Acer :: Aspire 6930G Sound - Music Stopped Playing "problems With The Audio Card"
Jun 9, 2009
I am a graphics student ( in a college in england
I bought this laptop about 10 days ago.
Acer Aspire 6930g :
-Windows Vista
-Intel Core2 Duo processor P7450, 2.13 Ghz
-4 GB DDR2
-Nvidia Geforce 9600M 1GB
-320 GB HDD
-16"
-Gorgeous laptop .. lol love it
It had a few sound problems ( not that annoying but I'd rather get rid of them ^^ ) with my subwoofer, now and again it did some annoying sound like grzzzz when it went to the bass. I had to change the sound to the normal settings, then go back to the high definition sound. ( the one with 6 or 7 different "speakers", instead of the normal stereo one which has only 2, Left and Right. )
Sometimes, my music stopped playing "problems with the audio card" or something.
So I decided to get rid of those problems by installing the latest ( i think ) realtek audio driver.
After the installation, i realised that :
1. The sound didn't work anymore AT ALL
2. When I went in that audio sound properties, it only showed me the stereo, and I can't see the 2nd one which had a better sound quality ( more speakers, more 3d sound .. )
Anyway, I just would like to know if the weird noise coming from the subwoofer is a big problem, and if I should get it back to the shop, or if it's only a driver problem.
And I also would like to know how to get my sound back, and my high quality + subwoofer aswell.
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Sep 4, 2009
has anybody else had a crackling sound when playing sound example music/games. i always get it in my right speaker and how can i fix this i believe this is a software/hardware issue as whenever the sound goes off the crackling deaseses.
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Jul 30, 2014
I have an HP envy m6 1178sa and recently the sound stopped playing. Uninstalled the sound software and downloaded a new one and it was working fine...but then after the laptop is off( because of low battery), when I put the laptop on again, there is no sound.
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Nov 3, 2014
I have been experiencing several audio issues with my laptop. Firstly, my laptop stopped playing audio unless I disable then enabling the IDT HD audio CODEC. I then tried uninstalling the driver and reinstalling it only to find that the drivers i found weren't compatible. Then I tried the recovery manager and when I restart the notebook it encountered a problem and I lost audio and my Beats enhancement.
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Aug 11, 2014
I have an HP Pavillion g6 and the sound is not working at all. I tried troubleshooting the audio playback and then it started working. Then i realized only the system sounds started working.
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When i play a video or any audio on my browser (Google Chrome and Internet Explorer) it does not work, but when i play a video/audio downloaded onto the pc, it works. Why is that?
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I checked all my browser settings aswell and nothing is wrong.Â
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Nov 29, 2008
I bought new Dell E4300 with 7200 rpm harddisk. Notebook is nice except one problem I have - every 2 seconds or more (this differes a lot on resources usage) movies or music stops playing for a very short time ... simply said playing isn't smooth.
I think it could be a HDD problem so I run HDTune benchmark.
Here is the result ... while I didn't make 15 posts I can't post a link (!@#$@$@#) anyway I think the result shouldn't look like this:
[url]
Almost in every low point of the graph the video or music stopped playing for a very short time (300-600ms) and that is very annoying.
I think it could be a hdd problem or maybe CPU problem that affects the hdd results as well, because the mouse pointer also stops moving for a while.
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Jan 9, 2008
I have a Dell XPS M170
SPECS:
Intel Pentium M Centrino 760 2.0Ghz Processor
1Gb 533Mhz Ram
nVidia geForce Go 6800 Ultra
17" WUXGA Tru-Life Liquid Crystal Display
Microsoft Windows XP Media Center 2005 SP2
SigmaTel C-Major Intergrated Audio
The problem is sound been very gargly and sometimes direct music audio fails. I don't won't to buy a sound card.
1. Any drivers you use?
2. Any tweaks you would recommend?
3. Can cleaning the connectors fix it?
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Aug 6, 2014
I have an HP Envy TouchSmart Ultrabook 4. When I try to play music or a video I get a message that there is a problem with the sound card. How can I resolve this?
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Mar 4, 2010
I therefore have felt the need to come back, because I now now have a new problem (well its actually been around for a good few months). This problem is also a buzzing noise, but this time from the speakers and in particular, what sounds like the subwoofer. They randomly start making a crackling/buzzing/distorted static sound at random intervals when listening to music or videos or when using Skype, etc.
I've had this problem for a while and it hasn't bothered me as normally going to 'Acer eAudio Management' and simply swapping to '5.1 Output' and then back to 'Built in Speakers' solved the problem, albeit temporarily. Its been more of an annoyance than anything.
However, on Tuesday (2 days ago) I got my copy of Windows 7 through the post to replace my Vista installation. 7 is fantastic it really is, but since I have installed it all hell has broken lose with my speakers. The buzzing noise is now much more frequent, particualry when simply opening something such as Skype or Windows Media Player, whilst listening to iTunes. Swapping between the '5.1' and 'built in speakers' does stop the buzzing, but now, it comes back almost instantly.....................
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Feb 19, 2010
I have an Aspire 6930G and I used Vista 32bit for some time without any problems but I decided to try Windows 7 64bit and everything went fine except the sound. I downloaded the drivers for this version of windows straight from the Acer site (Realtek version 6.0.1.5888) and the sound is fine almost every time but sometimes it goes all weird and starts making a lot of noise. I've tried to delete all the sound drivers from device manager and installing them again and it happens just the same thing after a while.
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Jun 5, 2014
When listeing to music using headphones/earphone the sound effects are terrible it echoes, off-pitches.It happens both while listeing youtube videos and while listeing to music/videos stored on my system. I don't remeber if i made any configuration changes in the SOUND setting from the control panel. But I cannot reset it to normal.Â
Below are required system details.
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System Model: HP Pavilion g6 Notebook PC.
Bios: F.26
Processor: AMD A10-4600 APU with Radeon HD graphics 4cpus ~2.3 Ghz
Memory: 8192 MB RAM
Directx 11
O.S: Windows 8.1 Single Language 64-bitÂ
-------------Sound Devices-------------
Description: Speakers / HP (IDT High Definition Audio CODEC)Default Sound Playback: Yes
Default Voice Playback: No Hardware ID: HDAUDIOFUNC_01&VEN_111D&DEV_76D9&SUBSYS_103C184A&REV_1001
Manufacturer ID: 1Product ID: 100Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6425.0000 (English)
Driver Attributes: Final RetailWHQL Logo'd: YesDate and Size: 8/20/2012 11:15:20, 542208 bytes
[Code] .....
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Aug 27, 2009
I've recently bought an Acer Aspire 6930G and am overall very pleased with it.
However, in the few weeks since i've bought it there has been one concern I have had.
Whenever the laptop is unplugged from the mains, it starts to make a faint buzzing sound. The sound seems to come from the 'tube' near the subwoofer on the back (where the power socket is on one side, and the Kensington Lock is on the other side). The buzzing also only seems to be coming from the right side of the laptop above the number pad.
What is also strange is that i am able to stop the buzzing by tipping the laptop sideways or moving the screen. This seems to indicate that something might be vibrating, but again only when the power cord is unplugged?
Like i say, i don't think its enough to take the laptop back (unless somebody tells me differently), but i am concerned enough to ask on here if anyone with the same or similar laptop has any ideas as to why this might be happening.
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Aug 3, 2012
My 2 weeks old HP Mini 200-4220tu makes random static noises (ZZZZZTT sound) when i play music/watch youtube vids.. i have installed/reinstalled idt high def audio codec from the hp website but the problem still persists..  i already performed hard reset (as i have read from other posts here: remove battery and power for a few mins) to no avail.. the static sound wont go away ...
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 HP Mini 200-4220tu
windows 7 ultimate
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Jun 5, 2014
Speakers in the laptop play music fine. When I use the headphone jack the music in my headphones has very little dynamic range. The music sounds squashed. The loud parts are limited and the soft parts are raised to the point that I can hear the background noise in the recording. I have never had this problem on any other PC.
I am listening to iTunes, Soundforge and any other program that has audio.
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Jul 23, 2014
I have a HP 15-r011dx Notebook PCÂ with windows 8.1Â and when on youtube or CNN videos, the speakers carack and pop. The commercials that CNN play prior to the story are fine as is a DVD or my loaded music. I relly do not want to reinstall. I have had the computer 3 weeks and I am not sure if it has been there from the beginning. I have updated everything from HP including BIOS and have tried a different browser and adjusted volume levels. Windows has done updates.
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Sep 20, 2014
I have an Aspire 5517 running Windows 7. When on battery power, the computer will not go to sleep if it is playing any audio or video file through the speakers. Pause the stream and the computer will sleep as normal on power saver options, but if I leave it playing on battery power computer will not sleep or hibernate. When battery reaches critical level computer will not shut down and I have to restart windows later. This seems like a problem with a driver.
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Jun 21, 2011
Also, this solution doesn't work:"All u need to do, is right click Communication headphones, and click Disable.right click Sound button on taskbar>  playback devices now you have speakers and headphones selected as default device, and communication headphones seleted as default communication device."The communication headphones have been disabled, but the speakers still play alongside the headphones.
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I think part of the problem is that the playback device is "Speakers and headphones", but I can't split this into two separate devices for the life of me. if I disable "Speakers and Headphones" and enable "Communication headphones", the problem fixes itself and then introduces new problems: certain programs requiring sound output do not work, and the volume-changing buttons on my keyboard don't change the volume.
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I have IDT High-Definition Audio CODEC (as a driver?).I can't remember what I did before this happened. I suspect it was the audio driver update, but that's a wild guess.Â
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Jul 27, 2014
I am using Windows 8 and my notebook model is Envybook 6-1002st. Since last week, i can not hear anything while playing games, also no sound in web browser. I tried to all solving methods from Windows and Windows can not detect any problem. Last updates of audio and sound card are installed. Now i can hear all Windows sounds. But no sound for browser and games.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
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And also, what is a soundcard. Do I have to buy it or do I download it???
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I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Â Again, I uninstalled the drivers and then re installed them and got nothing.Â
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Jul 19, 2014
Computer is a year old. Windows 8. If i reset the computer the sound will come on for as long as im using it, but the second i walk away and come back its off and not working.
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Jun 3, 2013
The sound on my hp envy 15-3040nr just stopped working. I have reinstalled the sound drivers, checked to see if the speakers were disabled in the device manager, and used the troubleshooting tool in system and security. None of these have worked. Sound also doesn't work with headphones.
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Feb 26, 2015
My card reader stopped working. I read somewhere that it could be burnt out. Is there a way of checking this and or replacing it?Â
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Jun 5, 2009
I have a problem with the audio. I reinstal the O.S. because my laptop was working slow, and because the sound did not work properly. Everything affter instalation works fine, just the audio doen't work properly, it sounds...hesitating
I thought the problem was the cpu temperatures... 60º-65º idle, and just open a few windows it reachs at 75º-80º, and stay in this temps.
Notebook Hardware Control, lets make undervolting. So I make some test... and just when the cpu loads at 100% the audio works properly, clean and perfect. If cpu loads under 80% the audio sounds... but defective, not clean...
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Sep 1, 2014
I recently received this acer laptop as a gift. Right from the first time I started it I noticed issues with the sound. With any audio that played there were crackling noises.The crackling got worse and worse so I Decided to restart the laptop and then the sound stopped working altogether.I tried reinstalling the Realtek HD audio drivers that came with the laptop but that didn't work and I still got a "No Audio Output Device is Installed" message in the bottom corner.
I tried reinstalling the drivers AGAIN, and the sound worked. All seemed well until I woke up the next day with no sound yet again.I then tried downloading new drivers from the realtek website, even these drivers didn't work. The only solution to the problem seemed to be basically uninstalling and reinstalling the realtek drivers until they worked, and even then, the sound would still crackle horrendously.After getting fed up with this issue I tried to refresh windows, and even this didn't work.I have tried everything I can think of .....
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Jan 23, 2010
I have this strange audio issue, that started when I upgraded to Windows 7.
When my speaker configuration is set to Built-in Speakers, I will intermitently get a hard buzzing distorted noise coming from my right speaker. It mostly occurs when I'm doing something, (browseing the net, navigating through explorer etc). Its stops on its own eventually, but sometimes can last a long time.
Heres what I know so far.
-The strange thing is that there is no distortion with headphones, its only the built in speaker.
-The problem is intermitent and does not occur in 5.1 mode, so its not a physical problem with the speaker, it must be software/driver related.
-I have the latest RealTek Drivers from Acer.
-The problem does not occur when my speaker configuration is set to 5.1 output.
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Jan 13, 2013
Battery and screen questions,' 1 when not using the laptop should I leave it plugged in? 2 when playing music w the windows media player that came installed on the laptop how do I turn off the screen. I have set the screen to turn off ib 3 min but it does not turn off
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Jan 18, 2009
I am in desperation currently with this problem. Let me explain my setup first.
I have the Dell E1505, 2gb ram, ATI X1400 mobility, 1.66ghz duocore processor, about 2 years old.
I recently got fed up with the onboard sound as I have taken a hobby up in purchasing high fidelity headphones.
This led me to get a M-Audio Fast Track Pro which is an external sound card with a separate headphone amplifier.
I basically used this sound card as my sound card as opposed to the sigmatel audio that's in the computer.
Everything was great but i found out that everytime that I did anything graphics related on my computer (blow up an image, scroll down a webpage, minimize a window, etc) that there would be a crackle/static that comes from the sound.
It got reallllly annoying so I tried finding a solution but really could not.
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Jul 18, 2014
Computer p/n ET831UA#ABA came with WIN XP Home Edition. Label states designed for Windows XP, Windows Vista Capable. I formatted the harddrive and loaded Windows Vista Business 64 bit. I downloaded and installed all drivers that were recommended by HP but my Sound and Audio doesn't work. Neither does my Mass Storage Controller nor my PCI Modem. All were working with the WIN XP.Â
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Feb 22, 2012
I have a really annoying problem with sound quality. When i install the realtek hd audio driver, the sound starts to be noisy. I hear it when no sound is on output, or moving my mouse, HDD activity, etc. I used the sound card with win7 driver (no realtek), and it was really good, but the mic was just awful. 2 years ago i found an old version of realtek driver, which was good, but i dont remember the version number.
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