Acer Aspire E1-571 :: No Audio Output Device Is Installed - Sound With Crackling Noises

Sep 1, 2014

I recently received this acer laptop as a gift. Right from the first time I started it I noticed issues with the sound. With any audio that played there were crackling noises.The crackling got worse and worse so I Decided to restart the laptop and then the sound stopped working altogether.I tried reinstalling the Realtek HD audio drivers that came with the laptop but that didn't work and I still got a "No Audio Output Device is Installed" message in the bottom corner.

I tried reinstalling the drivers AGAIN, and the sound worked. All seemed well until I woke up the next day with no sound yet again.I then tried downloading new drivers from the realtek website, even these drivers didn't work. The only solution to the problem seemed to be basically uninstalling and reinstalling the realtek drivers until they worked, and even then, the sound would still crackle horrendously.After getting fed up with this issue I tried to refresh windows, and even this didn't work.I have tried everything I can think of .....

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Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)

I did run an audio test using the shut down-F2 and passed and could hear the sounds in the test.

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Acer :: ( 7520) No Audio Output Device Is Installed

Jun 16, 2009

I bought a laptop of type:

ACER ASPIRE 7520-5971

Systems Specs:
AMD Athlon 64 X2
384MB Nvidia Geforce 7000M
4GB DDR2

MOTHERBOARD:
MANUFACTURER: Acer
MODEL: Fuquene
CHIPSET: NVIDIA nFORCE 560

BIOS: Brand: Acer, V1.33

SOUND DEVICE: Realtek High Definition Audio.

PROBLEM:
Six Months Ago, the Sound Device Stopped Working, I get the following message (No Audio Output Device is installed): It is as if NO audio device is installed on the motherboard.

Here's the catch:
Sometimes when I START my computer the Device Works, and Sometimes It doesn't. If I restart the computer like 20-30 consecutive times (IF I'M LUCKY) chances that in one of these restarts the device MAY Work. Sometimes i go weeks without Audio.

Here are *some* things I've Tried:
1) Format the System:

Different OSs I've tried: Windows XP Home/Pro, Vista, 7 and Linux.

The expirience the same problem with all these OSs. So It's not an OS thing............

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Jan 10, 2010

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I have tried many, many things:
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When the sound is not working "Sound, Video and Game Controllers" in Device manager is missing and i cant find the "Reltek HD Audio" device any where else in device manager.

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More info:

Under the hardware manager in windows there is no tree for sound devices. there was an unknown component which i put forceware on as i thought it was the sound device but no go.

DXDIAG:
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire 6920
BIOS: Ver 1.00PARTTBL6
Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1303MB used, 4835MB available
Windows Dir: C:Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

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