HP Audio :: Envy M6 Notebook - Sound Device Is Being Used By Another Application
Jun 27, 2014
Product name: HP ENVY m6 Notebook PC
Product number: D1E93UA#ABA
I have uninstalled/re-installed the driver, rebooted, and still no sound. When I right-click Speakers/HP, and Test - the pop-up says Device in Use. There are no legit applications using the device. I have been running Windows Defender since I used the official HP Recovery Discs I ordered. I have not visited questionable websites, yet, it looks like I have malware?
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Jul 28, 2014
Yesterday I plugged in an HDMI cable to output to a Toshiba tv. After unplugging the cable I no longer have sound on my HP Envy 17 Notebook (this notebook has Beats Audio). The product # is EOK85UA#ABA.
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Jul 20, 2014
Faced with the problem. No sound after the laptop. When you try to check the sound device, a window pops up "the device is already in use by another application." But no program is not running. After rebooting the laptop sound occurs. Drivers are all set.
Audio device Realtek ALC269
Win 7 Pro SP1 (x64) with all updates
Motherboard 20208
Chipset Intel Panther Point HM77
BIOS Version H5ET84WW(1.22) (11/26/2013)
UEFI boot mode, not Legacy.Drivers for sound downloaded from realtek.com.tw. With standard windows drivers sound is always there. Tried the previous version of the drivers - ineffectually. Could it be that the problem is due to the UEFI boot mode? I do not want to reinstall the OS mode Legacy just to check it out.
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Jun 13, 2014
When I would press the incr or decr key for sound i would see a progress bar that went from 1-100 now it no longer appears. Can I get it back .....
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Jul 27, 2014
I am using Windows 8 and my notebook model is Envybook 6-1002st. Since last week, i can not hear anything while playing games, also no sound in web browser. I tried to all solving methods from Windows and Windows can not detect any problem. Last updates of audio and sound card are installed. Now i can hear all Windows sounds. But no sound for browser and games.
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Dec 17, 2014
HP Pavilion dv6-7030tx Entertainment Notebook PC
Windows 7
Intel i7-3610QM CPU @2.3GHz
8Gb Ram
I have no audio. It has been previously working, but suddenly stopped. On the small speaker icon there is a red cross indicating "No Audio Output Device is enabled" When I log on to the computer i get a window that says "CWindowsSystem32AUDIOSES.DLL is not designed to run on Windows or it contains an error."
I have attempted to Troubleshoot but unable to get any sound. I have updated the Audio driver, but it is the up to date driver.
Device Manager: - Sound Video & Game Controllers
Bluetooth Hands free AudioCyberlink Webcam Virtual DriverIDT High Definition Audio CODECIntel Display Audio
I have followed the instructions in Testing for Hardware Failure on HP Support.
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Jul 1, 2014
I am having a hard time with my PCI. I have tried to update it but it says no driver found ...
I am using HP Envy m6 Notebook.
the hardware id for PCI driver is
PCIVEN_10EC&DEV_5289&SUBSYS_18A5103C&REV_01PCIVEN_10EC&DEV_5289&SUBSYS_18A5103CPCIVEN_10EC
&DEV_5289&CC_FF0000PCIVEN_10EC&DEV_5289&CC_FF00
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Jul 22, 2014
i have no audio on my laptop. ive tried restarting, ive run my cleaners. im at a loss as to what to do next. i have an hp 2000 notebook with windows 8. my audio was working perfectly fine a couple days ago. i havn't made any changes to my computer. it just stopped working.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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Jun 1, 2014
No sound after Windows 8 install. tried all suggestions I can find. Works in Linux.Is this ditch 8 and revert to 7?
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Oct 27, 2013
Suddenly my computer has no sound what so ever. It doesnt work when I plug in headphones, either. When I hold the mouse over the sound icon in the bottom right corner of the screen it says, "No Audio Output Device is Enabled."
I have Windows 7 Home Premium 64-bit Service Pack 1. My computer's product number is XZ046UA#ABA.
Do I need to install a new driver, or something else?
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Jul 28, 2014
Product Name is HP Pavilion 15 Notebook, Windows 8, no error messages, I did not make any change/s in the system. the problem now is that i cant hear any sound from the system
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Jul 20, 2014
I recently noticed my Pavilion dv7 entertainment notebook won't play sound through the tv anymore. The picture is on the tv but sound is running through the laptop speakers? I never had a problem with this until now. When i open up the sound options, the ATI HDMI output says it's not connected and so it wont let me select it, but it is connected?
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Aug 12, 2014
I have an HP 15-d035dx Notebook PC.
Lately I've been having issues with the sound, which I believe to be temperature related and I wasn't sure whether to put this in the audio or hardware board.
Anyway, at least once a day I have to restart because any sound output-- videos, skype calls, music-- beging to stutter severely and sound how I can only describe as "robotic." After restarting, it goes back to normal. There are no error messages, the system just begins to lag and affected programs become unresponsive.
Usually when this happens, I notice that my device is unusually hot. Ever since I purchased it, I have never heard or felt air moving in the vents so I'm not sure if the fan is functional. I'm afraid to take it apart to make sure in case that voids the warranty, but I suspect excessive heat might be damaging the components related to this issue.
The default sound device is Realtek High Definition Audio
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Feb 5, 2013
I've had this problem a few times but at random it seems to fix itself. I'm an new IT tech and i'm truly stumpted by this.
Computer: hp folio 13 - 2000 notebook pc: all drivers and software fully updated and 100% virus free. I use the computer mostly on a closed network.
Issue: The sound has random long periods of time where the sound is either on or off. Checked and reinstalled drivers, restarted, went through all the windows audio settings and still cant seem to pin point the issue. I'm considering just replacing the build in speakers and wiring if I dont find a solution soon.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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May 14, 2014
I have a dv7-7270ca notebook and since a restart due to windows 8 updates I now have a red x on the speaker icon. I installed the HP driver for this model but it has an error in device manager that says:
Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)
I did run an audio test using the shut down-F2 and passed and could hear the sounds in the test.
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Aug 2, 2014
When my notebook (HP Pavilion g7 2243nr) starts there is no sound for a while, then it will come eventually. I have windows 8.1.
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Jul 30, 2014
HP Pavillion G6 notebook PC windows 8 ....i have brought this laptop last year but now audio is not working properly, all the time i need to restart laptop in order to play sound...
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Aug 28, 2012
I have an HP Pavillion zv6000 and my audio isn't working and i enter in the device manager and shows this error: "This device cannot start. Code 10" After this i installed my audio driver from the site and still same problem.
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Sep 1, 2014
I recently received this acer laptop as a gift. Right from the first time I started it I noticed issues with the sound. With any audio that played there were crackling noises.The crackling got worse and worse so I Decided to restart the laptop and then the sound stopped working altogether.I tried reinstalling the Realtek HD audio drivers that came with the laptop but that didn't work and I still got a "No Audio Output Device is Installed" message in the bottom corner.
I tried reinstalling the drivers AGAIN, and the sound worked. All seemed well until I woke up the next day with no sound yet again.I then tried downloading new drivers from the realtek website, even these drivers didn't work. The only solution to the problem seemed to be basically uninstalling and reinstalling the realtek drivers until they worked, and even then, the sound would still crackle horrendously.After getting fed up with this issue I tried to refresh windows, and even this didn't work.I have tried everything I can think of .....
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Sep 10, 2014
When I connect my laptop to my tv the sound does no come out the tv, but remains coming out the pc speakers. it is not a cable issue as my other hp laptop works fine. i can't find a setting to change it to hdmi audio output.
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Jul 26, 2014
Discovered no sound yesterday when I used my laptop. Today I tried to resolve the problem thinking it was a simple task, so many hours later I've discovered others suffering the same plight!
Product name: HP ENVY m6 Notebook PC
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Jul 25, 2014
hp pavilion g7 notebook pc
product number C5E41UA#ABA
Windows 8 64-bit
Before, it would not play any sound, now it will play the support assistant narration, but nothing else.
For a while, it has been playing sound every now and then, now it will not at all, except for the narration.
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Aug 26, 2014
I have an HP ENVY 15-j058ca Notebook PC. For some unknown reason today it just started to mute itself. If I try to unmute it, it mutes iself again inside the next 5 seconds.
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Jun 14, 2014
I have an HP Envy dv7-7230us. I recently installed multiple HP updates deemed "critical" by their prompt. After installing and rebooting, I have no sound. If it is a clue, it also disconnected my WiFi.
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