HP Pavilion G7 Audio :: Notebook Will Play Sound Only For Support Assistant Narrator
Jul 25, 2014
hp pavilion g7 notebook pc
product number C5E41UA#ABA
Windows 8 64-bit
Before, it would not play any sound, now it will play the support assistant narration, but nothing else.
For a while, it has been playing sound every now and then, now it will not at all, except for the narration.
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Jul 20, 2014
I recently noticed my Pavilion dv7 entertainment notebook won't play sound through the tv anymore. The picture is on the tv but sound is running through the laptop speakers? I never had a problem with this until now. When i open up the sound options, the ATI HDMI output says it's not connected and so it wont let me select it, but it is connected?
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Jul 30, 2014
HP Pavillion G6 notebook PC windows 8 ....i have brought this laptop last year but now audio is not working properly, all the time i need to restart laptop in order to play sound...
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Oct 23, 2014
Using earphone, when i play vidoes. I can hear static or hissing sound on the background, and stops after 5 seconds of closing media player...
Product name: HP Pavilion 15 Notebook, Windows 8.1 Single Language 64-bit
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Dec 1, 2012
HP Pavilion dv7-6175us notebook pc, Windows 7 64 bit I haven't made any major changes, no new software or hardware installed (just the usual gazillion updates for every **bleep** program and operating system) I have tried uninstalling and re-installing HP support assistant several times, but still keep getting the same error message, something about HPSA.exe encountering a fatal error, yadda yadda yadda, end of the world everyone run screaming into the streets.
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Jun 2, 2014
I am using HP pavillion g6 2301ax with windows 8.1 installed on it. I tried to run the hp support assistant but it didn't run.
The program opens but it remains blank. It does not show anything on it, only hp support assistant is written on the top.
After I close the program, automatically a message appears "Hp support assistant is not working. Windows is finding a solution to it." Then the message disappears.
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Oct 31, 2014
Ok, I havent had sound on my HP for 8 months. I have done all the troubleshooting I can and I really need to have sound on this PC. I have been working on this all week. Do I need to do a factory restore?? Model XY980UA#ABA, HP Pavilion DV6 Notebook.
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Aug 23, 2014
We do not have audio on our HP PAvilion TS 15 Notebook PC.
Serial # 5CD3391XD2. Product # E9G52UA#ABA. Runs Win * 64-bit.
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Jul 28, 2014
Product Name is HP Pavilion 15 Notebook, Windows 8, no error messages, I did not make any change/s in the system. the problem now is that i cant hear any sound from the system
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Dec 26, 2011
I have problem to check HP Updates using HP Support Assistant for last two months. It always fail downloading updates.
Latest analysis was at 9 Oct 2011.
How to fix this problem? When I check latest version of HP Support Assistant, it says it is the latest version.
My computer is HP Pavilion dv7-6107tx Entertainment Notebook PC.
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Jul 22, 2014
I have an HP Pavilion G6 Notebook PC, E5L25EA#ABU. (Windows 8) My sound has stopped working and I do not know why. Obviously I have checked that the sound is turned up on both my laptop and in the program I am watching.
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Aug 2, 2014
When my notebook (HP Pavilion g7 2243nr) starts there is no sound for a while, then it will come eventually. I have windows 8.1.
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Nov 26, 2014
I use my laptop almost everyday, and it has been fine up until today. I have an HP Envy dv4. I rarely shut it down--I usually just close the lid and leave it like that until I'm ready to use it again. Today, when I opened it and logged in, I went to Youtube. However, no sound will play. I didn't have this problem the last time I used the PC, and can't figure out what's wrong. I don't have any sound with headphones plugged in, and I don't have any sound when I try to use just the PC speakers.
I've already made sure the sound is definitely on--I have muted it and unmuted it several times, raised and lowered the volume by using the f9 and f10 keys, and nothing happens. I've tried playing media that is stored on my PC, and no sound there either. I've also tried using Rosetta Stone, and it won't open because it says it can't find any sound output.
I have restarted the computer several times, scanned for viruses, and scanned for updates. Nothing has worked.
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Dec 5, 2013
I'm having an issue with my HP Probook 4530s where sound sometimes won't play. I downloaded the approriate audio driver for my computer. If I click on an application that needs administrator permissions and the User Account Control pops up, it won't play the system sound like it normally does. If I click on the speaker icon on the bottom right and adjust the volume slider it doesn't make a sound. I've also noticed that when I stream any type of video on the internet, the video won't play until the sound works again. Sometimes the video plays with no sound, then the sound catches up. I've tried many different browsers but the issue keeps happeneing regarless.
When my computer ran Windows 7, the audio worked fine. Videos always played, and system sounds always executed on cue. My motherboard got replaced at the end of last year due to overheating so I don't think it's a hardware issue. The weird thing is that this issue isn't consistent. One minute the sound could be working flawlessly, but two minutes later the sound just stops working.
I could try and capture a video of the issue I'm having and post it on Youtube, but it's difficult since the issue is sporadic. If I do get a video of it, I'll be sure to post the link.
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Aug 6, 2014
I have an HP Envy TouchSmart Ultrabook 4. When I try to play music or a video I get a message that there is a problem with the sound card. How can I resolve this?
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Jul 22, 2014
When I start up my HP 1000-1433TU Notebook PC the Sound and Audio cuts out and becomes unable to play videos. How do I get the sound working and stay working as well as the videos becoming playable? so far the only option that has worked is shutting down the PC and tuning it back on, but the issues reoccurs within 10 minutes.
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Mar 26, 2013
My HP Support Assistant is not working, I am using DV-6 3225 dx, Window 7,
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Aug 26, 2014
Can I play blu-ray cds in my HP Pavilion g6 2303st notebook ?
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Aug 3, 2012
My 2 weeks old HP Mini 200-4220tu makes random static noises (ZZZZZTT sound) when i play music/watch youtube vids.. i have installed/reinstalled idt high def audio codec from the hp website but the problem still persists.. i already performed hard reset (as i have read from other posts here: remove battery and power for a few mins) to no avail.. the static sound wont go away ...
HP Mini 200-4220tu
windows 7 ultimate
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Dec 17, 2014
HP Pavilion dv6-7030tx Entertainment Notebook PC
Windows 7
Intel i7-3610QM CPU @2.3GHz
8Gb Ram
I have no audio. It has been previously working, but suddenly stopped. On the small speaker icon there is a red cross indicating "No Audio Output Device is enabled" When I log on to the computer i get a window that says "CWindowsSystem32AUDIOSES.DLL is not designed to run on Windows or it contains an error."
I have attempted to Troubleshoot but unable to get any sound. I have updated the Audio driver, but it is the up to date driver.
Device Manager: - Sound Video & Game Controllers
Bluetooth Hands free AudioCyberlink Webcam Virtual DriverIDT High Definition Audio CODECIntel Display Audio
I have followed the instructions in Testing for Hardware Failure on HP Support.
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Jun 22, 2014
My Pavilion g7 speaker will not play. It works with external speakers or headphones. One computer repair shop said the IDT driver was missing. The tech guy at the place where I purchased the PC said if the driver was missing or not working no audio would play at all even on headphones. How can I determine if the speakers are inop or just not enabled properly etc?
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Jul 22, 2014
i have no audio on my laptop. ive tried restarting, ive run my cleaners. im at a loss as to what to do next. i have an hp 2000 notebook with windows 8. my audio was working perfectly fine a couple days ago. i havn't made any changes to my computer. it just stopped working.
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Jun 1, 2014
No sound after Windows 8 install. tried all suggestions I can find. Works in Linux.Is this ditch 8 and revert to 7?
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Jul 14, 2014
im running a HP ENVY TouchSmart 15-j050ex Notebook PC, i recently updated my drivers after which my HP support assistant stops responding right after opening it.
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Oct 6, 2013
I have a problem with my HP Pavilion dv6-7006ed Entertainment Notebook, when i play a game or watching some videos, sometimes it will get into a sleepmode, the screen doesn't turn instant black just like you see when it's going into sleep mode. After that i can't do anything, but the laptop is just running.
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Jul 14, 2014
Model No G6 Pavilion G6-2291ea
Sound was OK until a Windows update a few days ago. For example Amazon will not play sample of music of their CDs. Also some surveys I do not have sound, and when I delete e-mails the sound has gone
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Aug 19, 2014
The sound on my HP Pavilion G6-1a19wm is not working. Sound "does" work when using the audio jack with external speakers. I have tried uninstalling the driver, updating the driver, microsoft fix-it, and troublshooting steps. audio device shows in device manager and is supposedly working properly, mute is "not' enabled. visually all audio related things suggest that the audio is fine and troubleshooting finds no problems..
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Jun 27, 2014
Product name: HP ENVY m6 Notebook PC
Product number: D1E93UA#ABA
I have uninstalled/re-installed the driver, rebooted, and still no sound. When I right-click Speakers/HP, and Test - the pop-up says Device in Use. There are no legit applications using the device. I have been running Windows Defender since I used the official HP Recovery Discs I ordered. I have not visited questionable websites, yet, it looks like I have malware?
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