HP Envy Dv4 Audio :: No Sound Will Play On YouTube
Nov 26, 2014
I use my laptop almost everyday, and it has been fine up until today. I have an HP Envy dv4. I rarely shut it down--I usually just close the lid and leave it like that until I'm ready to use it again. Today, when I opened it and logged in, I went to Youtube. However, no sound will play. I didn't have this problem the last time I used the PC, and can't figure out what's wrong. I don't have any sound with headphones plugged in, and I don't have any sound when I try to use just the PC speakers.
I've already made sure the sound is definitely on--I have muted it and unmuted it several times, raised and lowered the volume by using the f9 and f10 keys, and nothing happens. I've tried playing media that is stored on my PC, and no sound there either. I've also tried using Rosetta Stone, and it won't open because it says it can't find any sound output.
I have restarted the computer several times, scanned for viruses, and scanned for updates. Nothing has worked.
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Aug 3, 2012
My 2 weeks old HP Mini 200-4220tu makes random static noises (ZZZZZTT sound) when i play music/watch youtube vids.. i have installed/reinstalled idt high def audio codec from the hp website but the problem still persists.. i already performed hard reset (as i have read from other posts here: remove battery and power for a few mins) to no avail.. the static sound wont go away ...
HP Mini 200-4220tu
windows 7 ultimate
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Jul 28, 2014
One day i just opened my yoga 11s and it suddenly has no sound whether i play an mp3 or play on a youtube video. It's been more than a month now....
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May 21, 2013
I am using a PC Pavilion G6 on Windows 8 and I am having troubles with playing sound. I use Youtube regularly to watch vidoes, and when I press play, it takes about 20 seconds for the sound to work. I thought it could possibly be Youtube, but I'm experiencing the same issue on other sites.
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Jul 20, 2014
I recently noticed my Pavilion dv7 entertainment notebook won't play sound through the tv anymore. The picture is on the tv but sound is running through the laptop speakers? I never had a problem with this until now. When i open up the sound options, the ATI HDMI output says it's not connected and so it wont let me select it, but it is connected?
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Dec 5, 2013
I'm having an issue with my HP Probook 4530s where sound sometimes won't play. I downloaded the approriate audio driver for my computer. If I click on an application that needs administrator permissions and the User Account Control pops up, it won't play the system sound like it normally does. If I click on the speaker icon on the bottom right and adjust the volume slider it doesn't make a sound. I've also noticed that when I stream any type of video on the internet, the video won't play until the sound works again. Sometimes the video plays with no sound, then the sound catches up. I've tried many different browsers but the issue keeps happeneing regarless.
When my computer ran Windows 7, the audio worked fine. Videos always played, and system sounds always executed on cue. My motherboard got replaced at the end of last year due to overheating so I don't think it's a hardware issue. The weird thing is that this issue isn't consistent. One minute the sound could be working flawlessly, but two minutes later the sound just stops working.
I could try and capture a video of the issue I'm having and post it on Youtube, but it's difficult since the issue is sporadic. If I do get a video of it, I'll be sure to post the link.
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Jul 30, 2014
HP Pavillion G6 notebook PC windows 8 ....i have brought this laptop last year but now audio is not working properly, all the time i need to restart laptop in order to play sound...
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Jul 25, 2014
hp pavilion g7 notebook pc
product number C5E41UA#ABA
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For a while, it has been playing sound every now and then, now it will not at all, except for the narration.
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Jul 22, 2014
When I start up my HP 1000-1433TU Notebook PC the Sound and Audio cuts out and becomes unable to play videos. How do I get the sound working and stay working as well as the videos becoming playable? so far the only option that has worked is shutting down the PC and tuning it back on, but the issues reoccurs within 10 minutes.
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Oct 23, 2014
Using earphone, when i play vidoes. I can hear static or hissing sound on the background, and stops after 5 seconds of closing media player...
Product name: HP Pavilion 15 Notebook, Windows 8.1 Single Language 64-bit
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Jul 21, 2014
I have HP Envy dv6 7350se , the audio is nt working at all, when i play an mp3 file Windows media player says "Windows Media Player encountered a problem while playing the file."
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Jan 5, 2015
I have recently bought a new Dell Inspiron 11 3147. Everything was fine for about an hour (created my MS Windows account, installed some apps, laptop was perfectly quiet), until I decided to play some music from YouTube. The sound was really cracking and from that point the laptop constantly makes quiet buzzing/cracking noise (it does not come from speakers!), just like HDD is reading data very fast or the fan was damaged. Sometimes music is played fine, and sometimes (i dont know what it depends on) sound is crackling even more.
Plus when the computer starts, the fan noise is quite buzzing too.
I don't know what could be the problem since it all started when I played music, I dont know what makes music crackle too! I tried to reinstall sound drivers but I guess it's not the driver, since the buzz is there even when Windows is not loaded.
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Sep 10, 2014
When I connect my laptop to my tv the sound does no come out the tv, but remains coming out the pc speakers. it is not a cable issue as my other hp laptop works fine. i can't find a setting to change it to hdmi audio output.
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Jul 26, 2014
Discovered no sound yesterday when I used my laptop. Today I tried to resolve the problem thinking it was a simple task, so many hours later I've discovered others suffering the same plight!
Product name: HP ENVY m6 Notebook PC
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Jun 14, 2014
I have an HP Envy dv7-7230us. I recently installed multiple HP updates deemed "critical" by their prompt. After installing and rebooting, I have no sound. If it is a clue, it also disconnected my WiFi.
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Dec 15, 2011
I had sound coming from my speakers yesterday, but today none at all. What is going on HP?
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Aug 7, 2014
Basically, I donwload the new audio driver and there would be sound only on the right speaker. However, when the computer is shut down or reset the speakers will not work.
what else can I do? FYI I am using windows 8-64bit.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Jan 1, 2013
I just bought a hp envy m6-1105dx (windows 8) yesterday and as i was setting it up, I realized that the music volume in winamp got loud all of the sudden and they it went down again. It happens with every song. I downloaded the new sound drivers but the problem is still there. I read about this problem in other types of envy laptops but I did not see anything regarding my particular laptop.
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Aug 8, 2014
Over the last two weeks the audio will not play on the computer. I can see the music or vedio engaged but not sound is coming out.
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Product number: C2Y65AV
Windows 8 64-bit
Device: IDT High Definition Audio CODEC
Driver: stwrt64.sys
Version: 6.10.6425.0
Device: Intel(R) Display Audio
Driver: IntcDAud.sys
Version: 6.14.0.3097
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Jul 31, 2014
I've recently noticed a problem with my PC's speakers not working. I'm not entirely sure what causes them to stop working, but if I remember correctly, the first time I remember it happening was after I had my computer plugged into the TV via an HDMI cable. Since then, the speakers seem to come and go. I think restarting my computer usually brings them back, but I was curious if there was another way to fix them other than that and if I could do something to keep this from happening in the future. Also, I'm interested in finding out why this is happening to my PC.
I have an HP ENVY dv6 Notebook PC...
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Jun 27, 2014
Product name: HP ENVY m6 Notebook PC
Product number: D1E93UA#ABA
I have uninstalled/re-installed the driver, rebooted, and still no sound. When I right-click Speakers/HP, and Test - the pop-up says Device in Use. There are no legit applications using the device. I have been running Windows Defender since I used the official HP Recovery Discs I ordered. I have not visited questionable websites, yet, it looks like I have malware?
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Jul 30, 2014
I have an HP envy m6 1178sa and recently the sound stopped playing. Uninstalled the sound software and downloaded a new one and it was working fine...but then after the laptop is off( because of low battery), when I put the laptop on again, there is no sound.
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Jul 25, 2014
I have updtaed my windows as regular update but after that no sound from speakers. laptop is showing everything is fine and all sound drivers all working fine so whenever i clicked on scan for hardware changes in device manager menu then speakers starts working fine so every time i have to make that step to enable speaker., already i have uninstalled drivers and updated with default updater but same issue occurs in next boot...
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Jul 23, 2013
Product Name:
HP ENVY dv6-7214nr Notebook
Product Number: C2L40UA
Operating Windows 8
There is no sound working on my HP and when I try to test it there is a window that shows up saying there is another program running even though I just started up the laptop. The icon on the computer for volume also will not "mute" when I push the button to mute it.
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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