Lenovo P/Y/Z Series :: Y560 Noisy Sound Card (Realtek HD Audio Driver)
Feb 22, 2012
I have a really annoying problem with sound quality. When i install the realtek hd audio driver, the sound starts to be noisy. I hear it when no sound is on output, or moving my mouse, HDD activity, etc. I used the sound card with win7 driver (no realtek), and it was really good, but the mic was just awful. 2 years ago i found an old version of realtek driver, which was good, but i dont remember the version number.
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Feb 5, 2014
I have a Lenovo IdeaPad Y560 which had both Intel and AMD drivers installed correctly, switchable graphics was also functioning properly.
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The problem started when I tried to update the 2010 AMD driver with the latest one (2011) on the officail Lenovo site. The install seemed to run through, but informed me that there were warnings during the installation. I opened the linked log file, but it did not include any errors or warnings, only that the installation ran through successfully.
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As the driver version still showed that it was the 2010 driver which is installed, I uninstalled the driver, and tried to install the 2011 driver again after a reboot. It once again said that the installation was successfull, but with warnings (still no warning in the log file). When I tried to check the driver version, it turned out that the AMD graphics card is not visible in the device manager, not even as an unrecognised device.
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I then tried to install the old 2010 driver (the original driver installation files were already on my D: drive upon delivery), but got the same results as with the 2011 driver.
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Removing any AMD/ATi related programs did not work either, I still get a "finished" installation with warnings, and a log file without warnings or errors.
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OS is Windows 7 (64bit)
GPU:Â ATI Mobility Radeon HD 5730 (+Intel HD...)
Switchable graphics is turned on in BIOS.
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how I could get the system to recognise the attached ATi graphics card, or at least realize that it is there?
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Nov 30, 2012
I just updated the Realtek Audio Driver this morning when I saw the update available in the Update center. Â The driver went from v 6.0.1.6914 to v 6.0.1.7040. Â Now, the Dolby Advanced Audio v2 won't work. Â It forgot my previous EQ settings and when I make a new one, it doesn't change a thing in the sound. Â Is there a way to roll back to the previous version?
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This is really bad as I'm listening to lots of music on this laptop while I'm working and without the Dolby EQ, the sounds is not very good...
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I'm under Windows 8.1 64-bit.
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Feb 17, 2010
I've just done a clean install of Windows 7 64bit and installed the latest Realtek HD driver (2.42) from their site, selected 5.1 in the sound properties through Windows and Audio Manager but when I playback media the sound is still tinny and only 2.0.
I haven't installed anything else and let Windows find the other drivers for my 9600M GS etc
This is the second time I've installed the OS as facing the same problem before and thought it might have been a corrupt installation or something.
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Oct 18, 2008
if there's any new realtek drivers for the 6920g, Ive done multiple search's myself and came up with nothing
I ask because whilest playing games or just listening to music every so often (well pritty regulary actualy) the sound just becomes verry distorted and unplayable untill I restart the app/game. I have tryed to install the latest official realtek driver 2.06 (not acer's version), I now know this was'nt the smartest of moves on my part as the sound then became verry tinny witch i now know was because the normal realtek driver's dont account for the ''tuba'' in acers.
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Feb 11, 2012
I've bought the Lenovo Y560 laptop ~1.5 years ago and I've been very satisfied with its performace overall, but I've recently noticed, it overheats and shuts down when playing newer games (doesnt appear in games like WoW or LoL or similar low end system req games). And we all know why we bought such a high performance machine (and it isnt to use Facebook).Â
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I've installed Hardware Monitor and my idle temperatures on my i7 are ~60 degrees and my GPU is ~55 degrees. Seems pretty ok I guess. Under heavy load, they exceed 97 degrees and thats when the system shuts down, beacuse of thermal protection.Â
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I've tried testing with bios 71 and bios 59, but the problems persist and I didnt really notice much of a difference, but I have read that under some bios the fan doesnt go over a certain %, but never reaches 100% speed. I've also updated GPU drivers and energy management thingy.
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Now, I have come to two solutions - I am going to clean the pc today, apply new thermal paste and blow out the dust and stuff. The other is, but I dont really want to do it, is to cut the blue wire that is the fan control one, but then the fan would be at 100% constantly, which is just not needed (noise and stuff).Â
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Those underload temperatures are measured with my cooling station active (homemade from 2 old GPU fans).
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Apr 18, 2011
I have an unusual situation on my y560 laptop. the cpu is about 30% without doing anything. the laptop is equipped with an i5 430m an 4 giga ram. I scanned for viruses and nothing. I installed linux and everything seemed ok. But when I installed windows again, even before installing drivers the cpu was 30% without doing anything!!! the same thing happens after installing drivers. a friend of mine with a with a similar i3 laptop an the same windows (win 7 pro msdn) has only 10% on idle.
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Jan 24, 2011
how to uninstall Lenovo Smile Dock? I have a Lenovo Y560. After some fairly thorough googling I have not been able to find this out.
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Jun 6, 2010
My wireless worked fine last night. Got up this morning, turned the computer on, and the wireless does not work. Here's what I've done so far:
* Using fn+F5 I've ensured the wireless is turned on.
* When I try to connect wirelessly I get "error 651 modem not working." But the wireless works with the other twocomputers in my house, and when I hook up directly to the modem/router (Motorola 3347 from Qwest) with anEthernet cable, the Y560 works fine. So I do not think the modem is the problem.
* Tried to "auto detect" driver update using the Lenovo support, but that was useless. It did not autodetect anything.
* From the Lenovo site, it looks like the wireless drivers for the Y560 are all from March, and I got the computer in lateMay, so I should have the latest drivers installed anyway.
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Mar 19, 2012
I have a Ideapad Y560 laptop, I had some issue with the battery yesterday. It worked fine until I shutdown the laptop last night. The laptop just powered off when I unplugged the AC, with battery installed. And of course I cannot boot the laptop without AC now. I installed power manager, and it says no battery installed. The battery worked fine until yesterday. When I plugged AC in, the meter shows it is charging, but the power volume is not going up. Is it a battery failure?
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Oct 10, 2012
I have a Y560 ideapad and the hard disk recently crashed, I did not have enough time to take a backup of my windows copy. I have purchased a new hard disk and installed a fresh copy of windows 7 on it, downloaded all the drivers from the lenovo support website but I really would like to have done the one key recovery on the new copy of windows to set it back to the factory settings.
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Jan 27, 2013
I got an ideapad y560 0646 with i7 and radeon 5730 without switchable graphics. After starting, the windows logo appears and afterwards just a black screen. No windows logon. Starting with standard vga drivers is possible. I am currently running windows 7 prof 64 bit. I remember that i installed windows 7 prof 32 bit in november 2011 and after installing the graphic drivers from lenovo homepage i faced the same issue.
So I continued using windows 7 64 bit. i think there was a windows update which caused the issues for windows 7 64 bit. I installed the latest drivers but this didnt work. i think this is no hardware issue because ubuntu is running fine. i would like to try the old drivers which came with the y560 on cd. unfortunately i cant find the cd.
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Does some have the old driver cd and could upload the drivers or name the file of the driver so i can download it from the web?
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
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And also, what is a soundcard. Do I have to buy it or do I download it???
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I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Â Again, I uninstalled the drivers and then re installed them and got nothing.Â
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Aug 2, 2014
I've just received my brand new Lenovo G510 and installed Windows 8.1 Pro 64-bit onto it.Most of the drivers from the attached CD installed without any problems (though I was quite surprised that no newer versions were available on the Support wrbpage) but I can't install audio driver.Apparently this series is equipped in either Conexant or Realtek audio chips and the provided setup application is desigend to detect the correct chip and run the appropriate driver installation program.
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The problem is that setup is not working for me. All I receive is the notification "This utility can not be used on this machine". Since there are no "orphan" audio devices in the Device Manager, I can't really tell which audio chipset is installed in my machine. I don't want to install both dirvers as it may just cause confilcts.How can I say which audio chipset is installed and install the correct driver?
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Jan 2, 2015
My Z710 (purchased in April 2014) makes a horrendous buzzing noise when reading a DVD. It appears to be just the DVD faceplate. Oh, and the eject button doesn't work either... so you have to eject through the windows file mgr device control. Neither problem is earth shattering/fatal, but bugs me enough to write this post. Does Lenovo ship a replacement drive in cases like this? I wouldn't dare send in the entire laptop just to have the DVD drive replaced.
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BTW, installed Win7x64 on a samsung pro SSD, and this thing is very snappy now. Love the laptop so far with the exception of the track pad which is just about unbearable.
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Oct 18, 2013
I just updated my G780 to Windows 8.1 this morning. Â every time I boot up the computer, I get an Error message stating" Dolby Advanced Audio - Unable to start the Dolby Audio driver. Â Please restart the computer or reinstall the driver if the problem persists. Â I have restrtaed the computer and I do not know where the driver is for this or where to install it. Computer is just over a month old.
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Nov 1, 2014
I'd been having problems with the microphone not picking up voice well after upgrading to Windows 8.1. I went to Lenovo's website and downloaded IDT audio driver version 6.10.6490.0 for Windows 8.1 64bit. I ran the exectuable that was downloaded and now the Microphone works much better however now Dolby Advanced Audio is unable to start. Â I get the following warning message everytime I start the laptop:
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"Unable to start the Dolby Audio driver. Â Please restart the computer or reinstall the driver if the problem persists."Â
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Restarting has not worked. Â Running the driver executable again did not correct the issue.Â
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I found this solution on the support forums but it is unclear about what to uninstall in "Device Manager"[URL]..."Open Device Manager Uninstall the Audio Device Under Audio inputs and outputs"I have a Microphone, Speakers, and Stereo Mix listed under Audio Inputs and Outputs.
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Jan 18, 2009
I am in desperation currently with this problem. Let me explain my setup first.
I have the Dell E1505, 2gb ram, ATI X1400 mobility, 1.66ghz duocore processor, about 2 years old.
I recently got fed up with the onboard sound as I have taken a hobby up in purchasing high fidelity headphones.
This led me to get a M-Audio Fast Track Pro which is an external sound card with a separate headphone amplifier.
I basically used this sound card as my sound card as opposed to the sigmatel audio that's in the computer.
Everything was great but i found out that everytime that I did anything graphics related on my computer (blow up an image, scroll down a webpage, minimize a window, etc) that there would be a crackle/static that comes from the sound.
It got reallllly annoying so I tried finding a solution but really could not.
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Jul 3, 2014
How can I get the sound program for my HP Mini laptop 311-1037NR? I stupidly deleted it.
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Jul 21, 2014
i'm the owner of a sleekbook HP Pavilion 15-b040sl. The OS is Windows 8.A few days ago i found a problem about the sound: the speaker didn't emit sound;Â all video or mp3 starts without sound.I decided to disinstall the driver of the sound. There were 3 driver; I found just 1, the others generated error during the installation.I miss two driver, i can't find them:
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- IDT HIGH DEFINITION AUDIO CODEC
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- NVIDIA VIRTUAL AUDIO DEVICE (WAVE EXTENSIBLE) Â (WDM)
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Jul 18, 2014
Computer p/n ET831UA#ABA came with WIN XP Home Edition. Label states designed for Windows XP, Windows Vista Capable. I formatted the harddrive and loaded Windows Vista Business 64 bit. I downloaded and installed all drivers that were recommended by HP but my Sound and Audio doesn't work. Neither does my Mass Storage Controller nor my PCI Modem. All were working with the WIN XP.Â
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Jul 31, 2009
With my PC I can record streamed audio via Audacity. However I can only see the microphone as an input source for I/O inputs. I have looked at all settings and cannot find anything relevant. It seems you cannot also run the Realtek control panel presumably this is a Acer configuration.
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Nov 22, 2010
I just recently bought an HP - dv6 WF536AV Laptop. The sounds were proper from the built-in Altec Lansing speakers , till i updated the audio drivers via HP Support Utility.
Now i do not get any playback from the speakers mentioned above, but while plugging in my iPod headphones, there is audio in the headphones.
I've tried to reinstall the IDT Audio driver from the HP Support utility as well as one downloaded from the website :
IDT High-Definition Audio Driver 6.10.6289.0
[URL] ....
 Yet, nothing is resolved.  Of what i understood from various articles on the web, was that the new driver sets the headphone jack as the primary device for audio output and hence it does not reach the speakers.
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Also , I'm pretty sure of this not being a hardware conflict since the laptop is recently purchased and i've rarely used the headphone jack.
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Following are the details about my system :
• HP Pavilion dv6t customizable Notebook PC
• black cherry
• Genuine Window s 7 Home Premium 64-bit
• Intel(R) Core(TM) i3-350M Dual Core processor (2.26GHz,3MB L3 Cache)
• 512MB ATI Mobility Radeon(TM) HD 5470 sw itchable graphics[HDMI, VGA]
• 4GB DDR3 System Memory (2 Dimm)
• HP TrueVision Webcam and Digital Microphone
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IDT High-Definition Audio Driver 6.10.6289.0
Hardware ID's :
 HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A&REV_1004HDAUDIOFUNC_01&VEN_111D&DEV_7605&SUBSYS_103C144A
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Aug 28, 2012
I have an HP Pavillion zv6000 and my audio isn't working and i enter in the device manager and shows this error: "This device cannot start. Code 10" After this i installed my audio driver from the site and still same problem.
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Mar 28, 2010
Any good updates?
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Apr 20, 2009
I have an Dell Studio 1535, and I have installed the IDT 92HD73C1 Audio Driver, versión 6.10.0.6162. When I first updated my old IDT driver, the SRS Premium Sound appear in the IDT audio Settings, however it doesn't work,
when I enable the SRS processing I can't hear any difference in the sound quality, just the same!!
So I unnistalled the driver (though it was going to solve the problem), did a registry cleanning, restarted and installed the driver back. Now there is no SRS Premium Sound option in the IDT Audio Control Pannel!!, the SRS Sound option disappear
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Dec 17, 2014
YESTERDAY I FORMET MY LAPTOP ( HP ENVY 15 3017TX ). AFTER IT I " INSTALLED IDT HIGHT- DEFINATION (HD) AUDIO DRIVER FROM
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[URL] .....
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But after installation its MUTE... Â
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Dec 27, 2007
I have an ACER Aspire 9413 (9410 Series) laptop..
After a little problems i decided to format everything and reinstall Windows XP Service Pack 2.
Oke Everything went fine untill now:
When i install my driver the Realtek High-Definition Audio from official website of Acer. The install does everything fine, after reboot: No Sound...
In the hardware stuff i can't find anything of the installed driver (realtek). I know its This driver i need, because i had it working a while ago before i formatted my laptop...
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Nov 17, 2009
I have a new Aspire 8935G with Realtek audio (AL889, if I read it well) and I'm not able to use digital output.
I tried using a common stereo jack to RCA cable, using just the left (black) RCA to plug into the digital COAX input of my ampilfier, but nothing came from the speakers.
Do you know how to setup the digital output of the Aspire?
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Apr 22, 2009
I have an Dell Studio 1535, and I have installed the IDT 92HD73C1 Audio Driver, versión 6.10.0.6162.
When I first updated my old IDT driver, the SRS Premium Sound appear in the IDT audio Settings, however it doesn't work, when I enable the SRS processing I can't hear any difference in the sound quality,
just the same!! So I unnistalled the driver (though it was going to solve the problem), did a registry cleanning, restarted and installed the driver back. Now there is no SRS Premium Sound option in the IDT Audio Control Pannel!!, the SRS Sound option disappear!!!
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