Lenovo P/Y/Z Series :: Y560 Overheating And Shutting Down
Feb 11, 2012
I've bought the Lenovo Y560 laptop ~1.5 years ago and I've been very satisfied with its performace overall, but I've recently noticed, it overheats and shuts down when playing newer games (doesnt appear in games like WoW or LoL or similar low end system req games). And we all know why we bought such a high performance machine (and it isnt to use Facebook).
I've installed Hardware Monitor and my idle temperatures on my i7 are ~60 degrees and my GPU is ~55 degrees. Seems pretty ok I guess. Under heavy load, they exceed 97 degrees and thats when the system shuts down, beacuse of thermal protection.
I've tried testing with bios 71 and bios 59, but the problems persist and I didnt really notice much of a difference, but I have read that under some bios the fan doesnt go over a certain %, but never reaches 100% speed. I've also updated GPU drivers and energy management thingy.
Now, I have come to two solutions - I am going to clean the pc today, apply new thermal paste and blow out the dust and stuff. The other is, but I dont really want to do it, is to cut the blue wire that is the fan control one, but then the fan would be at 100% constantly, which is just not needed (noise and stuff).
Those underload temperatures are measured with my cooling station active (homemade from 2 old GPU fans).
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Nov 17, 2014
I have found that when playing games like Far Cry 3 or Dragon Age: Inquisition, my Y410 will shutoff at random points..Here is the event log leading up to that.
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
I do have the auxilary fan installed.
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Apr 18, 2011
I have an unusual situation on my y560 laptop. the cpu is about 30% without doing anything. the laptop is equipped with an i5 430m an 4 giga ram. I scanned for viruses and nothing. I installed linux and everything seemed ok. But when I installed windows again, even before installing drivers the cpu was 30% without doing anything!!! the same thing happens after installing drivers. a friend of mine with a with a similar i3 laptop an the same windows (win 7 pro msdn) has only 10% on idle.
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Jan 24, 2011
how to uninstall Lenovo Smile Dock? I have a Lenovo Y560. After some fairly thorough googling I have not been able to find this out.
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Jun 6, 2010
My wireless worked fine last night. Got up this morning, turned the computer on, and the wireless does not work. Here's what I've done so far:
* Using fn+F5 I've ensured the wireless is turned on.
* When I try to connect wirelessly I get "error 651 modem not working." But the wireless works with the other twocomputers in my house, and when I hook up directly to the modem/router (Motorola 3347 from Qwest) with anEthernet cable, the Y560 works fine. So I do not think the modem is the problem.
* Tried to "auto detect" driver update using the Lenovo support, but that was useless. It did not autodetect anything.
* From the Lenovo site, it looks like the wireless drivers for the Y560 are all from March, and I got the computer in lateMay, so I should have the latest drivers installed anyway.
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Mar 19, 2012
I have a Ideapad Y560 laptop, I had some issue with the battery yesterday. It worked fine until I shutdown the laptop last night. The laptop just powered off when I unplugged the AC, with battery installed. And of course I cannot boot the laptop without AC now. I installed power manager, and it says no battery installed. The battery worked fine until yesterday. When I plugged AC in, the meter shows it is charging, but the power volume is not going up. Is it a battery failure?
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Oct 10, 2012
I have a Y560 ideapad and the hard disk recently crashed, I did not have enough time to take a backup of my windows copy. I have purchased a new hard disk and installed a fresh copy of windows 7 on it, downloaded all the drivers from the lenovo support website but I really would like to have done the one key recovery on the new copy of windows to set it back to the factory settings.
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Jan 27, 2013
I got an ideapad y560 0646 with i7 and radeon 5730 without switchable graphics. After starting, the windows logo appears and afterwards just a black screen. No windows logon. Starting with standard vga drivers is possible. I am currently running windows 7 prof 64 bit. I remember that i installed windows 7 prof 32 bit in november 2011 and after installing the graphic drivers from lenovo homepage i faced the same issue.
So I continued using windows 7 64 bit. i think there was a windows update which caused the issues for windows 7 64 bit. I installed the latest drivers but this didnt work. i think this is no hardware issue because ubuntu is running fine. i would like to try the old drivers which came with the y560 on cd. unfortunately i cant find the cd.
Does some have the old driver cd and could upload the drivers or name the file of the driver so i can download it from the web?
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Feb 22, 2012
I have a really annoying problem with sound quality. When i install the realtek hd audio driver, the sound starts to be noisy. I hear it when no sound is on output, or moving my mouse, HDD activity, etc. I used the sound card with win7 driver (no realtek), and it was really good, but the mic was just awful. 2 years ago i found an old version of realtek driver, which was good, but i dont remember the version number.
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Feb 5, 2014
I have a Lenovo IdeaPad Y560 which had both Intel and AMD drivers installed correctly, switchable graphics was also functioning properly.
The problem started when I tried to update the 2010 AMD driver with the latest one (2011) on the officail Lenovo site. The install seemed to run through, but informed me that there were warnings during the installation. I opened the linked log file, but it did not include any errors or warnings, only that the installation ran through successfully.
As the driver version still showed that it was the 2010 driver which is installed, I uninstalled the driver, and tried to install the 2011 driver again after a reboot. It once again said that the installation was successfull, but with warnings (still no warning in the log file). When I tried to check the driver version, it turned out that the AMD graphics card is not visible in the device manager, not even as an unrecognised device.
I then tried to install the old 2010 driver (the original driver installation files were already on my D: drive upon delivery), but got the same results as with the 2011 driver.
Removing any AMD/ATi related programs did not work either, I still get a "finished" installation with warnings, and a log file without warnings or errors.
OS is Windows 7 (64bit)
GPU: ATI Mobility Radeon HD 5730 (+Intel HD...)
Switchable graphics is turned on in BIOS.
how I could get the system to recognise the attached ATi graphics card, or at least realize that it is there?
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Sep 8, 2009
I currently own a HP DV4 1275mx laptop. I have had it since April 2009. This is a product replacement for my DV2000 that had the bad nvidia chip and left this world. It only lasted 9 months.
Here are my issues (i do say they are eerily familiar)
Its freaking hot as a volcano. So hot that I can hardly use my touchpad mouse without it hurting my fingers. I thought I was just being paranoid when I first got it since my last one got hot and then out of nowhere just died. So, I downloaded speed fan a few months ago once it started to really worry me.
The temps range from at the lowest 65C and will get up to 105C. I called HP support right away (3 months ago) they ran BIOS updates and all of that and sent me on my merry way.
Well now it likes to just shut itself off (i'm assuming a fail safe so it doesn't blow up on me). It takes a good few minutes and at least 3 or 4 tries to get it to boot up all the way again. Called HP again, ran the same updates and some diagnostics that my computer couldn't even get through without overheating. They are having me send it in for repair...............
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Mar 13, 2010
I don't know if I shoudl be posting this in the M4400 thread, so please accept my apologies if it should be.
I'm a proud M4400 owner, and have been for a while now. However, I just installed Win7 x64 (upgrade from Vista x64), and the first thing I did was install RMClock then undervolt it. I'm very familiar with doing this, and with overclocking/undervolting in general (my PC is a 4.5GHz Q9650!).
After undervolting it to 1.025v at the 10x multiplier I set about to do some stress testing, whilst also monitoring temps with coretemp.
I guess for temp measurements to be meaningful we need to start with Ambient temps. In my room it is probably around 13-15C (55-59F), as in too cold to sit around in a t-shirt (I'm in Austria, it's winter, and the heating isn't cranked because I like to run my computer cool!).
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Dec 6, 2012
My HP G62 Notebook PC has been overheating and shutting down all of a sudden recently. I have tried all of the recommended fixes I can find (cleaning vents, downloading bios, etc.) but to no avail. It is well ventilated and all vents are clean.
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Jan 5, 2014
I have purchased last December a Lenovo G505s laptop (A8-5550M). Everything worked great since last week.
Since then the laptop is shutting down unexpectedly. It usually happens when I play a video game.
I think it is sth about cpu or gpu temperature.
I noticed that it happens more "easily" when I use high performance energy plan.
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Dec 29, 2008
I think that it is an overheating problem considering my laptop (ONLY recently) seems to be getting very hot, to the point it needs to shut down. But this is the strange thing:
I had Windows Vista installed on this laptop (Acer Aspire 5100) earlier, and my battery almost never heated up to the point it needed to shut down, or even heat up to an extreme level.... But now that I have downgraded to Windows XP SP2, it seems to shut down MUCH more often. But I did find one thing of concern. Around the same time my laptop started shutting down, I installed an application called 'Game Speed Changer' and that whenever I had used it, it slowed my computer down immensely, and then when I went to close it, the BSOD would appear. Every time.
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Mar 11, 2010
I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.
Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.
It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.
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Aug 19, 2009
only after ripping cd or downloading albums from itunes, it can download and install any software off the net without any problems,
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Jan 18, 2015
My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat. The computer will shut off when not connected to AC power randomly. Sometimes it will last 10 minutes, other time 40. What's odd the is computer reads anywhere from 50% - 85% battery life left.
I'm certain it's not overheating because it doesn't get hot. Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.
I ran the boot hardware diagnostic test all the way through with no errors. The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.
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Jan 10, 2013
I bought an Ideapad Z570 a while ago and everything ran as it should. But the last couple of months (probably the last 5 months) my laptop has been running extremely hot. When I say hot, I mean it often reaches temperatures of 95 degrees, sometimes exceeding that to 98 degrees. What could possibly be the cause of this?
I've cleaned out the processor heatsink and applied brand new thermal paste to the processor and heatsink, yet it still runs extremely hot. I've also cleaned out the blower fan and ports to ensure no dust is stuck in there.
I am doing intensive work in Visual Studio, but the project I'm working on is not really that big. I've been working on another project (which is desktop and not web-based) and my computer *seems* to be ok, but still reaching 85 degrees easily on a build. It's frustrating as I don't know how long this system will run before crashing completely because its being pushed to the limits. Z570, Core i7 ...
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Jan 5, 2014
I have had the G505S for 2 days and have been using it to play Football Manager 2014. However twice in that time it has shut down because it has overheated. When I power back on the fan kicks in and some serious heat comes out and dissipates after around 5 mins.
I have downloaded HWMonitor which reads around 90C when idling, however the AMD Overdrive programme reports around 42C when idling.
I have just installed the latest BIOS update and made the changes recommended at this link [URL] .... to reduce the processor power to 98% to stop it overclocking, but is there anything else I should be doing? Is the laptop faulty as the fan doesn't kick in and out to try and cool it down during gaming?
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Oct 6, 2014
I have been using this for 4-6 months this happened before and i bought it to the service center i bought it there twice, and now today it still shuting down while playing not overheating but this pop up shows up when i start it again, whats wrong and Under my laptop is a air condition running under it so not overheating.
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Nov 29, 2014
I've been wondering if my laptop is overheating? Playing battlefield 4 at ultra settings. and my temp at cpu is 91 degrees and temp at gpu is 84 degress. gpu load 99% playing for an hour.
idle temp is 48-50. is this ok?
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Apr 25, 2014
It has been 4 months since i bought this laptop.. Recently my laptop has started overheating.. Whatever game I play, the GPU temperature will reach 90C very quickly..
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Jun 16, 2013
I have installed a clean Windows 8.1 on the Helix and have several issues.
The first thing I did after installing the system (and critical Windows Updates) was running the Lenovo System Update tool and downloading everything.
Helix turns on by itself after shutting down or putting into sleep. Disabled intel rapid start in BIOS. Cannot alter the “30 day standby mode” in settings because dependency package cannot be installed (issue 1).
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Mar 2, 2012
Yesterday, I saw on the Lenovo System Update app, that I had couple critical and optional updates. These were the updates:
WER Patch
Lenovo Comm Utility
Lenovo Power Management Driver
ThinkPad Power Manager
Intel WLAN Driver
BIOS 2.60.1.14
There were couple updates on the Windows Side. I ran all of them in one session so I can't really say if windows messed up something or the System Update is responsible but since yesterday I can no longer shutdown my x230t i7 Win 7 Pro. I closes the desktop and then it gets to the screen where you'll see a spinning wheel and the words "Shutting Down":
But it will hang there forever and never actually shuts down. I have to press and hold down power button to shutdown.
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Oct 16, 2009
Dealing with a 7000 series Travelmate here that overheats when on MAINS (AC) power.
When you plug out the MAINS power and the affected areas (base of laptop near power pin connector and pin itself) cool down again.
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Jun 1, 2014
I just received my new E545 and booted it up. I've noticed the CPU is quite hot and so ran some software tests. It is showing the CPU temp around 92 degree C / 196 degrees F.
The chip is an AMD A10-5750M. I take it the heat isn't normal. Should I be sending this back to warranty?
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Aug 14, 2014
About 6 months ago I bought a ThinkPad 230t and the battery usually lasts 5-6 hours. Since a few days ago whenever it is on the battery the CPU starts to overheat with a noticeable fan noise and the battery does not last longer than 2.5 hours. There is a significant high CPU usage when the battery is on (even if the adaptor is connected). The battery does not heat itself at all. Only when I remove the battery the overheating stops. I could not find any program in the task manager which is causing this and I updated all the drivers and BIOS but no change so far on this issue.
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Aug 17, 2009
How often do u recommend shutting down a mac? I usually just keep it in sleep mode until i want to use it again. is this bad?
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Aug 14, 2014
Just purchased a G50-30 with win 7 x64. Decided to update the BIOS A7CN40WWW_64 from Lenovo website. The notebook version was A7CN23WW.
Upon reboot, after successful BIOS update, Win 7 booted with errors of Repair option or Normal boot up. Even re-installation of Win 7 will yield BSOD - ACPI non compliant.
Have changed BIOS settings defaults from UEFI to Legacy, it still does not work. This BIOS version is not stable. Can i request for the earlier version of BIOS ?
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