HP/Compaq :: HP DV 4 Overheating/Shutting Itself Off
Sep 8, 2009
I currently own a HP DV4 1275mx laptop. I have had it since April 2009. This is a product replacement for my DV2000 that had the bad nvidia chip and left this world. It only lasted 9 months.
Here are my issues (i do say they are eerily familiar)
Its freaking hot as a volcano. So hot that I can hardly use my touchpad mouse without it hurting my fingers. I thought I was just being paranoid when I first got it since my last one got hot and then out of nowhere just died. So, I downloaded speed fan a few months ago once it started to really worry me.
The temps range from at the lowest 65C and will get up to 105C. I called HP support right away (3 months ago) they ran BIOS updates and all of that and sent me on my merry way.
Well now it likes to just shut itself off (i'm assuming a fail safe so it doesn't blow up on me). It takes a good few minutes and at least 3 or 4 tries to get it to boot up all the way again. Called HP again, ran the same updates and some diagnostics that my computer couldn't even get through without overheating. They are having me send it in for repair...............
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Aug 19, 2009
only after ripping cd or downloading albums from itunes, it can download and install any software off the net without any problems,
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Mar 13, 2010
I don't know if I shoudl be posting this in the M4400 thread, so please accept my apologies if it should be.
I'm a proud M4400 owner, and have been for a while now. However, I just installed Win7 x64 (upgrade from Vista x64), and the first thing I did was install RMClock then undervolt it. I'm very familiar with doing this, and with overclocking/undervolting in general (my PC is a 4.5GHz Q9650!).
After undervolting it to 1.025v at the 10x multiplier I set about to do some stress testing, whilst also monitoring temps with coretemp.
I guess for temp measurements to be meaningful we need to start with Ambient temps. In my room it is probably around 13-15C (55-59F), as in too cold to sit around in a t-shirt (I'm in Austria, it's winter, and the heating isn't cranked because I like to run my computer cool!).
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Dec 6, 2012
My HP G62 Notebook PC has been overheating and shutting down all of a sudden recently. Â I have tried all of the recommended fixes I can find (cleaning vents, downloading bios, etc.) but to no avail. Â It is well ventilated and all vents are clean.
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Dec 29, 2008
I think that it is an overheating problem considering my laptop (ONLY recently) seems to be getting very hot, to the point it needs to shut down. But this is the strange thing:
I had Windows Vista installed on this laptop (Acer Aspire 5100) earlier, and my battery almost never heated up to the point it needed to shut down, or even heat up to an extreme level.... But now that I have downgraded to Windows XP SP2, it seems to shut down MUCH more often. But I did find one thing of concern. Around the same time my laptop started shutting down, I installed an application called 'Game Speed Changer' and that whenever I had used it, it slowed my computer down immensely, and then when I went to close it, the BSOD would appear. Every time.
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Mar 11, 2010
I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.
Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.
It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.
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Nov 17, 2014
I have found that when playing games like Far Cry 3 or Dragon Age: Inquisition, my Y410 will shutoff at random points..Here is the event log leading up to that.
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Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
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I do have the auxilary fan installed.
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Feb 11, 2012
I've bought the Lenovo Y560 laptop ~1.5 years ago and I've been very satisfied with its performace overall, but I've recently noticed, it overheats and shuts down when playing newer games (doesnt appear in games like WoW or LoL or similar low end system req games). And we all know why we bought such a high performance machine (and it isnt to use Facebook).Â
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I've installed Hardware Monitor and my idle temperatures on my i7 are ~60 degrees and my GPU is ~55 degrees. Seems pretty ok I guess. Under heavy load, they exceed 97 degrees and thats when the system shuts down, beacuse of thermal protection.Â
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I've tried testing with bios 71 and bios 59, but the problems persist and I didnt really notice much of a difference, but I have read that under some bios the fan doesnt go over a certain %, but never reaches 100% speed. I've also updated GPU drivers and energy management thingy.
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Now, I have come to two solutions - I am going to clean the pc today, apply new thermal paste and blow out the dust and stuff. The other is, but I dont really want to do it, is to cut the blue wire that is the fan control one, but then the fan would be at 100% constantly, which is just not needed (noise and stuff).Â
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Those underload temperatures are measured with my cooling station active (homemade from 2 old GPU fans).
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Jan 18, 2015
My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat. Â The computer will shut off when not connected to AC power randomly. Â Sometimes it will last 10 minutes, other time 40. Â What's odd the is computer reads anywhere from 50% - 85% battery life left. Â
I'm certain it's not overheating because it doesn't get hot. Â Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.
I ran the boot hardware diagnostic test all the way through with no errors. Â The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.
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Jul 2, 2009
I just got my laptop back after a big headache with the motherboard...
It powers on for awhile but when i try to play any games it shuts off by itself. I called up HP tech and they suspect it to be a faulty processor. When I try to run the memory test the laptop shuts off by itself too. What are my options for upgrading cpus?
I've got a dv5-1003. FE764ua. the processors that's in right now is an AMD turion x2 64. Also I'm only running on 2 gigs of ram when it originally came with 3. The laptop won't boot on if theres a ram card in the second slot.
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Apr 15, 2009
I came across a random thread that already asked this question- but never found a resolution. The problem I'm having right now is the thing just shuts off. I'm assuming it's an over-heating issue, but I am also wondering if it could be something else.
Computer less than six months old- I'm pretty taxing on it, but find that it shuts off when I'm playing ridiculous windows-based games like Farm Frenzy. It gets insanely hot, like while playing a windows game, I had it on my lap...
Also, I don't know if this is in any way related, but the charger that it came with blew like a week ago. Whenever I'd put my ear up to it, it'd tick. I don't know if maybe a short somewhere can cause something like that to happen.
I'm wondering if this is something I should have looked into- (I have a 3-year warranty). Or is this me just buying a crappy laptop and having to buy one of those cooling fans.
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Feb 21, 2010
is there something wrong with the f21 bios? my dv5t shuts down after 20 minutes of use after I flashed it in. To top it off, the only reason i installed it was because a hp csr guy said it would increase battery life!
How do i revert back?
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Jan 25, 2010
I'm trying to find out why my HP Pavilion dv1000 is randomly shutting down when I'm working on it...and when it does, sometimes I can't turn it back on without first popping the battery out and then putting it back in...
When it fails to re-start, I press the power button and all the little blue lights just flash for a second, and I hear this chirpy sound from inside the laptop...
So what I did was setup some logs with XP's Administrative Tools - Performance, to monitor the processor, memory, cache, etc, and then I will look at them to see what happens just before it shuts down.
I am no pro at this so this method is very experimental, I just started doing that this morning.
So does anyone know of this kind of problems? I read it might be a RAM problem,
it is not the battery, as it happens even with the battery out, just on AC power.
Does someone know of a diagnosing utility I might use, that would pinpoint just what happens before it shuts off?
The specs are
1.7 GHZ Pentium M, 1 GB RAM, Intel Graphics 900, windows XP SP 3
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Feb 23, 2010
I have sent my laptop off 3 times to HP to have it repaired and its just came back and is running at 197.6 degrees when playing 720p videos. It got hot enough to char a piece of paper that was sitting next to it on my desk, almost starting a fire if I wasn't there.
The kicker is this laptop was given to me by hp a year and a half ago as a replacement for another overheating laptop. I am now told they don't replace laptops. So I cant call up my credit card company and say I received a lemon, or go back to the store and say you sold me a lemon, as it was given to me by HP.
The case managers have been EXTREMELY rude. Essentially calling me stupid and that im not qualified to diagnose the computer, even though Im a computer technician by trade and have been building computers since I was 9 years old.
IS my only options small claims court? is there anyway to get ahold of anyone higher than their case managers? they claim there isnt. Is there a way to get ahold of the board or ceo?
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Aug 14, 2009
i own a DV7 laptop and when im just surfing the net with mozilla the temp goes up to 180 degrees F. the 1 year warranty is not up yet so curious if other owners have had this issue?? is it suppost to be this hot? seems very hott to me? i havent tried any games yet but thinking bout it.
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May 26, 2010
The problem:
as many dv5 owners know, this HP series has a little problem with overheating.
The laptop has a small aperture for air circulation just below the exhaust vent: the fan takes fresh air from the aperture and then push out warm air.
Many people noted that the aperture is too small but its position is also problematic because when you put the laptop on a desk, the air stream is reduced so much that the heat cannot be dissipated correctly. This leads to very high temperatures under high loads that sometimes causes the laptop to shutdown itself to prevent damage.
Now one solution is to raise the laptop a bit, to allow better cooling.
My findings:
Dissecting my laptop I found a very interesting thing.
In the upper left corner of the laptop there's the fan that cools down the whole thing.
The fan is very near to the upper left corner of the keyboard too, and the notebook chassis has a hole to let the fan aspire more air from the upside.
You may say that's good, the fan is getting fresh air from the keyboard too, right?
Wrong. The keyboard on its back has a thin plastic coverage that prevents the air flow!
The solution:
So, armed wih a cutter, I delicately made a cut on this plastic coverage film near the upper left angle and then I removed the cutted piece from the back of the keyboard (there are some glue strips that fix it for better adherence).
To be precise, when I say "upper left angle" I suppose you have your keyboard in front of you (near the ESC key to be pratical). Since you need to cut the *rear* coverage plastic, it becomes the upper right angle. Just always take the ESC key as a placeholder!
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Feb 1, 2009
I have recently purchased the HDx 16.
I installed 'Speedfan' to monitor the cpu and gpu temps..
Idle temps for the gpu are around the 62-65 C mark which to me seems too much given that I'm not doing any graphic intensive work.
If I set the fans to turn on permanently in bios settings then idle temp goes down to 50C .
I havent done any gaming yet so cant comment on intensive use temps.
Can anyone else share their thoughts on this since I get the feeling that my laptop is overheating.
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Jan 10, 2009
I was looking into buying this laptop but read on the forums that there have been quite a few complaints of overheating. I plan to game a lot with the laptop and so will probably be pushing the laptop. Is it true that the cooling system is quite inefficient? Is it only for games and such, or even for movies, web browsing etc. Was going to go for a Samsung with similar spec but smaller screen cos it has really good cooling.
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Oct 13, 2009
I've had this old dv4000 for almost 4 years now and it's had this overheating problem for pretty much the entire time. I've had to install a program called Notebook Hardware Control to slow the processor down so that the computer doesn't overheat and spontaneously shutdown.
I've tried cleaning out the vents and using a notebook coller,
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May 17, 2009
Is my computer overheating? I have an HP DV9500t with an Intel T7700 Core2 Duo @ 2.4Ghz, nvidia GeForce 8600M, and two 7200rpm 120 Gig Hard Disks.
While my computer is idling just sitting there on the desktop my temperatures are as follows:
CPU0: 45C
CPU1: 50C
GPU: 70C
HD0: 61C
HD1: N/A (no sensor but probably same as HD0)
I know i've got a lot of equipment in my 17" notebook but still it seems to be running hot. I was wondering if this is the norm for similar configurations? I know about the overheating battery recall and my laptop battery was not one of the ones affected. I also know about problems with the solder on nvidia cards. i havent had any display or stability issues. the only symptom i have is hotcrotch.
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Feb 25, 2009
When i first bought it brand new from best buy right after christmas i could run it all the time and i would notice it would get hot but i never had issues with it until january when it overheated for the first time.
Right after that i went to best buy and bought a USB fan to put underneath it and it seemed to solve the problem. It would be cool to the touch. Until once again... it overheated and kept getting worse and worse.
Now i am to the point where i have to use the fan underneath it, have a small room fan blowing on it, and rob it of performance by turning it to power saver mode which is really frusterating. I also updated the BIOS to make the internal fan run faster which seemed to help a little.
Just a note, i use CoreTemp to monitor the CPU temp with the above setup, it reads 71 degrees Celsius right now.
I just switched it to high performance and it instantly jumped up to 85 degrees and is climbing... now its 88 even with all theese fans on it. I have firefox open, windows live messenger and windows media player running. Now its 92. Im gonna unplug it and turn it to powersaver.. (95 degrees and dropping...)
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Feb 13, 2009
I'm having some issues with my dv7t.
Brief specs:
dv7t
P6800
nVidia 9600M GT
4gb OCZ RAM (I installed this)
2x 7200RPM HD's
Integrated TV Tuner
And the thing gets hot when I watch over-the-air HD.
CPUID Hardware Monitor data:
ACPI
THRM 35*C Min / 90*C Max
CPU
Core0 20*C Min / 20*C Max (shows 70/70 now...)
Core2 21*C Min / 21*C Max (shows 70/70 now...)
GeForce 9600M GT
GPU 52*C Min / 106*C Max
HD's
HD1 35*C Min / 49*C Max
HD2 37*C Min / 54*C Max
It doesn't get this hot normally, just when I watch TV. I know that media center automatically records whatever you're watching, so I'm assuming that is heating up the proc and HD, but holy crap 106*C? It seems a little excessive. Where is the video card on these things so I can try and make sure that is always in open air.
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Mar 26, 2010
Ive just bought a HP Envy 15. I think it's first gen because its Graphic adapter is 4830. My problem is that when im playing or doing anything that needs the use of the full power of the pc, it shuts down... Ive been looking for a solution to this problem, trying to update bios and drivers, but bios software cant be downloaded right now. My bios version is F.06, and i saw that there are too many newer versions. U think this could be the problem? has anyone noticed the same trouble? Can somebody send me the flash bios utility with a version more up to date?
Processor is i7 720, dont know if its important...
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Jan 23, 2010
successfully replaced the thermal paste on my HP8510p. It went completely smooth. And the core temperatures dropped for an enourmous 50°C (the laptop was completely clogged with dust and to make it even worse the factory-applied thermal paste was a mess). Anyway, it's been idling at around 55°C and it never ever goes past 65°C (3D gaming and all).
I've just done this to a friend's notebook. The weird thing is, that it was filled with dust and idling at around 80-85°C. I took it apart following this guide. After I removed all of the plastic and the dust and the fan and the heatsink, I used the ArctiClean set to clean the cores and the heatsink, applied a nice thin layer of ArcticSilver and put it all back together again, to find that it's still idling at 75-80°C. I know that the CPU is a Intel Centrino Merom-2M (@1,60GHz) and that supposedly mobile CPUs run at higher temps... But this?
I took it apart again, redid everyhing, this time even more meticulously and still nothing. Whenever I do a CPU hungry task (compressing some random files with winrar for instance) the temps go all the way up to 84°C...........
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Apr 16, 2009
I bought an HP tx1309au almost two years ago. A year ago I had it fixed for some problem, and when I got it back, I noticed that it was more prone to overheating and shutting down in the middle of being used. Usually the screen would just fade into black and then before you know it, the computer has shut down. In the last 3 days, this has happened, on average, 5 times a day. Just today it shut down for the 3rd time an hour ago. I've switched to the spare power cord provided, and while that solved the overheating problem, it still shut down unexpectedly.
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Dec 17, 2009
I have a problem with my HP dv6 1299ea laptop. I bought in in August, and was very satisfied with my purchase until lately, when it has been overheating. I have noticed that the fan is running almost non-stop for a while now, but didn't care too much, since I have been playing games and so on. But recently the fan is now running non-stop even when it's idle, or I just browse.
Today I installed speedfan, and it shows core temperature on idle of around 70 degrees C. Sometimes it even goes above 80, and that is without any games or complicated applications running - just browsing. In Medieval II Total war it stays above 80 constantly. Now, when I'm writting it shows between 65-70 degrees C. I see that speedfan does not support my motherboard, since it only shows core, no GPU, HDD, and nothing about the fan speed. Is there any other software that might help me identify and solve the problem?
I know AMDs tend to overheat, compared to Intels, but this just seems too much. I did some research, and saw that it is a known problem for HPs. I ordered a laptop cooler (Titan TTC-G4TZ), but will get it in about a week.
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May 26, 2010
I'm looking into this computer:
HP Pavilion 17.3" AMD Athlon II Dual-Core M320 2.1GHz Laptop (DV7-3128CA) - Future Shop
It's the HP Pavilion DV7 - 3138ca. It has an AMD athlon dual core M320 processor and ATI Radeon 4200 GPU. I've seen reviews that say the DV7, and the whole pavilion line has faced overheating issues in the past. I would like to use this computer for at least a year.
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Apr 11, 2009
Recently, my g/f's HP pavilion dv2500 has really been overheating. It's about a year and a half old and it's kept in relatively good condition. It is off warranty.
Over the past week the temps are really high. The air blowing out the side is hot to the touch. I'm not sure the temps, but they have to be high. The plastic covering over the power button on the left side is hot to the touch.
I'm tech savvy, but not an expert. I did research on this model and there are overheating issues. Would I have to reapply thermal paste or order a new fan? I've taken apart notebooks before, but never because of a problem like this.
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Apr 10, 2009
Basic problem, laptop gets so hot at times it can cause burn marks. While playing WoW, ill get 60+ FPS then as soon as it heats up, yes im using a cooling pad, it then drops to 15 FPS and will run at that for the entire time im playing.
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Jan 16, 2009
So I just purchased a DV4t a month ago. Only recently maybe this past week have I noticed that my hard drive is overheating because my left palm is getting really hot. I have no idea what would cause this? What are some causes of an overheating hard drive, and what can I do to keep the temperature down?
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