HP G62 Lockups :: Notebook Overheating And Shutting Down
Dec 6, 2012
My HP G62 Notebook PC has been overheating and shutting down all of a sudden recently. I have tried all of the recommended fixes I can find (cleaning vents, downloading bios, etc.) but to no avail. It is well ventilated and all vents are clean.
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Sep 8, 2009
I currently own a HP DV4 1275mx laptop. I have had it since April 2009. This is a product replacement for my DV2000 that had the bad nvidia chip and left this world. It only lasted 9 months.
Here are my issues (i do say they are eerily familiar)
Its freaking hot as a volcano. So hot that I can hardly use my touchpad mouse without it hurting my fingers. I thought I was just being paranoid when I first got it since my last one got hot and then out of nowhere just died. So, I downloaded speed fan a few months ago once it started to really worry me.
The temps range from at the lowest 65C and will get up to 105C. I called HP support right away (3 months ago) they ran BIOS updates and all of that and sent me on my merry way.
Well now it likes to just shut itself off (i'm assuming a fail safe so it doesn't blow up on me). It takes a good few minutes and at least 3 or 4 tries to get it to boot up all the way again. Called HP again, ran the same updates and some diagnostics that my computer couldn't even get through without overheating. They are having me send it in for repair...............
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Mar 13, 2010
I don't know if I shoudl be posting this in the M4400 thread, so please accept my apologies if it should be.
I'm a proud M4400 owner, and have been for a while now. However, I just installed Win7 x64 (upgrade from Vista x64), and the first thing I did was install RMClock then undervolt it. I'm very familiar with doing this, and with overclocking/undervolting in general (my PC is a 4.5GHz Q9650!).
After undervolting it to 1.025v at the 10x multiplier I set about to do some stress testing, whilst also monitoring temps with coretemp.
I guess for temp measurements to be meaningful we need to start with Ambient temps. In my room it is probably around 13-15C (55-59F), as in too cold to sit around in a t-shirt (I'm in Austria, it's winter, and the heating isn't cranked because I like to run my computer cool!).
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Dec 29, 2008
I think that it is an overheating problem considering my laptop (ONLY recently) seems to be getting very hot, to the point it needs to shut down. But this is the strange thing:
I had Windows Vista installed on this laptop (Acer Aspire 5100) earlier, and my battery almost never heated up to the point it needed to shut down, or even heat up to an extreme level.... But now that I have downgraded to Windows XP SP2, it seems to shut down MUCH more often. But I did find one thing of concern. Around the same time my laptop started shutting down, I installed an application called 'Game Speed Changer' and that whenever I had used it, it slowed my computer down immensely, and then when I went to close it, the BSOD would appear. Every time.
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Mar 11, 2010
I'm in the repair field and I've got a customer's Aspire 5520 that was brought in for overheating. The machine had gone to Iraq, and the customer has indoor dogs..so yes, the fins on the heat pipe were very clogged. Got it all cleaned out, and the machine is still shutting itself off after between 10 minutes and 30 seconds of use.
Now, the machine isn't overheating. SpeedFan and a few other CPU temp utilities are showing the CPU to be around 45*c when the machine is randomly shutting down. 45c is not what I'd consider hot for a Turion x2.
It's not a RAM issue, I've replaced the CPU and am getting the same symptoms.
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Aug 19, 2009
only after ripping cd or downloading albums from itunes, it can download and install any software off the net without any problems,
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Nov 17, 2014
I have found that when playing games like Far Cry 3 or Dragon Age: Inquisition, my Y410 will shutoff at random points..Here is the event log leading up to that.
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
Warning 9/15/2013 3:35:35 PM Kernel-Processor-Power (Microsoft-Windows-Kernel-Processor-Power) 37 (7)
I do have the auxilary fan installed.
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Feb 11, 2012
I've bought the Lenovo Y560 laptop ~1.5 years ago and I've been very satisfied with its performace overall, but I've recently noticed, it overheats and shuts down when playing newer games (doesnt appear in games like WoW or LoL or similar low end system req games). And we all know why we bought such a high performance machine (and it isnt to use Facebook).
I've installed Hardware Monitor and my idle temperatures on my i7 are ~60 degrees and my GPU is ~55 degrees. Seems pretty ok I guess. Under heavy load, they exceed 97 degrees and thats when the system shuts down, beacuse of thermal protection.
I've tried testing with bios 71 and bios 59, but the problems persist and I didnt really notice much of a difference, but I have read that under some bios the fan doesnt go over a certain %, but never reaches 100% speed. I've also updated GPU drivers and energy management thingy.
Now, I have come to two solutions - I am going to clean the pc today, apply new thermal paste and blow out the dust and stuff. The other is, but I dont really want to do it, is to cut the blue wire that is the fan control one, but then the fan would be at 100% constantly, which is just not needed (noise and stuff).
Those underload temperatures are measured with my cooling station active (homemade from 2 old GPU fans).
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Jan 18, 2015
My wife's Inspiron 1545 from late 2008 is having a new issue wherein it is randomly shutting off but not due to heat. The computer will shut off when not connected to AC power randomly. Sometimes it will last 10 minutes, other time 40. What's odd the is computer reads anywhere from 50% - 85% battery life left.
I'm certain it's not overheating because it doesn't get hot. Also,I disassembled rear cover and reset the CPU cooler with new thermal paste as a precaution yet the problem persists.
I ran the boot hardware diagnostic test all the way through with no errors. The harddrive has no audible clicking/crunching which usually indicates an HDD headed south.
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Nov 21, 2014
D6X20EA#ACB, Windows 8.1 x64
Laptop shuts down when reaching 30-35% battery. Main prior change: newly formatted hdd and fresh system installation. That means I have no Recovery partition. Since then my laptop started to lockup on battery use, cutting the time of mobile use nearly to half. I found this forum post, but reinstalling ACPI battery doesn't work, as system seem not to delete the driver, just the device. Also, updating the driver gives nothing, system says 'it doesn't need to be updated'. I've installed HP Support Assistant, checked battery with it, it said the battery was ok (couple of weeks ago, now it says battery is getting weak).
Having all the same with xubuntu. Laptop locked up on ~40% battery. It was an experiment, I'm still using Win8.1x64
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Aug 2, 2014
I have an HP 2000t-2d00 CTO Notebook PC, Model: D6Q45AV.While I shut down my laptop, the computer shuts down with the message saying Shutting Down as normal.However when the screen turns black, the power is still on (lights are still on) and the computer does not shut down.I have waited for it to automatically shut down for 15 minutes, but instead I held onto the power button to manually shut it down.Also, I cannot restart the computer nor put it on sleep mode.When I restart the computer, the restarting screen only appears and does not restart the computer.While trying to put the computer on sleep mode, the screen turns black, but still the power is still on.
Yesterday night when I shut down, I got the Shutting Down message, the screen turned black, and the computer shut down in 10 seconds (all lights are off) as it normally should. Is there a software update that would solve this issue?
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Jul 31, 2014
ive had my computer for years(warranty has expired) and it has worked very fine except it has been always very prone to overheat. A week ago it overheated(again), and after that it hasnt started anymore. I press the power button, i see caps light once or twice(yes indeed, when starting it might show once and then next time twice and so on..). startup goes like this: first there will come normally that screen where reads "press ESC to startup menu", hten screen goes black and it should open windows but it doesnt. Instead it makes an restart and does that all the time. Ive ran all diagnostics and those are just saying passed to everything. I have also tried "hard reset" but that has no effect. Also F11 in startup(system recovery) doesnt work.
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Oct 19, 2014
I have tried two HDMI cables for 3 year old HP Pavilion g6 to connect with HDTV. Both cause the HP to overheat and shutdown. It worked a year ago but former cable broke. I have dusted by blower underneath. I was trying to watch free movie on HULU. Does not overheat when using otherwise.
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Aug 12, 2014
I have an HP 15-d035dx Notebook PC.
Lately I've been having issues with the sound, which I believe to be temperature related and I wasn't sure whether to put this in the audio or hardware board.
Anyway, at least once a day I have to restart because any sound output-- videos, skype calls, music-- beging to stutter severely and sound how I can only describe as "robotic." After restarting, it goes back to normal. There are no error messages, the system just begins to lag and affected programs become unresponsive.
Usually when this happens, I notice that my device is unusually hot. Ever since I purchased it, I have never heard or felt air moving in the vents so I'm not sure if the fan is functional. I'm afraid to take it apart to make sure in case that voids the warranty, but I suspect excessive heat might be damaging the components related to this issue.
The default sound device is Realtek High Definition Audio
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Jan 8, 2014
I have a hp pavilion g6 notebook laptop, I cant get into the Bios, what Fkey i need to press,I am running Windows 8.1 ....
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Dec 6, 2013
How do I reset my notebook hp635 bios password while I'm trying 3 time wrong password I receive message system disable with the code (57517290) ....
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May 28, 2014
I just get to a screen showing the HP logo...the computer tries to self diagnose but never gets anywhere. Just stays locked. I've had this computer for almost a year with zero issue. Suddenly this.
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Feb 20, 2014
I have an HP ENVY TOUCHSMART 17-J043CL NOTEBOOK PC. Product number: E9G82UA#ABA. Operating System: Windows 8 64-bit, x64 based processor.
I was doing some work on my laptop this morning and I was in the middle of working on something. Somehow the screen went blank. I tried to turn it on and it wouldn't let me. I tried holding the on button for 30 seconds, it still won't turn on. This laptop is not that old.
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Aug 4, 2014
My HP notebook G7 was doing windows update on monday night it was on all night but in the morning when i checked it had an all blue screen that says HP and a circle that indicates it is loading but nothing else. it stayed like that all tuesday i am guessing it froze. i have tried restarting the computer with the power button but i get the same screen again. i have take out the battery also and the same thing happened.
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Aug 6, 2014
I am running Windows 7 on the G62-234DX Notebook. I cannot defrag the C drive. I can defrag my other drives however it takes 10 hours to complete. I performed a disk cleanup on the C Drive. Please note that the defrags I can perform are done by me and not by a schedule. The scheduler is not working either.
I have only one Antivirus software program on the notebook and I have recently removed many programs from launching at startup.
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Aug 28, 2014
My Pavillion dv7-4183cl Notebook turns off on its own with no warning or error messages and then reboots asking for the power on passsord, etc. I am running Windows 7 Home Premium. The occurences are more and more frequent as time goes on.
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Jun 24, 2014
i have a compaq presario CQ42 . today i has disassembling my laptop and applying thermal paste on cpu and gpu . so , the problem is when i play games about 5min or 10min my laptop suddenly go on sleep and shutdown itself then i try to restart it and after that i get this message"The system bios has detected your notebook PC was placed in hibernation to avoid overheating .The system is now operating normally and your data should remain intact. Overheating may occur if the cooling vents are blocked or the operating temperature exceed the specification. The notebook PC should return to normal operation once the situation is resolved.
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Jul 19, 2014
I have a HP Pavillion g6-1b60us notebook pc product number: LW350UA#ABA and for the last few months it has been having trouble fully restarting. Whenever a windows update runs, and my computer begins the restart process to finish the update, it will turn off, but will not turn back on automatically. The screen will go black, and the power light is still on, but nothing else will work on the computer unless you force shutdown the computer and then turn it back on. I've waited overnight to see if it would restart and it would not. I've updated all my drivers and run numerous virus and malware programs to make sure it wasn't a bug causing it, and now I'm stuck.
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Jul 14, 2014
I just bought a new laptop :HP Pavilion g6-2389ca Notebook PC and my problem is that when I unplug my laptop it turns off after a few seconds and it restarts. but it doesn't turn on it just keeps restarting. and there aren't any errors the battery is new and I checked it with the HP battery check and that said it was OK. I have this laptop now for just a few days. And when I try to turn on the laptop while unplugged the laptop freezes at the log-in screen.
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Sep 17, 2014
My HP Pavilion G6 Notebook freezes at the HP startup and does not get passed that initial page and into windows. I tried pulling the battery out, resetting many time and ran a quick diagnosis. And after running a quick diagnosis it came back with the following error:
Hard Drive Short DST Check: Failed
Fairlure ID: GLM9VR-6B8783-MFPXOK-60SN03
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Jul 24, 2014
I just bought HP Pavilion n210se notebook and the configurations are as following:
Intel 4th Generation Corei5 4200 processor
4GB Ram
Windows 8.1 Pro
BIOS ver. F42
I have downloaded and installed all the latest drivers to date from HP website: [URL] ....
I have already read some forum posts and did some steps like:
1: install latest drivers for Ralink bluetooth device
2: Uninstall the Ralink bluetooth device
3: Disabled Ralink bluetooth device from device manager
But nothing worked for me.
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Aug 6, 2014
The product name is HP 2000 notebook PC and the operating system is Windows 8. I had automatic updates installed and after the laptop restarted the login screen was frozen. I could type my pin code in but nothing happened after that. I tried ctrl+alt+del and other buttons but nothing happened. I kept restarting my computer but it still did the same thing.
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Mar 15, 2012
I'm running on an HP G72-b66US Notebook with Windows 7 64-bit
Every time I boot it up, I see the Hp logo appear and then go away after a few seconds like usual but instead of seeing the Windows logo, theres just a blank black screen command prompt and nothing happens at all. I did a self hard drive test and memory test in bios and they both passed. I tried going into the system recovery option on startup and it does the same as when I start it up and go to that blank command prompt.
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Nov 20, 2014
I have HP Pavilion dv4 1117nr with corrupted BIOS , I was updating my BIOS when the power cuts off and my laptop just keeps on beeping with black screen repeatedly.
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Nov 20, 2014
I have a HP 2000 Notebook Running Windows 8. As of last night it was working fine. Since this morning it will not turn back on. I have tried the hard reset with a removed battery. Nothing happened. No lights, no fan, no movement nor sound.
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