HP Pavilion G6 Lockups :: Notebook - Freezes At The HP Startup Screen?
Sep 17, 2014
My HP Pavilion G6 Notebook freezes at the HP startup and does not get passed that initial page and into windows. I tried pulling the battery out, resetting many time and ran a quick diagnosis. And after running a quick diagnosis it came back with the following error:
Hard Drive Short DST Check: Failed
Fairlure ID: GLM9VR-6B8783-MFPXOK-60SN03
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Aug 23, 2014
I have an HP Pavilion g4-2149se Notebook running Windows 7.For the past 2 weeks almost, whenever I start my computer, before getting the Windows welcome screen, I get a lingering blank screen with a cursor. Then, it'll finally get to the welcome screen, but before it loads my desktop, I'll get another lingering blank screen with a cursor. Honestly, I'm grateful that my computer is still starting up at all... But is there any way to fix the lingering blank screens? It's making me nervous.I've looked around the web for a solution for days, and anything I could find I've tried, but nothing has worked. I uninstalled all recent Windows updates, hoping one of them had went wrong, but no luck I scanned for virus' and malware and found nothing. I've only downloaded one program since I noticed the problem began (4K Video Downloader), though the program doesn't seem to be a problem.
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May 10, 2013
I've had this computer for a long time. Last night it was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the microsoft logo and from there it got stuck. I tried to hit F11 and do a diagnostic test but when it was finished it told me the computer was not able to restart because of memory or something like that. I've also tried to take the battery out, but that didn't work either.
Product # LW233UA#ABA
Model: g4-1104dx
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Aug 15, 2014
My Envy15-3000 notebook freezes while starting up. It only makes it to the Starting Windows screen then Microsoft icons stop moving. This has been going on since Tuesday (8/12). I ran checks and the memory and harddrive (quick and full) tests came back positive - i.e. no problems. I finally decided to reformat it yesterday (8/14). It gets all the way through the reformatting process until it wants to start the system for the "first time" (I imagine that this will be the last time it restarts in the recovery process) and still freezes on the Starting Windows screen. If I try to hard shut off and try any other boot up option I can think of (Safe Mode, etc.) it says Recovery Failed and asks me to retry, get details or Save Log. When I retry, it goes back to the freezing. As such, I am now in a seemingly endless loop of retrying the recover to get to the freezing start windows screen.
All I want to do is wipe the hard drive and reload everything. I'm not interested in recovering the old data as I have everything backed up. I got no error messages in my Run it, Memory, etc tests, so I am at a loss as to how to proceed.
I have the original drive recovery/windows 7 DVDs that came with the system.
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Sep 29, 2013
I have a HP pavilion G6 which worked fine for like half a year. Today i wanted to startup my laptop, but it seems to be stuck on a black screen (with my cursor appeared) after the HP loading screen. Sometimes at the startup it says "preparing automatic restore", but results after loading at the same black screen.I tried to solve this problem with the following things:
1. Hard reset (turn off everything, hold power button 30 seconds, turn on everything and startup etc.)
2. Replacing RAM. Someone at the forum said this worked, but it didn't.
3. Tried taking off all USB devices such as mouse, DC adapter etc. and started up but didn't work.
A month ago i tried doing a factory reset, but my laptop seemed to be stuck on the same black screen.
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Dec 13, 2014
Pavillion DV6-2155dx from 2010 working fine earlier today, then went to turn it back on and it generated a blank blue screen and will not go any further . . . no error message at all. Ran a "Start Up Test" which said that Memory Test passed, Smart Check passed, but Short DST failed.
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Dec 10, 2014
Just bought some ProBook 655 G1 notebooks (AMD A10 5750M). But all USB doesn't work. No mouse, no USB flash. Mouse works only in BIOS. Installed drivers in Windows 7 x64, but it not works. And it sometimes freezes when i restart notebook. Then i take second notebook, but it is all the same, usb doesn't work. I googled, that i must disconnect usb device, when rebooting, and thats true - with no usb connected laptop boots fine. But USB still doesn't work.
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Oct 12, 2014
The laptop was running hot. I cleaned the dust from the fan area. The battery is bad. I checked the volts on the charger which was 43v - bought a new charger that's 18.5 v. I wiped the ram and started with one and moved to different positions. I now have a black screen with the cap lock key blinking blue non-stop and the f12 key led light is constantly on orange. What I should try next and what does the cap lock led blinking without stopping means - is that a code or have a significance?
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Aug 22, 2014
My HP Pavillion Notebook 17-e110dx has stopped working for no discernible reason. When I turn it on it says F1 system information and automatically goes to the F1 screen where it displays the sys info. It says press ESC to exit but that does nothing. In fact, no keys do anything. I tried to get to other screens when booting but it won't let me do anything. The laptop is only a few months old and I still have the basic 1-year warranty. Who should I contact to have HP repair it?
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Dec 6, 2014
I have a Compaq Presario CQ61-417SA Notebook PC operating on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes into use or an hour into use. It is not caused by clicking a certain program or file. I suspect freeze issue maybe caused by hardware failure, possibly the HDD.
Here's a few observations of the laptop and the things I've tried to diagnose or fix it. During a typical hang the HDD LED light is constantly lit. Have also had both blue screen and black screen freeze. No error messages. Hard drive gets very hot. Entered BIOS and run both Primary Hard Disk Self-Test and Memory Test using InsydeH20 Setup Utility but it passed both.Laptop has been fully reset to factory settings so it can't be because of high CPU usage.
While idle the CPU usage is usually in the range of 13%-25%, with a rare spike of 53%The hard drive is a Western digital Scorpio Black 2.5" 320GB SATA. The laptop is unused so wiping it back to original settings wasn't an issue but I would like to get it back to a useable standard.
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Oct 20, 2014
I have a notebook hp pavillion 15 n042sl with Win 8.1 bought in may 2014.
My notebook randomly freeze in different situation without any cloue, running a game or also just in windows folders and only solution is reboot whole system. I have try to recovery to factory configuration but nothing have changed.
No virus r detected, sfc / scannow don't found any error.
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Dec 6, 2014
I bought this laptop of your company pavilion p077tx 3 weeks ago........... in the starting it worked fine but now every time when I switch it on it freezes after 5 mins, I have to use the power button to turn it off....... what should I do??
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Dec 14, 2010
My computer freezes all the time. Everytime i turn it on it runs about 5-10 min and then it freezes. The screen is not black and I can still move the mouse but I can't press on any icons or do anything. I have tried to scan the computer for virus and run other test, but usually the computer freezes before it is done.
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Jul 19, 2014
I purchased this new HP laptop a couple weeks ago. Since new, I've noticed that it frequently freezes up with "NOT RESPONDING" in the upper frame.
I researched a few other posts similar & tried to do the processes, but they did nothing.
FYI - Did the sfc /scannow .... When finished it did say "resource protection found corrupt files but was unable to fix some of them"
I then went and did the local disc C - check the drive for errors. It came back with NO ISSUES? I then did a defrag just for fun, and it said no fragmented files or issues?
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Dec 4, 2014
I have a HP Windows 8.1 laptop that now started to freeze at start up. It freezes when it gets to the waiting screen and i don't know what I should do... I have important files I can't afford to loose.
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Jul 17, 2014
My Pavilion g6 gave the following message when I ran a start-up test: Hard Disk Short DST: Failed Failure ID: OLM9XO-6AQ766-MFPXOK-60TWO3
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Jul 29, 2014
I have an Elitebook 8540w laptop. I wanted to upgrade RAM memory from 2x2GB to 2x4GB. I bought not a kit of 2x4GB as i wanted to, instead I bought two 4GB memory chips from HP.
After replacing the modules the laptop does not boot up.
What has been done:
- Bios Default Restore
My first question is: i realize it is better to buy a kit of 2 matched chips, but is it a must?
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Jan 8, 2014
I have a hp pavilion g6 notebook laptop, I cant get into the Bios, what Fkey i need to press,I am running Windows 8.1 ....
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Aug 28, 2014
My Pavillion dv7-4183cl Notebook turns off on its own with no warning or error messages and then reboots asking for the power on passsord, etc. I am running Windows 7 Home Premium. The occurences are more and more frequent as time goes on.
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Jul 19, 2014
I have a HP Pavillion g6-1b60us notebook pc product number: LW350UA#ABA and for the last few months it has been having trouble fully restarting. Whenever a windows update runs, and my computer begins the restart process to finish the update, it will turn off, but will not turn back on automatically. The screen will go black, and the power light is still on, but nothing else will work on the computer unless you force shutdown the computer and then turn it back on. I've waited overnight to see if it would restart and it would not. I've updated all my drivers and run numerous virus and malware programs to make sure it wasn't a bug causing it, and now I'm stuck.
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Jul 14, 2014
I just bought a new laptop :HP Pavilion g6-2389ca Notebook PC and my problem is that when I unplug my laptop it turns off after a few seconds and it restarts. but it doesn't turn on it just keeps restarting. and there aren't any errors the battery is new and I checked it with the HP battery check and that said it was OK. I have this laptop now for just a few days. And when I try to turn on the laptop while unplugged the laptop freezes at the log-in screen.
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Jul 24, 2014
I just bought HP Pavilion n210se notebook and the configurations are as following:
Intel 4th Generation Corei5 4200 processor
4GB Ram
Windows 8.1 Pro
BIOS ver. F42
I have downloaded and installed all the latest drivers to date from HP website: [URL] ....
I have already read some forum posts and did some steps like:
1: install latest drivers for Ralink bluetooth device
2: Uninstall the Ralink bluetooth device
3: Disabled Ralink bluetooth device from device manager
But nothing worked for me.
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Nov 20, 2014
I have HP Pavilion dv4 1117nr with corrupted BIOS , I was updating my BIOS when the power cuts off and my laptop just keeps on beeping with black screen repeatedly.
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Jul 30, 2014
Hp Pavilion-g6-1394sa
-Freezes on the windows logo when booting up (windows 7).
-Freezes when booting safe mode.
-Freezes when trying to go into recovery tools.
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Sep 16, 2014
I bought new HP Pavilion 17-f001sm Notebook PC (Windows 8.1 x64), it worked perfectly for 3 days, and 4th day it crashed randomly while i was watching some video, from then it constantly crashes.
Sometimes its black or blue screen, sometimes it just freezes or restars itself, and once i got ''KMODE_EXCEPTION_NOTHANDLED'' message. Also my Dics usage was 80%-100% until i deleted McAfee.
All drivers are ''up to date'', have 2 coolers under it so it constantly low temperature, McAfee didn't registered any viruses, even tried to reboot it but it continued to crash.
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Feb 2, 2014
I have Hp Pavilion 2000 notebook, on which when i am press f2,f3 for brightness increease or decrease, id does'nt do that. inface all other buttons are performing well, but when i press this, the brighness bar shows on the screen but newither it increases nor decreases.
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Oct 6, 2013
I have a problem with my HP Pavilion dv6-7006ed Entertainment Notebook, when i play a game or watching some videos, sometimes it will get into a sleepmode, the screen doesn't turn instant black just like you see when it's going into sleep mode. After that i can't do anything, but the laptop is just running.
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Feb 2, 2013
I don't know what to do i tried updating bios but it made it worse then i restored my notebook tried to restore to factor sending but the same still happens I don't know what to do this is happening for last 4 month since i bought it . This lagg thing is happening when listening to music and like browsing internet at a same time and when i turn a page on lets say Google lagg thing happens and its stop my music for a sec and it makes funny noise like dzinkt...
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Aug 6, 2014
The product name is HP 2000 notebook PC and the operating system is Windows 8. I had automatic updates installed and after the laptop restarted the login screen was frozen. I could type my pin code in but nothing happened after that. I tried ctrl+alt+del and other buttons but nothing happened. I kept restarting my computer but it still did the same thing.
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