HP Envy TS 15-j040us Lockups :: Freezes At Start Up Waiting Screen
Dec 4, 2014
I have a HP Windows 8.1 laptop that now started to freeze at start up. It freezes when it gets to the waiting screen and i don't know what I should do... I have important files I can't afford to loose.
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Jan 17, 2013
My HP envy dv7 laptop stopped and it won't start again. It happened while I was watching some cartoons on youtube. I tried to do a hard reset but it didn't work.
The laptop was running on AC at that moment.
It didn't show any errors which could predict an defect. The only thing that was a little strange was that it requested permission to update java everyday, sometimes even 2 times per day. And especially when I was watching movies fullscreen offline or online. But I thought that Oracle is doing a lot of updates.
Does it have a fuse which can be checked?
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May 28, 2014
I just get to a screen showing the HP logo...the computer tries to self diagnose but never gets anywhere. Just stays locked. I've had this computer for almost a year with zero issue. Suddenly this.
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Dec 12, 2013
I've had a HP Envy 15 touchsmart laptop (Windows 8 originally, windows 8.1 now) for about 2 months now and haven't had any problems, till a few hours ago i attempted to update the bios of my laptop using the hp support assistant. After the restart, the pc would no longer start up and took me to a blue screen with the error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. Everything I have done so far short of a refresh or reset has not worked and if i could I would like to avoid both as I do not have the bandwith to go download windows 8.1 again.
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May 10, 2013
I've had this computer for a long time. Last night it was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the microsoft logo and from there it got stuck. I tried to hit F11 and do a diagnostic test but when it was finished it told me the computer was not able to restart because of memory or something like that. I've also tried to take the battery out, but that didn't work either.
Product # LW233UA#ABA
Model: g4-1104dx
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Sep 17, 2014
My HP Pavilion G6 Notebook freezes at the HP startup and does not get passed that initial page and into windows. I tried pulling the battery out, resetting many time and ran a quick diagnosis. And after running a quick diagnosis it came back with the following error:
Hard Drive Short DST Check: Failed
Fairlure ID: GLM9VR-6B8783-MFPXOK-60SN03
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Jan 14, 2009
I have recently acquired an Acer 7220G notebook. Every morning when I switch it on it freezes on the acer splashscreen. I then reboot and it will always load up on the second go.
I have tried switching it off during the day and on again but is always ok. The problem only occurs when the power has been off for a number of hours. It is getting incredibly frustrating have to startup twice each morning.
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Jul 29, 2014
I have an Elitebook 8540w laptop. I wanted to upgrade RAM memory from 2x2GB to 2x4GB. I bought not a kit of 2x4GB as i wanted to, instead I bought two 4GB memory chips from HP.
After replacing the modules the laptop does not boot up.
What has been done:
- Bios Default Restore
My first question is: i realize it is better to buy a kit of 2 matched chips, but is it a must?
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Aug 15, 2014
My Envy15-3000 notebook freezes while starting up. It only makes it to the Starting Windows screen then Microsoft icons stop moving. This has been going on since Tuesday (8/12). I ran checks and the memory and harddrive (quick and full) tests came back positive - i.e. no problems. I finally decided to reformat it yesterday (8/14). It gets all the way through the reformatting process until it wants to start the system for the "first time" (I imagine that this will be the last time it restarts in the recovery process) and still freezes on the Starting Windows screen. If I try to hard shut off and try any other boot up option I can think of (Safe Mode, etc.) it says Recovery Failed and asks me to retry, get details or Save Log. When I retry, it goes back to the freezing. As such, I am now in a seemingly endless loop of retrying the recover to get to the freezing start windows screen.
All I want to do is wipe the hard drive and reload everything. I'm not interested in recovering the old data as I have everything backed up. I got no error messages in my Run it, Memory, etc tests, so I am at a loss as to how to proceed.
I have the original drive recovery/windows 7 DVDs that came with the system.
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Mar 24, 2013
Pavilion dv6 won't start up - black screen
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Sep 30, 2014
I have a HP Pavilion dv6 that won't start up-- black screen and I've tried a hard reset and that didn't work. It does beep If I take the memory out. But the fan, the wireles, mute, and caps lock lights are the only thing that work.
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Aug 9, 2014
i've frequantly had this problem , when i start my laptop ( hp pavilion 15n021se ) on the lock screen when i'm going to click to enter my password , just after moving mouse cruser i get the blue screen saying that the error is " invalid process attachment attempt "
i searched for this error and most results was meeting my thoughts that the cause for this error is the touch pad driver .
i've installed the latest version of the driver (sp64225) , and it doesn't suitable for my windows so i want a previous version of the driver
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Dec 28, 2009
I'm having problems with my laptop (HP Pavilion dv4 1428dx) the last thing I did was put it to sleep, then cameback and tried to wake it up but it would not start up. All the lights are on, but the screen is black and the only thing I hear is the fan moving. The caps lock and num lock keys have a blinking light, not really sure what that means. The power LED is on, the battery LED is on, but the hard drive LED is not on.
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Jul 14, 2014
My pavillion g6 keeps crashes whenever I try to turn it on. It'll go through the start up process but crashes just before reaching the start screen and go blank.
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Mar 5, 2013
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
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Oct 19, 2014
I just bought a HP envy x2 but I'm stuck on the power on password screen. The error code is 68419712.
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Dec 17, 2014
The laptop has been working okay until today just get a black screen after logging in. I can hit Ctrl alt del but nothing happens
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Oct 18, 2014
flashing screen on a Envy m6-1125dx? After log in it starts to flash between a blue screen and the desktop. It's impossible to perform any task. This problem started after an automatic upgrade from windows 8 to 8.1. I am able to launch the task manager, but there is no response to any command.
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Jul 7, 2014
I'm having this extremely annoying problem with my HP Pavilion dv6-model1334us. Everytime I try to start up my laptop it always shows the menu screen saying Launch Start Up Repair or Start Windows Normally. I've tried to do a system restore multiple times, but the screen just stops on a blue screen. No it isn't the Blue Screen of Death, but it does attempt to start but fails and stands on the screen until it automatically or manually shuts down.
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Aug 26, 2014
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
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Aug 3, 2013
My G6 laptop freezes when moved. When the battery is jostled when you move it and rest it on something new it freezes even when plugged in.
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Sep 8, 2009
My Dell Studio 15 is only about 3 months old and I have been having this problem for the last month now.
Every couple of days or so my laptop lockups - the cursor sticks and there's nothing I can do other than power it off and boot it back up and then its fine for the next couple of days.
This is random... sometimes it happens when doing something intensive, sometimes it happens when its just sitting idle on the desktop after it has only been switched on for about 5 mins
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Oct 8, 2014
My PC model # is G42-490TU , Product # LR783PA#ACJ , Processor - Intel Core (TM)i3 CPU M370 ,
RAM : 2.00 GB (1.86 GB usable) , System Type : 32-bit Operating System .
My PC has been running very slow lately . It hangs , freezes , pages become unresponsive and hence, it takes lot of time to type . I have to use it daily for work so, I want to resolve this asap.
Would like to increase its speed to be able to work smoothly on it daily. Would like PC to run fast. How to increase its RAM ? Does it cost to increase the RAM ?
Also , reading some prev posts I downloaded this link - [URL] ..... to determine the chipset info and following is the result I received . Pls let me know if increasing the RAM to 4GB will resolve my system concerns making it run fast and does not lead to any hangs / freezes etc .
How to go about increasing the RAM ?
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Oct 20, 2014
I have a notebook hp pavillion 15 n042sl with Win 8.1 bought in may 2014.
My notebook randomly freeze in different situation without any cloue, running a game or also just in windows folders and only solution is reboot whole system. I have try to recovery to factory configuration but nothing have changed.
No virus r detected, sfc / scannow don't found any error.
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Dec 6, 2014
I bought this laptop of your company pavilion p077tx 3 weeks ago........... in the starting it worked fine but now every time when I switch it on it freezes after 5 mins, I have to use the power button to turn it off....... what should I do??
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Nov 15, 2014
I read about uninstalling and reinstalling the driver for the Synaptic product. Would uninstalling the driver leave me without any mouse funtionality in the mean time?
My product # is FN067UT#ABA
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Apr 21, 2013
I re-downloaded Mozilla Foxfire and when the msg said I need to restart my computer freezes and I have a blue screen that says restarting and just hangs there.
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Dec 14, 2010
My computer freezes all the time. Everytime i turn it on it runs about 5-10 min and then it freezes. The screen is not black and I can still move the mouse but I can't press on any icons or do anything. I have tried to scan the computer for virus and run other test, but usually the computer freezes before it is done.
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