HP Envy 17 Lockups :: Laptop Stuck On Light Blue Screen No Mouse
Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Jul 18, 2014
I just got around to trying out this laptop from a few years back. It was stored and before that it had only been used a few times.
It's been freezing *every* time I use it. Mouse just freezes in place and it's stuck. I tried doing a fresh install with all of the system disks and it still froze. I then tried to upgrade it to Windows 7, it still froze and it was pretty slow, so I did another fresh install with the system disks. Now I'm back to WinXP and it's still freezing.
I checked the event logs and it doesn't seem to register anything - maybe freezing too quickly? It seems to freeze whenever I do heavy web browsing or transferring files on my network via wireless, But I can't be sure and that might be a false lead, it just seems to happen when I'm doing those.
I think it may be a broken fan, The center fan runs smoothly, but the fan with the cooling unit on the side never seems to run at all. Is there any way to tell if the fan is broken? Is there any way to manually make it run so I can check if it's working? Should it be on all the time, or does it only come on when it gets hot?
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Oct 19, 2014
I just bought a HP envy x2 but I'm stuck on the power on password screen. The error code is 68419712.
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Jan 23, 2012
I have a Dell Inspirion 1526 that when I turn on the laptop, the blue power light comes on and the lights all come on but the screen is black. I here my laptop running but it looks like my screen just stopped working. I wasnt sure what it was so I bought a new battery to see if that was the problem and the screen still does not come on. I had this laptop for about 3 years and thought it was the battery or charger and its not.
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Sep 27, 2014
I am having a bad blue-screen issue with my hp dv6-1245dx laptop. I am crashing to a blue screen at very random times, starting with one occurence a few months ago, followed by two months with no problems, then a few crashes in a row three weeks ago, followed by three weeks of good use. In the last three days the occurences are pretty much every 10 to 20 mintues, at random, and they require a few minutes of waiting before it will crank back up again. ( If I don't wait this short time, it will crank but it throws a black error screen saying "No operating system found" ) I fear it is some failing hardware issue, like the HD about to give out. I have run the Image Diag.exe from the first post on this forum, and have that log cab file available. I also have an image of the blue screen ( it is the same each time, the error is a STOP: 0x000000F4).
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Dec 17, 2014
The laptop has been working okay until today just get a black screen after logging in. I can hit Ctrl alt del but nothing happens
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Nov 25, 2014
Work laptop is stuck on this screen. The key I get after entering wrong password 3 times is 55622431 i have a hp 2000 notebook pc
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Sep 17, 2014
My envy 15 1060ea notebook recently turned itself off when i was 1-0 up against Real Madrid on Football Manager with Hearts (true!) and will not power back up.
I performed a hard reset, now when I press the power button the charging light next to the AC power input blinks 3 times (which according to HP customer support webpages indicates a problem with the RAM)...
SO...I opened her up and replaced both RAM modules with brand new ones, done another hard reset and IM STILL GETTING 3 BLINKING LIGHTS and no start u.
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Oct 21, 2014
My laptop is stuck on start up mode and does Nothing what can i do tofix it?
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Apr 14, 2013
When I power on my HP laptop it is asking me for an admin password and I clearly don't know it. After 3 attempts I get a system disable with a key: 61773846What do I do to unlock this??
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Dec 28, 2014
My laptop has been messed up ever since I updated it.It all started when I got a notification to update to windows 8.1. It was all good until the next day when I started it up and it would not pick up any Internet connection even though I knew my router was working as I could get an Internet connection on my mobile. I went to the network and sharing center and it said there that it was disabled so I right clicked on it to enable it. After I clicked it, my laptop went to a blue screen and came up with the following message something like this: we've encountered a problem, we're gathering some error info and we will restart your device.
So, it restarted and I tried to re enable the network again and the same thing happened. After about 5 tries the restart thing kept happening. I didn't know what to do so I thought to just restore the laptop. I did that and now it's just in this continuous blue screen restart loop. I can't even get to the log in Window, it just keeps going to the blue Window and then restarting.This is a new laptop, not even 6 months old and it was fine until I was told to update. I'm thinking of just taking it into the repair Centre as I have warranty and I feel as if I can't fix this problem myself as I can't even get into my actual desktop.
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Feb 5, 2015
My laptop hp mini 110-3605tu model number is facing stuck after windows 7 installation load. It has no recovery hard drive as hard drive is fully formatted. i want to flash my bios because i know bios is corrupted. How can i flash my bios using usb drive. What is the bios manufacturer company so that i can flash my bios using non windows application ....
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Mar 17, 2013
None of the keyboard functions work including F12. When I plug it into a monitor it says analog mode and goes to sleep.
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Feb 19, 2013
My girlfriends Inspiron 1545 WINDOWS 7 got the blue screen message.
After trying to restore to a prior date it is now stuck in a repair loop.
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Jul 31, 2014
I have hp pavilion dv6 laptop.I am trying to recover my whole system with the recovery discs i have created . But it stuck afetr windows logo on a blue screen with mouse pointer.
And whenever i tried to install from other media then its shows error 0Xc00000f.
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Jan 18, 2015
Just bought this laptop. When I press the power button, the blue light comes on but not the screen. I'm able to charge my phone but that's it. I have to turn the laptop on and off several times before the screen comes on.
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Mar 27, 2013
it's just stuck there, the blue progress bar doesn't show up, I tried pressing f8 but nothing appears. I have also tried draining the battery and recharging then rebooting but nothing happened. It is completely unresponsive. It used to work just fine, just last night I've been playing games and it was working smoothly. But when I woke up and booted up my laptop, nothing was working. By the way, what's the small button underneath the laptop, I think it is the master reset button, because my brother was thinking of pressing it.
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Feb 13, 2009
I just got my new hp pavillion dv7-1000, it loaded up and i did all the registration stuff before you actually get to using the laptop but as the vista desktop loads up i closed to lid and it put the laptop on standby.
Now when i try to turn the laptop on i get to the log on screen, put in my password, it loads up and then i get a blue screen with my mouse cursor but no desktop icons or anything. I can still do control-alt-delete but i just cant see any of the other stuff.
I then booted in safe mode and i could then see everything but it looked like windows 98 not vista,
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Aug 9, 2014
i've frequantly had this problem , when i start my laptop ( hp pavilion 15n021se ) on the lock screen when i'm going to click to enter my password , just after moving mouse cruser i get the blue screen saying that the error is " invalid process attachment attempt "
i searched for this error and most results was meeting my thoughts that the cause for this error is the touch pad driver .
i've installed the latest version of the driver (sp64225) , and it doesn't suitable for my windows so i want a previous version of the driver
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Nov 22, 2014
I am getting a white screen with some light blue horizontal lines. I've do a hard shut down and restart but same result. At one point I did see half of the normal start up screen but it faded away to white.
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Mar 25, 2013
I've got a dell Latitude D410; after it shows the Dell screen and the Windows XP screen (with the loading bar down the bottom), it goes to a screen with a blue background and a frozen mouse; after a while the mouse starts working but nothing else happens. I've tried booting from Last known good configuration but didn't work.
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Dec 13, 2014
Pavillion DV6-2155dx from 2010 working fine earlier today, then went to turn it back on and it generated a blank blue screen and will not go any further . . . no error message at all. Ran a "Start Up Test" which said that Memory Test passed, Smart Check passed, but Short DST failed.
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Nov 12, 2013
I keep getting blue screens complaining about igdpmd64.sys x00000050. I noticed on the day that I suddenly started getting blue screens Windows installed a bunch of windows 7 x64 updates. Does the recent windows updates can cause this?
At times I cannot even reboot normally when it occurs. I have had to restore to a previous version.
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Oct 19, 2014
I have a compaq v3010 us laptop that hangs on a black screen with a blue square asking me for a password and i do not know it. I need the bios password for it to get into the bios on it. The OS is windows 7. The hard drive is a seagate one ....
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Jul 4, 2014
My compaq presario CQ71 notebook fires up, tells me it's loading window files then just hangs on a blue screen forever. I've tried every possible route via all F-key functions without any success, including factory re-set but still nothing.
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Aug 9, 2014
Hp pavilion dv7-6c64nr entertainment PCCore i7Windows7After i switch on its has black screen, caps lock blinking 3 times, function key f12 wifi signal on. But the machine always running (I can hear the sound).
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Jul 8, 2014
I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I'll usually close the lid to put it into sleep mode when I have to do something else. But when I open it back up, it has the "Start windows normally or safe mode" sreen. I've noticed that this only happens after a certain amount of time of being in sleep mode. If I wake it up prior to that, it works just fine. I hope that this can be resolved since this is a brand new laptop.
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Aug 4, 2014
Just bought a new HP ENVY m6 Notebook PC. CyberLink YouCam 5 cam pre-installed. I can open the software and it appears to run fine but when I try to access the settings the computer freezes and locks up. I end up having to hold down the power button to force a shutdown.
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Nov 18, 2014
So recently I was on my laptop, and I walked away to go handle something it died of no more battery charge pretty normal I left and tried to use my laptop when I came home some hours later, and now it will not proceed to my password screen.It turns on and the circle loader just spins I'm putting this up from my phone seeing as I can't use my laptop. I ran some test that told me it failed because my dst drive , or something hard drive 1, system E I'm not really sure.
Sometimes when I turn it on it will say "starting automatic repair" or something I'll leave it on then the screen just goes black, it'll still be running. I really don't know what's wrong with it...it's very sudden my laptop never occurred problems before. It won't even load when I press f12.I have a HP ENVY m6 sleekbook. It's not touch screen. It has beats audio but, it doesn't have a press able beats audio button. No CD/disk drive I can't load disk in my laptop. The batteries built in Model # m6-k010dxHard drive short dst fails extensive test....
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Mar 5, 2013
I have a envy dv6 serial 2ce2502rs6 product b6b49av. It starts up with hp logo and goes to black screen. I tried repair before and it didn't work. I tried the hard restart and it came on and I selected repair and it didn't work again so I selected turn off and now it goes to black screen.
Once unit is powered on keep tapping the F2 key run the diagnostics test . It saysProcessor check passed. Memory quick check passed. Hard drive smart check passed. Hard drive short DST check FAILED.Failure ID OU7ATA-6B877E-QFPK1A-60U503Product iD b6b49avHard drive 1
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