Dell Latitude D410 :: Won't Boot - Screen With Blue Background And Frozen Mouse
Mar 25, 2013
I've got a dell Latitude D410; after it shows the Dell screen and the Windows XP screen (with the loading bar down the bottom), it goes to a screen with a blue background and a frozen mouse; after a while the mouse starts working but nothing else happens. I've tried booting from Last known good configuration but didn't work.
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Dec 13, 2014
Pavillion DV6-2155dx from 2010 working fine earlier today, then went to turn it back on and it generated a blank blue screen and will not go any further . . . no error message at all. Ran a "Start Up Test" which said that Memory Test passed, Smart Check passed, but Short DST failed.
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Jan 7, 2010
I have a HP Pavilion dv9500 notebook and yesterday after more than two years of pretty much running smoothly it wouldn't boot. First it actually booted into windows but the whole desktop screen was frozen with mouse cursor. So I turned it off, turned it back on and it booted into blue screen and restarted itself. After couple of tries I booted into safe mode which was running fine.
I wasn't sure what the problem was but I was thinking it must be software related, so I loaded an image of my system which I've used before and knew was ok. But even after putting a brand new OS it was doing the same thing.
One time I was actually able to boot into normal mode so I thought maybe the issue got resolved magically. But, I have my external monitor plugged in and even when in normal mode the signal wouldn't go through, so I had to use my laptop monitor. I kept trying to switch the signal and even though it was showing the icon like it's transferring nothing happened. So I checked my video card properties and the card all of the sudden had no drivers and was basically unrecognized by the OS.
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May 9, 2010
Few weeks ago I brought the WD blue 640GB, and lately swapped it out and put the old Hard drive back in because the WD was making too much noises. AFter I putting the old one back in here, the OS X starts running at the temperature of 56-58 degree C. The CPU is also running something such that it's used percentage is jumping around 10% and 20 % constantly. I start using it right now, and the upper left corner is getting warmer without running any significant job.
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Mar 11, 2009
In windows (Office 2007):
Open .docx file
Save as .pdf
PDF is perfect. The blue page background is clearly displayed too.
In OSX (Office for mac 2008):
Open .docx file
Save as .pdf
PDF is perfect, except the blue background is now white
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Feb 13, 2009
I just got my new hp pavillion dv7-1000, it loaded up and i did all the registration stuff before you actually get to using the laptop but as the vista desktop loads up i closed to lid and it put the laptop on standby.
Now when i try to turn the laptop on i get to the log on screen, put in my password, it loads up and then i get a blue screen with my mouse cursor but no desktop icons or anything. I can still do control-alt-delete but i just cant see any of the other stuff.
I then booted in safe mode and i could then see everything but it looked like windows 98 not vista,
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Dec 25, 2014
i have a dell latitude e6410 and the when it boots up its fine but when i move the mouse pad it crashes and the screen goes black.
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Aug 18, 2009
Mouse is jumping all over the screen - I believe because it is easy to accidentally brush the touchpad while typing.
The Control Panel - Mouse on this Latitude no longer has an option to independently enable/disable the touchpad and the pointing stick - but surely there is a way to do this on this e4300.
Am running XP - 32bit.
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Apr 19, 2013
I have Latitude E5520 i5 with 8GB RAM+ HD 500MB, BIOS Version A12
I tried to install WINDOWS 7 32/64 Bit but i get blue screen in the end of installation.
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Dec 31, 2014
I recently got a Latitude D510 from a friend, he says it wont turn off unless you hold down the power button, I tried turning it off by the start menu selection (windows 7 home premium sp1)
And it starts turning off. Then a Blue screen pops up for at least 30 seconds and then it restarts.
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Dec 6, 2014
My son's laptop has decided to be a jerk and not boot any longer.
It turns on then goes to a gray blue screen. I can get into set up the usual way and have tried other buttons but usually get a warning in regards to the hard drive when we try boot mode.
The laptops key board basically doesn't work either so I use an external one
I am thinking Hard Drive is fried....
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Oct 3, 2012
I recently suffered a complete failure of my xps m1530 which was purchased new from Dell in 2008. The blue lights would blink then go out and no apparent boot sequence or illumination on the screen.
The suggestions led to a diagnostic determination that the problem was likely a faulty Nvidia chip which, of course, is integrated into the motherboard. The solution was either to replace the MB ($165) or to watch a Youtube video regarding a method whereby a small torch or even a hair dryer might be used to reestablish the pin connections. I watched the video, used the torch as suggested, and my computer now works as it should.
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Feb 13, 2013
I just bought my Inspiron 14z Ultrabook three days ago. The first time works fine, but now it's frozen on the Dell logo screen.
I have been able to run a diagnostic test if I hit the f12, and it's all ok.
When I hit f8 and the bar is fully loaded nothing happens.
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Mar 22, 2013
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
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Feb 12, 2013
I purchased an Inspiron 14z a few months ago and it has been working fine until recently - upon starting up, it freezes at the dell logo screen. I have searched for posts regarding this problem and have found no solutions that work for me; I've tried pressing F2 and F12 but no keystrokes will register.
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Aug 6, 2014
The product name is HP 2000 notebook PC and the operating system is Windows 8. I had automatic updates installed and after the laptop restarted the login screen was frozen. I could type my pin code in but nothing happened after that. I tried ctrl+alt+del and other buttons but nothing happened. I kept restarting my computer but it still did the same thing.
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Nov 29, 2014
I have a Dell 4310 that I bought used without a hard drive. When I unboxed and initially tested it with another drive it booted into Windows 7, but, did not load because it wasn't the right drive.
The computer sat next to my chair for a few days until I got the new SSD drive that I wanted to install. When I put the drive in and plugged the system in (no battery yet) the battery light on the upper left flashed briefly and the power button came on and stayed that way for about twenty seconds. The screen remained black and the battery light and power button turned off.
This morning my son mentioned that he "might' have spilled a little bit of something on it. I quickly took it apart and carefully dried the pieces and parts on the heating vent and put it back together and the same thing happened.
I have tried the following:
1) Re seat RAM
2) verified video is connected
3) unplugged, held the power button for fifteen seconds and plugged the power cord back in.
What could I be looking at here, a new Motherboard?
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Jan 16, 2015
I am having some real issues with a Latitude E5420. It will sometimes boot no problem, maybe 40% of the time.
Most of the time it goes to the dell splash screen and the bar goes to the top then i get a blank screen. No blinking cursor or anything. No HD activity, no CD drive activity.
I can press F2 and get in to the bios, i can press F12 and get to the boot menu but even after selecting a boot option from the boot menu i will still get a blank screen most of the time.
Once the Laptop boots up it runs fine and doesn't report any errors. A memory test has shown no errors. I have replaces the CMOS battery, which was a bit of a nightmare, i have replaced/swapped the memory modules.
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Feb 25, 2013
When I boot my laptop the screen stays blank. You here the start up but screen still black as if not started. The blue symbol on F4 key lights up a 9 in a lock!! How I can get the screen to work?
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Sep 13, 2014
I am having white spots on screen. It shows up as a light white spot when the screen has a light background. On a darker screen it totally disappears. The spot is a few mm in size.
My system is lenovo Z50-70. Should i have to replace the screen??
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Aug 7, 2013
I'm trying to install Ubuntu on an e6530. I changed a BIOS boot setting from Legacy to UEFI. Now the laptop doesn't even show me a BIOS screen at startup. The screen is backlit, so power is on, but shows nothing. The drive light flickers a few times, but no matter how long I wait, nothing appears.
I can't even switch it back to Legacy because I can't get into the BIOS. Hitting F12 after power on does nothing. Is there some way to get it back to Legacy mode? Or simply reset the BIOS to default settings?
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May 15, 2014
When I watch a video clip, I experienced my X1 screen automatically got dimm when background gets dark. So it became even more darker and I cannot see anything. But it gets back to bright when background gets light.
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Nov 28, 2012
Dell Latitude E6400 ATG mouse pad works intermittently. It will work then stop and I have to use the keyboard nub. Then it will work. Then it will not work and it will drift to one corner. If I press on either side of the mousepad wrist rest area it will drift faster.
This is why I think it is a hardware issue.
I have updated with the most recent driver several times and it does not correct the problem. Driver is dated 1/13/2011
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Apr 10, 2013
When I'm using the laptop to write documents... or emails my hands brush over the touch pad and the slip act of swiping the neatly organized lines of text becomes jumbled gibberish
How do I disable the touch pad when using an external mouse?
laptop is latitude d520 running XP
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Mar 13, 2009
I've had this problem for quite a while. I'm unable to register Microsoft mice with the bluetooth on my Latitude D630.
I originally thought it was the mouse I purchased ... but the mouse worked fine when I used the bluetooth adapter that it shipped with.
I recently purchased a MS Presenter Mouse 8000 and tried to register it with the bluetooth stack. Every time I try I get a "Registration Failed" message.
The software can see the mouse ... and I hear the standard "Registering hardware" chimes, but then I get the "Registration failed" message.
I'm running "Bluetooth Stack for Windows by Toshiba" version 4.31.02.6(D).
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Jan 6, 2015
Okay, I can't get the "feature" of the touchpad to work where it "disables when a USB mouse is present"
Reason: There is a perpetual bluetooth mouse appearing in the device manager.
I actually have 3 mouse devices listed: Touchpad, HID-Compliant (bluetooth), and HID-Compliant (Wifi). Numbers 1 and 3 are correct. Number 2 is not really there,
When I pull the WiFi dongle, the #3 mouse correctly goes away, leaving me with two.
Clearly, the touchpad is detecting a "HID-Compliant" mouse "on bluetooth". BUT THERE IS NO MOUSE PAIRED. I tried to uninstall the bluetooth software from Add/Remove (or whatever Win7 calls it this year), but the device is still there. So I did an "uninstall" of the device in the device manager, and it comes back. (yes rebooting between all attempts)
So, something, somewhere, is claiming to be a mouse on the bluetooth stack. How do I make it go away, since it's not really there? Because it is causing the touchpad software to disable, thinking there is another device.
Additionally, when I forgot my mouse, I tried to activate the touchpad... Do you realize that it is completely *impossible* to manipulate the user interface to the Tochpad applet in the control panel without a mouse in the first place??? You cannot make the "save" button activate. This is the ultimate in poor usage design.
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Jan 17, 2010
I have a small question. What kind of case (plastic or magnium) have a Dell Latitude E6500 with BLUE and RED colors of case?
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May 24, 2011
I have 7 Latitude E6320, all with identic Confgiuration and same Problem. Sometimes the Laptop freezes. When this happens I can still click one to three times somewhere, move the windows and mouse, then no Application reacts anymore. I can still move the mouse. It's not possible to start Taskmanager or kill Processe via Process-Viewer. If Process Viewer runs before the Laptop hangs it shows high load at "Hardware-Interrupts" ~30%. If this happens the HD-LED is on without any blinking. The only way to get out of this is to turn the Laptop off.
There are no Errors or Warnings in System-Log (only at restart).
All Updates from DELL (Drivers, Bios) and Microsoft are installed (including SP1 for WIN7). Diagnostic boot runs without Error. the sfc command runs also without any Problems.
What can I do ?.. I want to avoid to reinstall Windows 7 & Software (32Bit) on 7 Laptops...
Is there any known Problem with this Laptop ?( In the last days a few new BIOS has been released .)
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Mar 8, 2013
I have a Dell Latitude E6510. I recently bought an off-brand replacement battery to replace my two year old battery that came with the laptop. The new one is a 12 cell battery whereas the old one is a 6 cell battery. I put the battery in just fine and it booted up perfectly. Its weird because on the bottom right of the monitor, it says there is no battery detected and yet I am able to run my laptop without having the power cord plugged in. I have uninstalled the battery drivers and that did not fix it. I am currently letting my battery die in hopes that will fix it.
This is the link to the battery I bought.
[URL]
Also, upon plugging the new battery in, no matter what I do, whether it be charge it with the power cord or let it run off the battery, the battery icon on the hardware of my computer blinks yellow/orange 4 times and then blue once and keeps repeating that.
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