HP/Compaq :: Dv7-1000- Blue Screen With My Mouse Cursor But No Desktop Icons
Feb 13, 2009
I just got my new hp pavillion dv7-1000, it loaded up and i did all the registration stuff before you actually get to using the laptop but as the vista desktop loads up i closed to lid and it put the laptop on standby.
Now when i try to turn the laptop on i get to the log on screen, put in my password, it loads up and then i get a blue screen with my mouse cursor but no desktop icons or anything. I can still do control-alt-delete but i just cant see any of the other stuff.
I then booted in safe mode and i could then see everything but it looked like windows 98 not vista,
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Jan 7, 2010
I have a HP Pavilion dv9500 notebook and yesterday after more than two years of pretty much running smoothly it wouldn't boot. First it actually booted into windows but the whole desktop screen was frozen with mouse cursor. So I turned it off, turned it back on and it booted into blue screen and restarted itself. After couple of tries I booted into safe mode which was running fine.
I wasn't sure what the problem was but I was thinking it must be software related, so I loaded an image of my system which I've used before and knew was ok. But even after putting a brand new OS it was doing the same thing.
One time I was actually able to boot into normal mode so I thought maybe the issue got resolved magically. But, I have my external monitor plugged in and even when in normal mode the signal wouldn't go through, so I had to use my laptop monitor. I kept trying to switch the signal and even though it was showing the icon like it's transferring nothing happened. So I checked my video card properties and the card all of the sudden had no drivers and was basically unrecognized by the OS.
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Oct 22, 2014
I have the Pavilion g7-2235dx with Windows 8.1 operating system. Nearly every automatic update messes up my ability to get on the internet. The only way I can connect is to uninstall all of the updates. The icons on my desktop also stopped working. When I click on them, it goes right back to desktop. Can't pin them to the taskbar either. The ones on the taskbar won't open by clicking on them either. Have to right click and tell it to open. Also problem getting my Norton anti-virus to open. Says it working but can't open it.
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Oct 30, 2014
Product: HP ENVY TouchSmart 15t-j000 Select Edition CTO Notebook PC, Model C9G48AAR, Product Number: C8P45AV
Problem: After logging in, the screen flashes the Start Screen on and off in random fashion, and is unresponsive to any input.
Effort: We followed the instructions on the HP web site for this symptom (Desktop Screen Flashes Between a Blue Screen with a Blank Taskbar and a Desktop Screen on Startup (Windows 8)), but it failed at step 8 - the Start Screen flashes in Safe Mode with no way to find or enter the "Control Panel" step.
We have also rolled back the system to the last restore point, reseated the memory, and reset the BIOS - all HP recommended processes for video problems.
Current Status: We always look to resolve any problems via the HP web site first; this one had us stumped.
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Apr 17, 2008
and there is another issue regarding memory running low, i'm running on 2GB ram and after awhile of using the laptop around 1-2 hours it will prompt memory low issues.. but the weird thing is i run only the standard program like MSN and OPERA .. any solutions? sorry for the lack of information but this only what i get off.. if you need extra info i'll be glad to post it up.
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Dec 20, 2014
I power on the laptop and it immediately goes to a windows is loading files screen. After it is completed it freezes for a moment before loading the blue screen where the desktop icons would normally load. Except they don't. It freezes on the blue background screen. The warranty is up and I have valuable pictures etc.. On this computer from trips and whatnot.
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Jun 15, 2009
I have BootCamp configured and my HD is partitioned into two. In Leopard, I display the Hard disk icons on the desktop, but now I have the Windows hard disk too, which is annoying. I never use it and it's annoying. If I go to the finder settings and turn off the "display hard disk" setting, all my HD icons disappear, even the Macintosh HD one. How can I remove only one HD icon (the Windows HD)?
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Mar 3, 2013
I have dell inspiron N5050 laptop and it is under warranty. Recently i formatted it to upgrade my system from 32 bit os to 64 bit os. After formatting, I am not able to access my desktop and a blue screen is displayed that says:
"A problem has been detected and windows has been shutdown to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again, follow these steps:
The BIOS Â in this system is not fully ACPI complaint, Please contact your system vender for an update BIOS.
Technical Information: ***Stop:- 0X000000 A5 (0X000000X11,0X00000003,0X00000000,0X00000000)"
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Feb 6, 2012
I have an X220 convertable laptop but the mouse cursor is driving me mad. Â It randomly jumps around the screen; clicks things and generally makes working really hard. Â
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At first i thought i might have a virus although i have Norton installed. Â I have done virus scans with Norton and McAfee in both regular and safe modes. No problems found.I have diabled and installed drivers; changed mouse settings; reistalled USB drivers; tried a corded mouse and nomouse other than the touchpad. Â Nothing works.Lenovo support say they think it is a hardware problem; they sent me a new keyboard. Â i put the new keyboard in (really easy to do). Â No difference.Lenovo want me to return my machine for evaluation but i use it every day..I make mony on my computer and cannot affort to lose it for the minimum 4 days max 10 days they want it for service. Â If i cannot work for 4 days I might as well go and buy another computer and throw this one in the bin!
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Mar 22, 2014
I just bought my laptop today, it has a i7-4500 processor with windows 8.1... While i was installing norton the screen turned blue but it was ok after a few minutes. But the screen turned blue again, and my task manager stopped responsing. It returned to normal after i re-signed in. Now it just turns blue for a few seconds occasionally and goes back to my desktop screen with all my shortcuts moved to the centre and my background removed.Â
I am not sure if this is normal, haven't used windows 8 before.
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Sep 17, 2014
I've been having problems with this device since the day I bought it. The second day I owned it a bad pixel jumped onto the screen. After pushing it for some time physically on the surface of the screen it dissapears for another day or two.
But my biggest problem is taht sometimes touchpad simply stops responding to any gestures or mouse cursor keeps shaking on my screen. The only ting I can do is turn off the whole touchpad and wait for it to repair itself.
Also it happens that for no apparent reason my notebook behaves like as if I had been pressing CRTL button all the time, while I dont do it at all. Pressing S key alone makes it run into save options. Left clicking on the page makes it open in a new bookmark.
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Jul 13, 2014
I have a envy 17 laptop with Windows 8.1 and I was trying to change the display settings after applying one the mouse and all the icons on the desktop disappeared I tried accessing task manager but the screen just switched to a light blue color with no error message. Ive tried restarting it but that hasn't done anything, what to do?
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Mar 25, 2013
I've got a dell Latitude D410; after it shows the Dell screen and the Windows XP screen (with the loading bar down the bottom), it goes to a screen with a blue background and a frozen mouse; after a while the mouse starts working but nothing else happens. I've tried booting from Last known good configuration but didn't work.Â
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Jan 26, 2010
my daughters DV4t began having video issues. The unit had been flawless for a year but after the unit had run for 5 to 10 minutes, every 4 or 5 seconds or so it would begin flashing a pencil thin green line horizontally across the entire bottom of the screen. The longer the unit ran the larger the line would become until it consumed the entire task bar. It demonstrated this behavior in normal mode, safe mode, and in BIOS mode. I tried everything I knew (drivers, BIOS, etc…) to solve the problem without resolution.
Luckily we have an extended 3 year warranty with ADP. The unit is/was just over its initial 1 year warranty period (Christmas). The unit was returned for repair and HP replaced the lid, LCD, and associated parts. I’m happy to say that in 8 days the unit came back with no issues and in flawless condition, but I must also say that it’s a bit disappointing that such a failure should occur so early in it’s well cared for life.
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Jan 21, 2009
I have bought a DV5T Notebook 1 month back from US and now i am India, there is physical damage on the LCD screen and i am sure teh LCD screen got broken. When i tried to call HP India Customer Care people, they have said this model is not available in INDIA and they cant do service. And when i chatted with HP US customer care people they said it charges $700 for repair which i dont think to pay as i can buy new Notebook.
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Apr 5, 2009
I have had my refurbed e6400 for two now and keep experiencing a frozen mouse. I have seen this happen in XPSP3 as shipped and Vista Ultimate 64Bit.
When it freezes, the pointing stick nor trackpad response, but the keyboard continues to work. Only rebooting seems to fix this problem.
Anybody seen this before??
I have the latest drivers from Dell...should i be using Alps drivers from the mfg?
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Apr 19, 2009
I run autoCAD2008 on macbookpro by parellel desktop. (I use apple wireless mouse)
I've found some problem, pointer speed on autocad screen is very slow. That's not work. But pointer speed on other app. in windows is OK. It's only lack on autoCAD screen.
I've tried it on VMware. It's a same problem.
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Feb 18, 2009
I have a dell Inspiron Dell1525 with the bluetooth mouse they sent me. I left the mouse on and had to change the batteries. The mouse worked fine. I took a food break and left the mouse on.
When I tried to use it, the cursor didn't appear on the screen. Any ideas? The only thing I can think of is the bluetooth connection needs to be redone. Any ideas how to do it?
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May 11, 2014
I have a g62 laptop with an external mouse and the cursor jumps all around when I am typing . Â I installed touchfreeze and unchecked "Hide Pointer While Typing" and neither worked. Â I also reviewed a suggestion to turn off "Touchpad" or something like that, and I can't even find this in my system.
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Apr 22, 2013
The touchpad on my aspire 5517 has stopped working and I can use the cursor only with a mouse.I have windows 7.I tried system restore and used devise manager.
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May 3, 2010
I have just bought my G62 laptop and have pretty much no complaint except the backspace's bounce seems to be a bit off and a little loud. However, I seem to notice this weird dimming issue when I set my laptop to either Power Saver or HP Recommended mode. When I go from the internet browser to the desktop and wait like 3 seconds, the screen seem to dim just a tiny bit. Sometimes it dims twice. Most noticeable when using the lowest brightness level. It's really bothering me, does anybody know what it is? It's not the auto-dim feature, because it dims in like 3 second. It just flickers a little bit.
Also, when I move a browser or window up and down, I can see this fuzziness on the outline of the window, including the outline of the search bar. I updated the display adapters, I have Intel HD Graphics display adapters.
My specs are:
i5-430m
4GB
Windows 7 64-bit Home Premium
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Dec 16, 2013
I bought a "Thinkpad Yoga 20CD-0038GE" in December and everything worked perfectly until last week. Suddenly after boot up the mouse cursor disappeared when Windows showed up (no external mouse, I'm using trackpad/trackpoint). The mouse was completely gone, clicking also didn't work (the mouse cursor was not invisible or similar). Touching the display still works.
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I then installed all available Windows and Lenovo updates (Solution Center), but the bug was still there. Strangely enough what seems to bring the mouse back sometimes (!) is to switch to flight mode and then restart the system. But when turning flight mode off and restarting the system, the mouse ist gone again...
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I searched the forums but could only find tips with un- and reinstalling all kind of drivers, unfortunately no method worked for me. Today I made tabula rasa and restored Windows completely from scratch with the built-in recovery function. Gladly the mouse was back again and everything was fine at first sight. But as soon as I installed the obvious Windows Updates (dozens to be critical listed as it's normal for a recovered Windows installation) the bug was there again and my mouse was gone...
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Apr 15, 2013
I wish to disable the touch pad on my Inspiron 1545 with Windows 8.. I have a Logitech wireless mouse. Currently both the mouse and the touch pad operate the curser. I want to only use the mouse. In Windows 7 the default was mouse only as soon as the wireless interface was installed. This is not the case with Windows 8.
I've been told to go to the Device driver and select the touch pad under Mouse and other pointers. The touch pad is not listed. I've tried disabling the PC Mouse compatible but the disable button is inactive.
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Jun 3, 2013
As a confirmed trackpoint user, having the mouse built into the trackpad of the T431s is causing me all sort of grief, including sore wrists - but there are two problems I can't seem to diagnose.
1) Â When clicking the pad for left mouse click, it often does not work until I click it a few times. Â I notice this more when I disable the trackpad for cursor movement (which I had to do because the cursor moves when I try to click) - but its there even when that is enabled. Â It comes and goes. Â I guess there could be some foot trapped in there, but I've only had it a week and been pretty careful. Â I'd rather not learn to remove the keyboard on day 6. Â
2) The right click gets into a condition where, when browsing,a click brings up a new tab of the link I clicked on, rather than showing me the options (open in new tab, incognito window, save link, etc). Â If I connect a real mouse, it is normal.
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Aug 28, 2014
Touchsmart 11 notebook, 11-e010nr, windows 8, no error messages. I can cntl/alt/del and get the lock...task manager screen. this screen works but nothing else
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Jan 28, 2010
This is the message I get when I've been starting up lately. This will happen and I will wipe my hardrive the computer will work fine for 5-6 weeks and then same thing. When this happens it does not boot all the way too windows. I get to the windows screen and then it goes to the blue screen.
Something similiar happened about 2 years ago(blue screen I don't remember what the message was) but I had the motherboard, hardrive and ram replaced.
About 3 or 4 months ago I dropped the computer. I replaced the hardrive and everything seemed fine for a few months and then this started happening. I've also replaced the hard drive twice.
The exact message is below.
IRQL is not less than or equal too
(0x00000004,0x00000004,0x00000002,0x00000000, 0x8083E33)
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Feb 1, 2009
my computer is showing me the blue screen of death, and it just happen now, so I took note of what it said. This time it said DRIVER IRQL EQUAL OR NOT LESS THAN or something, and at the bottom said something about NId.sys or something. One of the errors also said "BUGCODE USB ERROR" or something like that.....
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May 14, 2009
My new HP DV3 1075 is only 2 weeks old:
Windows Vista Home Premium w/SP1(64bit)
13.3" WXGA LED Brightview Widescreen Display(1280x800)
AMD Turion X2 Ultra Dual-Core ZM-84(2.3Ghz)
4GB DDR2(2 dimm)
500GB 5400RPM Sata hard Drive
ATI Radeon 3200 Graphics w/64MB Display Cache Memory
It's been working fine and updating automatically periodically - until last night's Java 6 #13 followed by the windows update (on 5/13). Got the blue screen and oxo code (a general stop error ending in A which gave no clues) and subsequent hp repair files option. This worked the first time, then java updated again and I restarted it. But after the windows update it happened another half dozen times and the hp notebook could never repair itself.
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Feb 3, 2015
I had to format my laptop Vostro 3450 but I cannot get which drivers I have to install to visualize screen icons when a function key is pressed.The keys are working, so if I press Fn+F2 i can switch on-off my wireless connection but before formatting a spash icon was appearing on the screen and now is not.
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Mar 9, 2010
My troubles are as follows:
I started working on a presario v6130us laptop with a blue screen. The owner thought it was due to a virus when she opened a email. I went and wiped the HD and reinstalled windows XP pro. Had the darn thing working nicely.
Then I thought he computer was running a lil slow, so I decide to update the bios. From (I believe) v.07 to ver.29 from the hp website. At the restart, it never restarted, so I restarted it by pressing power button. Went into the same ol blue screen loop. The stop message is 0x0000007b. I looked that variable up on the microsoft webpage. It says it is a Win 2000 unmountable boot device. Prior to this message it was Stop 0x000000ED.
Does anyone know how to roll the bios back, or what could be causing this problem? I have done a quick HD test. so far it has passed and is now doing the "executing" test @ 20% complete. B4 the bios update, the test would say FAIL 1- 07.
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