HP Envy TS 15t-j000 Display :: Flashes Between A Blue And Desktop Screen

Oct 30, 2014

Product: HP ENVY TouchSmart 15t-j000 Select Edition CTO Notebook PC, Model C9G48AAR, Product Number: C8P45AV

Problem: After logging in, the screen flashes the Start Screen on and off in random fashion, and is unresponsive to any input.

Effort: We followed the instructions on the HP web site for this symptom (Desktop Screen Flashes Between a Blue Screen with a Blank Taskbar and a Desktop Screen on Startup (Windows 8)), but it failed at step 8 - the Start Screen flashes in Safe Mode with no way to find or enter the "Control Panel" step.

We have also rolled back the system to the last restore point, reseated the memory, and reset the BIOS - all HP recommended processes for video problems.

Current Status: We always look to resolve any problems via the HP web site first; this one had us stumped.

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Attaching screen shot.

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I'm an IT professional working on a client's HP Envy 15t-3200 notebook PC (Win 7 x64, Intel i7, AMD 7700 series)
 
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He restored his PC to factory install, and it was working fine until he installed windows updates and the graphics drivers again, receiving the same blue screen graphics error.
 
I picked up his laptop. I installed a slipstream of windows 7 that I created. Everything worked fine - as soon as I installed his graphics drivers.
 
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I uninstalled the AMD graphics, and installed the Intel graphics. As soon as they were installed, upon restarting I received the same original blue screen error and had to result in booting to safe mode and performing system restore.
 
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I found this - [URL] ..... on the troubleshooting page for this notebook, and tried using this solution which also did not resolve the issue.
 
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