HP OS/Software :: Envy 15t-j000 / Updates Will Not Install
Nov 17, 2014
I attempt to download the HP Updates via HP Support Assistant, but they fail to install. They download okay, but they don't install. In fact, on a couple they open an install window and go to 100% but then pause and give me an x instead of the green checkmark. (And what is really strange is that the audio driver gave me the checkmark but after restarting says it still needs to be updated).
I have tried the updates several times, and I have restarted as well. Nothing seems to work.
Here are the updates that won't install:
IDT High-Definition (HD) Audio Driver
Intel High-Definition (HD) Graphics Driver
Intel Chipset Installation Utility and Driver
Synaptics TouchPad Driver
HP SimplePass Identity Protection Software
Realtek RTL8188EE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
HP ENVY 15t-j000 Quad Edition CTO Notebook PCModel: C8P47AV
How to quickly disable touchpad on HP ENVY 15t-j000?
I just got one of the newest Haswell notebook. With older HP laptop touch pads there is a spot at the upper left corner to disable the touchpad. With the latest Synaptic touchpad on the new ENVY 15t there is no keyboard or touchpad button to disable the touchpad when you are using a mouse.
Laptop model: HP ENVY 15t-j000 Quad Edition Notebook PC touchscreen OS: windows 8.1
My laptop is about 7 month old. Recently, sometime the screen blink (turn to black about 0.5s and light again), but not many time and not usually. what happen with my laptop?
Product: HP ENVY TouchSmart 15t-j000 Select Edition CTO Notebook PC, Model C9G48AAR, Product Number: C8P45AV
Problem: After logging in, the screen flashes the Start Screen on and off in random fashion, and is unresponsive to any input.
Effort: We followed the instructions on the HP web site for this symptom (Desktop Screen Flashes Between a Blue Screen with a Blank Taskbar and a Desktop Screen on Startup (Windows 8)), but it failed at step 8 - the Start Screen flashes in Safe Mode with no way to find or enter the "Control Panel" step.
We have also rolled back the system to the last restore point, reseated the memory, and reset the BIOS - all HP recommended processes for video problems.
Current Status: We always look to resolve any problems via the HP web site first; this one had us stumped.
I have a HP Envy TouchSmart 15t-j000 and I want to enter bios. When I restart the computer just the HP logo appears. I've tried to press ESC, F1 - F12, insert, delete, home, end... Nothing works. Do you know how I can do this?
2 weeks ago I began having video issues on my system. At that time, I was able to get to the login screen and right after I logged in, the screen started blinking at a constant rate (about evey second). To fix this, I booted to the Startup Menu (hit ESC after power on) and got the text based menu. From there I could get to the nice little graphical Windows Startup Options Menus. I used that to do system restore back to July and this seemed to work for a couple weeks.Now when I start the laptop, it quickly goes to a screen full of little dots all over and I can't see anything. I was able to get the text based statup menu that listed (system info, sys diags, ..., Starup menu). But when I tried to get the graphics based menus, it immediately when to the screen with dots so I could not do any of the recovery or start up options (like safe mode).
So I recently purchased this powerhouse of a machine and absolutely love it. I have one problem though and it is a really bothersome one to me because i really enjoy listening to m music and use my laptop as an audio source for my higher end audio components.
I have an envy 15t-j000 touchsmart that i purchased in late july and received in mid august with the beats audio option.
Ever since I first powered on the computer the audio would skip or fluctuate. I would notice the fluctuation when plugged into my stereo via the 3.5mm headphone jack. It would sound like the volume would lsightly fluctuate or maybe miss some of the lower end frequencies.
The more noticeable problem is the skipping. It will make a skipping noise that sounds as if the computer is bogged down with material, even when all that is being performed is playback. It sounds like frequency in the lines. This will occur at random times under various circumstances. It occurs when playing a music file as well as streaming music through spotify or pandora or playing a video on youtube. The skipping occurs in all those circumstances in both output to another source (headphones or speakers) as well as playing through the built in speakers.
Is it possible I am missing a driver? Is the sound card messed up? Is it just a problem with the computer? is there a fix that doesn't require me sending it back to hp?
I love everything about my yoga2 pro, except, when I got it I installed a win 8.1 upgrade because windows told me to. everything seemed to be fine.
After that, the system asked me to install another upgrade. when trying to install that one it said it could not install and was undoing the changes. I read some forums awhile back and it talked about a particular update that needed to be uninstalled before you could proceed. I tried to do that, but it wouldn't let me uninstall the initial 8.1 that i installed.
I let it go because it was asking me like every month or so to automatically shut me down and install updates. But now it forces me to install updates every two days and then can't update so, it undoes it changes and it takes like 30-45 minutes or so. Plus, i do need to get it to be able to accept the updates at some point.
I'm thinking I have to wipe everything and start from scratch??
I have a HP Envy 15-j040eo that worked fine until about two weeks ago but then it did no longer recognize my wireless-n. At that time I had Win 8.1 64 bit with automatic updates. Other computers and iPhones still recognized my wifi.
After spending hours and days with the HP Support we finally did a complete reset of the computer. Now I have Windows 8 with the updates disabled and wireless-n works fine until I allow windows to update. If windows is allowed to update the computer do not recognize the network anymore. With other than -n networks or with cable it works fine. The only way that me and the HP Support has found get the wifi working is to completely reset the computer. If I only make a refresh the wifi still don't work.
The wireless adapter is a Ralink RT3290 802.11bgn and it works with driver 5.0.25.0 on windows 8. When I first had the issue I tried to update to driver V5.0.46.0 but it still did not find the wifi-n in windows 8.1.
BIOS is updated to latest version and even if I turn automatic updates off the network went dead when upgrading from Windows 8 to 8.1 but on Windows 8 it works as long as I choose not to update the driver for the wireless adaptor.
As I prefer to have windows 8.1 and updated with automatic updates; how can I configure it to still work with wireless-n?
I have a 15t j-000. I'm not sure if this notebook came with a dedicated video card. In ccleaner or in the device manager only the onboard Intel graphics appear. But on the notebook has NVIDIA GEFORCE the sticker. It may be a problem of recognition? I've tried installing the driver but says there is no compatible hardware.
I downloaded and burned an ISO Win7 install file (legal, I am using a purchased key to register it), and wanted to do a clean install of Windows 7 without all the HP Bloatware crap like the sticky at the top of this forum suggests.... and when the install is done its first restart, and is on the Completing installation... phase the second time, it gives me a:
"Windows setup could not configure windows to run on this computers hardware".
Are you serious?
Does anyone have a fix for this please. I now have an inoperable, and un-installable brand new laptop. Sweet.
I am installing it via the USB DVD Drive, through a DVD (Not even a USB flash drive problem!). I have tried it twice now and it failed both times. I even tried reseting the BIOS settings to default.
It's obviously a glitch in something, because I was running Win7 on the laptop this afternoon.
Envy 15 today from FedEx, same specs as mine, and I will take some time this weekend to run some benchmarks, before and after reformatting the drive, doing a fresh install of windows and tweaking some of the settings, including unRaiding the SSD, in order to gauge the level of improvement from these actions.
BIOS Version F.1A System BIOS Date 03/08/10 Video BIOS Date 02/24/10
I have all current drivers and software. It came with Windows 8 and I am trying to install 8.1. It does well until the restart. I do the restart and it gets part way through and the screen goes dark and hours later the screen is still dark. I press the power button and it says something like :Trying to recover install" and from there on nothing happens. I finally end up having to go back to windows 8.
I have an ENVY 17 (3277nr) with windows 8.1 in it but I'm unable to update it since several months ago so I decided to reinstall the OS so I went to the windows site that lets you download an ISO image of windows 8.1 to burn it into a disc (right now I dont have a 4gb usb at hand but is also possible).
I already burned the disc by right clicking the ISO and selecting 'burn disc image' and changed the boot options but every time I turn on my computer all I see is a single underscore and then the regular windows 8 boot screen.
I already visited wbesites in this regard and I've read things like the windows 8 UEFI thing (not on my laptop since I've upgraded from w7) and the security settings on the BIOS but none of them seem to fix the problem.
Additional details:
Oddly, when trying to open the burned dvd it only says 4.37gb out of 4.37gb, do you think my dvd drive might be damaged?
I accidentally uninstalled my adt audio driver, I downloaded a new one (URL...) but says there's an error. I own a HP ENVY TouchSmart Sleekbook 4-1115dx.
I have this HP envy 17 j000eb notebook with Windows 8 that I really would like to get rid of.
I managed to install Windows 7 on it, but it doesn't recognise some hardware.
Luckily audio and video works as well as the touchpad and DVD-rom, but I don't have any of network adapters installed, nor USB, and I still cannot find any drivers for them.
It shows a dozen of pieces of hardware needed to be installed.
I purchased the HP ENVY m6-n113dx laptop from Best Buy and a 240gb SATA III SSD. When I re-installed the OS from a previous license that I owned for Windows 8.1 Pro x64, I could no longer get the Bluetooth radio working. The Qualcomm Drivers work great, or at least Windows doesn't find anything wrong with them. I did not format the original hard drive that came with the laptop so I replaced it to see if the bluetooth radio was working on a previous Windows 8.1 installation to find that it works great.
The drivers that were installed on the working OS are the same drivers as the replacement OS. The radio works with the previous OS, but not with the new OS. The only difference that I can tell is in the BIOS settings where I disabled the "Security" option regarding the HP Secure Keys.
I'm an IT professional working on a client's HP Envy 15t-3200 notebook PC (Win 7 x64, Intel i7, AMD 7700 series)
He said (he thinks) after installing a recent windows update, it started blue screening on him with a graphics error. He restored his PC to factory install, and it was working fine until he installed windows updates and the graphics drivers again, receiving the same blue screen graphics error.
I picked up his laptop. I installed a slipstream of windows 7 that I created. Everything worked fine - as soon as I installed his graphics drivers.
First, I had installed the AMD drivers (from AMD, not HP). I thought everything was working fine, until I checked the device manager and saw that the AMD graphics were being disabled, and the laptop was reverting to the generic graphics driver. I also tried the older driver offered on HPs support page.
I uninstalled the AMD graphics, and installed the Intel graphics. As soon as they were installed, upon restarting I received the same original blue screen error and had to result in booting to safe mode and performing system restore.
When I install the AMD graphics without installing Intel graphics, it reverts itself to Generic graphics. The AMD graphics adapter shows a Code 43 in the device manager, stating that the device has stopped working because it has reported problems.
I played around with different versions of AMD graphics which did not resolve the issue, and I installed different versions of the Intel graphics, which still caused a blue screen.
The PC is working ONLY with the generic graphics drivers, which doesn't work for what my client wants to be able to do (gaming).
I found this - [URL] ..... on the troubleshooting page for this notebook, and tried using this solution which also did not resolve the issue.
I've checked temperatures of the laptop and nothing is anywhere near overheating.
