HP Envy 17 J000eb OS/Software :: Unable To Install Windows 7 On Notebook
Apr 6, 2014
I have this HP envy 17 j000eb notebook with Windows 8 that I really would like to get rid of.
I managed to install Windows 7 on it, but it doesn't recognise some hardware.
Luckily audio and video works as well as the touchpad and DVD-rom, but I don't have any of network adapters installed, nor USB, and I still cannot find any drivers for them.
It shows a dozen of pieces of hardware needed to be installed.
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May 14, 2014
I have an ENVY 17 (3277nr) with windows 8.1 in it but I'm unable to update it since several months ago so I decided to reinstall the OS so I went to the windows site that lets you download an ISO image of windows 8.1 to burn it into a disc (right now I dont have a 4gb usb at hand but is also possible).
I already burned the disc by right clicking the ISO and selecting 'burn disc image' and changed the boot options but every time I turn on my computer all I see is a single underscore and then the regular windows 8 boot screen.
I already visited wbesites in this regard and I've read things like the windows 8 UEFI thing (not on my laptop since I've upgraded from w7) and the security settings on the BIOS but none of them seem to fix the problem.
Additional details:
Oddly, when trying to open the burned dvd it only says 4.37gb out of 4.37gb, do you think my dvd drive might be damaged?
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Jun 20, 2014
After I got my laptop, HP Envy 15 j000eb, back from the computer store where they put a new keyboard in it (spilled soup), I found that I cannot longer use my headphones: when I put my headphones into the audio jack, the sound keeps coming from the laptop speakers, and nothing is heard coming from the headphones (tried with several headphones, they work fine on other computers).
I updated the audio driver with a download found on the hp site [URL] but the problem stayed the same.
My audio worked just fine until before I gave my laptop in for reparation.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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Apr 20, 2014
I have recently purchased HP 15-d009TU Notebook PC. It came with DOS installed. I have installed Windows 7 64 bit OS. I have downloaded the drivers listed in Drivers & Download section in HP.com but most of these drivers (Intel chipset driver, Graphics driver, Audio driver, etc.) do not work. While trying to install, most of them says that it does not meet minimum system requirements although all the system requirements mentioned in the requirements list are present.
Now, I am unable to use even the USB ports in my laptop.
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Jun 11, 2014
Basically, friend bought the laptop and got viruses on it. I went and reformatted the hard drive and installed Windows 8.1 and have no way to activate it now as there is no license key sticker anywhere to be found.
Is there any way to activate Windows point without buying another retail copy of Windows 8? Seems ridiculous that they would move to this method of having a SLIC BIOS with an inserted key that you can't activate off of.
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May 26, 2010
Have an HP Envy Touchsmart 15-j057cl. I am unable to update to Windows 8.1. I have done the following:
1. Installed all windows updates.
2. Gone to HP support page for machine and installed all driver updates.
3. Run Windows compatibility manager - no issues identified.
4. Removed preinstaled Norton. No virus software enabled.
5. Attempted update from Windows store.
6. Black screen.
Reverted to Windows 8. Windows reported various error messages across various attempts including:
0xc1900101 - 0x3000D
Then -
1. Disabled Ralink bluetooth and wifi drivers
2. Attempted windows 8.1 update from windows store
3. Black Screen
Reverted to windows 8
I've tried very hard to ensure I've gotten all of the latest drivers and BIOS, including chipset drivers. I have not installed any other software. I've also disabled any driver that I can afford not to have, yet the update continues to fail.
I need to get back to work.
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Aug 7, 2009
If kindly help a brother out. I just bought a Studio 1537 for my lady and i was unable to install windows 7 64 bit RC. It's saying
"the version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (bit) or x64 (bit) version of the program, and then contact the software publisher."
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Mar 23, 2009
i just bought an acer aspire 5102wlmi without a HD for a friend. so i went and bought a HD and proceeded to install windows XP home service pack 2.
the problem is it constantly stays in a loop, i load and boot from the disc, it copies all the files, reboots, loads the files, says starting windows, and then just starts all over by going back to the setup screen. i've formatted the drive and made multiple attempts. had anyone else had this problem? if so what is the solution?
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Jul 28, 2014
From last few weeks, I am facing a problem, I am unable to hear the sound, once I open the laptop, I can hear the sound for few minutes after that their is no sound, I am using (hp envy beta) window 8.
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Aug 13, 2014
HP 1000-1327TU Notebook running on windows 8 (64 bit) chinees. actually my brother purchased the HP 1000 laptop in china and gifted me , it is running in chiniess language operating system . iam unable to change the language to English so i decided to uninstall win 8 and install win 7 .but unfortunately it is not booting from cd , how to install win 7 in this laptop
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Jan 11, 2014
I am looking for Windows 7 Drivers for HP ENVY 15-j033tx Notebook PC
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Oct 9, 2014
I purchased HP 15 r014tx windows 8.1 pre installed I want to downgrade to windows 7 but I can't install in it. method to install it . If any one has the same laptop and install windows 7
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Oct 2, 2014
I am new commer here and this is my first post. I have recently purchased this nice laptop: Acer TravelMate P255, Intel Core i3-4010U (1.70GHz, 3MB), 15.6" FullHD (1920x1080) LED-backlit Anti-Glare, HD Cam, 4096MB 1600MHz DDR3L, 1TB HDD, DVD+/-RW, AMD Radeon R7 265 2GB, 802.11n, BT 4.0, Linux : NX.V9GEX.004
I would like to change it's preinstalled Linux with a Windows 7 version. But I don't know which exact versions of Windows 7 this particular model is compatible with, because I failed to install the AMD graphics adapter driver from the support DVD disk on a Windows 7 64bit. Do I miss something ? Need I, for example, make any changes in the BIOS ?
I have found same drivers to download, but none of them was successfull for my laptop.
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Sep 3, 2014
Bluetooth doesn't work on my notebook. I have an Envy 15-j030eb which includes Bluetooth. I'm running Windows 8.1 Pro. Notebook product number is E4N79EA
In the device manager, I don't see Bluetooth, but there is one unknown device for which there is no driver installed, I assume this is the Bluetooth.
The HP Support Assistant couldn't locate the driver, so I tried to install the MediaTec/Ralink driver (as my WiFi adapter is from MediaTec/Ralink, I assumed the Bluetooth is from the same manufacturer). This is the driver I tried to install: [URL] ....
I tried to install the driver, the installer runs but ends without any confirmation that it was completed.
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Jul 3, 2014
I have reinstalled my laptop with a fresh windows 8.1 install.
I have managed to install all the drivers and software except the quick launch buttons. I am unable to find the correct software.
I have the following Laptop: HP ENVY 17-j053ea Notebook PC
How I get the quick launch buttons working. I have run the HP support assistant software and it says nothing else needs updating ?
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Nov 5, 2013
While trying to install Intel Rapid Storage Technology(IRST) Driver on my Lenovo G560 Windows 7 64bit OS it is not able to install and gives me some error regarding hardware not match or etc. error then i came to know that to install AHCI driver i have to change in BIOS Sata controller mode from 'Compatible' to 'AHCI' i tried so and then restart the system but it gives BLUE SCREEN error while windows startup logo and restart again, any solution to use Rapid Storage Technology on G560 and actually this driver was installed when i purchased the new laptop but after certain format and fresh windows installation its no more able to install, how to install it back..........
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May 4, 2010
I downloaded and burned an ISO Win7 install file (legal, I am using a purchased key to register it), and wanted to do a clean install of Windows 7 without all the HP Bloatware crap like the sticky at the top of this forum suggests.... and when the install is done its first restart, and is on the Completing installation... phase the second time, it gives me a:
"Windows setup could not configure windows to run on this computers hardware".
Are you serious?
Does anyone have a fix for this please. I now have an inoperable, and un-installable brand new laptop. Sweet.
I am installing it via the USB DVD Drive, through a DVD (Not even a USB flash drive problem!). I have tried it twice now and it failed both times. I even tried reseting the BIOS settings to default.
It's obviously a glitch in something, because I was running Win7 on the laptop this afternoon.
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Apr 24, 2014
How to install Windows 7 on HP ENVY 14-k010us? I can't install, because RAID Controller did not see any drives...
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Jun 29, 2014
Im a ENVY 17-j092nr Notebook PC (windows 8.1) pc user with all drivers and OS updates working fine, nevertheless sometimes im getting an annoying error that makes windows vibrate like crazy, the problem is a little odd to explain, it makes the BAR on explorer.exe folder flick and other "content frames" from several software, on Firefox for instance the upper bar which is orange start flicking useless, or in vlc it flicks the same, and then the worst on the windows log screen, that makes my picture flicks fast from the left to the middle several times per second, making impossible to write any password and its especially annoying when simple pass stop working.
Thing that i tried:
-Changing mouse and installing video, display, mouse and other drivers besides updating them.
-Using Windows build and external software fix and repair utilities.
-Updating OS (Why? dk but i was trying alternatives).
-Disconnection electricity when this happens didn't work.
-Cleaning fan and avoiding any external particle on mouse laser.
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Nov 23, 2012
I have a brand new HP Envy dv7, windows 8, model # DV7-7240 laptop and I am trying to install dropbox from dropshots .....
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Dec 26, 2013
I have all current drivers and software. It came with Windows 8 and I am trying to install 8.1. It does well until the restart. I do the restart and it gets part way through and the screen goes dark and hours later the screen is still dark. I press the power button and it says something like :Trying to recover install" and from there on nothing happens. I finally end up having to go back to windows 8.
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Apr 14, 2014
I've purchased a HP Pavilion 15-n011tu Notebook. I'm unable to install display driver for WIndows 8 (64bit). I've tried all 3 drivers given on HP site.
1.NVIDIA Graphics Driver (2013-10-02 , Version9.18.13.1170, 318.33M)
2.AMD High-Definition (HD) Graphics Driver (2013-08-16 , Version12.105.9.0, 204.81M)
3.Intel High-Definition (HD) Graphics Driver (2013-08-16 , Version9.18.10.3224, 136.34M)
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Jun 24, 2014
I attempted to upgrade my Win 8.1 ENVY DV7-7230US laptop to Win 8.1 via the App store. It said I had to clear all the updates first. So I went the System Updates Screen. When I clicked on it to see what updates were needed. The circling wait symbol appeared and never went away. I can not do any system updates, thus I can not download and install the FREE Win8.1 upgrade.
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Jul 16, 2014
I have a hp envy m6 sleekbook model. anyways ever since I installed windows 8.1 fresh my touchpad wont work to a point. Ill install the driver and it works fine till I shutdown the laptop and restart it. Im pretty sure the driver is auto updating and not working correctly.
My model: HP ENVY m6-k010dx
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Jul 22, 2014
Setup:Machine: HP 640 G1 NotebookOS: Windows Professional x64Using HP image: No
Problem description: First off both plugged in mice and the touch pad work. I would like to disable the touchpad when typing. According to Google searches and HP support the touch pad should be able to be disabled and enabled by double tapping in the top left hand coner of the touchpad. This doesnt work.
Diagnostics: So far I have upgraded the BIOS to 01.05. Updated the firmware Intel Entry Management Engine (ME) Firmware Component to 9.0.22.1467. These 2 were under the guidance of HP support.
Uninstalled and reinstalled the Synaptics TouchPad Driver (International). I have tried both 17.0.18.23 and 17.0.18.17. These both fail with the following error message below
Worth noting: After I uninstalled then reinstall the Synaptics application doesnt return to the add remove programs list.In device manager the touchpad doesnt list under mice and other pointing devices.I have declined HPs offer to have the touchpad replaced as its not just 1 machine, its all 20 of them. Also it works fine during normal use.
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Apr 14, 2014
After downgrading from windows 8 to windows 7 the usb slot on the right side of the laptop is working, nut the two on the left hand side are not working. Windows driver search says no driver found and unidentified ERROR.
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Jun 28, 2014
I have HP envy 15 j002er laptop. Originally I got it with Windows 8 but then I changed operation system to Windows 7 Pofessional (64-bit).I can`t install IDT high definition audio codec on it. I guess that is the reason why I don`t have and I can`t use Beats Audio interface on my laptop (only speakers are working). There are no audio drivers for Windows 7 available for download on HP website. When I`m cheking for driver updates via HP support, it proposes me only updates for Chipset, Graphics, Network, etc.And no Audio Driver..How can I solve it and install IDT high definition audio codec?
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