HP Envy Beta Audio :: Unable To Hear Sound - Windows 8
Jul 28, 2014
From last few weeks, I am facing a problem, I am unable to hear the sound, once I open the laptop, I can hear the sound for few minutes after that their is no sound, I am using (hp envy beta) window 8.
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Jul 28, 2014
Product Name is HP Pavilion 15 Notebook, Windows 8, no error messages, I did not make any change/s in the system. the problem now is that i cant hear any sound from the system
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Aug 7, 2014
Can't hear anything . My audio is not working ....
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Nov 6, 2014
My Windows 8.1 Envy m6 is not playing sound through either the internal or external speakers.
I have tried the following fixes with the following results:
1) run troubleshooter - audio services not running. Unable to start it; error states endpoint is duplicate
2) update drivers - no fix (IDT High Definition Audio CODEC - 6.10.6433.0)
3) Change System Sounds - fails to play test tone
4) Device Manager - shows the system is running
5) Restore - no fix
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Feb 23, 2014
I use an HP ENVY M6 notebook running Windows 8.1, 64 bit. I was seeing a lot of unwanted popups telling me I needed Java or other add ons which I don't. The computer is less than a month old. I went to that day's downloads and deleted everything I found from that day. Since then, I have no sound. I probably deleted something but I thought I was pretty careful. Can I download a sound card?
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Oct 28, 2013
A few days ago I updated from the Windows 8.1 evaluation to the full 8.1 release and since then my audio has not been working. In the control panel, "Digital Display Audio (AMD High Definition Audio Device)" is listed as unplugged. The audio icon on the taskbar is Xed out and clicking it runs the error finder in vain. Speakers no longer show up in the device listing although now that nothing is working I'm not sure if they ever did or if audio just came through Digital Display Audio. Headphones do not show up as playback devices and the volume controls on the keyboard and taskbar are inaccessible.
I have never used external speakers. The Windows 8.1 update seemed to wipe all of my HP and AMD software that came with the laptop so I reinstalled the HP Support Center and searched for driver updates and all that jive but everything shows as up to date. I don't know what else to look for as most of the forums I've seen seem to be talking about their HDMI out sound not working when plugged into a TV and I'm just trying to have sound, period.
HP ENVY m6 Notebook PC
D1C68UA#ABA
Windows 8.1 64-bitAMD A10-4600M APU with Radeon(tm) HD GraphicsAMD Radeon HD 7660GAMD High Definition Audio Device
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Jul 13, 2014
My notebook restarted itself to make updates, once i logged on i found that the sound is not working on music files, web pages etc. other than the windows sound. The other thing i noticed is that the mute button will not go off or on? i tried to troubleshoot but nothing..I found that left clicking my sound icon and clicking on playback devices and then left clicking speakers and headphones and clicking 'Test' led to a pop up; "Device in Use.The device is being used by another application. any devices that are playing audio to this device and try again." I have checked everywhere but i can't find the device being used anywhere? I'm not willing to lose by Beats Audio.
Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
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Oct 18, 2013
I have the Envy 15 which came pre-installed with Win8. When the 8.1 update came out I installed and now can't get any audio when connecting via HDMI to my TV although image is there.
I've ensured all the drivers are updated AFAIK, but in the Device Manager I get the highlighted, obviously as above, the cable is plugged in.
All was working fine prior to the update and I have also used 4 different cables, which are all fine as I also have an old Compaq laptop which is still running Win8 allows audio via HDMI.
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Jul 11, 2014
I just brought a Hp Pavillion 15 Notebook (Windows 8.1), and its been working fine. Ive been in a skype call with my friends while playing a game (meaning skype is minimised). But all of a sudden, the sound stops and i can hear my game, but not skype. I maximised skype and then my friends could hear me and i could hear them, but everytime i minimise skype i cant hear them and they can't hear me. I tried this with spotify, and i could hear the music even when spotify was minimised.
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Nov 6, 2011
Can't find sound drivers for notebook HP Pavilion dv8000 after installing windows 7 operation system!
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Jul 22, 2014
When I start up my HP 1000-1433TU Notebook PC the Sound and Audio cuts out and becomes unable to play videos. How do I get the sound working and stay working as well as the videos becoming playable? so far the only option that has worked is shutting down the PC and tuning it back on, but the issues reoccurs within 10 minutes.
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Sep 10, 2014
When I connect my laptop to my tv the sound does no come out the tv, but remains coming out the pc speakers. it is not a cable issue as my other hp laptop works fine. i can't find a setting to change it to hdmi audio output.
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Jul 26, 2014
Discovered no sound yesterday when I used my laptop. Today I tried to resolve the problem thinking it was a simple task, so many hours later I've discovered others suffering the same plight!
Product name: HP ENVY m6 Notebook PC
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Jun 14, 2014
I have an HP Envy dv7-7230us. I recently installed multiple HP updates deemed "critical" by their prompt. After installing and rebooting, I have no sound. If it is a clue, it also disconnected my WiFi.
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Dec 15, 2011
I had sound coming from my speakers yesterday, but today none at all. What is going on HP?
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Aug 7, 2014
Basically, I donwload the new audio driver and there would be sound only on the right speaker. However, when the computer is shut down or reset the speakers will not work.
what else can I do? FYI I am using windows 8-64bit.
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Nov 26, 2014
I use my laptop almost everyday, and it has been fine up until today. I have an HP Envy dv4. I rarely shut it down--I usually just close the lid and leave it like that until I'm ready to use it again. Today, when I opened it and logged in, I went to Youtube. However, no sound will play. I didn't have this problem the last time I used the PC, and can't figure out what's wrong. I don't have any sound with headphones plugged in, and I don't have any sound when I try to use just the PC speakers.
I've already made sure the sound is definitely on--I have muted it and unmuted it several times, raised and lowered the volume by using the f9 and f10 keys, and nothing happens. I've tried playing media that is stored on my PC, and no sound there either. I've also tried using Rosetta Stone, and it won't open because it says it can't find any sound output.
I have restarted the computer several times, scanned for viruses, and scanned for updates. Nothing has worked.
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May 27, 2013
I have a problem with my HP ENVY m6 laptop (Running Windows 8) regarding sound on my headphones. Just as recent as today, when I plugged in my headphones no sound came through. I tried another pair, but got the same result. This laptop is only about 4 and a half months old (Got it in mid-January), and this is a real bummer.
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Jan 1, 2013
I just bought a hp envy m6-1105dx (windows 8) yesterday and as i was setting it up, I realized that the music volume in winamp got loud all of the sudden and they it went down again. It happens with every song. I downloaded the new sound drivers but the problem is still there. I read about this problem in other types of envy laptops but I did not see anything regarding my particular laptop.
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Aug 8, 2014
Over the last two weeks the audio will not play on the computer. I can see the music or vedio engaged but not sound is coming out.
Product name: HP ENVY dv7 Notebook PC
Product number: C2Y65AV
Windows 8 64-bit
Device: IDT High Definition Audio CODEC
Driver: stwrt64.sys
Version: 6.10.6425.0
Device: Intel(R) Display Audio
Driver: IntcDAud.sys
Version: 6.14.0.3097
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Jul 31, 2014
I've recently noticed a problem with my PC's speakers not working. I'm not entirely sure what causes them to stop working, but if I remember correctly, the first time I remember it happening was after I had my computer plugged into the TV via an HDMI cable. Since then, the speakers seem to come and go. I think restarting my computer usually brings them back, but I was curious if there was another way to fix them other than that and if I could do something to keep this from happening in the future. Also, I'm interested in finding out why this is happening to my PC.
I have an HP ENVY dv6 Notebook PC...
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Jun 27, 2014
Product name: HP ENVY m6 Notebook PC
Product number: D1E93UA#ABA
I have uninstalled/re-installed the driver, rebooted, and still no sound. When I right-click Speakers/HP, and Test - the pop-up says Device in Use. There are no legit applications using the device. I have been running Windows Defender since I used the official HP Recovery Discs I ordered. I have not visited questionable websites, yet, it looks like I have malware?
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Jul 30, 2014
I have an HP envy m6 1178sa and recently the sound stopped playing. Uninstalled the sound software and downloaded a new one and it was working fine...but then after the laptop is off( because of low battery), when I put the laptop on again, there is no sound.
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Aug 6, 2014
I have an HP Envy TouchSmart Ultrabook 4. When I try to play music or a video I get a message that there is a problem with the sound card. How can I resolve this?
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Jul 25, 2014
I have updtaed my windows as regular update but after that no sound from speakers. laptop is showing everything is fine and all sound drivers all working fine so whenever i clicked on scan for hardware changes in device manager menu then speakers starts working fine so every time i have to make that step to enable speaker., already i have uninstalled drivers and updated with default updater but same issue occurs in next boot...
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Jul 23, 2013
Product Name:
HP ENVY dv6-7214nr Notebook
Product Number: C2L40UA
Operating Windows 8
There is no sound working on my HP and when I try to test it there is a window that shows up saying there is another program running even though I just started up the laptop. The icon on the computer for volume also will not "mute" when I push the button to mute it.
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Aug 27, 2014
I have disabled internal sound microphone.How can i enable this?My laptop is HP Envy m6 Notebook PC(model number: D1E93UAR#ABA).
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Aug 20, 2014
My laptop is only a few month old, however the sound is suddenly no loner working - both through the speakers and headphones. I have a hp envy m6 notepad, running windows (i am unable to update to windows 8.1 due to other programmes that are not yet compatable with this)
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Jan 6, 2015
Whatever I try to get sound with the HDMI, It won't work...
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Feb 3, 2014
I have no sound, although everything tests fine and volume is changing. No sound from speakers or output to headphones. I have tried all invetigations, everything is OK including Windows Audio, set to automatic.
HP Envy 15 Product Number A9R05PA#ABG running Windows 7 64 bit.
Also, while sitting in its usual well ventilated space it has gone in to thermal shutdown a few times when I wandered off, and froze once on startup. I am now backing up everything ...
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