HP OS/Software :: 640 G1 Notebook - Unable To Disable Touchpad

Jul 22, 2014

Setup:Machine: HP 640 G1 NotebookOS: Windows Professional x64Using HP image: No
Problem description: First off both plugged in mice and the touch pad work. I would like to disable the touchpad when typing. According to Google searches and HP support the touch pad should be able to be disabled and enabled by double tapping in the top left hand coner of the touchpad. This doesnt work.
Diagnostics: So far I have upgraded the BIOS to 01.05. Updated the firmware Intel Entry Management Engine (ME) Firmware Component to These 2 were under the guidance of HP support.

Uninstalled and reinstalled the Synaptics TouchPad Driver (International). I have tried both and These both fail with the following error message below

Worth noting: After I uninstalled then reinstall the Synaptics application doesnt return to the add remove programs list.In device manager the touchpad doesnt list under mice and other pointing devices.I have declined HPs offer to have the touchpad replaced as its not just 1 machine, its all 20 of them. Also it works fine during normal use.

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