HP OS/Software :: 640 G1 Notebook - Unable To Disable Touchpad
Jul 22, 2014
Setup:Machine: HP 640 G1 NotebookOS: Windows Professional x64Using HP image: No
Problem description: First off both plugged in mice and the touch pad work. I would like to disable the touchpad when typing. According to Google searches and HP support the touch pad should be able to be disabled and enabled by double tapping in the top left hand coner of the touchpad. This doesnt work.
Diagnostics: So far I have upgraded the BIOS to 01.05. Updated the firmware Intel Entry Management Engine (ME) Firmware Component to 9.0.22.1467. These 2 were under the guidance of HP support.
Uninstalled and reinstalled the Synaptics TouchPad Driver (International). I have tried both 17.0.18.23 and 17.0.18.17. These both fail with the following error message below
Worth noting: After I uninstalled then reinstall the Synaptics application doesnt return to the add remove programs list.In device manager the touchpad doesnt list under mice and other pointing devices.I have declined HPs offer to have the touchpad replaced as its not just 1 machine, its all 20 of them. Also it works fine during normal use.
While typing on a browser, my screen zooms in and out periodically, and I'm sure it's because I'm accidentally touching something. How do I disable this? I've tried going into mouse/touchpad settings but there isn't any option about changing the zoom.
I am unable to disable the adaptive brightness on the i5 HD 5500 1080p version of the new XPS 13.
When I view a dark page, the screen will dim, and when I view a bright page, the screen will get brighter. This is extremely annoying and all the options I've tried have not fixed this issue at all.
Turning off the enable adaptive brightness option in the advanced power settings does nothing. I have this done on all power plans.
The option for disabling it that should be in the Intel Graphics Driver does not exist.
Disabling the Sensor Monitoring Service doesn't fix it either.
I have the latest version of the Intel Graphics drivers. Uninstalling it doesn't fix it either.
Installing another operating system doesn't fix it either, so I'm assuming this is some sort of hardware problem.
i recently got a new studio 1555, i wanted to disable my touchpad while using an external mouse so i use the feature in the touchpad properties that disables the touchpad
once an external pointing device is connected. The problem is, once i disconnect the mouse the touchpad does'nt turn on again, is that normal behavior? should'nt the touchpad come back to life once i disconnect my mouse.
The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl) Windows 8.1 Pro
The problem: I use an external monitor, so my laptop is usually shut. Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing. I would like to disable the touch screen completely, as I do not use it at all.
I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc.
I have tried cleaning the screen and keyboard with compressed air.
The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.
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