HP Envy TS 15-j173cl Display :: Disable Touch Screen For Notebook PC
Sep 30, 2014
The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl)
Windows 8.1 Pro
The problem: I use an external monitor, so my laptop is usually shut. Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing. I would like to disable the touch screen completely, as I do not use it at all.
I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc.
I have tried cleaning the screen and keyboard with compressed air.
The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.
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Jun 15, 2014
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
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Jun 29, 2014
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
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Sep 9, 2014
Product Name: HP Envy 15-J111TX
OS: Windows 8.1
I ordered this laptop from one of the retailer sites and received it today. We were very curious to check the touch screen functions. But nothing happened. The touch screen was not detected. [No pen or touch input available for this device]. There were no settings under control panel such as Tablet.
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Sep 28, 2014
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
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May 3, 2014
Product name: HP ENVY 17-j027cl Notebook PC
Product number: E0K96UA
Windows 8.1, Update 1, 64-bit
Control Panel > Display > Calibrate Color >Option No longer available
Control Panel > Display > Change Display Settings > Resolution 1600 x 900 (Recommended)
Control Panel > Display > Advanced Settings > Generic PnP Monitor and Intel(R) HD Graphics 4000- Adapter Type HD Graphics 4000- Monitor > Generic PnP Monitor- Color Management >-- Set Monitor to its Native Resolution (cannot change beyond 1600 x 900)-- Set Brightness and Contrastintel HD Graphics Control Panel > Hue : Hue slider is set to maximum to the left (0)intel HD Graphics Control Panel > Saturation: Slider is midscale to the right (-16) [URL] ....
Found and attempted to apply Win64_153318.exe on Intel Graphics website for my Intel 4000 Graphics hardware. This failed to install, with error message that it is not for my system (It was clearly marked Intel 64 bit, Intel(R) HD Graphics 4000.
Also found on HP Envy drivers, SP63750.exe, Version 10.18.10.3304, dated November 8, 2013. Made no noticeable change.
In some cases, I could get the color acceptable for one mode (Viewing JPG file), but unacceptable for screen display. I tried the high contrast mode, but made the screen really hard to follow with all those text boxes, like looking at a brick wall.
If I look at the same files with my (Win 7 Updated) Netbook mini 1101, all the graphics are really normal color and contrast. (Maybe the drivers got messed up when I had sent it on for repair to the HDD/MoBo). I haven't tried a total reset yet, it's always such a pain to do a master reset to see it is a hardware failing or not.
How to get my colors and contrast back to normal????
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Jul 9, 2014
It flickers when i click something or open a folder. It also goes crazy when i put on a video.
Things i've done:
Updated drivers.
''Hold power button'' method.
Clues i have:
1. I remember back when i just got the laptop, it would always flicker in the exact same way when a charger was plugged in that was too weak (power out let too low message) and changing the charger always fixed it.
Now i still have the same charger (i have 3 hp and 1 dell chargers at home that fit my laptop) and none of them seems to be ''enough'' (60w x2 65w x1 and 120w x1).
2. Another funny thing is that when i uninstalled my Ati Radeon HD5850 drivers completely, there was no flickering, but obviously, i need to have that as i use this laptop strictly for games)
3. The screen refresh rate is 60hz and not possible to change,.
4. There is NO flickering on an external screen (tried two tvs, both didn't clicker a bit)
5. You might say it's a hardware problem, but i actually somehow got it to work without the flickering earlier tonight and stayed up all night playing and it didn't cause me any issues. It was working great.
6. Occasionally the PC will freeze (could that be a battery problem? since i currently am not using one as both mine are broken and i'm waiting for a new one to ship)
7. I have had 2 blue screens of death recently. One while installing ATI drivers and other i don't remember.
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Jun 29, 2014
Im a ENVY 17-j092nr Notebook PC (windows 8.1) pc user with all drivers and OS updates working fine, nevertheless sometimes im getting an annoying error that makes windows vibrate like crazy, the problem is a little odd to explain, it makes the BAR on explorer.exe folder flick and other "content frames" from several software, on Firefox for instance the upper bar which is orange start flicking useless, or in vlc it flicks the same, and then the worst on the windows log screen, that makes my picture flicks fast from the left to the middle several times per second, making impossible to write any password and its especially annoying when simple pass stop working.
Thing that i tried:
-Changing mouse and installing video, display, mouse and other drivers besides updating them.
-Using Windows build and external software fix and repair utilities.
-Updating OS (Why? dk but i was trying alternatives).
-Disconnection electricity when this happens didn't work.
-Cleaning fan and avoiding any external particle on mouse laser.
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Oct 5, 2014
While typing on a browser, my screen zooms in and out periodically, and I'm sure it's because I'm accidentally touching something. How do I disable this? I've tried going into mouse/touchpad settings but there isn't any option about changing the zoom.
I use Windows 8.1 and have an HP Notebook 15.
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Jul 26, 2013
I have a crack on my screen that starts in the bottom left and spreads to almost the top right. It is not bad and everything works fine except for the touchscreen. Only half the touchscreen works and sometimes the crack causes the other half of the touchscreen to act on its own and its very annoying and messes me up when I try to surf the web or use Microsoft Office. Is there a way I can disable the touchscreen?
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Mar 14, 2013
How do I disable the touchscreen capability for an E6520?
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Oct 29, 2014
I Have An HP ENVY 17t-j000 With Windows 8.1 Pro
My Problem Is I Would Like To Disable Intel HD Graphics and have NVIDIA Run the Computer and My Display: Can I Do That?
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Jul 31, 2014
Just yesterday, 7-31-14, my mother was downloading pictures onto my HP Pavilion TouchSmart 15 Notebook PC. When she finished, I wanted to watch a video on YouTube so I got on the computer, but on the lockscreen I couldn't swipe and so I had to click and when I got to my password place, there was no touch-screen keyboard that usually pops up there. And now I can't play some of my games and I lost some of the abilities that this awesome laptop brings me.My mother said the only button she pressed was the f5 button at the top of the keyborad. Is that the problem?
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Nov 28, 2014
I do have HP Envy M6 1216 Tx notebook and its brightness keys are not working.
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May 1, 2014
I have an HP Envy X2 PC Product number C2K61UA#ABA now running Win 8.1 32-bit. After installing the upgrade, the screen no longer responds to any touch. The touch pad does work, however.
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Nov 3, 2014
Currently whenever I startup my laptop the display flickers. If windows fully boots or I try to enter one of the startup menus the will flash briefly on the screen and then the display will return to and remain black.
I am able to run an HDMI cable to my TV and it seems to be running fine other than going black with the occasional distorted picture of windows booting.
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Aug 24, 2014
I Have HP m6 Sleek Book Core i5 Laptop. I am using KMP Player to play videos. From Few Days my video is not resizing from touch screen like not zoom out nor zoom in. When i buy that laptop this functionality works fine for me. what was the issue
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Jan 11, 2011
i have a 2 week old tm2t (2100) laptop and its touch input is completely dead. i reinstalled os..
updated bios
updated graphics drivers
updated wacom drivers
after doing all these things also its not working.
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Sep 4, 2014
Unable to use laptop as when I log in the screen goes black and I can only see my cursor, I can press ctrl,alt,delete and I can see again but other than that it stays blank, how can I fix this?
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Apr 26, 2012
I have had my Hp dv7 notebook for a few months now and have had no problems. But all of a sudden, I turn on the computer and see nothng but a blank, black screen. I do not know if I changed the display settings or what, but I cannot see anything. I know the computer is functioning because the fan turns on and the keyboard lights work. When I connected my laptop to an external monitor, I was able to see that my computer was on and fully functional. In fact, I am using it right now on an external monitor to type this message.
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Jan 14, 2015
Model 14-d001AU Notebook
Bright usable screen on mains power but when the power lead is removed the screen goes so dim you can hardly see it.Battery indicator shows fully charged. No difference when fn and f10 or f9 used.
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Apr 21, 2012
My 3.3 year old HDX 16T-1000 CTO Premium Notebook PC's display no longer functions. Upon cold boot, the display nearly always comes on but flickers at about 1/2 brightness. If I twist the display, sometimes I can get it to come on at full brightness. Upon letting go though, the display goes black. The only way I can get it to turn back on is to put the notebook to sleep and then wake it up. The display comes back on for about 2 seconds (mostly at 1/2 brightness) and then goes black again.
I do get a normal display when I connect to an HDTV via the HDMI output. HP's techs had me download and reinstall the chipset, NIVIDIA video driver and BIOS software. This made no difference whatsoever.
Since I can get the display to turn on intermittently, could the problem be just a worn video cable or something more serious?
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Jul 30, 2014
Whenever I am charging my laptop and using it, the screen lights up to the highest brightness (I keep it pretty low most of the time). This often leads to my mouse freezing, and then I have to shut off my laptop completely. I'm using a HP 2000 Notebook PC, with Windows 8.1 64-bit.
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Jul 19, 2014
I am using windows 7 professional 64 bit, on 15 r014tu notebook.
In my system Screen brightness is not getting changed using F2 F3 Keys since i bought notebook, Im not even finding slider in control panel->Hardware and sound-> Power options->change plan settings.BIOS Version is: Insyde F.14, 3/19/2014.
Also I need below drivers:Intel HD graphics VGA:PCIVEN_8086&DEV_0A16
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Sep 15, 2014
I just bought HP 14-g003AU Notebook PC.. but i have stucked to adjust screen brightness.. I installed Windows 7 64 bit OS..
My adjust screen brightness is missing.. I have tried to download VGA driver (AMD Catalyst). But it doesn't work either..
Uninstall Generic PnP Driver Moniter and install again.. not work
Uninstall Standard VGA Graphic Adapter.. and install again.. not work..
Try to update automatically Display adapter.. not work..
Update Windows 7.. Not work
Reformat OS.. not work.
Update LAtest BIOS.. not work ..
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Sep 17, 2009
Is it possible to completely disable the Quick touch buttons at the top of the dv5t keyboard?...I already unistalled quick touch driver...but they still work
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Feb 13, 2009
My laptop (Latitude D620) is driving me..How do I turn off the touchpad and disable the top row (between touchpad and spacebar) of mouse buttons? When ever I'm in Word, or composing an email, the cursor moves up into previously typed text and starts typing from there instead of where I was at. I suspect it is the touchpad or the 'mouse' buttons between the touchpad and the space bar. On a ThinkPad there was way to turn off the touchpad, but still leave the joystick/pointer enabled. But I need to also disable the top row of mouse buttons.
In other words what I want is a set up where the joystick/pointer works and the bottom row (below the touchpad) of mouse buttons works, but not the touch pad itself, or the top row of buttons.It sounds funny, but it has become a severe productivity issue. The cursor jumping has happened 7 times just in this one email !!
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Jun 25, 2014
I bought this Envy 17 3D in December of 2010 from HP Websight. The Model is WY771AV and runs Windows 7 with 1080P and Uses A M D 5875 Graphics. The Last 30 days, @ boot-up, the screen will turn solid white when I try to start it up. All I can do is hold power button down to power off and retry. 9 0 % of time, retry fails(does same thing), but occasionally I can go to startup repair , run system restore and use machine for 2 or 3 times before the next white-out.
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Jul 18, 2014
My HP Envy dv6 recently did one of its updates and after that it restarted. Now when I turn my computer on it has the Hp logo, the login and after I log in nothing. There's just a black screen with a glow and the cursor. I know it's working because I can hear noises and the fan going but I can't see my desktop. But if I use the simple pass finger identification it will take me to the we page I saved on the designated finger. That's the only way I can get to the internet. I can't use anything else because I can't see my desktop. I can do ctrl alt del and that pops up but it doesn't do any good. I did the unplug everything, take out the battery, plug in AC adapter but not the battery , hold power button for 15 seconds then put the AC adapter but not the battery and turn on thing and nothing changed. I tried multiple restarts and shutdowns and nothing changed.
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Aug 20, 2013
I have a HP Envy dv7 Notebook PC. It recently just downloaded the new HP Assistant and I wanted to adjust the brightness because it was too bright for the dark room I was in. I tried using the F2 and F3 keys to lower the brightness and I tried to adjust it from settings and control panal but the brightness doesn't adjust when I move it up or down. I tried shutting down my computer and restarting it but I still can't adjust the brightness.
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