HP Envy X 2 OS/Software :: Screen No Longer Responds To Touch After Upgrade To Win 8.1
May 1, 2014
I have an HP Envy X2 PC Product number C2K61UA#ABA now running Win 8.1 32-bit. After installing the upgrade, the screen no longer responds to any touch. The touch pad does work, however.
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Sep 9, 2014
Product Name: HP Envy 15-J111TX
OS: Windows 8.1
I ordered this laptop from one of the retailer sites and received it today. We were very curious to check the touch screen functions. But nothing happened. The touch screen was not detected. [No pen or touch input available for this device]. There were no settings under control panel such as Tablet.
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Sep 30, 2014
The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl)
Windows 8.1 Pro
The problem: I use an external monitor, so my laptop is usually shut. Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing. I would like to disable the touch screen completely, as I do not use it at all.
I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc.
I have tried cleaning the screen and keyboard with compressed air.
The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.
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Sep 28, 2014
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
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Jun 15, 2014
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
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Jul 1, 2014
My HP M6 Envy notebook TouchPad (Board ID: TM2054-001) Firmware has been updated with the wrong version (TM2251-001) Firmware. Now it does not work!!
I am running Windows 8.1 with latest updates, and have exhausted things like hard reset, try different version of drivers, in fact, i have an other hard disk with fully operational Windows 7 that I also tried,... nothing worked..
Does any Firmware image for the Synaptics TM2051-001 TouchPad ?? Or; how to create a backup firmware image file? I have another M6 Notebook that I can dumb the Firmware
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Aug 20, 2014
My laptop is only a few month old, however the sound is suddenly no loner working - both through the speakers and headphones. I have a hp envy m6 notepad, running windows (i am unable to update to windows 8.1 due to other programmes that are not yet compatable with this)
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Oct 19, 2013
I recently had my computer wiped and reloaded, due to a wifi connectivity problem. Now the wifi adapter is working, but my backlit keyboard no longer turns on.
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Sep 6, 2014
I have had my laptop for a couple of weeks. I am no longer able to change the brightness with f2/f3 as well as from battery settings.
Model:HP ENVY 15t-u000 x360 CTO Convertible PC
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May 28, 2010
i just got (what i think is) the first gen envy 15 (4000 series graphics card), and i was wondering how to get the multi touch to work
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Nov 1, 2014
I have an envy m6 touchscreen that is giving me problems that i can't solve. It has been great up until recently. i was using my laptop last nite when suddenly it turned off but i didn't think that the battery shoukd have been dead yet. its acting as if the bat is empty and plugging it in just turn on the orange led by the power plug. when i press the power button it flashes for a second but the screen does nothing and it doesn't actually turn on.I'm using my phone to attempt to find a solution atm which is very frustrating. adding to the stress is the fact that i have school work projects and a midterm project on it that I need to finish.Almost forgot to mention it started doing a few other odd things over the last week such as the touchscreen going nuts registering phantom touches endlessly until i close/hibernate/shutdown it.
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Nov 18, 2013
I upgraded my w520 from Win 7 to Win 8 last year with zero problems. Now I upgraded my W520 Win 8 to Win 8.1 via the store download. Except the webcam everything works fine.
In e.g. the Skype desktop application, Google Hangouts or the camera app, the built in webcam no longer works.
The green light turns on, but I just get the crossed out camra icon in e.g. the Skype video options. No video.
I see there are no drivers yet for Win 8.1 on the Lenovo support site for the w520 camera. In device manager it still shows the 2011 camera driver 1.1.0.1147 and says "This device is working properly."
But it does not work properly. How to get the camera to work or is it just a matter of waiting for a driver to be released eventually?
I tried uninstalling, reinstalling, camera is enabled in the Bios and permissions are set to give Skype and the camera app access to the camera. I also tried the W530 drives as was suggested elsewhere.
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Nov 4, 2014
I have a HP ENVY dv6-7273ca with the following system information...I am running Windows 8.1, along with HP CoolSense. The notebook is always on a hard and flat surface, with plenty of space around it for ventilation. I periodically clear the fan vents with compressed air as preventative maintenance.
Over the past few weeks I have found that, for no apparent reason, the fan has got increasingly loader and I would experience intermittent 'black screens' at start-up. It has now got to the stage where the fan is constantly working at a high speed, and is extremely hot to the touch. This includes at initial start up, even after long periods of shutdown, and with no other software other than the OS running.I have always run HP Support Assistant via Windows, and there does not seem to be any issues shown by this software. I have also tried to run the HP System Health Scan, but all I get is a constant progress bar. I have tried this in Google Chrome and Internet Explorer.I have checked, and I have the latest BIOS update. I am running the ENERGY STAR power option.
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Mar 17, 2013
Just bought the 3521 Inspiron touch screen. Two questions:Does the touch screen require a screen protector? Many different answers. Would like your opinion!The outside cover shows fingerprints (even with clean hands). Can the outside cover be replaced to a different color or type (that doesn't show fingerprints)?
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Nov 17, 2014
I'm using Aspire V5-473PG.
Recently I noticed that my touch screen sometimes starts to hits randomly at the bottom of the screen. This problem cause some windows became minimize and maximize on its own and when i'm watching video, the video keep pause, play and pause again. I tried to find any crack on the screen but found nothing.
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Apr 21, 2012
My 3.3 year old HDX 16T-1000 CTO Premium Notebook PC's display no longer functions. Upon cold boot, the display nearly always comes on but flickers at about 1/2 brightness. If I twist the display, sometimes I can get it to come on at full brightness. Upon letting go though, the display goes black. The only way I can get it to turn back on is to put the notebook to sleep and then wake it up. The display comes back on for about 2 seconds (mostly at 1/2 brightness) and then goes black again.
I do get a normal display when I connect to an HDTV via the HDMI output. HP's techs had me download and reinstall the chipset, NIVIDIA video driver and BIOS software. This made no difference whatsoever.
Since I can get the display to turn on intermittently, could the problem be just a worn video cable or something more serious?
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Sep 25, 2011
I have dell inspiron duo 1090 with a multi touch screen suportted in windows 7, and the multi touch feature (right click with 2 fingers touch, zooming) used to work until I upgraded dell datasafe local backup to version 9.4.60 (after automatic reminder) and after this install the touch screen is working but the multi-tocuh functionality doesn't (although it was enabled in the windows settings) - no zooming or right click with 2 features touch, after I restored this software to version 9.4.51 the multi-touch is back to work, I checked this again and again to isolate the source of the problem and it really seems like a strange bug in datasafe 9.4.60.
How do I report this bug to dell so I could update the dell datasafe to an updated version but without loosing the multi-touch functionality.
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Apr 20, 2014
After upgrade to 8.1 HDMI port didn't work. Followed instructions to correct BIOS and graphice driver; HDMI works - however Silverlight no longer working with DMS.
Get error 6036 in Silverlight which is Graphics device's driver certificate is invalid
Have checked graphics driver and is all up to date
Machine is HP Pavilion 11 x2
Graphics driver version 10.18.10.3366
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Dec 6, 2014
My son's laptop has decided to be a jerk and not boot any longer.
It turns on then goes to a gray blue screen. I can get into set up the usual way and have tried other buttons but usually get a warning in regards to the hard drive when we try boot mode.
The laptops key board basically doesn't work either so I use an external one
I am thinking Hard Drive is fried....
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Jan 9, 2009
In the past, I used to have an hp pavalion laptop. I usually kept the screen at a little past half brightness and in 3 years, the screen no longer even turns on which means the backlight is dead. The same thing is true for my mother's 17 inch lcd monitor. Now I realize that this may just be bad luck, but I don't want to risk anything with my new macbook.
What's a "safe" level to leave the brightness at? And is the LED long lasting? Is it expensive to replace? I hate dim screens but I don't want this screen to die that fast, I want to make this last AT LEAST 8 years.
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Dec 30, 2014
My dell Vsotro 3360 will no longer boot up. It gives a 2 beep error on start up and nothering comes on the screen.
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Jan 22, 2014
All of my on screen display notifications (volume, brightness, caps lock, numbers lock) no longer work. How to get them back?
I have X220, Windows 7, 64 bit.
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Jun 30, 2013
I have recently updated my system and now the silver volume keys and fn+birghtness no longer display. Am running T500 with XP SP3. Have reinstalled the power manager and UtlraNav with no results.
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Mar 10, 2013
My Dell Inspiron M501R will no longer boot up - its shows a black screen and repeatedly beeps 7 times. I understand this means the mother board has failed. The service tag is <ADMIN NOTE: Service tag removed per privacy policy> - its waranty has recently expired.
Interestingly, if you google "Inspiron M501R" google suggests "Inspiron M501R 7 beeps". So I'm guessing this laptop has been designed to fail soon after the waranty expires.
I have written a letter to BBC Watchdog asking how long a laptop can be "expected" to last and whether this would be covered by the UK Sale of Goods Act.
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Nov 4, 2012
I installed Windows 8 on my Vostro 3560 and even installing the new driver for Win8 video card AMD HD 7670 Randeon the note presents several bugs this board, such as:* apps made for Win8 (with technology underground) not roam well with AMD board, where they are fighting or simply leave the slow note.* The computer now does not go into an idle state automatically after the time set in the Power Options, due to various errors that prevent this driver please note the suspended state.* The fingerprint reader no longer works at the log on screen or lock Windows 8. The reader only works when I'm on the desktop or on the start screen, also due to a problem with the video card drivers because it is causing several incompatiblidades system.All these mistakes I vii event log windows.Have I contacted AMD who said that Dell is to update the driver for the notebook has two cards (intel and AMD) and fits Dell make changes and corrections.And then Dell??
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Apr 28, 2009
I see many touchscreen kits on eBay for the AAO and EEE PCs, and I was wondering how well they worked. It would be pretty awesome to have a touchscreen AAO (especially with the added touchscreen compatibility of Windows 7). So to those who have made the modification: How difficult was it on a scale of 1 to 10?
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Feb 6, 2013
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.
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Mar 18, 2010
I ordered a Dell Studio 1558 in late Feb, to receive it in early March.
then one fine day, Engadget breaks the news that 1558 anf 1749 will be avaliable with full touch screen (initially it was a "slip" on Dell on-line catalogue here on page 5. What you will see now is only 1749, but originally (I have it printed) there was also 1558 for $999.
Bang, I cancel the order, waiting anxiously for 1558 Touch screen to apprear on the web-site. After a few days, only 1749 appears as available with touch screen, the 1558 is "purged" from the catalogue, "replaced" (the pictures seemingly stay the same) the descrition of a cheaper 1749, still the $999 remained.
Questions:
1. Anyone knows what's going on? Is 1558 Touch Screen for real or only 1749 will get the touch screen?
2. If 1558 will eventually get the touch screen, any idea how long do I have to bite nails? Will the 1558 touch screen be availble with the full-HD 1920x1080 screen?
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Apr 15, 2010
Anyone have it and have any opinions on the touch screen.
Do you use it?Is it a waste?Is it awesome?...
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Aug 15, 2012
I'm not sure if mt drivers are old, but my touch screen works sometimes then completely stops working and when I try to calibrate it, it tells me that there's no N-Trig duosense hardware on my computer. It says I DO have the hardware when it's in a 'working stage' though. Every time I try to download a driver, it says 'fatal error.'
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