HP HDX 16T-1000 Display :: Notebook Screen No Longer Function
Apr 21, 2012
My 3.3 year old HDX 16T-1000 CTO Premium Notebook PC's display no longer functions. Upon cold boot, the display nearly always comes on but flickers at about 1/2 brightness. If I twist the display, sometimes I can get it to come on at full brightness. Upon letting go though, the display goes black. The only way I can get it to turn back on is to put the notebook to sleep and then wake it up. The display comes back on for about 2 seconds (mostly at 1/2 brightness) and then goes black again.
I do get a normal display when I connect to an HDTV via the HDMI output. HP's techs had me download and reinstall the chipset, NIVIDIA video driver and BIOS software. This made no difference whatsoever.
Since I can get the display to turn on intermittently, could the problem be just a worn video cable or something more serious?
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Sep 4, 2014
Unable to use laptop as when I log in the screen goes black and I can only see my cursor, I can press ctrl,alt,delete and I can see again but other than that it stays blank, how can I fix this?
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Sep 6, 2014
I have had my laptop for a couple of weeks. I am no longer able to change the brightness with f2/f3 as well as from battery settings.
Model:HP ENVY 15t-u000 x360 CTO Convertible PC
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Jan 19, 2015
I am having trouble playing DVD's on my HP Pavillion g7-2300 notebook. I've had this laptop for a long time and I was able to play DVDs up until a few days ago, but today when I inserted a disc I got this message:
When I click on "learn more" it brings me to a webpage where there are newer versions of cyberlink media software available for purchse. As you can see in the image there is an ad for one of the versions.
There was one update available for the Cyberlink PowerDVD software and I installed it. This did not fix the issue and I am still geting the same message as above. I also tried to play different DVDs.
I have PowerDVD OEM version 10.0.8.5723 and am using Windows 8.1. I've had Windows 8.1 for many months and as I mentioned I was able to play DVD's before with this windows version.
As far I as I can tell it isn't a trial version. It's asking me to buy an upgrade not a full version so this is what leads me to believe it's not a trial version.
Why the sudden change?
Unfortunately the Windows Media Player software on my laptop doesn't play DVDs. I've searched for Quicktime software, but there doesn't seem to be any available for Windows 8 or 8.1.
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Jan 21, 2009
I have bought a DV5T Notebook 1 month back from US and now i am India, there is physical damage on the LCD screen and i am sure teh LCD screen got broken. When i tried to call HP India Customer Care people, they have said this model is not available in INDIA and they cant do service. And when i chatted with HP US customer care people they said it charges $700 for repair which i dont think to pay as i can buy new Notebook.
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May 5, 2014
I have a HP 1000-1405TU Notebook PC. My Notebook Product ID is D9H61PA#UUF. I am using Windows 7, 64 bit version. I tried using the F2 and F3 keys to lower the brightness and I tried to adjust it from settings and control panal but the brightness doesn't adjust when I move it up or down. (Note. When I use Windows 8 on this PC then there is no problem like that).
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Aug 25, 2014
My product number is HP 1000-1312TU Notebook PC.And my os is windows 7 ultimate 64x.Since i've changed my os from 8 to 7 i couldn't change brightness of my screen neither with keyboard keys nor with power options setting, i mean they don't work at all.I also searched all the drivers.
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Oct 9, 2014
Suddenly I can't change my screen brightness with f2 and f3, and neither in control panel. Is there a new driver I need to install ? My product number is > G6S71UA#ABA
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Mar 8, 2014
I recently downgraded my G710 from Windows 8 (which it came with), to Windows 7. The only issue I've noticed is that it does not display anything on screen when you use the function keys, such as the volume up or down, or bright ness up or down. The keys work, but it would be nice to see on screen that my volume is set at 2% vs say 100% when I'm turning it up or down.
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Jan 22, 2014
All of my on screen display notifications (volume, brightness, caps lock, numbers lock) no longer work. How to get them back?
I have X220, Windows 7, 64 bit.
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Apr 26, 2012
I have had my Hp dv7 notebook for a few months now and have had no problems. But all of a sudden, I turn on the computer and see nothng but a blank, black screen. I do not know if I changed the display settings or what, but I cannot see anything. I know the computer is functioning because the fan turns on and the keyboard lights work. When I connected my laptop to an external monitor, I was able to see that my computer was on and fully functional. In fact, I am using it right now on an external monitor to type this message.
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Jan 14, 2015
Model 14-d001AU Notebook
Bright usable screen on mains power but when the power lead is removed the screen goes so dim you can hardly see it.Battery indicator shows fully charged. No difference when fn and f10 or f9 used.
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Sep 30, 2014
The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl)
Windows 8.1 Pro
The problem: I use an external monitor, so my laptop is usually shut. Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing. I would like to disable the touch screen completely, as I do not use it at all.
I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc.
I have tried cleaning the screen and keyboard with compressed air.
The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.
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May 3, 2014
Product name: HP ENVY 17-j027cl Notebook PC
Product number: E0K96UA
Windows 8.1, Update 1, 64-bit
Control Panel > Display > Calibrate Color >Option No longer available
Control Panel > Display > Change Display Settings > Resolution 1600 x 900 (Recommended)
Control Panel > Display > Advanced Settings > Generic PnP Monitor and Intel(R) HD Graphics 4000- Adapter Type HD Graphics 4000- Monitor > Generic PnP Monitor- Color Management >-- Set Monitor to its Native Resolution (cannot change beyond 1600 x 900)-- Set Brightness and Contrastintel HD Graphics Control Panel > Hue : Hue slider is set to maximum to the left (0)intel HD Graphics Control Panel > Saturation: Slider is midscale to the right (-16) [URL] ....
Found and attempted to apply Win64_153318.exe on Intel Graphics website for my Intel 4000 Graphics hardware. This failed to install, with error message that it is not for my system (It was clearly marked Intel 64 bit, Intel(R) HD Graphics 4000.
Also found on HP Envy drivers, SP63750.exe, Version 10.18.10.3304, dated November 8, 2013. Made no noticeable change.
In some cases, I could get the color acceptable for one mode (Viewing JPG file), but unacceptable for screen display. I tried the high contrast mode, but made the screen really hard to follow with all those text boxes, like looking at a brick wall.
If I look at the same files with my (Win 7 Updated) Netbook mini 1101, all the graphics are really normal color and contrast. (Maybe the drivers got messed up when I had sent it on for repair to the HDD/MoBo). I haven't tried a total reset yet, it's always such a pain to do a master reset to see it is a hardware failing or not.
How to get my colors and contrast back to normal????
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Jul 30, 2014
Whenever I am charging my laptop and using it, the screen lights up to the highest brightness (I keep it pretty low most of the time). This often leads to my mouse freezing, and then I have to shut off my laptop completely. I'm using a HP 2000 Notebook PC, with Windows 8.1 64-bit.
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Jul 19, 2014
I am using windows 7 professional 64 bit, on 15 r014tu notebook.
In my system Screen brightness is not getting changed using F2 F3 Keys since i bought notebook, Im not even finding slider in control panel->Hardware and sound-> Power options->change plan settings.BIOS Version is: Insyde F.14, 3/19/2014.
Also I need below drivers:Intel HD graphics VGA:PCIVEN_8086&DEV_0A16
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Jun 29, 2014
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
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Jul 9, 2014
It flickers when i click something or open a folder. It also goes crazy when i put on a video.
Things i've done:
Updated drivers.
''Hold power button'' method.
Clues i have:
1. I remember back when i just got the laptop, it would always flicker in the exact same way when a charger was plugged in that was too weak (power out let too low message) and changing the charger always fixed it.
Now i still have the same charger (i have 3 hp and 1 dell chargers at home that fit my laptop) and none of them seems to be ''enough'' (60w x2 65w x1 and 120w x1).
2. Another funny thing is that when i uninstalled my Ati Radeon HD5850 drivers completely, there was no flickering, but obviously, i need to have that as i use this laptop strictly for games)
3. The screen refresh rate is 60hz and not possible to change,.
4. There is NO flickering on an external screen (tried two tvs, both didn't clicker a bit)
5. You might say it's a hardware problem, but i actually somehow got it to work without the flickering earlier tonight and stayed up all night playing and it didn't cause me any issues. It was working great.
6. Occasionally the PC will freeze (could that be a battery problem? since i currently am not using one as both mine are broken and i'm waiting for a new one to ship)
7. I have had 2 blue screens of death recently. One while installing ATI drivers and other i don't remember.
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Sep 15, 2014
I just bought HP 14-g003AU Notebook PC.. but i have stucked to adjust screen brightness.. I installed Windows 7 64 bit OS..
My adjust screen brightness is missing.. I have tried to download VGA driver (AMD Catalyst). But it doesn't work either..
Uninstall Generic PnP Driver Moniter and install again.. not work
Uninstall Standard VGA Graphic Adapter.. and install again.. not work..
Try to update automatically Display adapter.. not work..
Update Windows 7.. Not work
Reformat OS.. not work.
Update LAtest BIOS.. not work ..
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Dec 20, 2009
How are these working with your Studio XPS 13/16 notebooks?
My wife has a 13 and I have a 16, and we're needing to pick up a couple coolers for game sessions.
To be blunt, I find myself doubting that they could provide a truly outstanding performance on the XPS due to the vent placement on the cooler in relation to the intakes on the XPS.
In fact, when I look at a top-down view of the coolers and the bottom of our laptops, the vents really only get about 10% coverage.
Does anyone have any other coolers they are running that better then the zalmans? If they're the best then I'll grab a 1000 for the wifey and a 2000 for myself.
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Jun 29, 2014
Im a ENVY 17-j092nr Notebook PC (windows 8.1) pc user with all drivers and OS updates working fine, nevertheless sometimes im getting an annoying error that makes windows vibrate like crazy, the problem is a little odd to explain, it makes the BAR on explorer.exe folder flick and other "content frames" from several software, on Firefox for instance the upper bar which is orange start flicking useless, or in vlc it flicks the same, and then the worst on the windows log screen, that makes my picture flicks fast from the left to the middle several times per second, making impossible to write any password and its especially annoying when simple pass stop working.
Thing that i tried:
-Changing mouse and installing video, display, mouse and other drivers besides updating them.
-Using Windows build and external software fix and repair utilities.
-Updating OS (Why? dk but i was trying alternatives).
-Disconnection electricity when this happens didn't work.
-Cleaning fan and avoiding any external particle on mouse laser.
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Dec 18, 2014
My backgrounds do not appear when I set them.
Product name: HP 1000 1408AU
I have a photo on my desktop which i would like to be et as my background image and when i right click and select 'set as background image' it does not appear, the background just stays at blank. However when i tap the windows symbol on the keyboard (which takes us to the tiles) the desktop tile has my background image i selected. But when i click the desktop tile it does not come up.
Also when i go into the control panel, and then under the 'Appearance and Personalization' label, there is the 'Change destop background'. When i click this and select my image, and then click save changes it does not appear.
Also under the same 'Appearance and Personalization' label, when i click the 'change the theme' button, it says the image i selected is set to my desktop background, but it isnt. The background on my desktop is still blank. (blank black).
below is what my background looks like (even when an image is set) ....
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Dec 20, 2008
Why is the webcam on the mini 1000 very dark. Are there any present solutions or future solutions available? I searched around without any luck.
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May 23, 2014
I have used Windows 7 ( 64 bit ) OS. But unfortunately brightness control button doesn't work.
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Feb 5, 2013
I recently had to reinstall windows on my XPS 15 (l521x) and i now have the F-keys working with their assaigned function (Brightness, play/pause, volume, etc) however, the graphic overlays no longer appear.
For example - Fn + Brightness^ - will increase brightness but with no graphic showing what the current brightness level is.
Any way to get this useful feature back?
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Aug 29, 2014
My brightness function keys are not working. Other function keys like music player, mute etc are working fine in my windows 7 os. My Model no is 15-r006TU. I have installed all display drivers and checked action key settings in my BIOS settings. Nothing works.
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Oct 28, 2013
I always put my laptop on standby and turn it off only when required. Today 4 hours after I left it on standby, I could wake him up from standby but could not see anything on screen which worked and all operating system sounds could be heard, hard drive worked as well. I tried powering it off and on, entering BIOS but I still could not see display. Here's a link to YouTube video that portrays what I see:
cs_setInnerHtml('video_b18ffb1a-cd3e-41db-bbec-cd6ba4b8104e','');
I later saw information here on how to access ePSA testing environment so I followed the steps: removed battery, plugged off power supply, pressed Power Button for 1 minute to drain power, held Fn key and powered laptop on until I heard funny sounds. This was ePSA probably but I still could not see anything on screen:
cs_setInnerHtml('video_bc3d9966-f72d-4bdc-853b-07df0bd78756','');
If I am not mistaken, my laptop was running on dedicated nVidia graphics card. What should I do now? Luckily I have customer on-site warranty still valid, but I am looking for a faster way to solve problem. Who knows, but it may be a mere problem of cable got lose which is in my abilities to fix.
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Nov 25, 2014
I am using a HP ProBook 450 G2 with Windows 7 Enterprise (64-bit).
None of the Fn + Function keys work (i.e. for battery, brightness , sound).
Is there any actual driver for this?
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May 14, 2014
I purchased HP Pavilion 15-n209TX Laptop this year and the functions keys were working properly. But, later on from 10th of May 2014, they are not working! I checked whether there was a software due to which it was happening, but, I didn't install any kind of software which can harm the functioning of the keys. I am really struggling with very low brightness. The latest thing I did was - windows update - which installed the following softwares
Microsoft Silverlight
Also, I installed HP Quick fix.
Whenever I press F2 or F3, it just shows the slidebar (it doesn't go up and down though) and when I click on the top of the slidebar, nothing happens again. I also tried to go to the brightness option in the Windows Mobility Centre and tried to adjust the brightness - but nothing is happening.
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Jul 25, 2014
Had to format my hard disc and reinstall Windows XP, then upgraded to Win 7. Windows has generic VGA driver that's OK, but it can't run any copmplex videos that it used to be able to run. I know it's 5 years old, but everytime I download stuff for the "specs" listed on website, I can't get anywhere. I'm sure there have been more than one video card integrated into the board, but I don't know where else to turn!
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