Unable to use laptop as when I log in the screen goes black and I can only see my cursor, I can press ctrl,alt,delete and I can see again but other than that it stays blank, how can I fix this?
View 3 RepliesMy 3.3 year old HDX 16T-1000 CTO Premium Notebook PC's display no longer functions. Upon cold boot, the display nearly always comes on but flickers at about 1/2 brightness. If I twist the display, sometimes I can get it to come on at full brightness. Upon letting go though, the display goes black. The only way I can get it to turn back on is to put the notebook to sleep and then wake it up. The display comes back on for about 2 seconds (mostly at 1/2 brightness) and then goes black again.
I do get a normal display when I connect to an HDTV via the HDMI output. HP's techs had me download and reinstall the chipset, NIVIDIA video driver and BIOS software. This made no difference whatsoever.
Since I can get the display to turn on intermittently, could the problem be just a worn video cable or something more serious?
I have bought a DV5T Notebook 1 month back from US and now i am India, there is physical damage on the LCD screen and i am sure teh LCD screen got broken. When i tried to call HP India Customer Care people, they have said this model is not available in INDIA and they cant do service. And when i chatted with HP US customer care people they said it charges $700 for repair which i dont think to pay as i can buy new Notebook.
View 4 Replies View RelatedI had been having some monitor distortion issues on my Dell XPS m1210 so yesterday I downloaded the nVidia GeForce Go 7400 from the Dell support website. Now I have even bigger issues. Upon restarting, I was left with a black screen and am not able to do anything. I don't even get a Dell screen to try launching the F8 or F12 tools at startup. The hard drive light is on and the notebook sounds ok but the screen is blank.
I tried to get to the diagnostic tools by using the CD and no luck that route either. I also read that I could try reinstalling Vista. Is that my only other option at this point?
I have an HP Pavilion g4-2149se Notebook running Windows 7.For the past 2 weeks almost, whenever I start my computer, before getting the Windows welcome screen, I get a lingering blank screen with a cursor. Then, it'll finally get to the welcome screen, but before it loads my desktop, I'll get another lingering blank screen with a cursor. Honestly, I'm grateful that my computer is still starting up at all... But is there any way to fix the lingering blank screens? It's making me nervous.I've looked around the web for a solution for days, and anything I could find I've tried, but nothing has worked. I uninstalled all recent Windows updates, hoping one of them had went wrong, but no luck I scanned for virus' and malware and found nothing. I've only downloaded one program since I noticed the problem began (4K Video Downloader), though the program doesn't seem to be a problem.
View 2 Replies View RelatedI have a HP 1000-1405TU Notebook PC. My Notebook Product ID is D9H61PA#UUF. I am using Windows 7, 64 bit version. I tried using the F2 and F3 keys to lower the brightness and I tried to adjust it from settings and control panal but the brightness doesn't adjust when I move it up or down. (Note. When I use Windows 8 on this PC then there is no problem like that).
View 3 Replies View RelatedMy product number is HP 1000-1312TU Notebook PC.And my os is windows 7 ultimate 64x.Since i've changed my os from 8 to 7 i couldn't change brightness of my screen neither with keyboard keys nor with power options setting, i mean they don't work at all.I also searched all the drivers.
View 3 Replies View RelatedAll of the diagnostics have been run, multiple times to determine the BIOS light flash count blank screen issue, and all other suggestions run, including an additional monitor, with no success.
Hard drive, disc drive, everything works, or at the very least sounds like it is attempting to work as required on start up, just a blank screen. Final diagnostic points to the video card as the culprit? With all of the new systems available around $300, would like to know if it is the video card, and if it is worth the fix or just purchase an entirely new system?
G61-511WM
Windows 7
When I log on my hp sleekbook 14 pavilion laptop the screen goes blank. But I can see the cursor is moving. I can hear the windows sound. I can work on safe mode. Programs running but can't see anything. OS is win 7
View 1 Replies View RelatedMy HP Envy dv6 recently did one of its updates and after that it restarted. Now when I turn my computer on it has the Hp logo, the login and after I log in nothing. There's just a black screen with a glow and the cursor. I know it's working because I can hear noises and the fan going but I can't see my desktop. But if I use the simple pass finger identification it will take me to the we page I saved on the designated finger. That's the only way I can get to the internet. I can't use anything else because I can't see my desktop. I can do ctrl alt del and that pops up but it doesn't do any good. I did the unplug everything, take out the battery, plug in AC adapter but not the battery , hold power button for 15 seconds then put the AC adapter but not the battery and turn on thing and nothing changed. I tried multiple restarts and shutdowns and nothing changed.
View 6 Replies View RelatedI have a "compaq presario v6210US" which worked great for a while then it just shut itself off and restarted and the screen stayed black. Now it keeps restarting itself but the screen stays blakc. I can hear the fan and hard drive and everything else running the way it's supposed to. I heard that this has happened to a bunch of other people so it sounds like a defect to me. How do I get it fixed or do I just pull the hard drive, toss the Presario and get a competitors laptop?
View 1 Replies View RelatedI just got a problem today on my HP Envy notebook Product number = F7P58PA. It has working fine till yesterday night. It has windows 8.1 on it, and may be some updates are installed on it during the night (I am not too sure about it).
THe issue is that when I login to windows by providing my pin the start up screen does not show up. its simply blank with cursor showing only. ALT-CTRL DEL gives the task manager and I can run internet explorer through task manager run command but start up screen remains blank.
I have done battery, memory etc tests and nothing has resolved the issue.
I have an "HP ENVY TouchSmart Sleekbook 4-1115dx" laptop that is about two weeks past warranty and the screen went blank. I currently have an old crt monitor hooked up to it and everyting works fine with the machine -- just cant see the screen. Will i need to replace the entire display or can i just replace the chord/ribbon from the display thru the hinges to the main unit?
View 2 Replies View RelatedBlank display, connected to tv via hdmi and to monitor via vga still blank. Tried with single ram in both slots alternatively still blank. Reconnected hdd still the same. Consulted with a technician, who tells that it is possibly a IC got corrupted (maybe of the vga or graphic). Is it repairable without replacing motherboard. If so then, where do I find the IC. What is the IC model number and what else do I need to do?
Using: HP Pavilion dv6-3050tx Product number: XB772PA#ACJ
HP Windows8 model15-d053cl screen blank
My computer starts and runs through the welcome screen but then goes blank. The screen is backlit, and the mouse is there and I can move it, but screen is black. I shut down the computer last night and I think I closed it before it was done with its business. Opened it this am and was blank.
I have removed the battery and I think I have followed the hard reset appropriately, but I have seen 2 different instructions one in a forum and one in HP support page, so I am not positive.
This computer was purchased only a few months ago and this is pretty ridiculous, right?
When I switch the laptop on, I can hear the fan, the wifi and caps lights come on but the display remains blank. This happened about two weeks ago so I did a hard reset and that worked. When my laptop, which is a pavilion g6-1112sa model that I've only had for two tears went into sleep mode yesterday I tried to awaken it but the screen just remained blank. I've tried a hard reset again today but it doesn't work at all.
View 4 Replies View Related(HP 2000 Notebook PC / Windows 8.1, 64 Bit) Blank screen always, external monitor works fine. What components could be malfunctioning? This occured about six months ago, approximately one week after the one year warranty expired.
View 9 Replies View RelatedComputer worked as advertised until it started with a blank screen when awaking from sleep or now on start.
Running Win 8.1(all drivers and software current as of upgrade to 8.1) 64 bit. Only other indicator of something wrong besides the blank screen is that the caps button light is flashing.
i have a HP 2000 nopebook PC and its giving me a black screen with no error codes or beeps. I can hear the startup sounds and see the screen brighten up and then gets dim. When I hook it up to an external moniter it comes up. I have tested the memory, the inverter, I tried draining the battery and I even tried updating the graphics card and still nothing.
View 7 Replies View RelatedLenovo G510 laptop; Windows 7
I'm trying to set up the laptop to use an external monitor via HDMI. I tried a setting but it didn't work. However the laptop screen went blank and now I can't undo the changes.
On reboot, the screen works until the Window splash screen then it goes blank as the computer continues to boot up.
Booting into safe mode works, but I can't access the graphics card properties from there.
Tried unplugging the HDMI cable, but doesn't work.
How can I bring back the default display settings without doing a hard reset? (It's not my own computer)....
Model# HP Pavilion dm1-4151NR
Product# A6X41UA#ABA
Windows 7 Home Premium 64 bit
Screen looks like it has a very dark sun glass over it. If you shine a flash light on it you can see what is there. VGA connection to another monitor works okay.
Updated BIOS to latest. No change.
Updated Graphic driver. No change.
My HP Pavilion dvr-1200 CTO Entertainment Notebook PC has a huge problem. It will not display anything other than a set pattern of rotating block colors -it goes from red to blue to green to a shadow sort of grey with vertical lines, each lasting about ten seconds, than repeating over and over. You can hear the computer starting up, and you can get it to the start page by knowing when to press enter and when to scan your fingerprint; this is as far as I can get without seeing. I've had the problem for about two months; the unfortunate thing is after about a week, I decided to hook up a external monitor to it, and got a full picture, with everything but the screen display working great. Unfortunately, in excited haste, I decided it had to be a graphics driver issue, which would just mean an update or a completely new set of drivers. Great. But I accidentally deleted the drivers I had before I uploaded new ones, and the external screen I was using went blank.
View 1 Replies View RelatedMy laptop pavilion dv6t 6b00 quad edition entertainment notebook pc. tripple booted with windows 8, 7 and ubuntu. was working nicely for a year and 35 days. today when I tried to start it, a blank white screen appears. no movement. does not work even with external monitor. even the start up hp logo does not come up to take me to bios. no movement. even lights don't change when I push the wifi or sound button on the keyboard. no external media. has super important data and loss can cause big problems.
View 1 Replies View RelatedI have a Compaq 3000 Laptop, it's almost 2.4 Years old now, over the period of time I dint faced any issues with my Machine.it all started yesterday.
I was watching a movie on my Laptop yesterday, after sometime the screen froze up but the movie was playing as I was able to hear whats going in the movie.
Later I tried restarting the machine, what i get is the machine boots up properly, but the screen doesnt display anything thing, it shows up a blank white screen, sometime when the windows XP loading picture comes up the screen shows light distorted colors but again goes white blank.
I did approached a local vendor for that but he says that we need to replace on the motherboard, I was not much convinced over his explanation over the issue.
I would like to know your views on what might be the problem with my Machine.
I am going to try over connecting an external monitor and see if LCD is the problem, but I would like to know more what all possible options are there which might be affecting my machine and how much would it cost me in the worst possible case.
Recently, the screen on my laptop goes blank, then after a few seconds returns to normal with a message that the display driver stopped working but has recovered.
Is there a possible solution to stop this happening?
My laptop shows me a blank screen after the windows bar loading screen. It did an automatic test on my hard drive to fix files, but when I restarted, it still would keep doing this test. I've tried to use a Windows Vista Upgrade/Recovery, but there is no backup and it keeps giving me an error on all types of restoration. I have just tried the Hard Disk Self Test and it says that there is an error #1 - 04 Fail. From what I've read in the forums, I will likely have to replace the hard drive, but how to recover the files from the old drive and what kind of drive I need to replace.
My product number is: GM010UA#ABL
I am currently stumped on troubleshooting error code lights for a clients hp compaq cq62. I have tried the hard reset, reseating the memory, and even plugging the notebook directly into the wall instead of a surge protector with the battery removed. I cannot find any solution on the HP site or any other forum site for that matter as to what a solid caps lock light and a solid orange light on the f12 key.
Currently I am thinking the client is might need a new back light for the system or a new cpu.
HP ENVY 15-j165 hdmi output problem - tv recognised in video and audio setup BUT external screen blank ....
It even mentions the SONY-TV in the output settings (audio and video) but there is nothing on my tv, just a blank screen ....
I have tried re-installing drivers, getting frustrated ....
I have had my Hp dv7 notebook for a few months now and have had no problems. But all of a sudden, I turn on the computer and see nothng but a blank, black screen. I do not know if I changed the display settings or what, but I cannot see anything. I know the computer is functioning because the fan turns on and the keyboard lights work. When I connected my laptop to an external monitor, I was able to see that my computer was on and fully functional. In fact, I am using it right now on an external monitor to type this message.
View 9 Replies View RelatedModel 14-d001AU Notebook
Bright usable screen on mains power but when the power lead is removed the screen goes so dim you can hardly see it.Battery indicator shows fully charged. No difference when fn and f10 or f9 used.