HP Display :: Compaq Presario V6210US Blank Screen
Aug 16, 2014
I have a "compaq presario v6210US" which worked great for a while then it just shut itself off and restarted and the screen stayed black. Now it keeps restarting itself but the screen stays blakc. I can hear the fan and hard drive and everything else running the way it's supposed to. I heard that this has happened to a bunch of other people so it sounds like a defect to me. How do I get it fixed or do I just pull the hard drive, toss the Presario and get a competitors laptop?
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Aug 21, 2014
I am currently stumped on troubleshooting error code lights for a clients hp compaq cq62. I have tried the hard reset, reseating the memory, and even plugging the notebook directly into the wall instead of a surge protector with the battery removed. I cannot find any solution on the HP site or any other forum site for that matter as to what a solid caps lock light and a solid orange light on the f12 key.
Currently I am thinking the client is might need a new back light for the system or a new cpu.
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Jan 12, 2009
I have a Compaq 3000 Laptop, it's almost 2.4 Years old now, over the period of time I dint faced any issues with my Machine.it all started yesterday.
I was watching a movie on my Laptop yesterday, after sometime the screen froze up but the movie was playing as I was able to hear whats going in the movie.
Later I tried restarting the machine, what i get is the machine boots up properly, but the screen doesnt display anything thing, it shows up a blank white screen, sometime when the windows XP loading picture comes up the screen shows light distorted colors but again goes white blank.
I did approached a local vendor for that but he says that we need to replace on the motherboard, I was not much convinced over his explanation over the issue.
I would like to know your views on what might be the problem with my Machine.
I am going to try over connecting an external monitor and see if LCD is the problem, but I would like to know more what all possible options are there which might be affecting my machine and how much would it cost me in the worst possible case.
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Aug 4, 2012
I have a Compaq Presario CQ60. The Display does not appear to be working. When I turn on the laptop the display remains black. No boot up screen, nothing. I can't go into the bios because I have no screen. The screen remains black. The harddrive appears to be working and all other functions appear to be working but I am not sure because I have no screen.
Is this a known issue with the Compaq Presario CQ60?
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Nov 15, 2012
I have a Compaq Presario CQ61 Product: VM9496Q2X Model: CQ61-319WM, that has a black screen when I power up. The wifi button stays red and the caps lock flashes twice. I believe this indicates a BIOS corruption failure. I have tried resetting by unplugging and removing the battery, and holding the power button for 30 seconds. I have tried the f8 key and the esc repeatedly at power up. I have also tried pressing the windows and B key along with the power key but nothing worked.
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Aug 28, 2013
All of the diagnostics have been run, multiple times to determine the BIOS light flash count blank screen issue, and all other suggestions run, including an additional monitor, with no success.
Hard drive, disc drive, everything works, or at the very least sounds like it is attempting to work as required on start up, just a blank screen. Final diagnostic points to the video card as the culprit? With all of the new systems available around $300, would like to know if it is the video card, and if it is worth the fix or just purchase an entirely new system?
G61-511WM
Windows 7
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Jan 27, 2015
When I log on my hp sleekbook 14 pavilion laptop the screen goes blank. But I can see the cursor is moving. I can hear the windows sound. I can work on safe mode. Programs running but can't see anything. OS is win 7
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Jul 18, 2014
My HP Envy dv6 recently did one of its updates and after that it restarted. Now when I turn my computer on it has the Hp logo, the login and after I log in nothing. There's just a black screen with a glow and the cursor. I know it's working because I can hear noises and the fan going but I can't see my desktop. But if I use the simple pass finger identification it will take me to the we page I saved on the designated finger. That's the only way I can get to the internet. I can't use anything else because I can't see my desktop. I can do ctrl alt del and that pops up but it doesn't do any good. I did the unplug everything, take out the battery, plug in AC adapter but not the battery , hold power button for 15 seconds then put the AC adapter but not the battery and turn on thing and nothing changed. I tried multiple restarts and shutdowns and nothing changed.
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Sep 4, 2014
Unable to use laptop as when I log in the screen goes black and I can only see my cursor, I can press ctrl,alt,delete and I can see again but other than that it stays blank, how can I fix this?
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Aug 30, 2014
I just got a problem today on my HP Envy notebook Product number = F7P58PA. It has working fine till yesterday night. It has windows 8.1 on it, and may be some updates are installed on it during the night (I am not too sure about it).
THe issue is that when I login to windows by providing my pin the start up screen does not show up. its simply blank with cursor showing only. ALT-CTRL DEL gives the task manager and I can run internet explorer through task manager run command but start up screen remains blank.
I have done battery, memory etc tests and nothing has resolved the issue.
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May 2, 2014
I have an "HP ENVY TouchSmart Sleekbook 4-1115dx" laptop that is about two weeks past warranty and the screen went blank. I currently have an old crt monitor hooked up to it and everyting works fine with the machine -- just cant see the screen. Will i need to replace the entire display or can i just replace the chord/ribbon from the display thru the hinges to the main unit?
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Aug 16, 2013
Blank display, connected to tv via hdmi and to monitor via vga still blank. Tried with single ram in both slots alternatively still blank. Reconnected hdd still the same. Consulted with a technician, who tells that it is possibly a IC got corrupted (maybe of the vga or graphic). Is it repairable without replacing motherboard. If so then, where do I find the IC. What is the IC model number and what else do I need to do?
Using: HP Pavilion dv6-3050tx Product number: XB772PA#ACJ
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Aug 28, 2014
HP Windows8 model15-d053cl screen blank
My computer starts and runs through the welcome screen but then goes blank. The screen is backlit, and the mouse is there and I can move it, but screen is black. I shut down the computer last night and I think I closed it before it was done with its business. Opened it this am and was blank.
I have removed the battery and I think I have followed the hard reset appropriately, but I have seen 2 different instructions one in a forum and one in HP support page, so I am not positive.
This computer was purchased only a few months ago and this is pretty ridiculous, right?
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Sep 15, 2014
When I switch the laptop on, I can hear the fan, the wifi and caps lights come on but the display remains blank. This happened about two weeks ago so I did a hard reset and that worked. When my laptop, which is a pavilion g6-1112sa model that I've only had for two tears went into sleep mode yesterday I tried to awaken it but the screen just remained blank. I've tried a hard reset again today but it doesn't work at all.
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May 14, 2014
(HP 2000 Notebook PC / Windows 8.1, 64 Bit) Blank screen always, external monitor works fine. What components could be malfunctioning? This occured about six months ago, approximately one week after the one year warranty expired.
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Feb 12, 2014
Computer worked as advertised until it started with a blank screen when awaking from sleep or now on start.
Running Win 8.1(all drivers and software current as of upgrade to 8.1) 64 bit. Only other indicator of something wrong besides the blank screen is that the caps button light is flashing.
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Oct 3, 2014
i have a HP 2000 nopebook PC and its giving me a black screen with no error codes or beeps. I can hear the startup sounds and see the screen brighten up and then gets dim. When I hook it up to an external moniter it comes up. I have tested the memory, the inverter, I tried draining the battery and I even tried updating the graphics card and still nothing.
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Jun 17, 2014
Lenovo G510 laptop; Windows 7
I'm trying to set up the laptop to use an external monitor via HDMI. I tried a setting but it didn't work. However the laptop screen went blank and now I can't undo the changes.
On reboot, the screen works until the Window splash screen then it goes blank as the computer continues to boot up.
Booting into safe mode works, but I can't access the graphics card properties from there.
Tried unplugging the HDMI cable, but doesn't work.
How can I bring back the default display settings without doing a hard reset? (It's not my own computer)....
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Apr 16, 2014
Model# HP Pavilion dm1-4151NR
Product# A6X41UA#ABA
Windows 7 Home Premium 64 bit
Screen looks like it has a very dark sun glass over it. If you shine a flash light on it you can see what is there. VGA connection to another monitor works okay.
Updated BIOS to latest. No change.
Updated Graphic driver. No change.
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Sep 19, 2014
My HP Pavilion dvr-1200 CTO Entertainment Notebook PC has a huge problem. It will not display anything other than a set pattern of rotating block colors -it goes from red to blue to green to a shadow sort of grey with vertical lines, each lasting about ten seconds, than repeating over and over. You can hear the computer starting up, and you can get it to the start page by knowing when to press enter and when to scan your fingerprint; this is as far as I can get without seeing. I've had the problem for about two months; the unfortunate thing is after about a week, I decided to hook up a external monitor to it, and got a full picture, with everything but the screen display working great. Unfortunately, in excited haste, I decided it had to be a graphics driver issue, which would just mean an update or a completely new set of drivers. Great. But I accidentally deleted the drivers I had before I uploaded new ones, and the external screen I was using went blank.
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Jan 30, 2013
My laptop pavilion dv6t 6b00 quad edition entertainment notebook pc. tripple booted with windows 8, 7 and ubuntu. was working nicely for a year and 35 days. today when I tried to start it, a blank white screen appears. no movement. does not work even with external monitor. even the start up hp logo does not come up to take me to bios. no movement. even lights don't change when I push the wifi or sound button on the keyboard. no external media. has super important data and loss can cause big problems.
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Dec 6, 2014
Recently, the screen on my laptop goes blank, then after a few seconds returns to normal with a message that the display driver stopped working but has recovered.
Is there a possible solution to stop this happening?
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Aug 9, 2014
My laptop shows me a blank screen after the windows bar loading screen. It did an automatic test on my hard drive to fix files, but when I restarted, it still would keep doing this test. I've tried to use a Windows Vista Upgrade/Recovery, but there is no backup and it keeps giving me an error on all types of restoration. I have just tried the Hard Disk Self Test and it says that there is an error #1 - 04 Fail. From what I've read in the forums, I will likely have to replace the hard drive, but how to recover the files from the old drive and what kind of drive I need to replace.
My product number is: GM010UA#ABL
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Jan 24, 2009
a friend of mine has a problem with her compaq presario v3000.. power on, there's no display at all. the blue hardware lights turn on, and the CD drive opens, and im pretty sure its working inside, but no display.. wat do i do? i used a VGA cable to connect it to my TV, but the TV, which starts with that blue screen (no signal) turns off (black screen) when i connect the cable. i currently have no idea wat to do.. im assuming its a problem with the video card. but is there anything else i can try before sending it to a repair shop to have it done?
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Nov 13, 2014
HP ENVY 15-j165 hdmi output problem - tv recognised in video and audio setup BUT external screen blank ....
It even mentions the SONY-TV in the output settings (audio and video) but there is nothing on my tv, just a blank screen ....
I have tried re-installing drivers, getting frustrated ....
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Sep 11, 2014
my computer, compaq presario CQ60, which orinionally ran vista ) updated the windows automatically and now the display is blurry and the icons and sign in screen are too big for the screen. it does not give me an option to change the display change the resolution. is it possible to go back to an earlier version of windows 8 ( i bought it online when vista stopped working).
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Sep 8, 2009
My friend gave me his broken laptop which is not too old. turion x2, 1gb ram, vista. He said one day he was using it and the screen went black. I turned it on and a fan noose starts but slowly stops. I don't really hear anything from it either. I also hooked it up to a VGA monitor and the it is black as well. Any ideas on what it isand is it easily fixed?
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May 20, 2009
I bought a tx1309au a little over a year ago; a couple of days ago I just noticed that it started to overheat alot. Then on Monday, when I turned it on, the screen was just black. It stayed that way for a whole 30mins and I had to turn it off. A few hours later I tried to use it again but still the same. My friend has a similar laptop and he theorizes that it must be the nvidia component at fault. Problem is, my warranty has just expired. Does anyone know how accurate his assessment is? And more importantly, how much it costs to have the nvidia replaced?
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Jun 24, 2014
i have a compaq presario CQ42 . today i has disassembling my laptop and applying thermal paste on cpu and gpu . so , the problem is when i play games about 5min or 10min my laptop suddenly go on sleep and shutdown itself then i try to restart it and after that i get this message"The system bios has detected your notebook PC was placed in hibernation to avoid overheating .The system is now operating normally and your data should remain intact. Overheating may occur if the cooling vents are blocked or the operating temperature exceed the specification. The notebook PC should return to normal operation once the situation is resolved.
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Apr 15, 2010
if I opened the screen anymore than 4-5 inches, it would freeze half the screen and turn the over half into a complete jumbled mess. I ordered replacement screen about 2 months ago, and w/ me being lazy and all, it's been sitting on my office floor. I've been using the laptop daily, but instead it stays on my desk and is running through an Acer desktop monitor w/o any issues whatsoever.
So I brokedown and started installing the new screeen today, only to get this when I switched the output back over to the laptop:
It made an audible whining noise both times I switched over, so I quickly switched it off. At this point I'm wondering if the cable from the motherboard to the screen is the issue, but I don't wanna keep throwing parts at a computer this only cost me $250 brand new.
Also, when I finally get this figured out...I can't remember which plug this mic connector goes into.
It can either go here next to the keyboard cable or over here by the fan.
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