HP Compaq Presario CQ60 Display :: When Turn On Laptop Screen Remains Black
Aug 4, 2012
I have a Compaq Presario CQ60. The Display does not appear to be working. When I turn on the laptop the display remains black. No boot up screen, nothing. I can't go into the bios because I have no screen. The screen remains black. The harddrive appears to be working and all other functions appear to be working but I am not sure because I have no screen.
Is this a known issue with the Compaq Presario CQ60?
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Oct 12, 2011
First of all my laptop is : HP Pavilion dv6-6160se Entertainment Notebook
To the problem now : A few days ago my laptops screen started out of a sudden shutting down/turning black( no lights at all ). This was happening while using the laptop at random. The screen had no lights, and if i use a flashlight on it there is nothing. like its turned off completely.
Before this happens. This behavior varies. Sometimes it flickers from my desktop to a black screen then back on and some times not. Most of the times screen changed to a random color (green mostly) then becomes black/shuts down.
NOTE: The laptop keeps running, i can hear the videos playing so it probably isn't a gpu chip or gpu issue , music and games.
Here are everything i tried and all or the details i could accumulate in past couple of days:
1. If the screen flickers , blacks out and then turns back on i get a message that gpu drivers have stopped working and recovered ( on both amd and intel ).
2. If the screen blacks out, on rare ocasions if you close the laptop lid and let the laptop go to sleep , when waking up screen works again ( noticable due to screen moving)
3. I tried installing 4 different drivers all with clear install. ( didn't work)
4. I tried to to recover system with restore point. ( didn't work)
5. I tried to lower the screen brightness. ( didn't work)
6. tried this trick: Turn off laptop.. Remove battery.. Hold the power button for 30-45 seconds.. Plug-in the charger ( don't put the battery in )Turn on laptop and see if it works.
Very Noticable details:
7. Since on of the rare fixes requires to move the lid i tried shaking the screen a bit or pushing it slightly to different directions. This actually does the trick and turns the screen back on ( i am right now typing this after using this "trick"
So, with this one as a hint there are a couple of stuff i have in mind but i am not sure ...
a) There is a loose LCD cable and when i type a little vibration moves it and ends up in a black screen.
b) I read that if you use a flashlight and you cant see your desktop it means its a bad inverter.
c) Can the inverter have a lose cabe instead of the lcd ?
Currently the screen looks ok ( maybe its the certain angle it has after i moved it. Tried to play a game for a few mins and i got the black screen again. Closed the lid so the laptop goes in sleep mode then opened it and it worked. Just for the records.
Just tried to play a game again. got the blackscreen, shaked the screen a bit and it worked but for the 1st time i get the message " Application has been blocked from accessing graphics hardware" , Can it be that its the GPU after all or maybe drivers?
Tried to play a game again and it seem to trigger the issue . ( i am currently running the laptop with only the intel drivers installed) ...
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Jan 25, 2015
I recently got an acer aspire e15 for xmas and I've started to have problems with it like when i turn it on and adjust the screen or simply pick it up to move it the screen will turn off like a standby but take ages coming back on and sometimes it will just simple restart the laptop....
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Sep 11, 2014
my computer, compaq presario CQ60, which orinionally ran vista ) updated the windows automatically and now the display is blurry and the icons and sign in screen are too big for the screen. it does not give me an option to change the display change the resolution. is it possible to go back to an earlier version of windows 8 ( i bought it online when vista stopped working).
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Nov 15, 2012
I have a Compaq Presario CQ61 Product: VM9496Q2X Model: CQ61-319WM, that has a black screen when I power up. The wifi button stays red and the caps lock flashes twice. I believe this indicates a BIOS corruption failure. I have tried resetting by unplugging and removing the battery, and holding the power button for 30 seconds. I have tried the f8 key and the esc repeatedly at power up. I have also tried pressing the windows and B key along with the power key but nothing worked.
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Dec 20, 2014
My dell inspiron 3537 has been showing this problem. When i press the power button on, the display remains black though the fan and dvd writer works . this is followed by 7 beeps . The First beep is loud and remaining 6 are short beeps. Beeping repeats untill i press the power button. My laptop is only around 6 months old.
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Jun 3, 2012
I have a Compaq Presario CQ57 Laptop which has worked fine up until this morning as i cannot connect to the internet with wireless. I have re-started my laptop and checked the settings but i keep getting the same message telling me to turn the wireless on. The F12 is orange and remains orange and will not turn on or change colour.
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Nov 1, 2009
My little brother owns this notebook and it get rather hot when used.
It has a Intel Celeron 575 running at 2,00 GHz and a Intel GMA 4500mhd on a Intel GL40 mainboard.
It reports that it runs at 60c when idle, but it feels very hot when in use.
Even my own system runs cooler and it includes a ATI Mobility X1600 that can get a little toasty when in use.
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Jun 22, 2009
i bought a new laptop the other day and this is the specs :
AMD sepron SI-42 2.1GHz
250GB RAM
NVIDIA GEFORCE 8200M
WINDOWS VISTA HOME BASIC (32bit) with service pack 1
now would that spec b good enough to run a game with
OS: Windows Vista - Service Pack 1 / XP - Service Pack 3
Processor: Intel Core 2 Duo 1.8Ghz, AMD Athlon X2 64 2.4Ghz
Memory: 1.5GB, 16GB Free Hard Drive Space
Video Card: 256MB NVIDIA 7900 / 256MB ATI X1900
Recommended System Requirements OS: Windows Vista - Service Pack 1 / XP - Service Pack 3
Processor: Intel Core 2 Quad 2.4Ghz, AMD Phenom X3 2.1Ghz
Memory: 2 GB (Windows XP) 2.5 GB (Windows Vista)
18 GB Free Hard Drive Space
Video Card: 512MB NVIDIA 8600 / 512MB ATI 3870
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Oct 5, 2009
i purchased over 8 months ago. The thing is, when i first bought this item, i had no problems with it, untill i installed windows 7. Now it turns off, overheats, and goes really slow. I have 1 years warranty so what would i go about sending it to? hp?. Does any1 know there details?
Laptop specs
3 gb ram
intel Celeron dual-core processor. 2.00 Ghz.
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Feb 18, 2009
I got XP working with relative ease on this laptop (even the blue LED for Wi-Fi thanks to this forum) and I thought I was home safe. This morning however I realized that when the laptop comes out of sleep the sound is not working.
XP works great on this laptop. With IE running I only have 376MB memory use, 26 processes and the CPU idles @ 0-1%
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Feb 3, 2009
The screen on my wife's presario notebook suddenly went black on sunday. She was surfing on the net when that happened. The screen wasn't completely black, it was kinda gray-ish like the LCD light was still on. The power LED was also still on. She turned the notebook off and back on and the screen stayed pitch black. The power LED comes on, the fan is running and also the DVD drive starts running but neither do I see a picture nor does the HDD LED flicker.
I tried different things like unhooking the power, uninstalling the battery but nothing helped. However after a couple of restarts I was able to make it show the 'Compaq' logo twice. Each time the HDD LED flickered a couple of times and then the screen was gray again.
On the Compaq website they suggest to re-set the RAM module(s). Does that sound like a possible solution to anybody? My wife is going to check if the notebook is still under warranty (She bought it in August last year) before I try to mess with the RAM.
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Nov 11, 2009
hard time, reverting this machine back to XP.
The network driver should be a Atheros 5007E, For some reason its not working.
I got this laptop free and seeing i have a Enterprise edition of XP. I figure i'd wipe out this old VISTA.
where to get XP drivers for this card? As the other drivers i've figured out already.
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Feb 4, 2013
My studio 1555 is not starting. When I press it, power button goes white, I can hear the HDD spinning but no beep or error appear. Screen remains black.
When I press the power button again it's turn off.
I've already tryed to take out battery and press power bottom for 30 seconds but nothing happens.
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Feb 2, 2009
I just bought a Compaq Presario CQ60-216DX laptop, which came with Vista installed and I need to downgrade to Windows XP (for work purposes). I can't seem to find a Windows XP driver for this model and am waiting to downgrade until I know if I need one / if there is one.
my questions are:
1) Is there a Windows XP driver for the Presario CQ60-216DX laptop?
2) If the answer to question 1 is no, is there a comparable driver to use?
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Nov 18, 2009
i have a problem with my little brother notebook.
After he muted the sound and then unmuted it it does not play any audio trough the speakers.
Plugging a audio cable in the microfone port fixes the problem, but this is not a permanently fix.
I did a clean install to Windows 7 because he had the free upgrade but the problem still shows up.
I thinking it must be a driver related issue since its working perfect once you reformat.
I used the latest Windows 7 x86 drivers from the HP site.
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Nov 12, 2014
My compaq presario cq 60 i have forgot the bios password (Enter Administrator password ?). after 3 attempts i got a code 63186857 ...
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May 24, 2009
My keyboard and trackpad on my Compaq Presario CQ60 notebook are not responding and don't have any external devices to see whether this is an internal matter. Cannot restart in Safe Mode as keyboard does not respond, however it allows me to type in my password to access vista! I think I have just locked the computer, but don't know how to unlock it, various forums have specified reinstalling drivers etc. but I am unable to do this with no working keyboard and do not know how whether I have pressed a combination of keys which have caused this. I am not sure whether this is a Vista problem or a Compaq/HP problem.
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May 11, 2012
I don't remember the BIOS password.How I can do to clear this pw?
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Oct 29, 2012
Basically just moved house and got Eircom broadband installed, my girlfriends laptop connected automatically, whereas my Compaq CQ60 Presario Notebook WindowsVista will not connect.I have checked so many different forums trying to fix this problem, but to no avail im afraid... it looks like there is an excellent internet connection.... but cannot go on the internet because it says "Unidentified Network local access only"
The router I have is "atheros AR5007 802.11b/g WiFi adapter", and the o/s I have on my laptop is Windows Vista 32 bit.
In our previous residence we had UPC broadband, and I had no problems at all connecting.
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Jul 13, 2012
I have been sent 2 system recovery dvd's and one supplemental disc by hp. I put them into my drive and nothing happens. How do I start this procedure? I thought maybe all that I hav to do was wait until it started automatically (didn't happen) or click on the Boot option - nothing happens there either. I Have an HP Compaq Presario CQ60 Laptop with Windows 7 home premium. What to do? I am NOT a very sophisticated computer user. I need to do the recovery as I've had a total crash.
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Jun 29, 2009
i have HP pavilion dv9381ae,when i turn on i get only black screen before that i didn't have any problem with my notebook. also when i click quick lunch button my notebook turns on.
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Apr 21, 2014
I have a compaq presario CQ61-420US with similar problems below, except I have a black screen, fan turns blinking lights are the same (num lock and cap lock) but they are flashing continuously every second or 2. I have tried the hard reset with the ram fix, connecting an external monitor, changing the battery, and the power adapter to no avail. I also used compressed air on the vents just in case was stuffed with dust since it will overheat and may cause problems, but nothing.
One option I can think of is purchasing a new MotherBoard, but I'm trying anything else before that.
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Aug 16, 2014
I have a "compaq presario v6210US" which worked great for a while then it just shut itself off and restarted and the screen stayed black. Now it keeps restarting itself but the screen stays blakc. I can hear the fan and hard drive and everything else running the way it's supposed to. I heard that this has happened to a bunch of other people so it sounds like a defect to me. How do I get it fixed or do I just pull the hard drive, toss the Presario and get a competitors laptop?
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Jul 22, 2014
I have a problem with my Compaq Presario CQ61-325ED. It won't boot. What I see is a black/blank screen, with the numlock and capslock lights blinking twice every couple of seconds.
According to the blink codes, it seems the BIOS has been corrupted [URL] .... Sadly, no adequate solution is given on that page.Win + B or Fn + B at startup does nothing, pressing all the arrow keys gives me a continuous blinking pattern (edit: I can't seem to replicate this anymore...). I have also tried creating a bootable USB-stick with a BIOS update, but I don't think I have done it correctly, for it never gets activated (the light on the USB never turns on).
Also, removing/resetting the RAMs or just one of the RAMs does not work. Neither does removing/resetting the CMOS battery. How to successfully create a bootable USB-stick with BIOS update for CQ61-325ED?
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Jan 11, 2012
I have laptop listed above. For the past 3 days I hasn't not been able to get it in. it sounds like its starting but the screen stays black. Recently installed antivirus on 01/01/2012 because I had some kind of worm/malware. Windows 7 is the OS. Cap lock light is on and "hp combo assistant" light is on constant no blinking. Don't know what to do.
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Sep 14, 2009
I'm more of a desktop user but my husband gave me this laptop on January 2007. Since then, I think I only used it for less than 20 hours (we don't have a wireless)... when we got out of town.
The last time I used it, about a year ago, it turned off by itself. I tried to use it again when I got home but the screen is just blank whenever I turn it on. What could be the problem? I don't think it's a good idea to send it for repair to HP as the warranty expired already.
when I turn it on, all the blue lights turn on... but the screen won't therefore I can't use it. Ealier, I hooked up an external monitor but didn't work. Could it be an LCD problem?
The notebook doesn't have any scratch or whatsoever. It still looks like new, yet not working.
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Aug 21, 2014
I am currently stumped on troubleshooting error code lights for a clients hp compaq cq62. I have tried the hard reset, reseating the memory, and even plugging the notebook directly into the wall instead of a surge protector with the battery removed. I cannot find any solution on the HP site or any other forum site for that matter as to what a solid caps lock light and a solid orange light on the f12 key.
Currently I am thinking the client is might need a new back light for the system or a new cpu.
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Jul 5, 2009
I just replaced the back piece to the laptop (behind the back of the lcd as well as the front bezel
Know the laptop powers up but, the screen stays black
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Sep 21, 2014
When I replaced my customer's screen on their COmpaq- CQ62-219WM and it showing up black. When I shine a flashlight in it I can see the start menu and whatnot. That means that I need to file a RMA right? I am guessing because the blacklight is out.
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