HP Compaq Presario CQ61-420US Lockups :: System Not Booting / Black Screen With Blinking Lights
Apr 21, 2014
I have a compaq presario CQ61-420US with similar problems below, except I have a black screen, fan turns blinking lights are the same (num lock and cap lock) but they are flashing continuously every second or 2. I have tried the hard reset with the ram fix, connecting an external monitor, changing the battery, and the power adapter to no avail. I also used compressed air on the vents just in case was stuffed with dust since it will overheat and may cause problems, but nothing.
One option I can think of is purchasing a new MotherBoard, but I'm trying anything else before that.
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Jul 22, 2014
I have a problem with my Compaq Presario CQ61-325ED. It won't boot. What I see is a black/blank screen, with the numlock and capslock lights blinking twice every couple of seconds.
According to the blink codes, it seems the BIOS has been corrupted [URL] .... Sadly, no adequate solution is given on that page.Win + B or Fn + B at startup does nothing, pressing all the arrow keys gives me a continuous blinking pattern (edit: I can't seem to replicate this anymore...). I have also tried creating a bootable USB-stick with a BIOS update, but I don't think I have done it correctly, for it never gets activated (the light on the USB never turns on).
Also, removing/resetting the RAMs or just one of the RAMs does not work. Neither does removing/resetting the CMOS battery. How to successfully create a bootable USB-stick with BIOS update for CQ61-325ED?
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Jun 3, 2012
After rebooting my system I now come to a screen to enter system password. Only thing is.. I never set this and there is no way around it.I have tried the take battery out reset CMOS trick that used to work in desktops to no avail.
This is the message I get after too many password attempts.
system disable key 92931076
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Dec 11, 2014
I have a Compaq CQ61-415SA and it seems to have stopped working. I turned it on and it was working fine, then I left it whilst doing something else for a couple of hours, it wasn't attached to the mains supply and when I went to use it the following happened.
When you turn it on the DVD drive tries to access and a fan comes on, that's as far as it goes. The power light stays on, the power lead light comes on and stays on, the two blinking lights blink once then pause then repeat. I have read that this is probably a hardware issue, is that right and what is the next step? I have disconnected the battery and held down the power switch for 20 seconds, but nothing happens.
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Nov 15, 2012
I have a Compaq Presario CQ61 Product: VM9496Q2X Model: CQ61-319WM, that has a black screen when I power up. The wifi button stays red and the caps lock flashes twice. I believe this indicates a BIOS corruption failure. I have tried resetting by unplugging and removing the battery, and holding the power button for 30 seconds. I have tried the f8 key and the esc repeatedly at power up. I have also tried pressing the windows and B key along with the power key but nothing worked.
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Dec 6, 2014
I have a Compaq Presario CQ61-417SA Notebook PC operating on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes into use or an hour into use. It is not caused by clicking a certain program or file. I suspect freeze issue maybe caused by hardware failure, possibly the HDD.
Here's a few observations of the laptop and the things I've tried to diagnose or fix it. During a typical hang the HDD LED light is constantly lit. Have also had both blue screen and black screen freeze. No error messages. Hard drive gets very hot. Entered BIOS and run both Primary Hard Disk Self-Test and Memory Test using InsydeH20 Setup Utility but it passed both.Laptop has been fully reset to factory settings so it can't be because of high CPU usage.
While idle the CPU usage is usually in the range of 13%-25%, with a rare spike of 53%The hard drive is a Western digital Scorpio Black 2.5" 320GB SATA. The laptop is unused so wiping it back to original settings wasn't an issue but I would like to get it back to a useable standard.
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Oct 17, 2013
I purchased an HP g62 notebook 2/12yrs ago I have not used it for almost a year. Problem it is having at first it was not charging properly I would get a message about battery being low and may need to be replaced I continued using it like that for like a month then one day I went to start it up this is what I got' blank screen,caps lock bli king 6 times then blink another 3 times then 6 times then 3 times repeated while the internet button is orange. The fan runs the CD opens, I just replaced the battery and new charger.
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Oct 12, 2014
The laptop was running hot. I cleaned the dust from the fan area. The battery is bad. I checked the volts on the charger which was 43v - bought a new charger that's 18.5 v. I wiped the ram and started with one and moved to different positions. I now have a black screen with the cap lock key blinking blue non-stop and the f12 key led light is constantly on orange. What I should try next and what does the cap lock led blinking without stopping means - is that a code or have a significance?
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Aug 9, 2014
Hp pavilion dv7-6c64nr entertainment PCCore i7Windows7After i switch on its has black screen, caps lock blinking 3 times, function key f12 wifi signal on. But the machine always running (I can hear the sound).
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May 19, 2014
Presario CQ61-411WM
Operating System is Windows 7
Most of the time the laptop will not boot up and I get the single blinking LED on Caps Lock and Num Loc. However, if I am persistent and keep trying the start button it will boot up. After it boots up every thing works fine. I can even do a restart and it will stop and boot back up. But if I do a shutdown then I will have to push the start button several times (it will come up with the single blinking LED on Caps Lock and Num Loc) before it will boot up again.
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Dec 8, 2014
I have been asked to attempt to recover a friends Studio 11737 Laptop. When you plug in the AC Power you get a white power light and then about 30 seconds late you get a amber blink 4 times and then a whiter light. The system will not power up to run any Diagnostics. What these indicators mean?
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Aug 22, 2014
On startup I get "Administrator Password or Power On Password". After three tries - System Disabled (65684298).
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Nov 30, 2014
I have an HP Compaq Presario F 700I forgot administrator pass word.System disabled code: 07497
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Dec 21, 2014
I put tried to put the password in but got that message plus the number 85628188
The laptop had been left standing for a long time. What do I do next ?
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Nov 29, 2009
just wondering about doing a CPU upgrade on the above laptop, the current CPU is an AMD Sempron M100. I'm not to up on my AMD cpu's so not sure what the best upgrade would be. Also, what does the bios support, as there are many CPU's that will fit the S1 socket, but I guess not all will be supported in the bios, so does anyone have any knowledge on this.
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Feb 3, 2009
The screen on my wife's presario notebook suddenly went black on sunday. She was surfing on the net when that happened. The screen wasn't completely black, it was kinda gray-ish like the LCD light was still on. The power LED was also still on. She turned the notebook off and back on and the screen stayed pitch black. The power LED comes on, the fan is running and also the DVD drive starts running but neither do I see a picture nor does the HDD LED flicker.
I tried different things like unhooking the power, uninstalling the battery but nothing helped. However after a couple of restarts I was able to make it show the 'Compaq' logo twice. Each time the HDD LED flickered a couple of times and then the screen was gray again.
On the Compaq website they suggest to re-set the RAM module(s). Does that sound like a possible solution to anybody? My wife is going to check if the notebook is still under warranty (She bought it in August last year) before I try to mess with the RAM.
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Aug 14, 2014
I have several HP 8530p and I getting the num lock & cap lock leds blinking 5 times which indicates a general system board error. Bought new boards still getting the same issue. Note all the units will boot to windows fine, but there is a 10-15 sec delay in hard drive response when operating pc. The mouse is real time responsive but once you clink on a item the lag shows up. What to look for as the problem, CPU , Memory changed, Fans, Cooling system. Bios versions have been updated, I've torn the unit down, cleaned and added new thermal paste to CPU, GPU and added copper shims to promote better heat transfer. The system Diagnostics indicates hardware is ok.
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Jul 4, 2014
My compaq presario CQ71 notebook fires up, tells me it's loading window files then just hangs on a blue screen forever. I've tried every possible route via all F-key functions without any success, including factory re-set but still nothing.
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Oct 2, 2014
I have an COMPAQ PRESARIO CQ61 and suddenly is asking me for the admin bios passwordAfter 3 failure trials, it shows a code "76317137".
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Oct 9, 2014
Just last night Serial I got "Serial Number Not Found" message at boot followed by " Windows 7 Compilation 7601 this windows copy is not genuine".
I tried to insert the product key of the label of the notebook but that didn't solve the problem.
The Nootbook is a HP Compaq presario CQ61 Notebook PC (CQ61-325SP)
S/N C NF 9376 MZL and I am running Windows 7 Home Premium, Service Pack 1
Pentium (R) Dual-core CPU T4300 @ 2.10 GHz.
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Oct 24, 2014
I have replaced my laptop battery and the icon now indicates 100% available but plugged in charging.On removing the power lead the laptop immediately dies.Should I have done something about callibration when installing the battery?
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Feb 3, 2014
I have a Compaq Presario CQ61-313us notebook, and i've just installed windows 8.1, then i realized there was a problem with my Internet, every time i open a website, i always get either a page like this: [URL] ... , or i get "Error: Gateway Timeout", though i can get to the website if i refresh a few times, but it's extremely slow.
Also, i can't download anything, I've been trying to download the .NET Framework 3.5 through Windows Features and windows Update, but in vain. I think that proves that the problem isn't from IE. I also think that it's the wireless driver's fault, but i'm not sure, and i don't know what driver to download. I tried updating it from the properties meny, but it says it's up to date. My wireless adaptor is Qualcomm Atheros AR9285 802.11b|g|n, V3.0.1.155.
Update: I think it's worth noting that when i download with utorrent, it downloads normally with my regular download speed, but other than that, i can't download anything.
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Sep 15, 2014
How do I restore my Compaq Presario CQ61 - 415SA back to factory settings. I have been told to press F11 on start up but it won't work. just loads as normal. Have tried F10 too same result.
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Aug 4, 2012
I have a Compaq Presario CQ60. The Display does not appear to be working. When I turn on the laptop the display remains black. No boot up screen, nothing. I can't go into the bios because I have no screen. The screen remains black. The harddrive appears to be working and all other functions appear to be working but I am not sure because I have no screen.
Is this a known issue with the Compaq Presario CQ60?
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Aug 28, 2014
I have a presario C500 I went to turn it on and it said enter power on password. i dont have on then after so many tries it said SYSTEM DISABLED 13865 i cant be with out my laptop i need it for school..
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Feb 1, 2010
My Compaq Presario CQ61-110SA kept on crashing wiht the blue screen error so yesterday i had some time on my hands so i thought I would do a full system recovery in order to stop this nuisence from happening, however I wish I had read the problems associated with the HP recovery manager first as now I have no OS and a recovery manager that dosn't work.
At the moment I am using the recovry manger pre installed on the hard drive however it gets to installing the drivers, and after about an hour a pop up comes up for about half a second saying a about a driver install or dont install (it looks similair to th etype of pop up on vista when a new program wants to run) however due to it poping up so quickly and then going I cannot see what the actual driver is let alone choose an option, after this it says recovery has failed the error code c:system.savlogsBurnBootwarn.log it states the error was detected during PINIST_BBV , when i opened the log file it seemed all the drivers had succeded but [mini_FBI] resilt failed, I have tried doing the recovery with the wireless button on as I heard this could be the cause but still it didn't work, I have recovery discs that i burned however My laptop wont seem to boot fom disk even though I have changed the BIOS and put harddrive at the bottom and the disc at the top.
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Aug 15, 2014
I have an HP g6-1325sa had an issue that had to replace the fan. However since then nothing will appear on the screen F12 has an orange light on and the caps lock continuously flashes every 2-3 seconds. This is not a blink code it does this continuously.So far i have tried blocking the vents and leaving the laptop running for over an hour as I heard it can be caused by dry solder joints.
I have also tried replacing the motherboard and have twice managed to get a cursor flashing on the screen however niether of these times could a normal boot happen as the HDD was disconnected on both of these occassions, the first time this happened i had just disconnected power and battery and held down power for 30 seconds, i'm guessing that was a cmos reset.
The only cause i can think of is that the processor was cooked when the fan was replaced but having already paid for another motherboard i'd like someone to confirm what it means when the caps lock blinks endlessly and if there is another way to repair it.
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Oct 19, 2014
I have a compaq v3010 us laptop that hangs on a black screen with a blue square asking me for a password and i do not know it. I need the bios password for it to get into the bios on it. The OS is windows 7. The hard drive is a seagate one ....
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Apr 18, 2012
today i tried turing on my laptop its a G56. and the hp logo came on after that i got a black screen with a white cursor blinking. now i tried the hard reset that did not work, there are no blinking lights. i also tested the hard drive and memory and everything passed. i also tride f11 system recovery and does nothing just goes to a black screen again. also a friend of mine has the same exact laptop i tried swapping hard drives to see maybe if it was my computer but his hard drive work fine on my comp. then i put my hard drive in his comp and did the same exact thing, black screen with the white cursor.
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Nov 25, 2014
My Dell Inspiron 14 1440 froze and i decided to manually turn it on and back on. I pushed, and held the power button until it turned off. Once it turned off i decided to take the battery out (for no apparent reason). So i took it out and put it back it (i didn't really touch anything). Once i put it back in i tried turning it on by pressing the power button, but it wouldn't turn on. The screen is black, there are no blue lights that are on. (These lights are on when you turn the laptop on).I tried the taking out the battery and hold power button for 30-60secs trick, but no luck. I also have taken out my laptop's ram and re-inserted it (same with my hard drive). Oh and my battery is fully charged. I tried searching the net for solutions but no one really has the same problem as me. Most of the other people with problems said they could hear the fan, but with mine there is noting. No sound. No lights. No working laptop just one really expensive door stop.
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