HP Compaq Presario CQ61-313us Networking :: Internet Error - Gateway Timeout
Feb 3, 2014
I have a Compaq Presario CQ61-313us notebook, and i've just installed windows 8.1, then i realized there was a problem with my Internet, every time i open a website, i always get either a page like this: [URL] ... , or i get "Error: Gateway Timeout", though i can get to the website if i refresh a few times, but it's extremely slow.
Also, i can't download anything, I've been trying to download the .NET Framework 3.5 through Windows Features and windows Update, but in vain. I think that proves that the problem isn't from IE. I also think that it's the wireless driver's fault, but i'm not sure, and i don't know what driver to download. I tried updating it from the properties meny, but it says it's up to date. My wireless adaptor is Qualcomm Atheros AR9285 802.11b|g|n, V3.0.1.155.
Update: I think it's worth noting that when i download with utorrent, it downloads normally with my regular download speed, but other than that, i can't download anything.
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May 30, 2013
My computer crashed and i had to restore it to factory settings. I then successfully connected it to the internet but now it wont.
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Mar 27, 2013
I have a HP Compaq Presario CQ56 notebook computer. It was set up correctly when I bought it, everything worked perfectly. I somehow managed to get a virus which prevented me from even turning on my computer (Which is odd, because I'm not an idiot with computers, and I know what not to download/sites to visit), so I had to reset my computer back to stock, I used my Windows 7 disk, formatted the partitions and installed windows again.
Now, for some reason it won't connect wirelessly to the internet. It connects when I have an ethernet cable plugged in, but it won't find any networks, as shown in this screen shot:
I'm not sure what's causing it, but I guess it must be a driver issue?
Here's another screenshots :
It works fine when I have my laptop plugged into the internet, when I'm at uni, but when I come home on a weekend I can't bring my laptop back, because I only have WiFi back home.
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Nov 29, 2009
just wondering about doing a CPU upgrade on the above laptop, the current CPU is an AMD Sempron M100. I'm not to up on my AMD cpu's so not sure what the best upgrade would be. Also, what does the bios support, as there are many CPU's that will fit the S1 socket, but I guess not all will be supported in the bios, so does anyone have any knowledge on this.
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Nov 28, 2014
I can't get my presario c700 to connect to the internet. only get local connection. I have tried using compaq's website, microsoft, and atheros website. Nothing is working. I've downloaded a bunch of different drivers. I've found multiple forums with links to drivers that worked, but when I click on them they can't be found. Getting extremely frustrated. All of my other devices connect fully so I know its not my router.
Compaq Presario C700
Atheros AR5007
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Oct 2, 2014
I have an COMPAQ PRESARIO CQ61 and suddenly is asking me for the admin bios passwordAfter 3 failure trials, it shows a code "76317137".
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Oct 9, 2014
Just last night Serial I got "Serial Number Not Found" message at boot followed by " Windows 7 Compilation 7601 this windows copy is not genuine".
I tried to insert the product key of the label of the notebook but that didn't solve the problem.
The Nootbook is a HP Compaq presario CQ61 Notebook PC (CQ61-325SP)
S/N C NF 9376 MZL and I am running Windows 7 Home Premium, Service Pack 1
Pentium (R) Dual-core CPU T4300 @ 2.10 GHz.
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Oct 24, 2014
I have replaced my laptop battery and the icon now indicates 100% available but plugged in charging.On removing the power lead the laptop immediately dies.Should I have done something about callibration when installing the battery?
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Sep 15, 2014
How do I restore my Compaq Presario CQ61 - 415SA back to factory settings. I have been told to press F11 on start up but it won't work. just loads as normal. Have tried F10 too same result.
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Dec 6, 2014
I have a Compaq Presario CQ61-417SA Notebook PC operating on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes into use or an hour into use. It is not caused by clicking a certain program or file. I suspect freeze issue maybe caused by hardware failure, possibly the HDD.
Here's a few observations of the laptop and the things I've tried to diagnose or fix it. During a typical hang the HDD LED light is constantly lit. Have also had both blue screen and black screen freeze. No error messages. Hard drive gets very hot. Entered BIOS and run both Primary Hard Disk Self-Test and Memory Test using InsydeH20 Setup Utility but it passed both.Laptop has been fully reset to factory settings so it can't be because of high CPU usage.
While idle the CPU usage is usually in the range of 13%-25%, with a rare spike of 53%The hard drive is a Western digital Scorpio Black 2.5" 320GB SATA. The laptop is unused so wiping it back to original settings wasn't an issue but I would like to get it back to a useable standard.
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Nov 15, 2012
I have a Compaq Presario CQ61 Product: VM9496Q2X Model: CQ61-319WM, that has a black screen when I power up. The wifi button stays red and the caps lock flashes twice. I believe this indicates a BIOS corruption failure. I have tried resetting by unplugging and removing the battery, and holding the power button for 30 seconds. I have tried the f8 key and the esc repeatedly at power up. I have also tried pressing the windows and B key along with the power key but nothing worked.
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Apr 21, 2014
I have a compaq presario CQ61-420US with similar problems below, except I have a black screen, fan turns blinking lights are the same (num lock and cap lock) but they are flashing continuously every second or 2. I have tried the hard reset with the ram fix, connecting an external monitor, changing the battery, and the power adapter to no avail. I also used compressed air on the vents just in case was stuffed with dust since it will overheat and may cause problems, but nothing.
One option I can think of is purchasing a new MotherBoard, but I'm trying anything else before that.
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Jul 22, 2014
I have a problem with my Compaq Presario CQ61-325ED. It won't boot. What I see is a black/blank screen, with the numlock and capslock lights blinking twice every couple of seconds.
According to the blink codes, it seems the BIOS has been corrupted [URL] .... Sadly, no adequate solution is given on that page.Win + B or Fn + B at startup does nothing, pressing all the arrow keys gives me a continuous blinking pattern (edit: I can't seem to replicate this anymore...). I have also tried creating a bootable USB-stick with a BIOS update, but I don't think I have done it correctly, for it never gets activated (the light on the USB never turns on).
Also, removing/resetting the RAMs or just one of the RAMs does not work. Neither does removing/resetting the CMOS battery. How to successfully create a bootable USB-stick with BIOS update for CQ61-325ED?
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Jun 3, 2012
After rebooting my system I now come to a screen to enter system password. Only thing is.. I never set this and there is no way around it.I have tried the take battery out reset CMOS trick that used to work in desktops to no avail.
This is the message I get after too many password attempts.
system disable key 92931076
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Oct 29, 2014
How to connect my Presario CQ61 Notebook to a Philips TV via HDMI under Windows 7. I checked the settings in the control pannel in Windows 7 and set them to multiple displays. Under the NVIDIA control panel I cloned the displays. Nothing happens, black screen on the TV with "no signal" message. The Notebook is recognizing the TV correctly by the way.
I already spent 2 hours on this. Tried various articles online, but nothing seems to work. The HDMI cable is OK. I successfully connected a Playstation console to the TV. Seems it's not a hardware issue, but something with the settings of my notebook.
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Jul 11, 2009
I've just attempted to burn my recovery discs, currently stalled after burning disc 1 of 3 with the message:
"Re-insert the disc you have just written and close the tray"
Did that an hour ago. Nothing new since. Looks the same as this problem [URL]......
Machine is a Presario CQ61, OS is vista home premium.
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Dec 21, 2014
Actually on Presario CQ61-110SLI I have XP installed instead the original Vista. Now I want upgrade to Windows 7 and contestually mount a new SSD Samsung 840 EVO instead the original... what is the right procedure?...
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Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Jan 30, 2009
I own the Compaq presario laptop and in October it started giving me problems. I would get a blue screen with an error warning. This progressively got worse. It seems the only way I can get my computer to even power up is to lay it on it's side. Yesterday I resinstalled the restore disc. Now (still with it laying on its side) I am getting an error called Windows Boot manager. It says, "Windows failed to start, a recent hardware or software change might be the cause. To fix this problem, insert the windows installation disc and restart computer." I did a computer check on the hard drive when it was up a few days ago, and it seems to be fine. I am running windows vista.
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Mar 5, 2014
I have 5 compaq presario c700 laptops, but i can only use one for wifi!!?? I have down loaded all the networking drivers from this site but the Atheros AR5007 802.11bg wi-fi adapter will not install stating 'driver is not intended for this platform' . I can put the hard drive that works with the wi-fi into any of the machines and the wifi works ok on all machines.
All of the wi-fi cards are the same. I had sorted this problem before but i have forgotten how i done it.
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Nov 19, 2014
I just recently removed vista and upgraded to Win7 32 bit. I tryed to add 4gb of RAM, due to the factory 1gb it came with. However got a Blue screen Error. After that I only installed 1 of/ 2gb stick of RAM and it worked.
My question is, I need 4gb of RAM for this c700, Should I update the Bios for Win 7. By doing so will the c700 allow me to install the 4gb of RAM and work?
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May 21, 2014
I am using HP Compaq 15 a00t2u, windows 7 ultimate 64 bit. I'm not able to connect to the internet via WiFi. Everytime I connect, it says,"no network access." There's a yellow triangle over the WiFi icon. Windows diagonsed it but failed to correct it. A message appears " Wireless Network Connection doesn't have a valid IP address. At times, it fixes the issue but within seconds, the problem again hops up.I am able to connect my mobile and other devices via same router. Also, when I switch on my mobile's Wifi Tethering, laptop connects to the network easily without any issue.
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May 23, 2014
I use compaq presario cq43. my wifi button(f12) and few other buttons like insert,delete is not working.
How can i turn my wifi on. is there any possible way to enable the hardware button ....
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Oct 29, 2012
Basically just moved house and got Eircom broadband installed, my girlfriends laptop connected automatically, whereas my Compaq CQ60 Presario Notebook WindowsVista will not connect.I have checked so many different forums trying to fix this problem, but to no avail im afraid... it looks like there is an excellent internet connection.... but cannot go on the internet because it says "Unidentified Network local access only"
The router I have is "atheros AR5007 802.11b/g WiFi adapter", and the o/s I have on my laptop is Windows Vista 32 bit.
In our previous residence we had UPC broadband, and I had no problems at all connecting.
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Jun 3, 2012
I have a Compaq Presario CQ57 Laptop which has worked fine up until this morning as i cannot connect to the internet with wireless. I have re-started my laptop and checked the settings but i keep getting the same message telling me to turn the wireless on. The F12 is orange and remains orange and will not turn on or change colour.
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Jun 24, 2014
My compaq presario CQ62 laptop's wireless adapter frequently disconnects while I'm online. is there a driver update that will correct this?
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Jul 21, 2014
I've just encountered error 1002 while using recovery... Recovery successfully went through reformattng my drive but crashed before reinstaling the original content. It doesn't matter if I try recovering from hard driver nor dvd rom, it all results in error 1002. I've done some searching and it seems it's quite common error in hp products without proper solution. I feel I'm out of luck as my warranty expired years ago.. How can I resolve this issue? For me it seems that recovery content orginally placed on my hard drive (and later burned on the DVD by me) had been damaged.
- to order another recovery disks set (though I saw few opinions it didn't work)
- buy new "Windows" and install a new fresh installation (will I be able to perform new installation at all?)
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May 19, 2014
Presario CQ61-411WM
Operating System is Windows 7
Most of the time the laptop will not boot up and I get the single blinking LED on Caps Lock and Num Loc. However, if I am persistent and keep trying the start button it will boot up. After it boots up every thing works fine. I can even do a restart and it will stop and boot back up. But if I do a shutdown then I will have to push the start button several times (it will come up with the single blinking LED on Caps Lock and Num Loc) before it will boot up again.
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Apr 28, 2014
Yesterday i purchased hp notebook Model # 15-d018TU, Product: F7P99PA#UUF, then installed windows 7 (64-Bit). Everything else seems to be working fine except the internet. When i open network and sharing centerto set up a new connection, it says "Windows did not detect any networking hardware". Also the drivers for Bluetooth controller, Ethernet controller, Network controller, PCI Simple communication controller, SM Bus controller and USB controller are not updated, and i can't update them as a i don't have any internet access.
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Oct 20, 2013
I have a new Compaq CQ58-353EM laptop. It came with preinstalled system (Windows 8). Afterwards I installed Windows and HP updates.
The problem I have is with the Realtek PCIe FE Family Controller (ethernet). In the device manager it is shown with a yellow triangle with an exclamation mark. In the device state it is stated: Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35).
Laptop has all system and hp updates installed.
I tried the following to resolve the problem:
- 2 different bios versions (F.26 and F.25).
- several add/remove/reinstall of the Realtek drivers
- 2 different versions of Realtek drivers: 8.3.730.2012 and 8.20.815.2013 (from Realtek site).
Ethernet is working OK under Ubuntu.
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