HP Networking :: Realtek Ethernet Driver Error Code 35 - Compaq CQ58 / Windows 8.1
Oct 20, 2013
I have a new Compaq CQ58-353EM laptop. It came with preinstalled system (Windows 8). Afterwards I installed Windows and HP updates.
The problem I have is with the Realtek PCIe FE Family Controller (ethernet). In the device manager it is shown with a yellow triangle with an exclamation mark. In the device state it is stated: Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35).
Laptop has all system and hp updates installed.
I tried the following to resolve the problem:
- 2 different bios versions (F.26 and F.25).
- several add/remove/reinstall of the Realtek drivers
- 2 different versions of Realtek drivers: 8.3.730.2012 and 8.20.815.2013 (from Realtek site).
Ethernet is working OK under Ubuntu.
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Dec 8, 2014
hp mini 110-3011 ee under device manager ethernet controller is yellow marked my .I had reformated the note book with win 7 ultimate where ?I will get the driver for it
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Apr 1, 2010
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Dec 3, 2014
I have a Compaq CQ58. Somehow my wireless is not working? I had a look on my computer (it is running windows 8.1) but it could not find a wireless device . It was running wireless before but now it can't find the wireless lan device. All it can do is run Ethernet.
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Jun 24, 2014
i have a HP 255 G2 Notebook PC that i bought last year. The pc came with windows 8 installed so when i tried to install windows 7 64 bit i noticed the hard drive was GPG encrypted so i had to open the laptop and take out the hdd to reformat it with another computer. That went well. I installed windows 7 but i noticed the ony driver that wont work is the Network Controller driver. I have internet in the computer through a flash usb but now i need to use my wireless internet instead. So i downloaded every driver from my laptop but it wont work so i wonder if the network card is broken. In every network card i've seen on laptops there are to cables connecting the card to the motherboard. One white cable and on black cable but this laptop has only a black cable.
Laptop Model: HP 255 G2 Notebook PC
Network controller IDs:
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Jan 2, 2015
More than 4 weeks I've been looking for Ethernet controller card in the laptop HP-530 for the Windows Vista Home 64-bit not this for the 32 bit, this does not work ....
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Dec 2, 2014
I have an HP pro 3500 series Macrotower , and i have problem and i cant find how to install ethernet driver.
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Mar 2, 2014
HP Mini 110-3000 . Ineed to know what to install for the driver ethernet controller
ethernet controller
hardware ID
PCIVEN_10EC&DEV_8136&SUBSYS_148A103C&REV_04PCIVEN_10EC&DEV_8136&SUBSYS_148A103CPCIVEN_10EC
&DEV_8136&CC_020000PCIVEN_10EC&DEV_8136&CC_0200
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Jan 6, 2015
I can not find the driver ethernet and wi-fi for my pavilion g6, I remember that for before I formated the computer it was Realtek, but now as I install it doesn't work.
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Sep 9, 2014
I accidentally deleted my Ethernet control driver and now I can't get wifi. I tried looking for drivers on the internet but i cant seem to find the right one.
My computer: HP G60 Notebook PC
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May 22, 2014
I have had to downgrade a client's CQ58 notebook from Windows 8 64 to Windows 7 64 at their request. The process has gone quite well and I have managed to find all the necessary drivers - except one, the SM Bus Controller driver, which I am having trouble sourcing. I think this is part of the AMD Catalyst package and I have downloaded and installed the recommended package from AMD's auto-detect and this has not resolved the issue. I have also tried an slight earlier version of these drivers and this too has left me with the same problem. Is it going to seriously affect my clients notebook if I cannot find a suitable driver?
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Mar 7, 2009
I get random crashes and the apparent crashes I get all relate to this error message:
Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (rtlh86.sys, rtlh64.sys)
This problem was caused by a missing driver for Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (rtlh86.sys, rtlh64.sys), which was created by Realtek Semiconductor Corp.
According to the spec sheet for my laptop and Hp's website this is what I have on my laptop: Realtek RTL8101 Family PCI-E Fast Ethernet NIC rather than the 8168.
Could this conflicting information be the source of the problem? How come Windows shows a different NIC to the HP website? I've tried to download the driver off the Realtek website but I find the website frustratingly annoying and basically pants (for such a global player)!
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Feb 10, 2014
I had an error code 43, then I uninstalled the driver, rebooted my computer and I can't see it in the device manager anymore. What should I do ? It was previously listed as a Lenovo VHID device, but I can't see that in the device manager either. It also doesn't show up as an unknown device.
I have little knowledge of computer hardware, and I'd like to know what this driver does and what happens if I don't have it, and how do I reinstall it.
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Oct 17, 2014
i have just purchased for a gift HP 15-g018sv.
The laptop has windows 8 pre installed.
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The problem is that there are no drivers nowhere for Windows 7 for the ethernet and network cards, so i cant install updates.
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Aug 11, 2014
I just installed a new OS and I cannot get on the Internet to download any drivers. Apparently the system does not see the Ethernet card.
Drivers for this device are not installed. (Code 25)
Location PCI Slot 5
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Jul 1, 2014
Yesterday I bought a Compaq CQ58 with Windows 8 on it. I would like to buy Windows 7 to replace Windows 8 with. But:
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2. And if so, can I still have the default HP programs on it?
3. And if so, how?
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Ok, i found the solution for my Acer P3-171. I uninstalled Аcer cradle driver (by starting the installer downloaded from official site). Then i installed video driver for Windows 8.1 and everything now works fine.
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Jul 25, 2014
I've received a used HP Pavilion G6 - 1C40CA.
There was a clean install of Windows 7 Home Premium- 64bit.
After searching around online, got a hint of what to do.
Made it to the Device Manager, these are missing or non existant (small yellow exclamation triangle):
Ethernet Controller (Hardware ID: PCI/VEN_10EC&DEV_8136)
Network Controller (Hareware ID: PCI/VEN_14E4&DEV_4727)
PCI Device (Hareware ID: PCI/VEN_10EC&DEV_5209)
SM Bus Controller (Hardware ID: PCI/VEN_1022&DEV_780B)
Along with finding the proper downloads, I'm not sure in which order I should be installing them (if there is a specific order at all), and if I need to reboot every time I install something new.
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Jan 1, 2009
I got a Dv9500 although the lid says its a Pavillion DV9000 and I am dying for the ethernet driver and the OHCI Compliant IEEE 1395 host controller drivers.
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Nov 29, 2009
I recently did a clean install from Vista 64 to Windows 7 64... I was upgrading my drivers today but came across a problem... When I install the newest driver (here) for my Realtek Family PCI-E Fast Ethernet NIC port, my download speed (from speedtest.net) drops from 20-25,000 Mbs to 5,000 Mbs
The newest driver is 7.4.713.2009... The one which installed when I loaded up the HP / Windows 7 discs was version 7.2.1127.2008, so when I saw my speed drop so much I rolled back to this driver... So what am I missing here? Why is the newer driver causing the speed to drop so much?
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Oct 21, 2013
send the ethernet driver for HP pavilion 15-e006tu for windows 7 32 bit
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Mar 26, 2014
So, Lenovo thinks my hard drive was failing on my G500. They send me a hard drive and 4 Lenovo recovery discs. I install everything properly and I get a Windows activation error.
I call Lenovo and they verify the O/S and the hard drive are properly installed. However, they tell me they cannot give me a license key and I must ship my laptop back to Lenovo so they can install a license key. Does this make sense?
The windows activation error code is 0xC004C003.
Now, what was interesting is when the rep took remote control of my machine, I saw it was registered under my son's email address and not mine (I entered mine when I did the login after the reinstall) and how/why it shows my son's address.
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What i need to do now to get my lap in a working conditions
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My Compaq Mini CQ10-150CA just started asking me to enter Current Password. I get three attempts then it displays
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Aug 24, 2014
I've bought the Pavilion 17 - f002sm, and instaled Windows 8.1 on it... and now when ever i boot the computer, the device manager says the display driver has stoped because it reports an error (code 43)..I've downloaded the driver from this site i had this error, and from the AMD site it had the same problem... the graphic card is AMD RADEON R7 M260.... in the device manager i have a anothe display driver - Microsoft Basic display adapter, i thik these two are in conflict... And one more question, is it possible to instal windows 7 to this notebook?!
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Feb 17, 2010
I've just done a clean install of Windows 7 64bit and installed the latest Realtek HD driver (2.42) from their site, selected 5.1 in the sound properties through Windows and Audio Manager but when I playback media the sound is still tinny and only 2.0.
I haven't installed anything else and let Windows find the other drivers for my 9600M GS etc
This is the second time I've installed the OS as facing the same problem before and thought it might have been a corrupt installation or something.
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Oct 18, 2008
if there's any new realtek drivers for the 6920g, Ive done multiple search's myself and came up with nothing
I ask because whilest playing games or just listening to music every so often (well pritty regulary actualy) the sound just becomes verry distorted and unplayable untill I restart the app/game. I have tryed to install the latest official realtek driver 2.06 (not acer's version), I now know this was'nt the smartest of moves on my part as the sound then became verry tinny witch i now know was because the normal realtek driver's dont account for the ''tuba'' in acers.
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Feb 22, 2012
I have a really annoying problem with sound quality. When i install the realtek hd audio driver, the sound starts to be noisy. I hear it when no sound is on output, or moving my mouse, HDD activity, etc. I used the sound card with win7 driver (no realtek), and it was really good, but the mic was just awful. 2 years ago i found an old version of realtek driver, which was good, but i dont remember the version number.
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