HP Compaq CQ58 Networking :: Wireless Hardware Not Working?
Dec 3, 2014
I have a Compaq CQ58. Somehow my wireless is not working? I had a look on my computer (it is running windows 8.1) but it could not find a wireless device . It was running wireless before but now it can't find the wireless lan device. All it can do is run Ethernet.
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Oct 20, 2013
I have a new Compaq CQ58-353EM laptop. It came with preinstalled system (Windows 8). Afterwards I installed Windows and HP updates.
The problem I have is with the Realtek PCIe FE Family Controller (ethernet). In the device manager it is shown with a yellow triangle with an exclamation mark. In the device state it is stated: Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35).
Laptop has all system and hp updates installed.
I tried the following to resolve the problem:
- 2 different bios versions (F.26 and F.25).
- several add/remove/reinstall of the Realtek drivers
- 2 different versions of Realtek drivers: 8.3.730.2012 and 8.20.815.2013 (from Realtek site).
Ethernet is working OK under Ubuntu.
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Jun 3, 2012
I have a Compaq Presario CQ57 Laptop which has worked fine up until this morning as i cannot connect to the internet with wireless. I have re-started my laptop and checked the settings but i keep getting the same message telling me to turn the wireless on. The F12 is orange and remains orange and will not turn on or change colour.
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Oct 27, 2014
I am having the same trouble with an hp 15-r029na
PCIVEN_10EC&DEV_8179&SUBSYS_197D103C&REV_01PCIVEN_10EC&DEV_8179&SUBSYS_197D103CPCIVEN_10EC
&DEV_8179&CC_028000PCIVEN_10EC&DEV_8179&CC_0280
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Aug 20, 2014
My wireless button will not light up blue. Pressing it only switches airplane mode on and off. I tried a hard reset and it didn't work. I have a HP Envy TS 17 Notebook. Product number is E8A11UA#ABA. How to solve this?
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Jan 30, 2009
I just got my Dell Outlet Latitude E6500, and I can't seem to get the wireless network running sometimes.
When I had the computer on battery, it somehow connected to my router, but when I later plugged it in, it wouldn't connect. No idea what's going on, but I did get a message that said the Dell Wireless card was not connected ("hardware disconnected")
Is this an issue b/c I bought it refurbished, or would I have faced this with a brand new computer too?
Separately, I didn't realize how large this computer is. Makes me think that perhaps I should return it and get a 14". Not sure yet what to do.
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Dec 28, 2009
My HP 14-d010TU after install windows ultimate 64 bit not working in below this items
---> Bluetooth Controller
---> Network Controller
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Dec 17, 2014
I have HP 15-g022np, and i installer Windows 7 Ultimate 64x, but i have a problem, i only can use internet with Ethernet cable.
I installed this : Driver de rede local LAN sem fio Qualcomm Atheros série QCA9000 from my drivers model and still not working.
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Aug 9, 2014
today I bought Hp14-d106tx and I install Windows 8.There was no driver DVD in the package, so I downloaded from URL...Everything goes well, except the wireless driver,There are 2 drivers for wireless, and they I installed them and, show below,
sp65029 - shows "sp65029.exe has stopped working"
sp65428 - shows "This app can't run on your PC"
These are official driver downloaded from HP website itself doesn't work, where else should I find it?I installed touchpad driver already, but can't find the way to automatically disable it when usb mouse is connected.
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Jan 25, 2015
I will start out with my laptop's system information (and I am typing this on a cell phone)It is an HP Pavilion dv6 Notebook PC with product number - B3K21PA#ABG. Serial number is 2CE2201C96. I have a Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter according to my device manager. I have recently changed my ISP and the wireless router they have provided is the Linksys E1200 model.Now, on to the problem - after a prolonged internet use (skype call or playing internet games) my laptop just stops giving me access to the internet.
And I say it like that because the internet connection icon shows that I have network access and internet connection but none of my software or browsers are able to connect to the internet. I have tried updating the driver (both by checking driver updates and by downloading the drivers manually). I have also tried system restores and everything else I could think of, short of actually doing a factory reset on the entire thing. And I should also mention - although this issue has occurred several times now since I changed ISP (and yes, I called them about it too), this current time seems to be permanent since it has been hours and it is still not working.
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Aug 6, 2014
last week i turned of my wireless internet for three days (i was out of town and didn't need it) but today when i went to turn it back on it couln't detect my wireless internet. it's an hp enve dv7 7250 running windows 8 64 bit
i've had the computer for two years.
about a months ago i had to reset the computer due to software problems.
my wireless router was just replaced two weeks ago and all other devices are working fine.
i have attempted to reinstall the drivers. no changes
i have had issues with the wireless on the computer for the passed year (limited access) usualy fixed its self
when pluged directly into the internet, internet works fine.
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Feb 16, 2012
I am reloading my laptop and have downloaded all the wireless drivers listed on the HP support site for my machine. None of them are working for my wireless. I am running Win 7 32bit. Is there some other place I should be looking?
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May 20, 2014
my laptop is Pavilion g6 Notebook PCafter i installed windows 7 i noticed that wireless not working when i press on the button its idle .. nothing happensi know i must install a driver but i realy dont know what is the right driver for my laptop
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Jan 19, 2015
The wireless button has stopped working on my pavilion g6. I have read that a few people have had this issue.
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Sep 23, 2014
my lan wireless is not installing or working in windows 7(64 bit) in 15-d009tu.
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Dec 20, 2014
Laptop is prompting for a system password. I've tried the only password I've ever used and it's not working. After three attempts it gives me disable code 53615690.
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Oct 16, 2014
My daughters cq58 has a power on password that i want to remove so that i can use the laptop for another family member but when i try to enter the bios it will not accept the password. I am sure i set them both to the same.
After 3 attempts it gives me the following code 75656673
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Nov 14, 2014
I have a HP ENVY TouchSmart 14t-k000 CTO Ultrabook. It just went out of warranty a month or so ago but started blue-screening rigth after that - I had to reinstall Windows 8.1.
Since the install, my wifi has not been working properly. (I can use an Ethernet cable without a problem.) Sometimes it will say the wifi is connected with full bars, but then I get a "DNS_PROBE_FINISHED_NO_INTERNET" when I try to pull up any browser and nothing will load. Other times it just won't connect at all. The weird thing is that 5% of the time it will work fine, and I'll be able to use wifi no problem for a couple hours at a time.
What could possibly be going on? Is it a driver issue? Should I get a new network adapter? Is it a settings issue?
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Jul 2, 2014
I have a new HP pavillion d002tx. I have installed windows 8.1(64 bit). And also the driver.But still my wireless Lan is not working.
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Aug 21, 2014
I am missing the network driver as well and have tried installing it many times but still no luck. I have an HP Pavilion DV7 - 2110sa Laptop running Windows Vista.
Here are my id's:
Network Controller:
PCIVEN_168C&DEV_002B&SUBSYS_3040103C&REV_01
PCIVEN_168C&DEV_002B&SUBSYS_3040103C
PCIVEN_168C&DEV_002B&CC_028000
PCIVEN_168C&DEV_002B&CC_0280
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May 30, 2014
I had to install a new hard drive and re-install windows 7 on my Pavilion dv6. I downloaded drivers for LAN card and can get on internet with wire connected. When I installed wireless drivers I get compatibility box that says drivers did not install properly. Net work controller shows no driver installed. I am running windows 7...
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Aug 16, 2009
I get a red X over the internet icon and my router will no longer recognize any networks. I called my ISP and the manufactuer of my Belkin router. So I went out and rought a brand new Net Gear router. Still not working. I called Net Gear and they think it's my wireless card?
Is there a way to determine for sure if its a hardware problem? Maybe I need to download a driver?
Is there a wireless switch on my laptop? Do I need to configure my new router? I'm hoping to use my Belkin router if it's just a driver problem so I can take back the new router and get my money back.
Pavilion dv6=7135nr entertainment PC. Windows 7.
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Jun 28, 2014
My wireless is turned off or disabled. The wireless button is yellow. I tried pressing the wireless button and the button remains yellow. What needs to be done to enable the wireless.
HP Laptop
Compaq 6530b
s/n CNU93829VL
p/n KE822AV
XP operating system
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Oct 29, 2012
Basically just moved house and got Eircom broadband installed, my girlfriends laptop connected automatically, whereas my Compaq CQ60 Presario Notebook WindowsVista will not connect.I have checked so many different forums trying to fix this problem, but to no avail im afraid... it looks like there is an excellent internet connection.... but cannot go on the internet because it says "Unidentified Network local access only"
The router I have is "atheros AR5007 802.11b/g WiFi adapter", and the o/s I have on my laptop is Windows Vista 32 bit.
In our previous residence we had UPC broadband, and I had no problems at all connecting.
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Jun 24, 2014
My compaq presario CQ62 laptop's wireless adapter frequently disconnects while I'm online. is there a driver update that will correct this?
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Aug 18, 2014
Since Windows did an automatic update to my CompaqCQ58 laptop (running on Windows 8.1) on 16th August I've lost all sound.
I've read Mario's methods for correcting the fault, but my list of "Installed Updates" does not show KB2962407.
There is an update on 16/8/14 numbered KB2962409. Is this the one I should uninstall and hide, or am I going to lose some other function of the laptop?
Surely I am not the only one affected by this glitch. Are HP bombarding Windows with demands for them to correct their fault, or are we all expected to repair our own machines!
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Sep 1, 2014
I updated my laptop from windows 8 (when sound worked fine) to windows 8.1 where it doesn't. If I go to the control panel and unistall the realtek drivers, then re-install them the sound works, that is until I switch off (yes I know - don't switch off then ...
When the computer restarts there is no audio....again. the only way I have found to get it working is the uninstall - re-install of the drivers.
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Sep 13, 2014
My laptop has been very happily connecting wirelessly for many years and all of a sudden in the last 2 days it is refusing to connect wirelessly saying there are no wireless networks. the wireless button is turned on and all other devices in the house connect. I have tried wired via an ethernet cable and all is fine. I have tried updating the driver and backing out to the previously installed driver and neither resolves the issue.
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Jun 29, 2013
Wi-fi was working fine. But now it cannot be turned on. OS is Windows 8, laptop is HP Compaq 6730b.
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Jun 26, 2009
sometimes when i plug in, the wireless disables itself. hp wireless helper app tells me that it is disabled using the button... but the button is on. and then immediately when i unplug the laptop and run on battery, the wireless turns on and connects, and the wireless light on the switch is blue.
i tried disabling and enabling the wireless network adapter, it didnt work. i tried turning the switch on/off manually while plugged in, it doesnt work.
also, i noticed that the LED for the "power on" near the wireless switch (next to "charging" light and "HDD access" light is very dim or off, while the laptop is on. I think it might be related.
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