HP/Compaq :: HP DV6799ea Vista BSOD And Realtek Driver
Mar 7, 2009
I get random crashes and the apparent crashes I get all relate to this error message:
Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (rtlh86.sys, rtlh64.sys)
This problem was caused by a missing driver for Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (rtlh86.sys, rtlh64.sys), which was created by Realtek Semiconductor Corp.
According to the spec sheet for my laptop and Hp's website this is what I have on my laptop: Realtek RTL8101 Family PCI-E Fast Ethernet NIC rather than the 8168.
Could this conflicting information be the source of the problem? How come Windows shows a different NIC to the HP website? I've tried to download the driver off the Realtek website but I find the website frustratingly annoying and basically pants (for such a global player)!
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Apr 9, 2009
I have a dv7-1025nr, I used to run XP SP3 on it and it worked great, but I have to pass the laptop on to my brother and I am getting a dv7-2000. So I had to reinstall Vista, tried x64, everything works except Realtek LAN. It is only detected in Safe Mode, in Normal Mode or even in Safe Mode with Networking, the LEDs for activity stop lighting up during Vista loading.
I tried Vista x86, same problem. I tried XP SP3 again, LAN is there, no problems at all.
I tried Vista x64 again, Safe Mode, LAN works perfect, I can even browse the net.
What the heck is going on ? I tried all possible driver combinations, unless in Safe Mode, all drivers say the hardware is not even present.
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Oct 20, 2013
I have a new Compaq CQ58-353EM laptop. It came with preinstalled system (Windows 8). Afterwards I installed Windows and HP updates.
The problem I have is with the Realtek PCIe FE Family Controller (ethernet). In the device manager it is shown with a yellow triangle with an exclamation mark. In the device state it is stated: Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35).
Laptop has all system and hp updates installed.
I tried the following to resolve the problem:
- 2 different bios versions (F.26 and F.25).
- several add/remove/reinstall of the Realtek drivers
- 2 different versions of Realtek drivers: 8.3.730.2012 and 8.20.815.2013 (from Realtek site).
Ethernet is working OK under Ubuntu.
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Feb 17, 2010
I've just done a clean install of Windows 7 64bit and installed the latest Realtek HD driver (2.42) from their site, selected 5.1 in the sound properties through Windows and Audio Manager but when I playback media the sound is still tinny and only 2.0.
I haven't installed anything else and let Windows find the other drivers for my 9600M GS etc
This is the second time I've installed the OS as facing the same problem before and thought it might have been a corrupt installation or something.
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Oct 18, 2008
if there's any new realtek drivers for the 6920g, Ive done multiple search's myself and came up with nothing
I ask because whilest playing games or just listening to music every so often (well pritty regulary actualy) the sound just becomes verry distorted and unplayable untill I restart the app/game. I have tryed to install the latest official realtek driver 2.06 (not acer's version), I now know this was'nt the smartest of moves on my part as the sound then became verry tinny witch i now know was because the normal realtek driver's dont account for the ''tuba'' in acers.
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Feb 22, 2012
I have a really annoying problem with sound quality. When i install the realtek hd audio driver, the sound starts to be noisy. I hear it when no sound is on output, or moving my mouse, HDD activity, etc. I used the sound card with win7 driver (no realtek), and it was really good, but the mic was just awful. 2 years ago i found an old version of realtek driver, which was good, but i dont remember the version number.
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Jul 28, 2014
i have tried to installed the apps but i cant. the hp support assistant warned me that an important action was needed and on opening to check on the action, i found out that the synaptics touchpad and the realtek local area network had failed to install. both were on the failed items sections and i then redownloaded them through the same hp support assistant. the process went on smoothly and then stopped on the installation section. both the apps are now displayed in the conpleted actions and failed actions boxes. how can i successfully install these programmes?
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Nov 30, 2012
I just updated the Realtek Audio Driver this morning when I saw the update available in the Update center. The driver went from v 6.0.1.6914 to v 6.0.1.7040. Now, the Dolby Advanced Audio v2 won't work. It forgot my previous EQ settings and when I make a new one, it doesn't change a thing in the sound. Is there a way to roll back to the previous version?
This is really bad as I'm listening to lots of music on this laptop while I'm working and without the Dolby EQ, the sounds is not very good...
I'm under Windows 8.1 64-bit.
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Feb 10, 2009
I just got my e6400 and the first thing I see when I boot is this stoopid BSOD, "a problem has been detected and windows has been shut down to prevent damage to your computer"
I have vista ultimate. I went into the bios and everything seems ok. I fear a memory problem. I am running the diagnostic tests but I don't have much hope on them.
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Jul 6, 2007
I'm getting a BSOD while trying to run a few small indie games (reflexive arcade), Diablo II as well. The title will begin to load then I'll be taken to a BSOD shortly thereafter, the screen goes pretty quick and I'm unable to read it. A handful of other, similar games run fine, not sure what the issue is.
Acer 3690
Win Vista Home 32bit
Intel Celeron M 1.6GHz
512 Ram
Mobile Intel 945GM Express
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Jan 27, 2009
2 years later and still no x64 vista audio driver for dv8130. I have looked all over the place for some kind of work around, I find lots of tips, and drivers for different models nothing WORKS. the closest I get it during the install it will say media device not found for driver. I dont even know what chipset the sound card is, for vista x32 it has a driver it just says conexant ac-link
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Apr 19, 2010
When i open the lid, i see black screen with some white lines showing up, then i need to press power button to shut down the laptop.
I have debugged these crashes and I saw that the problem is with network drivers. So i tried updating them and uninstalling them, but it doesn't solve anything.
These crashes happens randomly and from what i have heard utorrent might cause them. Has anyone else had these crashes and how to fix them ?
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Jan 12, 2009
it seems I've gotten my first BSoD in years, in boot camp, Vista x64.
I was watching a movie, and exited full-screen, and for some reason I wanted to resize VLC's window (the one that has the movie playing) - while the movie was playing.
The audio froze and then bam! BSoD. It was kinda quick, I didn't get to see which .dll caused it.
Could it be an audio issue since the audio froze? Or a video issue since that's where it all started from?
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Jul 31, 2009
We were using Vostro 1710's for a long time but now all that we can get is the 1720. When we are downgrading from Vista to XP everything goes smooth until we do the Media Card Driver.
Once we do that the OS starts getting buggy and puts up a BSOD. Has anyone else had this happen to them? If we disable to Media Card Reader in the bios the problem goes away.
The driver that we are using is from dell and should work fine.
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Dec 31, 2008
I receive this BSOD very often I don't know where the conflict exactly happens... How can I find out which installed new drivers have conflicts?
I updated all my system to new official drivers but still the same...Any solutions to this?
Driver irql not less or equal BSOD occurs when I surf the net using Mozilla Firefox... I just open up a few more pages and some downloads or download... and it appears...
McAfee Antivirus could have some problems? or my Nvidia Geforce 9500M GS drivers? ( Forceware 179.28 beta, from Nvidia site)
or my network card Atheros AR8121/AR8113/AR8114, which I think it has almost certainly problems.... ver. 1.0.0.38
Quote:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.0.6001.2.1.0.256.1 - VISTA 32-bit
Locale ID:1033
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Oct 31, 2013
I'm experiencing regular BSODs on my T430s / Win7 when going into sleep mode (Fn-F4). The error message is driver_power_state_failure. This happens almost every day.
I know this is quite a common issue (I also had it with an older T500, but not on T420). After googling around, I've discovered WinDBG and the way to identify the faulty driver that is causing the problem.
However, I couldn't install the tool - neither the debuggers package (referenced from windbg.org), nor the toolset+.NET framework from the Microsoft website. The former keeps exiting the installer without any messages (although Remove Programs dialogue shows the thing installed, there appears to be no program to run), the latter fails to install without any diagnostics (tried installing debugging tools only, tried installing the complete package - same outcome).
So, need to analyzing the memory dump and identifying the faulty driver? Which file is needed for that - the complete memory dump (from /Windows/ folder, ~500 MB in size) or the minidump file (from /Windows/Minidump/ folder, ~700 KB in size)? Or both?
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Oct 10, 2014
I am currently using a Dell XPS L502x, and more and more often I am getting a blue screen of death. I reinstalled all the drivers for my Nvidia Geforce GT540m but that didn't solve anything.
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Jun 27, 2009
i was surfing the web today using mozilla firefox, and for sum reason it became unresponsive on me, so i let it be, so it would become responsive again. once i had control of it again. the screen went blue. saying that sumthing went wrong and the computer had to restart. it restarted and when it tried to starting up windows the following message came.
"Boot Device Not Found
Please install an operating system on your hard disk
Hard Disk - (3F0)
F2 System Diagnostics
For more information visit:[url]
the computer would not let me click the F2 key to run the diagnostics as well as when i tried to hold down the power button for at least a MINUTE it wouldnt turn off! it is just stuck on that screen!
its only been about a month. So far i am waiting for the battery to run out so i can try and turn it on to see what is wrong Im afraid to pull the battery as i think it may cause damage to the computer!
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Mar 15, 2010
I get a BSOD just after the install disc loads all the drivers and says "starting windows". It also did this with a clean drive, thus I can't blame the restore partition, at least not in that case.
I tried using the restore partition, and just get "Error 100a". My internet connection here is too bad to do a lot of research on this.
The only install that worked was of a Vista Ult. on the clean drive. Vista Home freezes at "completing installation".
Ran Memtest and sector scans of both HDD's. All %100
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Mar 10, 2010
I have an Envy 15 1060ea, i7-720qm, 4gb, 4830 etc.
I burnt off the recovery disks because i wanted to install my own version of windows 7 ultimate.
I did so, installed all the necessary drivers and avast anti-virus.
The problem i face is that if i install ANYTHING other than the ati drivers supplied by HP my laptop BSOD's on boot.
I have tried the 10.3 and the 10.2 from strags.com. Even the 9.9 beta from ati's website doesn't work.
The computer is running fine otherwise, without a single hiccup.
I cant overclock when the HP drivers are installed, and i have tried every possible tool, invluding atitool, rivatuner, atitray, and the amd gpu clock tool
I want to overclock the card a bit and get the full slew of options available, since the CCC that comes with the HP drivers is gimped.
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Feb 1, 2010
i had more than 10 bsods now and the time period was as follows.
~5 bsods and solved by updating graphics drivers.
now, like 2 weeks later, it has been running fine and i decided i want to update my graphics driver by manually modding the inf file in the latest desktop drivers..
it did work out, but now it's giving me bsod errors everytime i close my laptop and come bak later to open it.
i also recently (today) installed a new realtek PCIe family controller driver..
so i dont know which driver is causing the bsod (0x50 non-paged fault)
right now my gfx is on 8.661 (found on a website, but WHQL certified)
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Jan 9, 2010
since I got my 5th bsod by now. the first one was idk but the past 4 were about "PAGE_FAULT_IN_NONPAGED_AREA"
and it always happened when i tried to shake the mouse to turn on from sleep mode (not touching the computer for a long time)
i have an hp dv6-2044ca, amd turion ii mobile dual core m500, 4gb ram
idk why it happens and when i used "WhoCrashed", i got this analysis............
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May 4, 2010
I got couple of BSOD in my new HP DV6-2106ea machine (Windows Vista Ultimate x64, core i7, nVidia Geforce gt230m, 4gb RAM). i have attached the screenshot for ur better understanding.
I have run the memtest86+ and didn't find any problem with the RAM and also my BIOS has been up to date with the latest version A14. nvidia driver is also the latest one from nvidia website.
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Nov 14, 2009
I have an 8710p:
Seagate 320g
C2D T7500 2.2ghz
4 Gigs of ram
Quadro NVS 320m
Windows Vista Biz 64bit
Latest build, BIOS and Drivers
Problem 1 When I listen to music at full volume the laptop BSOD's (only full volume)
This is the error from the the bsod:
The driver detected a controller error on DeviceIdeIdePort4. (With an event ID of 11)
Problem 2 When I check the report, it says:
(Under system)
This is every time i start the computer:
The speed of processor 0 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
The speed of processor 1 is being limited by system firmware. The processor has been in this reduced performance state for 0 seconds since the last report.
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May 17, 2009
I purchased an HP DV7-1273cl from Costco about a month ago. I did only, and I mean only, the windows updates and the updates listed for my model on hp.com. After those updates, I got a couple errors that automatically did a restart and boot to "No bootable device found, please insert disc and press any key" which I wasn't able to get around until I pulled out the battery. Called Costco Concierge which led to a call to HP. Long story short, this time, I ran a comprehensive hdd test which passed and HP sent me recovery discs to rule out bad recovery partition. It didn't work. i then had to send the laptop to HP service. Apparently they replaced the motherboard and scratched the living $h!t out of the top of the lid. I called Cost Con to complain about the scratches and as soon as I hung up, BSoD.
So, I buy another refurb to see if I have better luck. Just my luck. After doing a factory recovery via the discs just to be safe, the 2nd Laptop is doing the same thing, just not as frequent. I got the "No bootable device found, please insert disc and press any key" once. It BSoD'd a couple times since Friday night. One of the BSoD said something about a Kernel Stack Page Error. At this point in my journey, I set the laptop to not automatically reboot after a BSoD. Again, the only updates I've done are the Windows updates and HP.com updates which include: BIOS update, Wireless adapter, NIC update, NVidia update (via Nvidia.com), Intel Chipset update, Webcam Software, DVD Software, MediaSmart Menu Software, Bluetooth, Essential System Updates for Windows Vista SP1. Full list of updates is at link.
[url]
A buddy told me to try a different hdd.
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Mar 4, 2009
I have a hp laptop 9843cl with 64 bit vista. it crashes randomly quite often. It says "IRQL less than or equal to" and near the end writes NETw5v64.sys and some other numbers. This is related to Intel wireless driver link 4965AGN.
I tried many things, memory check, hard drive check, drivee update check.
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May 13, 2009
how to slipstream sata drivers onto Windows XP installation disk I decided to try it out. I had two unsuccessful attempts and I'm wondering that it probably is due to me using the wrong drivers for the job.
I have a Dv5t 1135ee, can anybody please direct me to the right drivers that I need to put onto my Windows XP installtion disk to not get a BSoD.
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May 27, 2009
The microphone is "active" all the time, touching the area around it and you can hear it through the speakers. Opening the Realtek device manager and the Mic is ticked in the top row of three "Speakers (ticked) Digital out (unticked) and Mic (Ticked). How do you turn it off ?
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Aug 1, 2007
Well I just installed Vista 64. I loaded BF2 and it runs like crap. Does anyone know where I can get a Vista 64 driver for the 7900GS. If I cant get a better driver than the stock MS one I am going back to XP.
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Jul 31, 2009
With my PC I can record streamed audio via Audacity. However I can only see the microphone as an input source for I/O inputs. I have looked at all settings and cannot find anything relevant. It seems you cannot also run the Realtek control panel presumably this is a Acer configuration.
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