Lenovo T400 / T500 :: T430s - BSOD (driver Power State Failure)
Oct 31, 2013
I'm experiencing regular BSODs on my T430s / Win7 when going into sleep mode (Fn-F4). The error message is driver_power_state_failure. This happens almost every day.
I know this is quite a common issue (I also had it with an older T500, but not on T420). After googling around, I've discovered WinDBG and the way to identify the faulty driver that is causing the problem.
However, I couldn't install the tool - neither the debuggers package (referenced from windbg.org), nor the toolset+.NET framework from the Microsoft website. The former keeps exiting the installer without any messages (although Remove Programs dialogue shows the thing installed, there appears to be no program to run), the latter fails to install without any diagnostics (tried installing debugging tools only, tried installing the complete package - same outcome).
So, need to analyzing the memory dump and identifying the faulty driver? Which file is needed for that - the complete memory dump (from /Windows/ folder, ~500 MB in size) or the minidump file (from /Windows/Minidump/ folder, ~700 KB in size)? Or both?
Every 5 to 10 minutes after startup during a small period the laptop returns a blue screen with this message DRIVER_POWER_STATE_FAILURE.
It’s so devastating to have to witness this every time again. I thought I bought a reliable laptop but now I have doubts. What can I do to stop this. I have looked through the other messages but I can’t find the right solution for my problem.
I have a T430s with Windows 7 Pro 64-bit that is not entering 30 Day Standby like it should. The issue seems to lie with Power Manager.
Inside of Power Manager I have the 30 Day Standby option checked, just like I should, and it is also reflected in the BIOS setup as well. If I change the BIOS transition time for 30 Day Standby to "Immediately" and start Windows, but don't log in, and put the computer to sleep. It almost immediately wakes up and transitions into 30-day standby.
Now I know that Power Manager has a "hard coded" setting of 3 hours, regardless of the BIOS setting. So after 3 hours, Power Manager will automatically wake up the computer like it would to transfer to 30-day standby, but it just goes back to normal sleep.
Today while on battery, it did this twice (according to the Windows Event Log) Wake up, and go back to Sleep / Standby (S3). In the logs, the wake source is listed as "Unknown" when it goes back to sleep 10 or so seconds later is listed as "Application API".
Like I said, I was running on battery, and I also went into device manager and unchecked anything I could think of that would have an option of "Allow this device to wake the computer". I also disabled the Wake-on-LAN option for the LAN card. Plus I had all USB devices unplugged, as well as no Ethernet cable in the LAN port anyway. Plus it does transition to the 30-Day standby if I force the computer to sleep at the login screen before Power Manager is loaded.
I just wanted to add I should have all driver / software updates as of Dec. 1 or so. I'm running Power Manager 6.63.1 and Power Management Driver 18.104.22.168.
I got a T430s with the nvidia nvs 5400m and when i try to update drivers etc via the lenovo system update I got a message that I should update the Intel rapid storage driver to 22.214.171.1246, and that isn't even the latest version, but anyway I mark the update and let it install and then reboot. But when I search for updates I have to update the same driver to the same version I just installed. I have tried to remove the driver via device manager, but without results.
On my T540p, I configured the rapid start technology according to [URL] ....
Since I have performed a BIOS update to 2.14 and an update of the Intel Wifi driver to 17.0.5, I experience the problem of battery drain when the computer is in S4 sleep state, at a rate of approximately 0.125% per hour (on the 56Wh battery).
This was not the case before these updates. There was no noticable power drain in S4 sleep state, even not over multiple days. I'm using Win7, I set all the WoL capabilities both in BIOS and in the Intel driver to disabled, according to [URL] ....
External device USB charge settings are also fully disabled in BIOS and Power Manager. The problem does not occur when the system is fully shut down, but in S4 Sleep state, which should be a zero-power state too, as it was before the updates. In the details of the BIOS update it is stated " Fixed an issue where the computer might fail to enter sleep state". Could the power drain be a side effect of this fix? Or is it an issue with the (new) Wifi driver, as it was the case for the Y410P?
I have been occasionally getting a BSoD saying Driver Power State Failure on my XPS 17 L702X. Sometimes, I am able to log in without the blue screen appeearing, but the browsers crash in a couple of minutes and I have to force shut down the system.
We just bought 15 T430S model N1RLPGE/2356LPG. We install all our notebooks with a running DHCP/PXE environment. A formerly ordered notebook, same type, but an older BIOS (Version 2.02) accurately got itself an IP address during PXE boot and startet the installation. The new T430S (all delivered with BIOS version 2.55) don't even get an IP. I already tried updating the BIOS to the newest version 2.56, but this didn't solve the issue. I checked everything at least twice.
MAC address for IP reservation: correct. Swich (Cisco) portfast is enabled: correct. An older notebook with BIOS 2.02, installing smooth and sound.
When I start the BIOS version 2.56 notebook with a Knoppix DVD, I get the assigned IP address. But not during PXE setup. I also checked the available BIOS and PXE options of the notebook/ethernet card. No options that solved this issue.
I need to do a clean install on a T430s and create an image of it for deploying to other laptops. The rescue CD from Lenovo is a 3 DVD set that installs all the bloatware without an option to install just the OS. How I can get this done?
I wanted to change boot sequence to boot from external DVD drive to install Win8. To access the BIOS I hit Enter (empty password I guess) but in the BIOS everything is greyed out: I can't make any changes. What is going on?
My laptop was running Windows 8.1 with SecureBoot enabled just fine. But I just swapped out my boot drive for a bigger SSD and, when I tried to boot from my USB installation media (to do a fresh Windows 8.1 install), nothing would happen (the screen would just flash when I tried to select the USB drive). I realized I had to disable Secure Boot in order to boot from the USB drive and then to enable booting from legacy/non-UEFI devices.
So now I've been able to install Windows 8.1 and it's running without a hitch, but Secure Boot is still in the disabled state. When I enable it, I can't boot from anything. How can I re-enable Secure Boot with my fresh Windows 8.1 install? Or if I have to reinstall, what steps do I need to take this time?
just got a T430s with i7-3520M processor (3.60 GHz, 4MB L3, 1600MHz FSB) and 8G memory. How do I stream to my HDTV with sound? USB 3.0 to HDMI adapter? MiniDisplay to HDMI? Any caveats I should be aware of?
When I pressed Fn-F5 previously, I had the option to enable/disable Wireless Lan, Bluetooth and Wireless Wan. However after running System Update recently, when the latest Access Connections (5.98) and BIOS (2.52) was installed, I have lost Bluetooth and Wireless Wan!
When I press Fn-F5 now, I only have the option of Wireless Lan.
I have checked the BIOS, and Wireless Lan, Bluetooth and Wireless Wan are Enabled. I have tried setting them to Disabled and then Enabled again but the problem remains.
I even did a factory reset. but I still cannot find Bluetooth and Wireless Wan.
The Wireless Wan adapter can be seen in Device Manager and Network Connections. Using "Diagnose this Connection", the suggestion is to "Turn on mobile broadband capability" & "Use the switch on the front or side of the computer, or use functions keys if available, to turn on mobile broadband capability on this computer."
The hardware wireless switch is turned on but Fn-F5 has no option for Wireless Wan.
Bluetooth is worse; the adapter cannot be found in Device Manager.
I have a T430s and I love it so far, except one negative thing is that it keeps "skipping" around whenever I type. During typing, on random occasions it will skip to wherever the cursor is placed at that moment, often in the middle of a word I had already typed previously. (It has done it 4 times while typing this message) Obviously, this makes it very annoying to have to re-do a word or sentence over and over. I definitely don't type extremely fast and try to be careful with my hand placement, but as a normal sized adult male, can it be possible that the new Chiclet Keyboard makes it easier for my fingers or palm to inadvertantly move or press the touchpad which causes this problem? Or is this a software defect?
This is my second Thinkpad and I've never had this problem before.
I have new T430s with Windows 8 on it (preinstalled by Lenovo). Everything is fine except they cut a huge chunk of my expensive SSD hard drive for so called "recovery partition". So now I have 2 tasks to accomplish:
1. Create recovery media on DVDs; 2. Remove that recovery partition from my HD and attach the space to main partition.
On Windows 7 I would use "Rescue and Recovery 4.5" tool from Lenovo to do that. But it looks like the tool is not available for Windows 8. When (if) it will be available? Or any other way to accomplish the above tasks?
I'm planning to add a mSATA SSD on a brand new T430s and use the 500gb HD for data. I ordered the R&R DVD's so that I don't even have to turn on the machine with the factory drive. I will remove it and install the mSATA to install OS etc.
Then reinstall the factory drive for reformat and add data.
I'd rather do this than go through the whole first time setup with the factory drive just to create R&R disc. It seems like a giant waste of time otherwise.
I'm assuming the factory R&R discs will have the OS, drivers and Thinkpad utilities, which is all in need.
My 3 month old t430s has a major issue with the audio/sound. At completely random times, I will have no sound for a matter of minutes or hours. This is primarily with web software and persists across multiple browsers.
- The speakers all test and the troubleshooting tests say they are working just fine. Occasionally, when testing the speakers, the control panel will give an error stating that they are in use by another program and that program needs to be shut down before they can be tested.
- all drivers are up to date and have recently been uninstalled and reinstalled
- the default audio device is set to the appropriate speakers
- I have had this problem with and without the Dolby Advanced Equalizer driver that comes as an optional sound update
- I have had sporadic luck with plugging in headphones, but often this does not give me any audio either.
Well I use my own laptop as a admin/standard user I use my standard user account mostly. I remember on my v570 when the user access control came up i had the option and i could type the password or use the finger print. so i was wonder if their is away i could set that up on the thinkvantage fingerprint software so that when the use access control comes up when i'm on my standard user account i could swipe my finger that i use for my admin.
I have a t430s laptop. my laptop seems to randomly switch programs or at least switch off the current one im working on. when im shifting around in excel or typing in an email. it will deselect the program im running and sometimes it will switch back.
I have a look at my battery report today and found something really awkward. I bought the computer seven months ago, and the battery start with Design capacity 44,000wWh, while the full charge capacity is quite closer to the design capacity. However in the battery report it shows that two weeks ago the design capacity suddenly drop from 44000 to 40734mWh in one week, and then afterwards it drop to 39000mWh. And the actual full charge capacity seems to linger around 37000mWh. Is there something wrong or is my battery just wear out naturally?
I’ve had the T430s for about a year. Whenever the laptop goes into sleep/hibernate mode, I hear a high pitched hum come from the bottom back section of the laptop. It also becomes noticeably louder when I unplug the AC adapter. I've put my ear to the laptop to try to identify where exactly the noise is coming from. I attached a picture with the general vicinity circled.
I don’t think I explained the issue to the repair centre properly. They ended up replacing the fan the first time I sent it in for repair. The second time I sent it, they replaced the system board. However, it continues to emit that high pitched hum.
Am I being too sensitive to the noise or is this something that can be fixed? I’m just past my warranty and I’m afraid if there is a problem that isn’t identified, I’ll be stuck with it for the next few years.
I recently upgraded my ThinkPad T430s to Windows 8 Pro and ever since my ultrabay battery gives me an error when ever I restart or turn the machine on. It goes away after I hit ok and the battery appears to still be functioning but the error is super annoying. I have the latest drivers and software from Lenovo and I have already had the battery replaced via tech support. Its so annoying i'm tempted to see if I can just get the whole unit swapped.
During one month usage of my T430s, I met four times of BSOD(Blue Screen) and the recent two showed the same error message: A clock interrupt was not received on a secondary processor within the allocated time interval. And the stop code: 0x000000101
Here is the screen shot:
Link to picture
When I use the software "BlueScreenView" to read the .dmp file, it says that it caused by address "ntoskrnl.exe + 7f1c0".
And recent two days, when I use Vmware workstation 8, the playing music suddenly stuck for few seconds and my screen was freezed. I thought the BSOD coming again, so I stop doing everything with my PC but then the music came back and screen was released. I think maybe the CPU is stucked again but not so serious to cause BSOD. But I treat it as a sign.
By the way, after I got my T430s, I have done lots of stability, stress test, including Prime 95, Furmark, MemTest Pro. But none of them gave me problem and my T430s all survives. But the BSOD just happened randomly.
My Config: i7-3520M with HD4000 8G RAM SSD
I enabled Intel Turbo Boost before recent two BSOD.
My T430s camera(Windows8) is not working now. The LED light is on when I start the camera, but no imamges show up. I checked the driver, and it's already the latest version. The camera was working at the begining when I got my laptop, but I don't know what happened to it.
I just purchased a new T430s and, overall, I've been very happy with it. However, I'm having trouble getting a particular multi-monitor configuration to work.I am trying to get the very first configuration as is described on this page. URL....It is simply a 3-monitor setup where one monitor is external and hooked up via VGA, another monitor is external and hooked up via DisplayPort, and the third monitor is the actual laptop monitor. I simply cannot get this to work! I can plug in a single external monitor, but when I try and plug in a second, it always disables my laptop monitor, so I end up with only a 2-monitor setup.
I've called Lenovo Support 3 times after encountering this problem, and They kept citing that it was a "configuration" issue and that it's not their problem, and then they'd forward me to another department which would then forward me right back to them.