Lenovo T400 / T500 :: ThinkPad T430s - Keyboard And Touchpad Not Working Simultaneously
Sep 26, 2014
When the keyboard on my T430s is in use, the touchpad is disabled. This prevents any gaming.
The driver for the touchpad is UltraNav Pointing Device version 16.2.19.14 (the newest available I believe). How to get the touchpad working so I can play some games?
I have tried to modify the touchpad settings from the Control Panel but I cannot find a relevent option.
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Aug 20, 2013
I have a T430s and I love it so far, except one negative thing is that it keeps "skipping" around whenever I type. During typing, on random occasions it will skip to wherever the cursor is placed at that moment, often in the middle of a word I had already typed previously. (It has done it 4 times while typing this message) Obviously, this makes it very annoying to have to re-do a word or sentence over and over. I definitely don't type extremely fast and try to be careful with my hand placement, but as a normal sized adult male, can it be possible that the new Chiclet Keyboard makes it easier for my fingers or palm to inadvertantly move or press the touchpad which causes this problem? Or is this a software defect?
This is my second Thinkpad and I've never had this problem before.
Specs: Lenovo T430s, Windows 7 Home
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Jan 6, 2014
I received a T410 and worked two days on it. From one office I moved to another location and worked for some hours. After lunch I started the machine again, but neither touchpad nor keyboard is working. If I connect a pointer via USB on the machine the pointer is working, keyboard unfortunately not.
Ok. Admins installed it new. I worked one day, next morning same issue. Well, back to admins, reinstallation completed. Again for two days I could work without any problem. So as it happened the third time admins decided to provide me a new hardware: I received a T420. I have been working with this one week without any error.
I took the notebook home. I had been working with it for one hour. I used a USB-to-bluetooth wireless pointer. No problems so far.
I got back in the office this morning an guess what?!?!?! Same problem as for the T410: Windows is starting up but touchpad and kayboard is not working at all!
What did I? In my opinion nothing special:
1) Started up machine
2) Added pointer
3) Connected via WLAN to network at home (settings for Home-Network applying)
4) Packed the notebook into my suitcase and took the flight.
5) Back at the office connected via LAN to network, connected via VGA to monitor, added usb-keyboard, added pointer.
What can this be? I mean I'm able to destroy to different machines! Only common is Windows 7 and T4xx series...
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Oct 30, 2012
I recently upgraded my ThinkPad T430s to Windows 8 Pro and ever since my ultrabay battery gives me an error when ever I restart or turn the machine on. It goes away after I hit ok and the battery appears to still be functioning but the error is super annoying. I have the latest drivers and software from Lenovo and I have already had the battery replaced via tech support. Its so annoying i'm tempted to see if I can just get the whole unit swapped.
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Oct 21, 2009
All my drivers are up to date, my mouse has new batteries, and I tried this fix:
[URL]
Now my Bluetooth mouse only works after I reboot the computer, but then disconnects after a while, and I can't even add it again to my Bluetooth devices.
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Sep 18, 2012
When I use the battery as the power of my laptop, it always shutdown abnormally before the battery reach the “critical low battery alarm”.
For example, I set the power manager to sleep when the battery lower than 10%. However, it will out of power when the battery reaches 12-13%. It wasn’t a normal shut down, it suddenly goes down without any alarm. It seems that the power been cut down by someone.
My laptop is a new thinkpad T430s, it seems something wrong with the battery. I try to Perform Reset the battery, but it still not work.
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Dec 29, 2012
why the Windows 8 camera app show the camera with a slash across it instead of an image?
I also tried the manycam app and same behavior is noticed. Is the camera bad? I checked the driver version it is the latest that is on the Lenovo Site for Windows 8.
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Dec 8, 2012
My T430s camera(Windows8) is not working now. The LED light is on when I start the camera, but no imamges show up. I checked the driver, and it's already the latest version. The camera was working at the begining when I got my laptop, but I don't know what happened to it.
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Mar 31, 2013
I have a T430s computer model 2352CTO, running Windows 8.1, 64-bit version. Prior to upgrade from Windows 8.0 all drivers were updated. The USB 3 ports worked correctly, in particular running an external 1gb hard drive. After update to 8.1, the USB 3 ports still work, but only for about 30 seconds then the hard drive shuts down. The power light is still lit on the hard drive, but it no longer shows in windows explorer.
In device manager, I went to Universal Serial Bus Controllers -> USB Root Hub ->Properties->(under General it says "This device is working properly)->Power Management->Unchecked the box for "Allow the computer to turn off this device to save power". Unfortunately this does not seem to stop problem.
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Jul 10, 2014
I own a T440s that comes with a SSD hard drive of 258 GB, and I was wondering wether it is possible to add additional space, like a 1TB HD drive?
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Jul 18, 2012
I have a new Thinkpad T430 and I have an issue with the touchpad. My touchpad is disabled while holding a key on the keyboard which is extremely frustrating. If I hold down a key then my pointer will move a short distance before stopping and becoming unable to move any further until I release the key. I've learned that this feature is know as the palmcheck feature of the ultranav drivers. However, in the settings for my touchpad, there is no palmcheck setting. The feature seems to simply be on with no option to turn it off. I have updated to the latest drivers, but still there seems to be nothing I can do to fix this issue.
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Dec 6, 2011
I bought t420 last month. Yesterday i spilled liquid on the clicks on touchpad. The right button works but it freezes sometimes, left doesn't work at all. Because i am in Europe now,the warnity does not cover. Also the ultranav buttons don't work. With external mouse it works.
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Oct 23, 2013
We just bought 15 T430S model N1RLPGE/2356LPG. We install all our notebooks with a running DHCP/PXE environment. A formerly ordered notebook, same type, but an older BIOS (Version 2.02) accurately got itself an IP address during PXE boot and startet the installation. The new T430S (all delivered with BIOS version 2.55) don't even get an IP. I already tried updating the BIOS to the newest version 2.56, but this didn't solve the issue. I checked everything at least twice.
MAC address for IP reservation: correct. Swich (Cisco) portfast is enabled: correct. An older notebook with BIOS 2.02, installing smooth and sound.
When I start the BIOS version 2.56 notebook with a Knoppix DVD, I get the assigned IP address. But not during PXE setup. I also checked the available BIOS and PXE options of the notebook/ethernet card. No options that solved this issue.
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Jun 4, 2013
The normal LED on thinkpad lid is a red dot that appears on top of i. This dot does not light up. Am I missing some thing to make this i on the logo blink again.
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Sep 19, 2013
I need to do a clean install on a T430s and create an image of it for deploying to other laptops. The rescue CD from Lenovo is a 3 DVD set that installs all the bloatware without an option to install just the OS. How I can get this done?
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Dec 1, 2013
I purchased a manufacturer refurbished Lenovo Thinkpad T410 2522EC8 a few days ago. My USB ports are simply not responding to anything. I've tried uninstalling and reinstalling the drivers. The only sign the USB ports show is when I plug in my mouse, the mouse lights up, but it doesn't actually work. Also, when I look under disk management, the only drives that show up are System Reserved, C: Drive, and D: Drive.
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Aug 18, 2013
I wanted to change boot sequence to boot from external DVD drive to install Win8. To access the BIOS I hit Enter (empty password I guess) but in the BIOS everything is greyed out: I can't make any changes. What is going on?
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Jun 17, 2010
My laptop was running Windows 8.1 with SecureBoot enabled just fine. But I just swapped out my boot drive for a bigger SSD and, when I tried to boot from my USB installation media (to do a fresh Windows 8.1 install), nothing would happen (the screen would just flash when I tried to select the USB drive). I realized I had to disable Secure Boot in order to boot from the USB drive and then to enable booting from legacy/non-UEFI devices.
So now I've been able to install Windows 8.1 and it's running without a hitch, but Secure Boot is still in the disabled state. When I enable it, I can't boot from anything. How can I re-enable Secure Boot with my fresh Windows 8.1 install? Or if I have to reinstall, what steps do I need to take this time?
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Jul 22, 2013
just got a T430s with i7-3520M processor (3.60 GHz, 4MB L3, 1600MHz FSB) and 8G memory. How do I stream to my HDTV with sound? USB 3.0 to HDMI adapter? MiniDisplay to HDMI? Any caveats I should be aware of?
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Aug 13, 2012
When I pressed Fn-F5 previously, I had the option to enable/disable Wireless Lan, Bluetooth and Wireless Wan. However after running System Update recently, when the latest Access Connections (5.98) and BIOS (2.52) was installed, I have lost Bluetooth and Wireless Wan!
When I press Fn-F5 now, I only have the option of Wireless Lan.
I have checked the BIOS, and Wireless Lan, Bluetooth and Wireless Wan are Enabled. I have tried setting them to Disabled and then Enabled again but the problem remains.
I even did a factory reset. but I still cannot find Bluetooth and Wireless Wan.
The Wireless Wan adapter can be seen in Device Manager and Network Connections. Using "Diagnose this Connection", the suggestion is to "Turn on mobile broadband capability" & "Use the switch on the front or side of the computer, or use functions keys if available, to turn on mobile broadband capability on this computer."
The hardware wireless switch is turned on but Fn-F5 has no option for Wireless Wan.
Bluetooth is worse; the adapter cannot be found in Device Manager.
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Dec 12, 2012
I have new T430s with Windows 8 on it (preinstalled by Lenovo). Everything is fine except they cut a huge chunk of my expensive SSD hard drive for so called "recovery partition". So now I have 2 tasks to accomplish:
1. Create recovery media on DVDs;
2. Remove that recovery partition from my HD and attach the space to main partition.
On Windows 7 I would use "Rescue and Recovery 4.5" tool from Lenovo to do that. But it looks like the tool is not available for Windows 8. When (if) it will be available? Or any other way to accomplish the above tasks?
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Feb 2, 2013
I'm planning to add a mSATA SSD on a brand new T430s and use the 500gb HD for data. I ordered the R&R DVD's so that I don't even have to turn on the machine with the factory drive. I will remove it and install the mSATA to install OS etc.
Then reinstall the factory drive for reformat and add data.
I'd rather do this than go through the whole first time setup with the factory drive just to create R&R disc. It seems like a giant waste of time otherwise.
I'm assuming the factory R&R discs will have the OS, drivers and Thinkpad utilities, which is all in need.
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Oct 19, 2012
I got my thinkpad T530 last week. I tested the skype after opening the box and it works. Then I took off the original 320G HDD and put my 830 SSD on it, reinstalled the win8.Just last night when I tried to chat with my parents on skype i found out the the camera is dead. I tried by doing so:
1) according to others threads I uninstall most of the unnecessary drivers;
2) reinstall the camera driver;
3) deleted the ricoh media driver;
4) updated the BIOS;
5) tired to locate someone mentioned, the "privacy" problem. But the video/camera option is not even showing up by Fn+F6;
6) downloaded and installed the thirdparty AMCAM and it says no camera device can be found.
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May 15, 2013
Just installed my T430s with Win7 x64.
But I have a problem with ejecting my ultrabay harddisk using "Safely Remove Hardware and Eject media" icon.
I installed the lastest Intel Rapid storage driver (RST) ver. 12.8.10.1005 from Lenovo download.
Ultrabay harddisk not in the list using Lenovo RST driver!
If I use the native Win7 driver (Standard AHCI 1.0 Serial ATA Controller) it works:
Works fine using native driver.
I assume the Intel RST driver might have some improvement to the native driver.....so I would frefer using that.
This is how it looks like in the Device Manager:
Intel RST driver:
Win7 x64 native driver:
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Jun 21, 2010
I have a T430s with Windows 7 Pro 64-bit that is not entering 30 Day Standby like it should. The issue seems to lie with Power Manager.
Inside of Power Manager I have the 30 Day Standby option checked, just like I should, and it is also reflected in the BIOS setup as well. If I change the BIOS transition time for 30 Day Standby to "Immediately" and start Windows, but don't log in, and put the computer to sleep. It almost immediately wakes up and transitions into 30-day standby.
Now I know that Power Manager has a "hard coded" setting of 3 hours, regardless of the BIOS setting. So after 3 hours, Power Manager will automatically wake up the computer like it would to transfer to 30-day standby, but it just goes back to normal sleep.
Today while on battery, it did this twice (according to the Windows Event Log) Wake up, and go back to Sleep / Standby (S3). In the logs, the wake source is listed as "Unknown" when it goes back to sleep 10 or so seconds later is listed as "Application API".
Like I said, I was running on battery, and I also went into device manager and unchecked anything I could think of that would have an option of "Allow this device to wake the computer". I also disabled the Wake-on-LAN option for the LAN card. Plus I had all USB devices unplugged, as well as no Ethernet cable in the LAN port anyway. Plus it does transition to the 30-Day standby if I force the computer to sleep at the login screen before Power Manager is loaded.
I just wanted to add I should have all driver / software updates as of Dec. 1 or so. I'm running Power Manager 6.63.1 and Power Management Driver 1.67.4.4.
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Nov 9, 2012
My 3 month old t430s has a major issue with the audio/sound. At completely random times, I will have no sound for a matter of minutes or hours. This is primarily with web software and persists across multiple browsers.
- The speakers all test and the troubleshooting tests say they are working just fine. Occasionally, when testing the speakers, the control panel will give an error stating that they are in use by another program and that program needs to be shut down before they can be tested.
- all drivers are up to date and have recently been uninstalled and reinstalled
- the default audio device is set to the appropriate speakers
- I have had this problem with and without the Dolby Advanced Equalizer driver that comes as an optional sound update
- I have had sporadic luck with plugging in headphones, but often this does not give me any audio either.
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Sep 29, 2014
Well I use my own laptop as a admin/standard user I use my standard user account mostly. I remember on my v570 when the user access control came up i had the option and i could type the password or use the finger print. so i was wonder if their is away i could set that up on the thinkvantage fingerprint software so that when the use access control comes up when i'm on my standard user account i could swipe my finger that i use for my admin.
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Jul 21, 2014
I have a t430s laptop. my laptop seems to randomly switch programs or at least switch off the current one im working on. when im shifting around in excel or typing in an email. it will deselect the program im running and sometimes it will switch back.
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Nov 12, 2014
I have a look at my battery report today and found something really awkward. I bought the computer seven months ago, and the battery start with Design capacity 44,000wWh, while the full charge capacity is quite closer to the design capacity. However in the battery report it shows that two weeks ago the design capacity suddenly drop from 44000 to 40734mWh in one week, and then afterwards it drop to 39000mWh. And the actual full charge capacity seems to linger around 37000mWh. Is there something wrong or is my battery just wear out naturally?
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Dec 13, 2013
I’ve had the T430s for about a year. Whenever the laptop goes into sleep/hibernate mode, I hear a high pitched hum come from the bottom back section of the laptop. It also becomes noticeably louder when I unplug the AC adapter. I've put my ear to the laptop to try to identify where exactly the noise is coming from. I attached a picture with the general vicinity circled.
I don’t think I explained the issue to the repair centre properly. They ended up replacing the fan the first time I sent it in for repair. The second time I sent it, they replaced the system board. However, it continues to emit that high pitched hum.
Am I being too sensitive to the noise or is this something that can be fixed? I’m just past my warranty and I’m afraid if there is a problem that isn’t identified, I’ll be stuck with it for the next few years.
Link to image
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