Lenovo T400 / T500 :: T410 And T420 Keyboard And Touchpad Not Working Windows 7
Jan 6, 2014
I received a T410 and worked two days on it. From one office I moved to another location and worked for some hours. After lunch I started the machine again, but neither touchpad nor keyboard is working. If I connect a pointer via USB on the machine the pointer is working, keyboard unfortunately not.
Ok. Admins installed it new. I worked one day, next morning same issue. Well, back to admins, reinstallation completed. Again for two days I could work without any problem. So as it happened the third time admins decided to provide me a new hardware: I received a T420. I have been working with this one week without any error.
I took the notebook home. I had been working with it for one hour. I used a USB-to-bluetooth wireless pointer. No problems so far.
I got back in the office this morning an guess what?!?!?! Same problem as for the T410: Windows is starting up but touchpad and kayboard is not working at all!
What did I? In my opinion nothing special:
1) Started up machine
2) Added pointer
3) Connected via WLAN to network at home (settings for Home-Network applying)
4) Packed the notebook into my suitcase and took the flight.
5) Back at the office connected via LAN to network, connected via VGA to monitor, added usb-keyboard, added pointer.
What can this be? I mean I'm able to destroy to different machines! Only common is Windows 7 and T4xx series...
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Dec 6, 2011
I bought t420 last month. Yesterday i spilled liquid on the clicks on touchpad. The right button works but it freezes sometimes, left doesn't work at all. Because i am in Europe now,the warnity does not cover. Also the ultranav buttons don't work. With external mouse it works.
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Apr 18, 2012
The Lenovo fingerprint reader software isn`t running on windows 8.1?
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Jul 7, 2014
After reinstalling W7 the lenovo solution center was complaining saying that the System Device Driver is not working. I saw that the SD card reader was not working neither so I assumend the missing driver was that one.
From the Lenovo page I dowloaded the driver for the Multi Card port for W7 and T420. After installing it the message dissapeared and the SD cards were recognized properly.
However, after rebooting the system, after a while, the mesage appeared again and the card reader stopped working.
I did install it again and the same happened. It was working and after two reboots stopped working.
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Sep 26, 2014
When the keyboard on my T430s is in use, the touchpad is disabled. This prevents any gaming.
The driver for the touchpad is UltraNav Pointing Device version 16.2.19.14 (the newest available I believe). How to get the touchpad working so I can play some games?
I have tried to modify the touchpad settings from the Control Panel but I cannot find a relevent option.
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Dec 1, 2013
I purchased a manufacturer refurbished Lenovo Thinkpad T410 2522EC8 a few days ago. My USB ports are simply not responding to anything. I've tried uninstalling and reinstalling the drivers. The only sign the USB ports show is when I plug in my mouse, the mouse lights up, but it doesn't actually work. Also, when I look under disk management, the only drives that show up are System Reserved, C: Drive, and D: Drive.
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Mar 31, 2008
I connect my T410 to an ethernet connection, open up Access Connections, and try to get the Mobile Hotspot feature working. When I click on "Start", the button just turns to "Starting..." and hangs there forever.
T410 2516-CTO
Intel 6300 AGN WiFi card
Intel 82577LM Ethernet
Access Connections 5.93
Windows 7 Pro x64 SP1
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Aug 4, 2014
I updated the BIOS of my TP T410 (2522), German keyboard, to 1.45. After the update both CTRL keys do not work any more. The same for AltGr. When I activate the FN CTRL switch in BIOS the FN key - as supposed - works like the CTRL key. But when I deactivate it again the FN gets back to its proper function and CTRL does not work.
When I connect an external keyboard via USB it works perfectly. How to get the CRTL key working again?
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Dec 23, 2014
my Lenovo T410 laptop won't start. I hit the power button and it looks like it's about to boot up. The thinklight blinks on as normal, the cd drive is checked, the caps lock button blinks on, then nothing. No display, and keyboard is unresponsive. Power light remains on; if I leave it a while the fan comes on. I can turn the machine off using the power button, but the problem remains next time I switch it on.
I've tried removing power and battery, pressing power button 10 times then holding power for 30 secs, before replacing power and battery, but nothing happens. I've tried using a different keyboard. I've tried plugging in an external monitor. No change.
This problem appeared after I left it on overnight. I have a hunch that it went into hibernation mode, perhaps, and that it disrupted some important function which it was unable to complete.
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Jul 13, 2012
I have a wireless mouse and printer plugged into the USB ports of my docking station and generally have no issues with them functioning. However, when I take my laptop off the docking station and then return it to the docking station, the laptop no longer recognizes the keyboard and also says that the printer is not connected. Once I restart they both work. I have also tried to unplug the wireless receiver for my keyboard from the docking station and plug into the laptop, but it still does not work without reboot.
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Jul 23, 2014
I want to upgrade my BIOS, but there is no update available for bios in windows 8.1.. My Bios version is 1.18, I want to update because i read somewhere that if your fan make noise make sure you have updated BIOS :A.. I want to know if I can install "BIOS update for win 8" in my lenovo t410 with windows 8.1..
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Aug 2, 2010
I've installed Windows XP on my T410 (2537-25G)
I've got 3 unknown devices.
PCI serial port
PCI Simple Communications controller
unknown device.
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Dec 24, 2014
I have a question: I have Lenovo Think Pad T420 with preinstalled Windows 7 Prof OA CIS and GE
I recently format it, and now I need Windows 7 image to reinstall system. Where I can get it?
May I use MSDN image for Windows 7 Prof RU and activate it using product key which I have on my laptop?
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Nov 29, 2011
I have a T420 that I'm using with a Mini Dock Series 3 - 90W 433710U docking station. I'm trying to connect to two external monitors (both HP 1965's) using the DVI and VGA outputs on the docking station. From the VGA output, I'm running a VGA (M) to DVI (M) into my monitor. I can only get either the DVI or VGA outputted monitors to work by themselves, but not together. When I connect both external displays, it will switch off one of the external monitors (the first one connected). Both are verified working as external monitors with the T420, just not at the same time. When using the DVI output, I can get dual monitors to work using the ThinkPad display as one monitor and the DVI-connected external monitor as the second. Is there a way to connect to two external monitors from a T420 with a Mini Dock Series 3 - 90W 433710U docking station? Or do you a multi-monitor adapater, such as an Cirago HDX3DV01 to do that?
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Jan 7, 2014
I have been sent 4 sets of Windows 7 Recovery Media from Lenovo over the past week and a half. These DVDs are unusable as they will not boot because they were created as non-bootable DVDs. When looking at the DVDs, they all just have 1 file on them - 0A44006.dvd. I was sent a set of the 32bit version and it has multiple files on it with Bootmgr and 6 directories and will boot just fine. The 64bit DVDs obviously were created and replicated without any of these files to make it a bootable DVD.
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Jun 18, 2014
Is it safe to swap hardrives that are running windows 7 between two t420's? I have read in the past that the OS is tied to the hardware and doing such a swap will cause errors or blue screen.
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Aug 30, 2013
I had an extra Lenovo T410 sitting around so I wanted to restore it to its "factory state" by performing a "format boot". Plan was to boot from CD drive and reinstall Windows 7 (32 bit) during the process. However, disaster, after the process finished I am now stuck in some sort of safe mode (everything is larger than usual) and the computer is missing several drivers. I installed the network adapter driver manually (can identify networks but can't connect to internet). Device manager still lists Base System Device, Ethernet Controller, PCI Serial Port, PCI Simple Communications Controller, and Unknown Device drivers to be out of date.
My objectives here are to
1) restore connectivity to internet and
2) get Windows 7 Home Premium to full functionality.
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Jul 18, 2012
I have a new Thinkpad T430 and I have an issue with the touchpad. My touchpad is disabled while holding a key on the keyboard which is extremely frustrating. If I hold down a key then my pointer will move a short distance before stopping and becoming unable to move any further until I release the key. I've learned that this feature is know as the palmcheck feature of the ultranav drivers. However, in the settings for my touchpad, there is no palmcheck setting. The feature seems to simply be on with no option to turn it off. I have updated to the latest drivers, but still there seems to be nothing I can do to fix this issue.
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Sep 3, 2013
I have a T420 Full model number: 4180-PR1
I have a 320 GB HDD, but it's nearly full, I am thinking about buying an SSD.
I wanted to know is it possible to have 1 SSD and keep the existing 320GB HDD and run it alongside each other?
If so, where would the SSD go?
T420 4180-PR1 - OS: Windows 7 Pro 64 bit
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Jan 24, 2011
So I've replaced my fair share of T61 CPU fans due to them dying out, locking up and giving a fan error upon boot.
Now I'm starting to see a rash of CPU fan failures with brand new T410 units.
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Jun 2, 2014
I've cloned my HDD to a new SSD, but it will not boot. It goes into a Lenovo Think Bios splash screen / Black screen loop. I booted off a repair disk and performed a repair, but it is still doing the bios loop thing. This has happened with both an OCZ and a Kingston SSD.
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Jul 24, 2014
I have a refurbished T410 that words fine and charges the battery when plugged in. When I remove the power ca ble, it dies immediately. The battery shows fully charged, but will not turn on unless the power cable is plugged in.
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Apr 27, 2011
I have a T410 with Win7 (x64) at work and the following problem: It does not shutdown anymore. More precise: Windows shuts down, than the Screen turns black, but the fan is still working...so the notebook is still turned on. To start it again, I first have to push the power button for a few seconds (so it really shuts down), than I can start it.
I used the Lenovo ThinkVantage Tools to update everything, cleaned the Registry...
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Sep 1, 2013
My T410 with i5 520M and integrated graphics idles at about 70C when just browsing facebook. When I power up a program like photoshop or play a low intensity game like starcraft 1, my cpu spikes to about 100C. I have cleaned the fan many times, but I can't get the temperatures to go down. I'm out of warranty too ..... What should I do to make my computer actually usable? Btw these temperatures are measured from when I run TPfancontrol on disengaged at all times.
I checked the load, and the CPU indeed idles at 70C when at 0% - 1% load. I also get god awful 1.5 hour battery life on a 9 cell battery.
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Jun 9, 2010
I installed Windows XP.
I haven't ACPI Driver and Unknow driver.
I haven't found driver ACPI for Windows XP - SP2.
Lenovo T410 / 2537 / KS7
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Sep 28, 2014
I purchased this wonderful machine from a friend of mine after he had me install a copy of Windows 7 (64) onto it. I am not entirely sure when this problem started.
Problem: I can access my BIOS, but my settings are completely greyed out, I cannot select, much less change anything in it. After startup and I press the "BLUE" button, it prompts me for a power up password, so I press the enter key without typing anything in, which is how I believe I set it, and it allows me to "see" the BIOS settings. I am never prompted for a SVP as I do not believe there is one, although when gazing into the mystic BIOS I see the security settings are as follows-
SUPERVISOR PASSWORD [ENTER]
PASSWORD STATUS ENABLED
LOCK VEFI BIOS SETTINGS ENABLED
SET MINIMUM LENGTH DISABLED
PASSWORD AT
UNATTENDED BOOT [ENABLED]
PASSWORD AT START DISABLED
The entire section is greyed out, and I do realize that I am indeed missing some settings that ARE in my BIOS, such as HDD Password (NONE) and I believe something else.
I am trying to edit my display and optimus settings, as I am an avid game player, and the NVIDIA card appears to be a much better option, but I however, cannot.
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Jan 31, 2013
I seem to have a failed brand new SSD. Before I RMA it.
-I've just used Samsung data migration to copy my C drive to a Samsung 840 Pro 128GB SSD as usual.
-I went into device driver, and set the SSD to cache writes, so the SSD was working then.
-I removed the 320GB SSD, installed the SSD and rebooted.
-After the BIOS flash screen, the system halts with a funny symbol on the screen and a flashing cursor.
-It responds to Ctrl Alt Del. but doesn't get as far as testing the DVD drive.
-After replacing the SSD with the HDD and rebooting, all is fine again ...
-The BIOS shows AHCI mode, and the SSD and contents (in a USB3 drive caddy) are visible and readable.
I can't use Samsung SSD magician because it won't see the SSD over USB (clever!), so can't work out how to upgrade firmware. This is an i5, 8GB, 320GB machine with 1600x900 screen, with XP Pro 64-bit.
What gives?? Others here have posted with working 840 Pros in a T420, so I think it's compatible. Could this be a SATA2/SATA3 thing or AHCI? I can't see any SATA2/3 control in the BIOS - does it just auto-negotiate?
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Nov 22, 2013
I am getting a T420 as my new Corporate laptop. I want to buy an SSD drive to replace the internal hard drive. I found the newest bios/firmware and looked at the Readme file. It lists the latest drives and model numbers but not any of the previous models? How do I get a complete list of all SSD drives/models supported on the T420? The laptop is going to be imaged with Win7 if that matters.
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Jul 3, 2014
I returning my T410 supplied by my employer as I am leaving the company. Would like to change the power on password, but cannot see the option to do it. I do know the password so was assuming this should be stragiht forward.
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Oct 21, 2014
Running on Windows 7. I've read similar problems that others have posted, which is the monitor goes black during bootup. My machine boots fine, but every few minutes the monitor goes black / dies - no backlight.
This lasts a minute or so, then the display go back to normal. Then it goes black again. Then it goes back to normal. It's not sleeping, the HDD keeps on spinning.
I've checked the graphics driver - no update available. I reinstalled it anyway. The built in lenovo utility -thinkvantage- is of no support.
At this stage I'm wondering about the integrity of the motherboard.
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