Lenovo T400 / T500 :: T420 - USB Ports Stop Working After Undocking And Re-docking
Jul 13, 2012
I have a wireless mouse and printer plugged into the USB ports of my docking station and generally have no issues with them functioning. However, when I take my laptop off the docking station and then return it to the docking station, the laptop no longer recognizes the keyboard and also says that the printer is not connected. Once I restart they both work. I have also tried to unplug the wireless receiver for my keyboard from the docking station and plug into the laptop, but it still does not work without reboot.
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Sep 1, 2014
I have a T540p laptop with Windows 7 installed on it, and when I insert it in the docking Station (Ultra Dock 90w) the USB ports don't work.
I tried with another laptop setup with Windows 8.1 and everything works fine. I also tried with another docking stsation, I have the same issue. I suspect something wrong with Windows 7.
All drivers are properly installed as the computer is new. I also performed the docking Firmware update from this page [URL] ... but this didn't work.
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Dec 6, 2011
I bought t420 last month. Yesterday i spilled liquid on the clicks on touchpad. The right button works but it freezes sometimes, left doesn't work at all. Because i am in Europe now,the warnity does not cover. Also the ultranav buttons don't work. With external mouse it works.
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Apr 18, 2012
The Lenovo fingerprint reader software isn`t running on windows 8.1?
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Jan 6, 2014
I received a T410 and worked two days on it. From one office I moved to another location and worked for some hours. After lunch I started the machine again, but neither touchpad nor keyboard is working. If I connect a pointer via USB on the machine the pointer is working, keyboard unfortunately not.
Ok. Admins installed it new. I worked one day, next morning same issue. Well, back to admins, reinstallation completed. Again for two days I could work without any problem. So as it happened the third time admins decided to provide me a new hardware: I received a T420. I have been working with this one week without any error.
I took the notebook home. I had been working with it for one hour. I used a USB-to-bluetooth wireless pointer. No problems so far.
I got back in the office this morning an guess what?!?!?! Same problem as for the T410: Windows is starting up but touchpad and kayboard is not working at all!
What did I? In my opinion nothing special:
1) Started up machine
2) Added pointer
3) Connected via WLAN to network at home (settings for Home-Network applying)
4) Packed the notebook into my suitcase and took the flight.
5) Back at the office connected via LAN to network, connected via VGA to monitor, added usb-keyboard, added pointer.
What can this be? I mean I'm able to destroy to different machines! Only common is Windows 7 and T4xx series...
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Jul 7, 2014
After reinstalling W7 the lenovo solution center was complaining saying that the System Device Driver is not working. I saw that the SD card reader was not working neither so I assumend the missing driver was that one.
From the Lenovo page I dowloaded the driver for the Multi Card port for W7 and T420. After installing it the message dissapeared and the SD cards were recognized properly.
However, after rebooting the system, after a while, the mesage appeared again and the card reader stopped working.
I did install it again and the same happened. It was working and after two reboots stopped working.
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Nov 29, 2011
I have a T420 that I'm using with a Mini Dock Series 3 - 90W 433710U docking station. I'm trying to connect to two external monitors (both HP 1965's) using the DVI and VGA outputs on the docking station. From the VGA output, I'm running a VGA (M) to DVI (M) into my monitor. I can only get either the DVI or VGA outputted monitors to work by themselves, but not together. When I connect both external displays, it will switch off one of the external monitors (the first one connected). Both are verified working as external monitors with the T420, just not at the same time. When using the DVI output, I can get dual monitors to work using the ThinkPad display as one monitor and the DVI-connected external monitor as the second. Is there a way to connect to two external monitors from a T420 with a Mini Dock Series 3 - 90W 433710U docking station? Or do you a multi-monitor adapater, such as an Cirago HDX3DV01 to do that?
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Dec 1, 2013
I purchased a manufacturer refurbished Lenovo Thinkpad T410 2522EC8 a few days ago. My USB ports are simply not responding to anything. I've tried uninstalling and reinstalling the drivers. The only sign the USB ports show is when I plug in my mouse, the mouse lights up, but it doesn't actually work. Also, when I look under disk management, the only drives that show up are System Reserved, C: Drive, and D: Drive.
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Aug 7, 2010
Since updating to ThinkPad Bluetooth software 6.5.1.2700 on July 28, 2012, my ThinkPad Bluetooth mouse will stop working after using it for several hours. Disabling power management in Bluetooth does not seem to solve the problem. Please provide a download link to the prior version of ThinkPad Bluetooth software until this issue is resolved.
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
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Mar 31, 2013
I have a T430s computer model 2352CTO, running Windows 8.1, 64-bit version. Prior to upgrade from Windows 8.0 all drivers were updated. The USB 3 ports worked correctly, in particular running an external 1gb hard drive. After update to 8.1, the USB 3 ports still work, but only for about 30 seconds then the hard drive shuts down. The power light is still lit on the hard drive, but it no longer shows in windows explorer.
In device manager, I went to Universal Serial Bus Controllers -> USB Root Hub ->Properties->(under General it says "This device is working properly)->Power Management->Unchecked the box for "Allow the computer to turn off this device to save power". Unfortunately this does not seem to stop problem.
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Sep 3, 2013
I have a T420 Full model number: 4180-PR1
I have a 320 GB HDD, but it's nearly full, I am thinking about buying an SSD.
I wanted to know is it possible to have 1 SSD and keep the existing 320GB HDD and run it alongside each other?
If so, where would the SSD go?
T420 4180-PR1 - OS: Windows 7 Pro 64 bit
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Sep 28, 2014
I purchased this wonderful machine from a friend of mine after he had me install a copy of Windows 7 (64) onto it. I am not entirely sure when this problem started.
Problem: I can access my BIOS, but my settings are completely greyed out, I cannot select, much less change anything in it. After startup and I press the "BLUE" button, it prompts me for a power up password, so I press the enter key without typing anything in, which is how I believe I set it, and it allows me to "see" the BIOS settings. I am never prompted for a SVP as I do not believe there is one, although when gazing into the mystic BIOS I see the security settings are as follows-
SUPERVISOR PASSWORD [ENTER]
PASSWORD STATUS ENABLED
LOCK VEFI BIOS SETTINGS ENABLED
SET MINIMUM LENGTH DISABLED
PASSWORD AT
UNATTENDED BOOT [ENABLED]
PASSWORD AT START DISABLED
The entire section is greyed out, and I do realize that I am indeed missing some settings that ARE in my BIOS, such as HDD Password (NONE) and I believe something else.
I am trying to edit my display and optimus settings, as I am an avid game player, and the NVIDIA card appears to be a much better option, but I however, cannot.
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Jan 31, 2013
I seem to have a failed brand new SSD. Before I RMA it.
-I've just used Samsung data migration to copy my C drive to a Samsung 840 Pro 128GB SSD as usual.
-I went into device driver, and set the SSD to cache writes, so the SSD was working then.
-I removed the 320GB SSD, installed the SSD and rebooted.
-After the BIOS flash screen, the system halts with a funny symbol on the screen and a flashing cursor.
-It responds to Ctrl Alt Del. but doesn't get as far as testing the DVD drive.
-After replacing the SSD with the HDD and rebooting, all is fine again ...
-The BIOS shows AHCI mode, and the SSD and contents (in a USB3 drive caddy) are visible and readable.
I can't use Samsung SSD magician because it won't see the SSD over USB (clever!), so can't work out how to upgrade firmware. This is an i5, 8GB, 320GB machine with 1600x900 screen, with XP Pro 64-bit.
What gives?? Others here have posted with working 840 Pros in a T420, so I think it's compatible. Could this be a SATA2/SATA3 thing or AHCI? I can't see any SATA2/3 control in the BIOS - does it just auto-negotiate?
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Nov 22, 2013
I am getting a T420 as my new Corporate laptop. I want to buy an SSD drive to replace the internal hard drive. I found the newest bios/firmware and looked at the Readme file. It lists the latest drives and model numbers but not any of the previous models? How do I get a complete list of all SSD drives/models supported on the T420? The laptop is going to be imaged with Win7 if that matters.
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May 20, 2014
My T420 has the 2100 error on HDD0 few days ago. I went to the IT center and found the hard drive is completely dead. My original hdd is 500G seagate. So sad, all the music and good memories are gone.
I have to update the hard drive. Any suggestions on the SSD? I heard i can only update to 160G ssd, is this true?
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Apr 11, 2014
I'm facing an annoying problem with my T420. When in battery mode the machine goes to sleep after some minutes. WHILE I'm working on it... But than it is NOT possible to wake it again.
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Dec 24, 2014
I have a question: I have Lenovo Think Pad T420 with preinstalled Windows 7 Prof OA CIS and GE
I recently format it, and now I need Windows 7 image to reinstall system. Where I can get it?
May I use MSDN image for Windows 7 Prof RU and activate it using product key which I have on my laptop?
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Jun 15, 2014
What is the max size of ssd support T420 Model.
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Mar 5, 2012
I have been trying to install a new version of windows on my T420s laptop but have been unable to get the system bios to allow me to select the USB jump drive. I have tried a number of different BIOS setting trying to get the drive to show up in the F12 boot list. The only devices that show up are the SSD Hard Drive, the CD/DVD drive and the network boot option.
note I have tried all 3 USB ports, I have 3 different USB jump drives and each of them work when connected to other systems.
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Jul 5, 2010
my 4-in-1 card reader (04W1701)is on the fritz, can't find any on ebay, but there are plenty of '5-in-1' (FRU 45M2658) to be had. Can I use that instead?
T440p | Core i7 4700MQ @ 2.4 ghz | 8 GB | Samsung 840 EVO 240gb SSD | 14" | Intel HD Graphics | Windows 7 Pro 64-bit
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Sep 11, 2014
My T420 doesn't power on at all. I have tried to turn it on with cable, w/o cable, different baterries, removed rams and tried same things, tried holding down power button for 60 secs, tried with an other keyboard and I couldn't manage to start the laptop. No reaction at all, no blinking or anything.
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Oct 25, 2014
I have a T420 with Windows 7 SP1. I bought a replacement battery of 0A36303 (ThinkPad Battery 70++ (9 cell)) and got one with a new Replacement part number (FRU) of 45N1007 (it is clearly written on the battery alongside “ASM P/N 45N1006”).
[URL] .....
After I installed it in the laptop and made sure to run System Update and update all the Lenovo software to its latest versions.
I also run the Lenovo Battery Firmware update utility, which informed me that the battery has the latest firmware (0003-0080-0100-0165). [URL] .....
When I run “Power Manager” (latest version, 6.66.3) and choose the tab of “Battery” I have this mismatch data:
Both “Design Capacity” and “Full Charge Capacity” shows "90.00 Wh" which almost fits the characteristics of the 0A36303 battery (as detailed at [URL] .....) which is "94 Wh" (in compare with "57 Wh" for the 0A36302 model, detailed on the same web page mentioned above)
But the “FRU part number” field says “45N1001” which fits the “0A36302” model… (as detailed at [URL] ....)
Why is this mismatch?
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Dec 27, 2013
I have a T420 with the standard 1366 x 768 resolution. If I replace the sreen with a WXGA 1600 x 900 will the graphics card be able to drive it?
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Jul 5, 2013
Is there a way to turn on or off the wireless/bluetooth radio when the T420 is docked and using an external keyboard? I don't want to open the lid on the T420 every time to use the Fn+F5 keys when docked.
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Aug 12, 2013
I have Lenovo T420s plugged into ThinkPad Mini Dock Plus Series 3 with USB 3.0 90W. The problem I have USB 3.0 port on the dock (blue one) works as USB 2.0. The laptop port works fine. I am checking it by plugging Seagate mobile HDD - when the HDD is plugged into the blue port on the dock station Windows (7, 64-bit) complains 'Device can perform faster', using laptop's port doesn't trigger the message.
USB 3.0 driver is installed.
BIOS version is 1.37.
Intel Chipset drivers are updated.
Device manager shows the connection as a chain of two 'Generic USB Hub's, if HDD is connected to the laptop's port its chain of 'Renesas Electronics USB 3.0 .......
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Nov 10, 2011
I consider buying a new notebook and T420 is a hot candidate for me. I'm not sure yet whether I would go for a Core i5 or i7 processor, however I'm sure I'd like to upgrade the RAM in the future and 16 GB . I found out in the Intel specifications that (not only) the i5 2540 and i7 2640 that are available in the T420 configurations support up to 16 GB RAM, however in the T420 specifications concerning those processors I found that only 8 GB of RAM are supported. AFAIK the memory controller is integrated in the processor in these cases, so is there another factor that limits the size to 8 GB, or is it only an improper information in the T420 specs?
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Jun 18, 2014
Is it safe to swap hardrives that are running windows 7 between two t420's? I have read in the past that the OS is tied to the hardware and doing such a swap will cause errors or blue screen.
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Apr 8, 2014
I think my attempt to update BIOS with a "BIOS update bootable CD" method has failed!
My laptop: Lenovo Thinkpad T420, i5 @ 2.5GHz, 4 GB RAM.
My old BIOS infos (taken from Setup before update attempt):
UEFI BIOS Version 83ET52WW (1.22)
UEFI BIOS Date (Year-Month-Day) 2011-03-24
Embedded Controller Version 83HT27WW (1.11)
I intended to update my BIOS to version 1.46 using "BIOS Update Bootable CD" from this link: [URL] .....
Steps:
1) I downloaded this ISO image: [URL] .... and burned it on a DVD-RW(DVD rewritable) medium.
2) I placed the DVD in my T420 and turned it off, then turned it on, select F12 (boot menu), selected DVD to boot from, and the BIOS update utility started.
3) In BIOS update utility I pressed "1" to read the instructions, then press "2" to update BIOS. I clicked "Y" to confirm and the update operation started. First it said " Now updating... ", then afer about 2 minutes, it said "Still updating ..." and it stuck like this.
So, right now, this message stays on my screen for about 1,5 hours(!!!):
"Still updating...
It may take about a few minutes.
<<< CAUTION >>>
Do not turn off the computer during the update.
Do not remove the CD during the update."
Other details (on system setup and current behaviour): AC was continously plugged in before&during BIOS update, battery is OK, no hard disk activity at all, keyboard is(seems) unresponsive, system's temperature is pretty high, but not dangerously high...
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Apr 23, 2013
I purchased my T420 one year ago and have sufficiently "hosed it up" to the point I wanted to do a factory restore. I saved all my data then proceeded to create the CDs from the Q drive factory restore. I followed the instructs for more and more CDs and once I got up to #12 I noted that the time it was taking to create them was down from several minutes to several seconds. When I got to CD number 18 I thought "this is ridicules" and I popped CD 11 back in to look at its content (via Windows Explorer). I noted it had two folders: 1) Factory restore (or something like that) which was over 500 MB in size and 2) something about data. This "data" folder contained 1 KB of data. I then looked at all subsequent CDs (12-18) and they all only contained this data file. So, rather than continuing to make these (basically empty CDs) I stopped.
I then put the first CD in and rebooted the machine. The factory restore started and I swapped CDs until I got to 12. I put 12 in and it said the required data was not present and to insert the next CD. I did this until I ran out of the CDs I had created. I had to "X" out of the restore app and now when I boot I get nothing but a dimly lit screen and a flickering hard drive light! Am I totally hosed here? How many CDs would it have required had I kept making them? I am ( obviously) a novice.
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Aug 25, 2013
I noticed a strange thing to my T420 - when SpeedStep is enabled CPU switches to lowest speed periodically which immediately affects performance. It switches to lowest speed even when CPU is at 100%. Then after few minutes it comes back to normal.
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