Lenovo T400 / T500 :: ThinkPad Bluetooth 6.5.1.2700 Apparently Causes Mouse To Stop Working
Aug 7, 2010
Since updating to ThinkPad Bluetooth software 6.5.1.2700 on July 28, 2012, my ThinkPad Bluetooth mouse will stop working after using it for several hours. Disabling power management in Bluetooth does not seem to solve the problem. Please provide a download link to the prior version of ThinkPad Bluetooth software until this issue is resolved.
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
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Oct 21, 2009
All my drivers are up to date, my mouse has new batteries, and I tried this fix:
[URL]
Now my Bluetooth mouse only works after I reboot the computer, but then disconnects after a while, and I can't even add it again to my Bluetooth devices.
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Jul 13, 2012
I have a wireless mouse and printer plugged into the USB ports of my docking station and generally have no issues with them functioning. However, when I take my laptop off the docking station and then return it to the docking station, the laptop no longer recognizes the keyboard and also says that the printer is not connected. Once I restart they both work. I have also tried to unplug the wireless receiver for my keyboard from the docking station and plug into the laptop, but it still does not work without reboot.
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Aug 28, 2013
Several times a week, my bluetooth mouse will freeze. I can still use the touchpad or the red dot. Fix is to Fn+F5 and stop and start the bluetooth radio. Looking in Lenovo System Update, I can see the Bluetooth driver is a recent install and is version 6.5.1.4500 for Windows 7 [32/64].
Mouse is Targus bluetooth mouse, model: AMB09US
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May 23, 2014
I was looking for the software to disable the touchpad. I saw a video that had the option but it was windows 8 and I have been unable to find the same options for 7. The thinkpad tab in the screen shot is not showing up in 7.
Link to image
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Jun 4, 2013
The normal LED on thinkpad lid is a red dot that appears on top of i. This dot does not light up. Am I missing some thing to make this i on the logo blink again.
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Dec 1, 2013
I purchased a manufacturer refurbished Lenovo Thinkpad T410 2522EC8 a few days ago. My USB ports are simply not responding to anything. I've tried uninstalling and reinstalling the drivers. The only sign the USB ports show is when I plug in my mouse, the mouse lights up, but it doesn't actually work. Also, when I look under disk management, the only drives that show up are System Reserved, C: Drive, and D: Drive.
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Oct 19, 2012
I got my thinkpad T530 last week. I tested the skype after opening the box and it works. Then I took off the original 320G HDD and put my 830 SSD on it, reinstalled the win8.Just last night when I tried to chat with my parents on skype i found out the the camera is dead. I tried by doing so:
1) according to others threads I uninstall most of the unnecessary drivers;
2) reinstall the camera driver;
3) deleted the ricoh media driver;
4) updated the BIOS;
5) tired to locate someone mentioned, the "privacy" problem. But the video/camera option is not even showing up by Fn+F6;
6) downloaded and installed the thirdparty AMCAM and it says no camera device can be found.
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Sep 26, 2014
When the keyboard on my T430s is in use, the touchpad is disabled. This prevents any gaming.
The driver for the touchpad is UltraNav Pointing Device version 16.2.19.14 (the newest available I believe). How to get the touchpad working so I can play some games?
I have tried to modify the touchpad settings from the Control Panel but I cannot find a relevent option.
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Sep 28, 2013
I have purchased a Lenovo Thinkpad T430. This laptop came with pre-installed Windows 7 Pro. However I want to use Windows 8 which I have a recovery disc for.
I built in a SSD instead of the optical drive. So I don´t have a optical drive. On this SSD I want to run my OS.
With a software from Samsung (manufacturer of my SSD) I was able to copy the Windows7 OS on my SSD.
As I mentioned above I bought a laptop with installed windows 7 pro and a Windows 8 upgrade disc. Therefore I got the "Operating System Recovery Dis Windows 8 Pro. (OEM Activation 3.0 Required)".
The problem now is that I have an upgrade disc but no optical drive. So I created an image of the upgrade disc and with this image I have created a bootable USB stick with the following program:
[URL] ....
When I boot my laptop using the bootable USB stick everything seems to be working until to the point where I have to accept the EULA.
So I chose a language, and clicked on "I accept the agreements".
When I want to click on "next" I got a error message "recovery failed".
Please have a look on the following picture taken with my smartphone. The language used in this picture is german as i live in Austria.
Link to image
How I can upgrade to Windows 8? Why the upgrade disc is not working?
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Dec 16, 2014
I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software. It is version 4.70.20. Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation). I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.
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Jun 26, 2014
My Thinkpad T430, less than a year old, is having issues - corrupted .dll files, Windows Update not working, all sorts of fun stuff. I've exhausted pretty much every other option I can find to try to repair this at this point. The nuclear option is a reset to Lenovo factory settings from the Windows repair environment accessed by pressing F8 during boot, but before I do that I want to understand *exactly* what I would be doing to my computer.
Specifically: will a factory reset return all Windows system files to their original state, meaning there is no chance that the issues I'm having will persist? Will it guarantee that Windows Update will work again and that all of my .dll and other system files will be in a fresh, non-corrupted state? Does the process replace current system files with original versions that were installed on the computer?
I just don't want to restore to factory settings and find that Windows Update still won't work and now I have to install over a year's worth of updates manually from the Microsoft website, one by one, or go through the trouble of having to reinstall all of my programs, get my files back on the computer, fix settings to be as I want them again, etc. only to not have these issues fixed.
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Jan 23, 2014
I bought an ExpressCard 34 USB 3 card. However when I plug a USB cable in the card springs out.
I can't see a way to stop this from happening.
I need a CF card reader ExpressCard but can't afford for it to keep popping out.
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Aug 9, 2012
During one month usage of my T430s, I met four times of BSOD(Blue Screen) and the recent two showed the same error message: A clock interrupt was not received on a secondary processor within the allocated time interval. And the stop code: 0x000000101
Here is the screen shot:
Link to picture
When I use the software "BlueScreenView" to read the .dmp file, it says that it caused by address "ntoskrnl.exe + 7f1c0".
And recent two days, when I use Vmware workstation 8, the playing music suddenly stuck for few seconds and my screen was freezed. I thought the BSOD coming again, so I stop doing everything with my PC but then the music came back and screen was released. I think maybe the CPU is stucked again but not so serious to cause BSOD. But I treat it as a sign.
By the way, after I got my T430s, I have done lots of stability, stress test, including Prime 95, Furmark, MemTest Pro. But none of them gave me problem and my T430s all survives. But the BSOD just happened randomly.
My Config:
i7-3520M with HD4000
8G RAM
SSD
I enabled Intel Turbo Boost before recent two BSOD.
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Mar 10, 2013
Solved issue of fan-noise in my T430 Lenovo thinkpad. I bought it 1 and half year before. Now I have following problems those I noticed recently in my machine.
(1) Two fingers mouse scrolling has stopped working.
(2) Whenever I press volume buttons I can not see the volume bar on the screen. Same when I press CAPS LOCK i can not see the notification on my screen.
What I must update in my machine.
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Nov 8, 2014
New ThinkPad T440p and the first issue I encountered is there is no option to disable the touchpad when an external mouse is detected. I don't want to do it via the bios or some other hack as I use the touchpad when it is not convenient to use an external mouse. So it should be able to do the switching as needed, this is a simple feature that other manufacturers have had for years and years.
I already upgrade the UltraNav Driver to the latest v18.0.7.57 and that didn’t present a solution. I am running Windows 7 SP1 - 64bit.
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Dec 28, 2012
I am one of the lucky ones who just got the X1 Carbon Touch (after a 2 month wait).
Touch screen is VERY spotty. Will just stop working. All the time. Even in the middle of gestures.
I found that by going to the upper right corner touch will start working again, and then it'll stop moments later in the middle of an activity.
This is Windows 8, of course. I have used plenty of other Windows 8 devices so I'm not a novice. I have never seen this behavior. Is this a driver problem? A setting I don't know about (some special Lenovo thing?). I am hoping its not hardware. The fact that touching the upper right corner enables things for awhile seems to indicate its not hardware but not certain.
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Apr 19, 2011
I am trying to enable Bluetooth on a 430. FN+F5 only has a radio control "i think its for wifi" Cant find anything related to Bluetooth?
Enabled BT in the BIOS. Is it possible that 430 does not have a BT?
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Dec 14, 2013
I've been trying to get bluetooth to work on this laptop. I upgraded the latest BIOS, checked the I/O ports page for BlueTooth, and there was nothing there. I scanned hardware for changes in Windows XP, nothing is there. I installed the BlueTooth software from Lenovo, still nothing. I have Access Connections and Productivity Software installed, and I when I bring up the Access Connections via Fn+F5, there is only the 802.11 wireless radio. I did check the product quick path page for this type and model, and it seems that BlueTooth is supposed to be on this machine.
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Jun 3, 2013
As a confirmed trackpoint user, having the mouse built into the trackpad of the T431s is causing me all sort of grief, including sore wrists - but there are two problems I can't seem to diagnose.
1) When clicking the pad for left mouse click, it often does not work until I click it a few times. I notice this more when I disable the trackpad for cursor movement (which I had to do because the cursor moves when I try to click) - but its there even when that is enabled. It comes and goes. I guess there could be some foot trapped in there, but I've only had it a week and been pretty careful. I'd rather not learn to remove the keyboard on day 6.
2) The right click gets into a condition where, when browsing,a click brings up a new tab of the link I clicked on, rather than showing me the options (open in new tab, incognito window, save link, etc). If I connect a real mouse, it is normal.
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Aug 13, 2012
When I pressed Fn-F5 previously, I had the option to enable/disable Wireless Lan, Bluetooth and Wireless Wan. However after running System Update recently, when the latest Access Connections (5.98) and BIOS (2.52) was installed, I have lost Bluetooth and Wireless Wan!
When I press Fn-F5 now, I only have the option of Wireless Lan.
I have checked the BIOS, and Wireless Lan, Bluetooth and Wireless Wan are Enabled. I have tried setting them to Disabled and then Enabled again but the problem remains.
I even did a factory reset. but I still cannot find Bluetooth and Wireless Wan.
The Wireless Wan adapter can be seen in Device Manager and Network Connections. Using "Diagnose this Connection", the suggestion is to "Turn on mobile broadband capability" & "Use the switch on the front or side of the computer, or use functions keys if available, to turn on mobile broadband capability on this computer."
The hardware wireless switch is turned on but Fn-F5 has no option for Wireless Wan.
Bluetooth is worse; the adapter cannot be found in Device Manager.
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Jan 19, 2013
I have a 3444-CUU that I really love. When I first got it I realised the wireless adapter would just randomly stop working. I updated every possible driver and I'm still having the same issues. All I can do is reset the adapter to get it kicking again. I'm not sure if the wifi care is soldered or if it could be removed or replaced but I'm really leaning towards it being a hardware issue.
It'll either stop working could turkey, won't detect any wireless networks or it'll stop working and I can still view other wireless networks but I cannot connect to them. Resetting the adapter is the only option. As I'm writing this right now the wireless has gone out again. So I have to reset the adapter for 5-10 more minutes of internet just so that I can post this.
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Jul 5, 2013
Is there a way to turn on or off the wireless/bluetooth radio when the T420 is docked and using an external keyboard? I don't want to open the lid on the T420 every time to use the Fn+F5 keys when docked.
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Oct 12, 2013
I recently upgraded my Lenovo ThinkPad T400 with a Crucial M500 (240GB SATA SSD 7mm) and 8GB Kit (DDR3 PC3-8500 NON-ECC) RAM.
After a couple of days of trail and error I eventually installed (successfully, I might add) Windows 7 via USB. I leave my laptop on when I sleep, but in the morning it's shut off. When I power it on I get to the Windows did not shut down properly and I always select the "Start Windows Normally" option and additionally Google Chrome informs me that it wasn't shut down properly and restores my tabs.
Why it randomly shuts itself off... Also, when I try to run my system rating after one or two flashes of the screen my laptop turns off, so I am unable to do this as well.
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Feb 1, 2014
I recently purchased a Thinkpad T440.
As a finance person I need to use the F1, F2, ....., F12 keys on a regular basis. My issue is that I need to always use FN+F1, FN+F2, ....., FN+F12 to work, which is not the most convenient thing to do.
Is there any way to switch these two? Going in the BIOS offers me only the opportunity to switch between Ctrl and Fn.
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Jan 7, 2015
I'm tried hard-booting the device, but no dice. When I push the power button, I show activity in the status lights and can feel heat coming out of the heatsink. I think I see the 'ThinkPad' screen displaying very faintly at that time, but it seems not to proceed through the regular boot process. I'm definitely not able to get to a BIOS post.
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Jan 26, 2014
I just recently purchased a ThinkPad T530 (type/model# 2429-C93) which should have the following options present according to Lenovo´s product information:
i5-3320M(2.6GHz), 4GB RAM, 500GB 7200rpm HD, 15.6in 1366x768 LCD, Intel HD Graphics, Intel 802.11agn wireless, WWAN, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, Fingerprint reader, Camera, 6c Li-Ion, Win7 Pro 64.
However, there is no Bluetooth device detected while trying to install the respective driver. Also, installation of the Integrated Camera Driver runs, but disappears at some point in time, with no error message or pop-up indicating a successful installation. Third, while trying to configure the Fingerprint sensor, the ThinkPad Fingerprint software states there is no device available.
Both camera and FP sensor are physically visible, where the green Bluetooth LED known from an R61 and T410 is missing at the lower edge of the lid.
Fn+F5 and Fn+F6 keys don´t provide an option to toggle on/off Bluetooth and camera, but only WiFi/WWAN and Audio options.
Device Manager does not show any unknown devices or such related to these functions.
Is there a chance that these options are missing in a specific laptop, despite specified for its type/model# (serial#: R9V8MNB)?
Or do I need to first activate the options in the BIOS?
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Aug 20, 2009
I have just installed Windows 8 onto my T510i but I am unable to control the Bluetooth Radio. It seems to be constantly on.
If I press FN+F5 nothing happens (not even flight mode)
I have downloaded and installed all the drivers and software that I can from the Lenovo support website. Is there any thing I can do so that I can turn the Bluetooth radio on and off....
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Sep 12, 2012
I am unable to enter the BIOS (or the boot device and application menu) of my T530. When I press Enter at the 'Press Enter to interrupt normal startup' prompt, nothing happens. It just ignores my input completely. F1 doesn't do anything either.
Otherwise my ThinkPad is working fine, but I would like to change some settings (especially change the boot device, to boot from USB).
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Oct 25, 2014
I've got a ThinkPad T520 and I just bought a Netgear N600 Dual-band Cable Modem Router but my laptop isn't seeing the 5GHz wireless network? Is it even capable of doing so?
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