Acer Gateway NV59C :: Windows 7 - Unable To Restore Gateway Using Recovery Management Disks
Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Aug 27, 2007
It was announced this morning that Acer will be acquiring Gateway for $710 million in cash. The newly formed "multi-branded" company (the Gateway name will stay in the US) will be formed by December 2007 (provided they pass the usual regulatory scrutiny) and has been unanimously approved by the boards of both companies.
So what does this mean for us? The buyers?
According to the press release, prices will end up lower across the board because they will be able to leverage the best of each company to lower costs. That's something that we always like to hear.
Quote:
The considerable increase in scale will result in reductions in per unit procurement and component costs for both companies. This combination also creates a real opportunity for the cross-selling of product portfolios by leveraging the customer relationships of both Acer and Gateway. Significant savings are also expected through the increased efficiency of the combined back-office functions........................
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Mar 11, 2010
I just joined the family with my 1410. This looks terrible. Is this what I have to look forward to for customer support?
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Feb 6, 2010
is there any bios update for this bios
BIOS Type: Acer
BIOS ID: V1.10
BIOS Date: 2009-09-04
BIOS Vendor: Acer
BIOS Version: V1.10
BIOS Size: 1048576
Chipset: Intel 27AC rev 3
Motherboard Name:Gateway
Motherboard Model:LT20
System Name: Acer
System Model: V1.10
Base Manufacturer:Acer
Base Product: LT20
BIOS Type: ACRSYS - 1
BIOS ID: InsydeH2O Version V1.11
when i went to acer bios, i found out that my bios is KAV80
the ones they have which is the ad250 is KAV60
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Aug 6, 2007
On the Gateway, it's a T2450 (2.0ghz) while the Acer has a T5550 (1.66ghz). I don't know which one is better, but I'm thinking the Gateway would be better (but bigger isn't always necessarily better?)
I was also wondering which one has better tech support and warranty also? This will be my first laptop and I hope it will last me for a long time. I guess I'm looking for a better bang for the buck.
Here are the links for both of them:
[url]
[url]
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Feb 16, 2010
Today i went to a computer store to check the 2 above mentioned laptops.
1. Gateway EC1815u
[url]
2. Acer Timeline 1810T
[url]
Both are identical in screen size, weight, features... The only difference is that the Gateway has 500gb Hdd whereas the Acer Timeline has 320gb.
So i was deciding to buy the Gateway however on close inspection of both the laptops side by side i found that the Acer Lcd was slightly brighter and more crisper than the Gateway Lcd.
At this point in time i searched the internet but could not find any reviews for the gateway laptop though there are quite a few for the Acer Timeline which all praise the Acer's Lcd Screen Quality.
Now i'm totally confused as to which one to buy...? I was more keen on the EC1815u since it has 500gb hdd compared to 1810T which only has a 320gb hdd but i found the 1810t screen quality to be better than EC1815u...!
1. Has anyone compared both these laptops screen..? I was told that Acer owns Gateway and that the EC1815u is the exact copy of 1810T then how come the screen quality of both the Laptops is different...?
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Nov 11, 2009
Today I received my Gateway EC1435u (Acer 1410-2285 clone) and it's VERY nice but it's too bad the screen is so darn reflective.
Anyways, two quick questions:
1) Are there any BIOS updates available? Acer shows a bunch but Gateway's site doesn't list any.
2) Can I delete the first OEM reserved partition? I'd like to install Windows 7 from scratch because I don't need all the bloatware that Gateway installed
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Dec 25, 2014
I have a Gateway NE71B a friend gave me and it has Windows 8 installed. I had to do some repair to it after a drink was spilled into it but I cleaned it out and its been fine, sorta...
Resuming from sleep doesn't work. It is just black. I have to shutit down and that works fine. It appears that a BIOS upgrade is needed and I downloaded the latest BIOS and tried to update it. It uses some 'InsideH2O' update app. Well it goes to reboot and when it tries to apply the BIOS, it keeps saying that it is an invalid firmware image. I've verifiedd that this is the correct BIOS file. I tried other BIOS versions and none will apply, always getting the error. I've researched the utility, extracted the config and BIOS. I'm tempted to tell it to write without verify (its that fustrating).
One option, that seems to saved most people is to disable Secure Boot. No matter what, I cannot do this. It never saves. I followed the official steps of powering off, then power on, set the admin password, disable Secure Boot, save and exit. Secure Boot always stays enabled. I've tried probably 30 times, 10 different ways and it just won't stick. I also noticed that I cannot change other settings in the BIOS. I can set some to a different value but they always revert back. I cannot get the function keys setting to stay on Function Keys. It always defaults back to Special Keys after reboot. Same thing goes with enabling F12 for boot menu.
I've tried removing the coin battery, which has a charge, shorting out the contacts holding it for about a minute, removed power battery and power cable, letting it sit but still no good. I've also tried removing the hard drive. Where is the BIOS data being stored and can it be wiped?
I've been considering getting an Acer laptop but this is starting to steer me away. Definately not getting a Gateway.
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Sep 29, 2014
I am going to chronicle my experience with this issue. I have an Acer V7-482PG-9884 with an Intel 7260 AC wireless card running Windows 8.1 which was upgraded from Windows 8. Every 20-30 minutes, and sometimes more frequently, the internet connection drops while still connected to Wifi. Upon running the auto fix within internet explorer, Microsoft identifies the issue as a "The Defaul Gateway is Not Available." The internet connection is reset, and everything works fine for another 15-30 minutes whereby the issue repeats.
I've tried everything, switching to a different Intel Card 6205, using each and every driver available from Intel, nothing seems to properly remedy the issue. This includes playing with the power settings, turning off and on bluetooth, etc.
This is a known and widespread issue with Acer, Intel, and Microsoft.
Link to wireless connectivity test: [URL] ....
Link to intel discussion on the 7260 evidencing the known issue: [URL] .....
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Sep 23, 2014
I had to buy the recovery disk for my Aspire V5, when I start I change the bios to UEFI with secure enabled, then I use the disk Recovery System, once that I´m in the Acer Console Management, and I Selected the restore full, a pop up came with the message "Please Change your bios to Legacy¨ so I click on the exit button, and I enter to the bios and select the legacy mode, then the acer console management starts and says that the systems recovery fails because this is only for UEFI mode. So I dont know what to do, I have another 4 disk for the recovery but none of this is a booteable disk. Also I tried with UEFI and boot secure disable and same result .
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Mar 25, 2009
I have a Inspiron E1505 I'm trying to fix for a friend...The display is broken a 1/3 of it doesn't work so I was wondering if anyone knew if a display from a Gateway MT6458 which i have just for spare parts...will swap out.. they are both 15.4" displays and both 1280x800 WXGA displays.
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Aug 9, 2009
I bought a new Gateway T 6859U laptop and the hard drive crashed.
I have an old HP DV4000US laptop that has issues and does not stay on for long.
Is it possible to remove the hard drive from the HP notebook and put it in the Gateway notebook?
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Nov 25, 2012
My friend has a brand new Dell Inspiron N5050 that's having issues connecting to their Comcast Arris TG862G/CT router. The OS (Windows 7) 'see's' the WiFi network and when we try connecting to the WiFi network it prompts for the password - all as expected. But once its 'connected', although it has an IP the system cannot route anywhere. I cannot ping the gateway (the router), cannot perform nslookups, cannot HTTP to the router's IP etc.
WiFi for sure has been enabled via FN+F2 combination - tried toggling WiFi on & off - no change..Checked for updated drivers on the Dell website; re-downloaded the driver package from Dell - no change.Updated BIOS from A04 to A05 - no chnge..Checked for Windows updates system was already fully updated & patched - no change.I can successfully connect to my phone's WiFi HotSpot - device routes just fine.Other machines & devices can connect to the WiFi network without issue - seems unique to this N5050 machine.Ethernet connections on this N5050 work just fine
I'm not sure what else to do other than trying to revert to an older driver or checking the Intel site for drivers for the WiFi NIC. Comast say its a Windows update that broke it
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Jun 2, 2009
I didn't make the disks when I first bought the computer (not sure why not) but I want to make disks for just in case I need to reformat in the future. What are the steps I need to take to do so? I am using Windows Vista Business.
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Dec 9, 2013
I just got a new Lenovo U430 touch. Major problem: I only get limited wireless. I should note that it hasn't connected wirelessly once. It does connect fine via LAN ( I kept the cables!). I tried calling Lenovo but they said it must be my router and I should contact my internet provider (which I don't understand since the internet provider has nothing to do with the router.)
The laptop does connect wireless for about 5 seconds (I once managed to open an email before the connection slipped). Then it shows the yellow exclamation point in front of the wireless icon on the right-bottom screen. If I troubleshoot, it fixes the default gateway. Repeat. Sometimes it says that the "default gateway is not available."
Things I have tried per other similar questions asked online: unistalled McAfee, including with the removal toolpower cylcing my router, laptop, and cable modemuninstalling the wireless driver and restarting the laptop Some notes: the system came with Windows 8.1I have two other devices wirelessly connected to the same router with no problem. I'm sitting about 8 feet from the router.the only programs I've downloaded are Firefox and then finally Kaspersky (since I uninstalled McAfee) I'm pretty good with computers, but this seems beyond me. It's a new laptop and it should work, darn it!
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Feb 3, 2014
I have a Compaq Presario CQ61-313us notebook, and i've just installed windows 8.1, then i realized there was a problem with my Internet, every time i open a website, i always get either a page like this: [URL] ... , or i get "Error: Gateway Timeout", though i can get to the website if i refresh a few times, but it's extremely slow.
Also, i can't download anything, I've been trying to download the .NET Framework 3.5 through Windows Features and windows Update, but in vain. I think that proves that the problem isn't from IE. I also think that it's the wireless driver's fault, but i'm not sure, and i don't know what driver to download. I tried updating it from the properties meny, but it says it's up to date. My wireless adaptor is Qualcomm Atheros AR9285 802.11b|g|n, V3.0.1.155.
Update: I think it's worth noting that when i download with utorrent, it downloads normally with my regular download speed, but other than that, i can't download anything.
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Aug 27, 2014
I just purchased an Acer E511 laptop with windows 8 and am wondering if the acer recovery management program can be removed. I noticed that when I go into settings, change pc settings, I can recover using windows 8. Will this option be removed if I uninstall Acer Recovery Management? What's the difference between the two?
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Sep 18, 2014
I just purchased an Acer E511 laptop with windows 8 and am wondering if the acer recovery management program can be removed. I noticed that when I go into settings, change pc settings, I can recover using windows 8. Will this option be removed if I uninstall Acer Recovery Management? What's the difference between the two?
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Nov 30, 2014
I have recently purchased an Acer Aspire VN-591G which came with Windows 8.1 preinstalled.
I now wish to reset it to factory settings and I can't seem to do that as I have accidentally uninstalled the Acer Recovery Management software.
The recovery partition is intact, but I can't seem to be able to do anything with it.
I tried booting up using Alt + F10 but it opens up the default Windows 8 boot screen, where if I choose to reset the system it asks me to insert the recovery media (which I don't have as the system only came with the recovery partition).
I think I spent 3h searching through the internet trying to find the Acer Recovery Management software that comes with Windows 8.1 (which I'm hoping will be able to access the recovery partition and use it to restore the laptop to its original state), however, it seems that this is nowhere to be found.
I find it absurd for Acer not to provide this software as a download for their systems - how would you be able to use the recovery partition in case of a system failure ?
i tried booting up directly on the recovery partition but I didn't manage to do that (maybe I was doing something wrong - got an error about the disk not being a fixed MBR disk ?
Trying to set the recovery partition as active from the disk management screen in Windows is even more useless. I can't assign it a drive letter either to try to access it (I found some forums post that was suggesting to copy the boot files on the primary partition to allow the system to boot into the Acer Recovery Management screen directly.
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Feb 20, 2009
My Acer 5610 had a "Supervisor Password" entered, I believe by my grandson two years ago. I noticed it once, didn't know how go get in so never did. Recently had a bad day. Used what I had for a restore back a few days, nothing worked.
I have the two Recovery Disk I made the day I bought this. Never used them. I can't get the disk to take hold and restore to Factory. I get a message I'm going to try to attach. It's not clear. What is stumping me is the last entry. "[ /NoExecute=Option]" That is the bottom. On the bar at the bottom is "ENTER=Submit" I've tried every thing I know to do.
I've learned to use the PC on my own as I live many miles from a city. Done fair but now I'm stumped. By the way I'm 75 years of age. My learning term as been more than 7 years.
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Aug 27, 2014
Pavilion G6-SS40SA running Windows 8. I am working on this computer for a friend. Somehow, he managed to get an app on there which ran at startup and resulted in it slowing down internet access to a crawl as well as making the machine virtually unusable . In an effort to get rid of it, he attempted running restore. However, neither destructive or non-destructive options would work. He was getting error messages - firstly 'Unable to reset your PC. A required drive partition is missing', followed by 'The drive where Windows is installed is locked. Unlock the drive and try again'. I managed to locate the program that was causing the problem, and uninstalled it. He asked me to reset the computer to factory state, but unfortunately, this will not work - it starts up, warns that all data will be lost and I confirm that I want to proceed. It then appears to start the process, but almost immediately ends shows a message saying that no changes have been made. Where do I go from here?
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Mar 9, 2008
Just to state first and foremost, this is not an issue I have. This is a preventative post for anyone that may ask down the line. (as I've seen it asked on multiple other forums.)
I had this issue with an inspiron 1720 I just got. It had an issue, so I installed vista from a Vista RTM disk. It didn't fix the problem in the end, so I sent it into dell and got fixed, but I wanted to a fresh restore from the restore partition because on restarts, I'd get the blue screen of Death. Fun stuff right?
Well, Unknowingly, when I installed vista off of the cd, that removed the ctrl+F11 option from the dell. This is stated on many forums, and it seems that most answers to this issue is to format and install a fresh install from cd again, or call dell and get recovery disks. I figured "Heck, If I still have the restore partition, there is not reason why I can't get it to restore with some effort."
Some other people I've seen have just had viral attacks, or just want to sell their laptop and need a fresh install. This is for those people that need it. The answer to the question of what if Control and F11 don't work.
So, Here I am with the fix. There is one required bit of software that's required, and that is simply a dos boot cd. You can find many iso's for dos on the net. All you have to do is burn a copy and boot from it. [EDIT] IMPORTANT: I was wrong about dos. As stated below ( http://www.notebookforums.com/post3049150.html ) you have to do it from a 32 bit environment. You can get through one in the XP repair console (on the install cd) or through one of the options in vista's setup.[/EDIT]
Ok, so this is going to be dumbed down a bit, and I'll explain what the dos commands do. First off, after booting into dos, you need to change to the restore partition. This isn't hard at all, all you do is type "D:" and press enter. After this, you need to find the restore file. This is a file with the extension of *.wim. This is an image of windows from dell factory.
Generally this file is found in d:dellimage and is called Factory.wim. Just to double check, I'm going to tell you to change the directory. Type in "cd dellimage" and press enter. In dos, CD means Change Directory (or enter a folder). Now, to list all of the files in the directory type in "dir" and press enter...............
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Feb 5, 2015
I have upgraded my Acer Travel Mate 4061 to 2GB Ram windows 7 64 bit. My internal DVD/CD rom is not functioning and unable to use my recover disks. . Any USB compatible EXTERNAL DVD/CD player to enabe the use of recovery discs...
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Feb 27, 2010
I have a bit older Acer Extensa 4620Z - quite a while back (probalby 9 months) i had problems with it and it stopped working, couldnt find operating system or hard drive. I finnally decided to buy a new hard drive for it once i found out it was that the hard drive had died. I got my new seagate harddrive and installed it - I also order recovery disks from Acer so I could get my system back up and running.
This is where my problem is. I can see the harddrive from bios and at first when i tried running the recovery disks it kept saying there was no appropriate partition. I made a bootable copy of a program so I could create partitions on the harddrive. I did this and then tried running the recovery disks. This time it went further and started the recovery process but everytime it gets to D1E4T303.044 in the process (at 47%) - it stops... and sits there a second and then either jumps to 100% and starts over or an error pops up (error: 0xD000001D).
I can not figure out where to go from here - isn't there some way I can use the recovery disks to get my system up and running on the new hard drive?
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May 23, 2009
I've had the impression that restore disks could only be made once, since I first had a Lenovo that told me I could only make the recovery disks once, due to the Windows licensing, I think. Does Acer also give you a limit to how many copies you can make or not?
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Jul 1, 2009
I just purchased this model from my local Best Buy, and after having valiantly turned down their $150 set-up fee, I decided to try my hand at making the recover disks myself. Obviously, I failed miserably.
Here's my problem: using the eRecovery program on the laptop, I've tried burning a default factory disk using several types of CD's and DVD's but each time, the program rejects my disks and asks for a blank one. The error code that comes up is Error 0x205.
I've looked at the Acer Europe website, but I have not come to any conclusion as to how to fix this problem. My software seems to be up to date but could it be a faulty optical drive?
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Oct 7, 2014
I have an Acer Aspire E1-522. I am trying to find out why when I click on Acer Recovery Management it does nothing. Just in case I ever need it I would like to be able to use it. In Programs and Features (Windows 8) the version number is 6.00.810 ....
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Dec 12, 2008
I just got an Acer Extensa 5420-5687 and the hard drive is wiped. I have the restore disks but when I try to restore it I get a message that it can not find the storage device.
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Mar 4, 2014
I have an Acer Aspire One Netbook SNID 20206697434 with Windows 7. I bought the recovery disks because eRecovery stalls at Office 2010 but the disks do exactly the same thing - I can only open in Safe Mode. I've tried many times with the same result. Even though I bought the disks, Acer Customer Service won't let me talk to a tech because my net book is not unwarranty - mfg date is 1/14/2012.
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