HP Pavilion G6 2240SA Recovery :: Unable To Restore To Factory State
Aug 27, 2014
Pavilion G6-SS40SA running Windows 8. I am working on this computer for a friend. Somehow, he managed to get an app on there which ran at startup and resulted in it slowing down internet access to a crawl as well as making the machine virtually unusable . In an effort to get rid of it, he attempted running restore. However, neither destructive or non-destructive options would work. He was getting error messages - firstly 'Unable to reset your PC. A required drive partition is missing', followed by 'The drive where Windows is installed is locked. Unlock the drive and try again'. I managed to locate the program that was causing the problem, and uninstalled it. He asked me to reset the computer to factory state, but unfortunately, this will not work - it starts up, warns that all data will be lost and I confirm that I want to proceed. It then appears to start the process, but almost immediately ends shows a message saying that no changes have been made. Where do I go from here?
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Dec 19, 2009
I want to know how ro return my laptop to the way it was wihen I first got it??
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Jul 28, 2012
I have to restore my dell vostro 3700 to factory state, but I dont know how. I googled it and just found the instruction like "restart pc, then press F8>repair your computer>choose language>log in as administrator and then choose recovery tool> dell datasafe restore and emergency back-up
It would be ok, but I dont have there the option of "dell datasafe restore and emergency back-up" I have there just startup repair, system restore, system image recovery, windows memory diagnostic, command prompt and that's all... I miss there the 6th option.
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Nov 16, 2014
I have a Pavilion dv7-1103ea laptop which I need to restore to factory settings. I created a recovery disk from the system but it has become corrupted. I gave my laptop in for repairs to a local repair shop. My laptop is now working but it is not in the same format as when I purchased it. Is there any way of restoring the laptop to its original format?
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Mar 11, 2013
This laptop has become very sluggish and I want to restore to factory default, however, contrary to the instructions on the website,when I press F8 I can get to a Advance Boot Options menu where there is an option to repair your computer but if I select this is takes me only back into Windows no "list of system recovery tools is given"....
The other options are Safe Mode, Safe Mode with networking, Safe mode with command prompt, Enable Boot Logging, Enable low resolution video, Last known good configuration ( advanced), Directory Services Restore Mode, Debugging mode, Disable automatic restart on system failure, disable driver signature enforcement and start windows normally.
The only disks which came with the laptop ( bought new) were For reinstalling Cyberlink Power DVD DX8.3 Software for Microsoft Windows 7, P/N 5RMCO Rev A00 and For reinstalling Dell Webcam Central Software...
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Feb 19, 2013
I got a brand new VOSTRO 3660 with x3 USB 3.0, and since it has no CD/DVD my only option of creating Factory Recovery Image with DataSafe is thrught USB
which is USB 3.0.
I have done some digging before posting, and I understood that I had to enter to the bios and change USB debug Mode to Enable in order to make it work as USB 2.0 (Disable USB 3.0 functionality to install Windows 7 from a USB Flash Drive).
thing is that I tried that several thing to recover the windows 7, deleted the usb flash drive and made several copies and in the end of it I always get to a screen which tells me that "if you are trying to restore your pc from usb 3.0 ................change to a different usb port " .
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Nov 26, 2014
I'm trying to factory restore my HP Compaq 6510b with Vista. I've not got a recovery disc & laptop didn't come with 1 either. F11 option doesn't work however F8 allows me to access the Advanced Boot Options however there is no repair your computer or system recovery option on the menu.Also there is no recovery manager when searching at the start menu.System restore option doesn't seem to be much supportive as the date available only seems to be in the last few days.Am I wasting my time trying to factory restore or is it time to finally upgrade my once trusty & reliable laptop?
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Jul 19, 2008
I installed Windows Vista but finally I would like to restore my computer with the Dell factory restore.
At boot, I press F8 but there isn't the "Repair my computer" option anymore...
How can I restore my M1530 with the Recovery partition ?
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Sep 23, 2014
I had to buy the recovery disk for my Aspire V5, when I start I change the bios to UEFI with secure enabled, then I use the disk Recovery System, once that I´m in the Acer Console Management, and I Selected the restore full, a pop up came with the message "Please Change your bios to Legacy¨ so I click on the exit button, and I enter to the bios and select the legacy mode, then the acer console management starts and says that the systems recovery fails because this is only for UEFI mode. So I dont know what to do, I have another 4 disk for the recovery but none of this is a booteable disk. Also I tried with UEFI and boot secure disable and same result .
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Apr 23, 2013
I purchased my T420 one year ago and have sufficiently "hosed it up" to the point I wanted to do a factory restore. I saved all my data then proceeded to create the CDs from the Q drive factory restore. I followed the instructs for more and more CDs and once I got up to #12 I noted that the time it was taking to create them was down from several minutes to several seconds. When I got to CD number 18 I thought "this is ridicules" and I popped CD 11 back in to look at its content (via Windows Explorer). I noted it had two folders: 1) Factory restore (or something like that) which was over 500 MB in size and 2) something about data. This "data" folder contained 1 KB of data. I then looked at all subsequent CDs (12-18) and they all only contained this data file. So, rather than continuing to make these (basically empty CDs) I stopped.
I then put the first CD in and rebooted the machine. The factory restore started and I swapped CDs until I got to 12. I put 12 in and it said the required data was not present and to insert the next CD. I did this until I ran out of the CDs I had created. I had to "X" out of the restore app and now when I boot I get nothing but a dimly lit screen and a flickering hard drive light! Am I totally hosed here? How many CDs would it have required had I kept making them? I am ( obviously) a novice.
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Nov 27, 2011
ATrying to do a complete System Restore, and
"WARNING: Your laptop is currently running on battery power. Recovery Manager requires that your laptop is plugged into an AC power outlet."
...but charger is plugged in. Let battery run down a bit and plugged it in, and got same error while it was actively charging battery....
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Nov 20, 2011
I am having trouble restoring my computer to factory settings. Just to preface this, everytime i restart my HP Pavillion dv6 laptop, it freezes on the HP logo on the boot up. This freezing only occurs when i restart, if i manually shut it down and turn it on the boot up progresses normally.
So i have tried to restore my computer to factory settings by using the recover manager and the recovery manager requires the laptop to be restarted. However, the laptop freezes on the restart so i have to shut down the laptop manually and turn it back on. This interferes with the recovery manager and i get an error that recovery manager was not properly able to restore my computer.
I have also tried to press F10 on the boot up to enter restore mode. However, when i hit f10 my screen goes completely black. The fan and the laptop are running but the screen goes blank. How i can restore my laptop.
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Jul 8, 2013
I have a pavilion dv7-6b50ei notebook pc bought 2012. It always gives a command prompt pop up which doesn't stay long enough to read. I also felt there's a virus on it which my anti-virus couldn't solve so I tried factory resetting but when I restart and press F11 it gives an error(something like a boot.. is missing). so I tried my recovery discs. Disc 1 of 4 ran fine but disc 2 keeps stopping with an error.
Now the laptop doesn't load as I think the OS has been formatted during the recovery and don't know what to do. I feel disc 2 is bad too because it also gave an error while trying to copy it to a USB pen drive. I have also tried an external dvd and run the hp test on the hard drive; the hard drive passed the test. If I can get a new set of recovery discs, it would solve my problem.
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Jul 21, 2014
I have done a factory system restore on my HP Dv6 computer and everything went well. However, I am unable to get it to load the latest version of Internet exploer 11. The error I get is that "Windows can not load this version to your computer as your windows version is not compatable." How do I go about uploading the latest Windows drivers, and browsers.
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Nov 22, 2014
I am trying to do a Facotry Image Recovery with a CD and the system has been stuck at 74% with 13 minutes remaining for over an hour now. I have a Pavilion DV6000 with Vista Home Premium.
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Sep 4, 2014
I lost the restore partition on the original SSD that my Yoga 13 shipped with. Is there a collection of drivers and whatnot that would allow me to restore it to factory defaults on my own with a fresh windows installation? I have the win8 key from the BIOS but don't want to lose out on all the required drivers if I were to just reinstall windows myself.
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Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Dec 1, 2014
How do I do a factory reset on my pavilion entertainment PC with windows 7 on it .?
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Oct 2, 2014
I have an HP Pavilion 17-fO65us. I want to reset it back to factory settings (to make it like it was when I first bought it). How do I do that?
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Jan 24, 2013
I had a bad bios flash and now the laptop isn't booting anymore, just turning on and keyboard light flashing twice. i've tried a few methods but noting happened. what is the correct way to restore the bios from a usb
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Jan 4, 2015
I had an HP Pavilion dv6, but some part inside relating to the power failed. Ultimately, the constant cutting of power caused my hard drive to fail. I was able to use HP Recovery Manager to back up my files (music, documents, pictures, etc.). For Christmas, I was gifted a new computer, but it is not an HP. I tried to restore my backup file to my computer but it says that HP Recovery failed. I'm guessing the issue is because the new computer is Lenovo Thinkpad and doesn't have the HP Recovery software. How can I restore my files to my new computer?
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Nov 26, 2014
I have an HP Pavilion G6 that I purchased in December 2012. Yesterday I decided to get a new HDD to upgrade it and start fresh. It's a 1TB SSD+HDD hybrid by Seagate. It installed without a hitch, and I used my HP recovery CDs to do a factory format of the disk.It finishes, reboots, but instead of rebooting to the HP Windows 8 setup screens, it goes to what looks like Windows 8 safe mode with a box containing the date, time, and it says something along the lines of "HP diagnostics driver installation" with an OK. Clicking that or not makes it disappear, and there's a command prompt bar at the bottom left hand corner of the screen.The screen changes to an HP screen that begins to install drivers. It finishes, and reboots to a black screen that says "no boot device detected, please install OS."I ran a check of the drive and it's fine. I swapped my regular drive back in, and it loaded up fine. In fact that's what I'm using right now to type this. The boot order was never changed in the BIOs. If it were the connector failing I doubt it would load the drive that's always been in the computer. Loading up the newly formatted drive in an external enclosure shows that Windows 8 is indeed on it, but on a 93GB partition even though the drive is 1TB.
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Oct 9, 2014
How do I reset my laptop back to factory settings I have a pavilion g6 windows 8
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Sep 30, 2014
Recovery to factory recovery / Bootmgr missing /iso not active /usp cd/dvd drive cannot boot / pwhe7.iso no response ....
Product number LS308EA .....
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Nov 10, 2014
My friend's comuter's BIOS seems to be dead. When I turn it on the CapsLock light blinks for 2 times and nothing happens on my screen. I tried to remove battery and power cable for some minutes, but nothing changed. I also removed the CMOS battery and replaced it's RAM, but still got the same problem.
I've searched for solutions on everywhere, and most of the times I finally get stuck on this page. The combination of WIN+B seems to have no effect, something that makes sense as I'm almost sure they've deleted the HP_TOOLS partition.
In the page mentioned above, it's said that "a USB key with an HP_TOOLS volume can be used as an alternative". I really have searched everywhere, but I can't find how to create this USB drive. Where to find an extracted version of BIOS so I could restore from that. The only BIOS That I get from the driver's page is one ".exe" which I have to run it on that computer, which is impossible.
One last thing to mention is that I've downloaded the "sp61632" which gives me the "HP UEFI Support Environment Setup". When I try to install it on "USB Flash Drive" it gives me an error, but finally I've installed it locally on my computer, and then transfered its files on a USB Drive.
I renamed that drive to "HP_TOOLS", and the only folders in there are "Hewlett-Packard" > "SystemDiags", and in there can be found 8 items:
CryptRSA.efi
CryptRSA32.efi
SystemDiags.efi
SystemDiags32.efi
SystemDiags.s09
SystemDiags.sig
SystemDiags32.s09
SystemDiags32.sig
Just mentioning it, cause the total size is 2.5MB, and I can't see if thishas to do anything with the BIOS restore. So, to sum up, I need:
BIOS recovery files
a way to create USB drive with HP_TOOLS
Tried, but didn't work:
restart
remove HDD
remove CMOS battery
replace RAMs
WIN+B combination
WIN+B combination, with the flash drive mentioned above connected
The computer is: HP Pavilion DV6-2117ev
Product number: WB331EA#B1A
Operating system: Probably Windows 7 (I don't think this has any importance right now)
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Aug 23, 2014
I have a "HP Pavilion TouchSmart 14-n005eo Ultrabook" running windows 8.1. This last Friday my computer got stuck and when I tried to reboot it said that something was wrong with windows and gave me the alternatives to fix it. I first tried to backup trough the program but got a Bluescreen (System thread exception not handled (iaStorA.sys). I then tried to just restore the Windows part (not effecting my files) but I got Blue screen. I then moved on to a full system reset (with my recover DVD that I fortunately had made just a couple of days before the crash) but after completed all 5 discs the computer rebooted and told that the system restore wasn't completed so I tried again, but I got the same problem.
The last thing I have tried is to make a factory reset and now (after the 5 disc) it started to reboot and a information that told that HP software were about to get installed came up. I left the computer to finish the install and when I checked later on it was turned of so i turned on the PC and after the message "Wait" I got Blue screen again (System thread exception not handled (iaStorA.sys)) and the same happens when I restart the computer.
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Jan 12, 2009
I have been given an Acer 6930G by a family member to setup. After realising there's 0 discs included with the laptop, the Acer pop up message tells me I have to make my own factory default image. I have successfully made it on 2 DVDs, my question is now in the manual there is nothing about how to use it, I was wondering if anyone can share any insight to me as to how it works.
Basically I know it is probably a bootable DVD as the root of the DVD suggests (several "BOOT" files) I was wondering how it actually looks like? I haven't tested it yet as the user was extremely desperate to get it running so I had to give it up the moment the DVDs were made.
If I put the DVD in and select to boot from it at start up (before getting into windows) does it take me to some sort of custom screen where I can SELECT that I want to reformat and restore the laptop? I want to know what options I am given and I can only assume that it's the same for most laptops.
And I can only assume again, that if I factory restore it, it will come back with Vista activated and all the initial bloatware again, along with all the drivers for it (so I don't need to go track them down).
This is all I need to know, I wish I can test it but I can't even get the laptop back now (until it breaks ...)
If someone can post their experiences with it I will be grateful, this is just more for reassurance than anything, and confirm my assumptions? Many thanks in advance!
EDIT: I have discovered that I can launch that recovery app by pushing ALT+F10, I have managed to wrangle the laptop temporarily to test and have discovered that I can choose from 2 back up options, but I dare not go any further, can someone tell me the next steps? One says factory default, and the other is user's backup.
I can guess that if I choose the first option, factory default, it'll ask for the DVDs I have created? And the 2nd option will restore a backup I made selecting the user option on the recovery app.
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May 12, 2010
I'm trying to restore my SXPS16 back to how it was when i bought it using the recovery partition. But when I go to the advanced boot menu the option to do the factory restore is missing.
I know I can do a clean windows install using the CD that came with it but I'd rather just have it the way it was when I first got it.
Does anyone know of a way to fix this, or otherwise, is there another way to do a factory restore?
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Sep 3, 2009
I am trying to restore my laptop (studio xps 16) to factory settings using the recovery image. If I look in my computer, i can see C and D drives.
D is my recovery partition with 7gb full out of 10gb. This is good and dandy except when i open the D drive, there is one folder that says RECOVERY that is empty. Why is it empty when there are 7gb's of files in there? I already have hidden files shown
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Apr 23, 2009
Are there steps to be taken before a factory restore - drivers etc?
(Beyond just backing up my data.)
This is an Acer 4530.
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