Acer Aspire V5 :: Unable To Restore From Recovery Disk
Sep 23, 2014
I had to buy the recovery disk for my Aspire V5, when I start I change the bios to UEFI with secure enabled, then I use the disk Recovery System, once that I´m in the Acer Console Management, and I Selected the restore full, a pop up came with the message "Please Change your bios to Legacy¨ so I click on the exit button, and I enter to the bios and select the legacy mode, then the acer console management starts and says that the systems recovery fails because this is only for UEFI mode. So I dont know what to do, I have another 4 disk for the recovery but none of this is a booteable disk. Also I tried with UEFI and boot secure disable and same result .
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Nov 27, 2008
Im only just burning the factory DVD restore of my system via Acer eRecovery Management. I should have done this a long time ago right when I first recieved my laptop. What ends up on the factory restore DVD?
Another question, my laptop really has noticably slowed down since purchase. I know this is natural...especially as I currently have lots of games installed...only 9GB currently free on C.
This free space varies drastically day to day as restore points seem to automatically be generated by vista. I think this automatically takes place when vista downloads and installs updates. How can I change this? It's annoying as I have a consitently fluctuating amount of free space on C..I frequently delete these points using Tune Up Utilities 2008 which brings me back to the norm.
Also, the D partition seems like a huge waste of space to just leave as it is. There are 103GB free on this partition with only two windows folders existing on there. I have never touched this partition thinking it is there only for disaster situations, like if vista dies and wants to make an image of itself here.
Is this correct or can I move other files onto this partition? Will this increase performance?
Im just trying to increase the speed of my laptop day to day workings. My girfriend was saying that the D partition can maybe be somehow partitioned to speed up the laptop?
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Dec 13, 2014
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD
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Jun 23, 2009
where i can download a free restore disk for my acer aspire 5315? it crashed recently and took all the contents of my hard drive with it in the process, and it never came with a backup disk.
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Nov 24, 2014
I bought this new acer E5-771-378y , windows 8.1 and I want to get it all set up for him before Chrismas. Why can I not use a dvd disk for the recovery restore disk? It keeps telling me to insert a 16 gb usb. I don't have a free USB to use and I would prefer to put it on disks like I have done for every other computer I have owned.
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Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Sep 25, 2014
I had a hard disk fail and had to reinstall Windows 7 on a new disk, but I could not read the COA. I ordered the recovery disks and now have a slight problem. When I try and boot to the System Disk 1 I get a no bootable media on disk message. I installed Windows 7 from a DVD I have for another computer and it works fine, but I can not validate Windows. How can I make the laptop run System Disk 1?
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Apr 6, 2009
Just got my new HP Pavillion dv5-1000 laptop and I'm very pleased with it so far, apart from one problem.
The machine came without any backup disks, which seems to be a standard HP thing. So I've tried to create my own disk using the Recovery Manager software. It goes through the first part of the process collecting files, but when it reaches 100% I get an error message saying that the files are more than 0mb and it can't continue.
I've tried using a different blank DVD but get the same message.
It's a pain, and is spoiling my enjoyment of an otherwise excellent machine. If anyone can suggest a way around this I'd be grateful.
I've tried this fix:unable to burn Recovery DVD but the software doesn't install.
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Aug 27, 2014
Pavilion G6-SS40SA running Windows 8. I am working on this computer for a friend. Somehow, he managed to get an app on there which ran at startup and resulted in it slowing down internet access to a crawl as well as making the machine virtually unusable . In an effort to get rid of it, he attempted running restore. However, neither destructive or non-destructive options would work. He was getting error messages - firstly 'Unable to reset your PC. A required drive partition is missing', followed by 'The drive where Windows is installed is locked. Unlock the drive and try again'. I managed to locate the program that was causing the problem, and uninstalled it. He asked me to reset the computer to factory state, but unfortunately, this will not work - it starts up, warns that all data will be lost and I confirm that I want to proceed. It then appears to start the process, but almost immediately ends shows a message saying that no changes have been made. Where do I go from here?
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Feb 3, 2010
I was given a broken 5600 - if I could fix it, it was mine. I fixed the electrical fault, but also foolishly deleted the hidden partition 1, which apparently held the restore image. The donor doesn't have the recovery CD, and I now need to do a full recovery. The drivers on the Acer site don't quite do the trick, and there's nothing I can find on the site to buy a new recovery disk.
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Nov 16, 2014
I have a Pavilion dv7-1103ea laptop which I need to restore to factory settings. I created a recovery disk from the system but it has become corrupted. I gave my laptop in for repairs to a local repair shop. My laptop is now working but it is not in the same format as when I purchased it. Is there any way of restoring the laptop to its original format?
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Dec 23, 2014
Acer aspire 5742. Installed new hdd. I bought recovery disk. Inserted recovery disk selected top option, inserted dsk1 when asked then dsk 2 when asked. dsk did not run error bootmgr missing ctrt/alt del to restart. Does nothing same error comes up. removed dsk tried again same thing. removed dsk shut down inserted recovery dsk to try to start over. same error.
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Oct 3, 2014
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
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Oct 24, 2014
I need to restore the system to factory default. When I tried, I got this error:
"Hard drive configuration is not set to the factory default. Restore aborted."
When I checked the partitions, the drive structure was as follows:
Disk 1 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :RECOVERY NTFS 400MB GPT (Unused Partition)
3) :ESP FAT32 300MB GPT (EFI System Partition)
4) :Other 128MB GPT (RESERVED Partition)
5):Unallocated 1MB GPT
6) C: Acer NTFS 204.31GB GPT (Data Partition)
7) D: Data NTFS 146.48GB GPT (Data Partition)
8):Unallocated 97.66GB GPT
9) ush Button Reset: NTFS 16.50GB GPT (Unused Partition)
Disk 2 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :Other 7.46GB GPT (Unused Partition)
3)Unallocated: 14.91GB GPT
1) How can I find or get to the Recovery Partition?
2) If not possible, can I reinstall Windows from scratch and remove all those partitions, or what becomes of them?
I'm not sure how Acer or Windows handles the Main 500GB HD and the 24GB SSD when a reinstall is done.
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Nov 21, 2014
HDD broke. I bought new one and recovery cds. BUT my aspire V3-551G never boots from cd. Copied system disk to flash and that boots but no way to get it to recognize recovery disk 1. Is the fault in bios, physical dvd drive, or recovery software?
Can I (or should i):
A. edit some file in usb system disk to get it to cooperate
B. update bios
C. move a dvd drive from other laptop
D. get usb cd drive (tried didnt work)
E. get other usb flash hdd (as if that changes things somehow)
F. Move HDD to other laptop and either boot or work through windows there
G. Find acer accepted laptop fixer (how)
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Dec 20, 2014
I've created a Factory Default Backup with a USB drive with Acer Recovery Management. I see this message which tells me I can delete the recovery partion to free up disk space after I've created the backup but it never gives me the option to do so.
I DO get the option to remove the Driver Recovery Partition after backing it up to USB but not the 10GB Recovery Partition. It's a a HUGE deal on a system that only has a 32GB hard drive.
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Jan 6, 2009
I bought two of these nice big shiny laptops and I as soon as I have started Vista they both want to create restore disks. No prob, I went and bought fresh DVD-R discs!
However, during the process I noticed the time getting longer and longer resulting in over 5hrs to burn a single disc!
I left them overnight as I thought it was a little odd and got the resulting burn error message then all hell broke loose! Both laptops no longer recongised their Blue ray drives! . The only way I could get them to shut down and restart fresh was too pull the power and remove the batteries....
I tried to burn normal files using the same type of discs and they worked fine, so why doesnt the eBackup programme like them?
Their must be a simple solution to this! I can't believe both laptops are faulty with the same issue!
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Dec 12, 2008
I just got an Acer Extensa 5420-5687 and the hard drive is wiped. I have the restore disks but when I try to restore it I get a message that it can not find the storage device.
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Oct 17, 2011
I am so tired of receiving Low Disk Space on recovery (D). I have done everything it asked. Empty Recycle Bin which is EMPTY. I am not a computer wizard but it seems unfair that I have pay over $150.00 year to correct this problem once a year. I have checked a lot of places and it just keeps telling me the same thing. That doesn't work.
I did just install a HP wireless printer 3052A
HP Pavilion dv6000
Windows Vista (home version)
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Oct 12, 2014
Have Extensa 4420. Been unable to restore old Vista OS so decided to move up to Win 7 32 bit. Started the install from DVD but got error message that I could not install on the system partition as it was "reserved" by Acer. This is half of the HDD.
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Sep 18, 2008
Bought 5530 in August but already need to run recovery disks as the photo gallery constantly crashes and using restore to an earlier date does not work. I burnt two DVD's when I got it and they looked OK. However after changing start up in BIOS to dvd drive then restarting holding down f8, when pressing the complete restore tab nothing happens except a message saying no restore dvd or HD can be found. Cannot think what to try as the disks and dvd drive appear fine. I wish they included the disks with machine like sony do then you would be 100% sure it is not the disks at fault. Anyone else encounter this? I am sure the problem with the photo gallery is not a virus as I do not use the machine on the internet
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Feb 24, 2008
My notebook is Acer aspire 4720Z. Operating system is vista home. I tried to make recovery disc by using erecovery management tool but there burn disk option is disabled. How can i make recovery DVD now?
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Jun 20, 2009
One of the OEM memory modules took a hike, so I replaced both modules with a Corsair 2x2gb DDR2 800MHz kit.
Did the Alt-F10 and got Vista back.
While deleting all the bloat-ware I was prompted to make the Recovery Disk.
I went ahead and made the Recovery Disk after deleting all the game stuff.
After all that business I went ahead and finished deleting the NTI back up 5 and a couple other things.
Now I am in the process of installing the downloaded .exe SP2 for Vista and will jump online and do some other Microsoft updates (Defender, Explorer 8) the usual stuff.
Can I make another set of restore disk that will have all the updates and all that buiness? Or is the restore disk option just for when you first start using the system?
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Sep 8, 2012
i have a hp 620 notebook, and it is given me an error message "non-system disk or disk error" after i turned it on. it had worked find in the morning and now it is displaying this error message and i cannot log into my notebook. i tried to recover it with hp recovery but it said "data is not valid.
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Dec 7, 2014
Recovery software disapeared from drive d in windows 7 on presario cq62 209wm. How do I restore the program?
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Dec 24, 2008
I got myself a new laptop but it became french not english(didn't get to decide, wasn't there then), but I got the store i bought it from to put it into english. The problem is that when it was french there were more programs like gridvista, eye webcam etc. Now that it's english there none of those programs. So i'm wondering if I should do the eRecovery management thing, will it stay in english with the programs like the french one? or should i ask for recovery disks from acer and tell them my problem?... it's a acer 5920g/5920-6642 laptop...says both on my laptop.
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Sep 4, 2014
Is that a link because when i copied and pasted to the search on the forum, nothing came up.. What is the exact link.....
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Mar 2, 2013
I have an HP Pavilion dv6000 and run Windows Visa Home Edition.I wanted to restore my laptop to its factory settings but the Recovery Manager wouldn't work. When I clicked on it it would just restart the computer without anything else happening. I then right clicked on the computer >manage> disk manager and made the recovery partition active. When I rebooted the computer it began showing:Bootmgr is missingPress Ctrl+Alt+DeleteWhich of course leads back to the same message after te computer reboots. I can't access F8 key. Only F10 (Bios) works. I don't have a recovery or installation CD as it didn't come with the laptop when I purchased it.Is there anyway I can change the active partition back to the C drive, this disabling the recovery partition? I read that it was possible to access disk manager from cmd prompt window, but I don't know how to access it since the F8 key won't work (makes just a bipping noise when pressed)?I am also out of the country so can't mail my laptop to HP to have it fixed.
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Jan 23, 2013
i have hp pavilion g6 notebook pc laptop...but it does not contain recovery disk and whenever i create recovery disk from recoverry manager it failed to verify disk 1 and show the message "insert another disk " it happen again and again ...what to do....
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Nov 20, 2014
I need to restore my laptop. It keeps asking for the disk, but I never made any. Is there any way I can find a download?
HP Pavilion dv6 notebook
Product number: LW260UA#ABA
AMD A8-3500M APU with Radeon
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