Acer :: Getting Recovery Disk To Work
Sep 18, 2008
Bought 5530 in August but already need to run recovery disks as the photo gallery constantly crashes and using restore to an earlier date does not work. I burnt two DVD's when I got it and they looked OK. However after changing start up in BIOS to dvd drive then restarting holding down f8, when pressing the complete restore tab nothing happens except a message saying no restore dvd or HD can be found. Cannot think what to try as the disks and dvd drive appear fine. I wish they included the disks with machine like sony do then you would be 100% sure it is not the disks at fault. Anyone else encounter this? I am sure the problem with the photo gallery is not a virus as I do not use the machine on the internet
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Apr 7, 2013
I have a Dell Vostro 3300. Windows 7 OS. Hard drive went out. Replaced hard drive. Reinstalled Windows 7. Used backup system disk that I made with Recovery Manager back in December 2012. It looked like it was working properly, but after using all backup disks, got message image could not be applied. Started over, reinstalled Windows 7. Put in #1 backup system disk. When drop down box is displayed asking which backup to use, I choose 12-29-2012 like I did before. Nothing happens. It just sits there. Next button can not be used (it is greyed out).
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Jul 22, 2014
I have an HP Pavillion dm4. My hard drive died so I installed a new hard drive. The original OS installed on the computer was Windows 7. I did not get a Windows 7 disk with the computer. If I order the Windows 7 recovery disk from HP, will it install Windows 7 on my new hard drive? I have the COA info.
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Feb 5, 2013
After hard disk failure on my dell inspiron n5030 i copied two first partitions from my old hard drive to a new one using Acronis disk director. But when i try to use ctrl+f11 to start the recovery procedure the procedure doesn't work.
I also tried decompressing the factory iso file to Os partition and when i tried to start the pc and boot with Os partition as active it didn't work.
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Oct 17, 2011
I am so tired of receiving Low Disk Space on recovery (D). I have done everything it asked. Empty Recycle Bin which is EMPTY. I am not a computer wizard but it seems unfair that I have pay over $150.00 year to correct this problem once a year. I have checked a lot of places and it just keeps telling me the same thing. That doesn't work.
I did just install a HP wireless printer 3052A
HP Pavilion dv6000
Windows Vista (home version)
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Feb 3, 2010
I was given a broken 5600 - if I could fix it, it was mine. I fixed the electrical fault, but also foolishly deleted the hidden partition 1, which apparently held the restore image. The donor doesn't have the recovery CD, and I now need to do a full recovery. The drivers on the Acer site don't quite do the trick, and there's nothing I can find on the site to buy a new recovery disk.
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Feb 24, 2008
My notebook is Acer aspire 4720Z. Operating system is vista home. I tried to make recovery disc by using erecovery management tool but there burn disk option is disabled. How can i make recovery DVD now?
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Jun 20, 2009
One of the OEM memory modules took a hike, so I replaced both modules with a Corsair 2x2gb DDR2 800MHz kit.
Did the Alt-F10 and got Vista back.
While deleting all the bloat-ware I was prompted to make the Recovery Disk.
I went ahead and made the Recovery Disk after deleting all the game stuff.
After all that business I went ahead and finished deleting the NTI back up 5 and a couple other things.
Now I am in the process of installing the downloaded .exe SP2 for Vista and will jump online and do some other Microsoft updates (Defender, Explorer 8) the usual stuff.
Can I make another set of restore disk that will have all the updates and all that buiness? Or is the restore disk option just for when you first start using the system?
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Sep 23, 2014
I had to buy the recovery disk for my Aspire V5, when I start I change the bios to UEFI with secure enabled, then I use the disk Recovery System, once that I´m in the Acer Console Management, and I Selected the restore full, a pop up came with the message "Please Change your bios to Legacy¨ so I click on the exit button, and I enter to the bios and select the legacy mode, then the acer console management starts and says that the systems recovery fails because this is only for UEFI mode. So I dont know what to do, I have another 4 disk for the recovery but none of this is a booteable disk. Also I tried with UEFI and boot secure disable and same result .
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Sep 8, 2012
i have a hp 620 notebook, and it is given me an error message "non-system disk or disk error" after i turned it on. it had worked find in the morning and now it is displaying this error message and i cannot log into my notebook. i tried to recover it with hp recovery but it said "data is not valid.
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Dec 23, 2014
Acer aspire 5742. Installed new hdd. I bought recovery disk. Inserted recovery disk selected top option, inserted dsk1 when asked then dsk 2 when asked. dsk did not run error bootmgr missing ctrt/alt del to restart. Does nothing same error comes up. removed dsk tried again same thing. removed dsk shut down inserted recovery dsk to try to start over. same error.
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Oct 3, 2014
I've made a backup when I bought the notebook Aspire V3-771G. After that, I've installed Win 7 with my own serial key. All partitions I deleted. Right now I want to recover system to factory default but I haven't recovery disk nor recovery partition. I've got only backup five files ended with .NFB extensión and one with .CAL extensión. I've tested ghost programs and backup software but none of them could read backup files. Is there any solution for this without buying the recovery disks ?
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Nov 27, 2008
Im only just burning the factory DVD restore of my system via Acer eRecovery Management. I should have done this a long time ago right when I first recieved my laptop. What ends up on the factory restore DVD?
Another question, my laptop really has noticably slowed down since purchase. I know this is natural...especially as I currently have lots of games installed...only 9GB currently free on C.
This free space varies drastically day to day as restore points seem to automatically be generated by vista. I think this automatically takes place when vista downloads and installs updates. How can I change this? It's annoying as I have a consitently fluctuating amount of free space on C..I frequently delete these points using Tune Up Utilities 2008 which brings me back to the norm.
Also, the D partition seems like a huge waste of space to just leave as it is. There are 103GB free on this partition with only two windows folders existing on there. I have never touched this partition thinking it is there only for disaster situations, like if vista dies and wants to make an image of itself here.
Is this correct or can I move other files onto this partition? Will this increase performance?
Im just trying to increase the speed of my laptop day to day workings. My girfriend was saying that the D partition can maybe be somehow partitioned to speed up the laptop?
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Dec 24, 2008
I got myself a new laptop but it became french not english(didn't get to decide, wasn't there then), but I got the store i bought it from to put it into english. The problem is that when it was french there were more programs like gridvista, eye webcam etc. Now that it's english there none of those programs. So i'm wondering if I should do the eRecovery management thing, will it stay in english with the programs like the french one? or should i ask for recovery disks from acer and tell them my problem?... it's a acer 5920g/5920-6642 laptop...says both on my laptop.
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Dec 13, 2014
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD
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Oct 24, 2014
I need to restore the system to factory default. When I tried, I got this error:
"Hard drive configuration is not set to the factory default. Restore aborted."
When I checked the partitions, the drive structure was as follows:
Disk 1 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :RECOVERY NTFS 400MB GPT (Unused Partition)
3) :ESP FAT32 300MB GPT (EFI System Partition)
4) :Other 128MB GPT (RESERVED Partition)
5):Unallocated 1MB GPT
6) C: Acer NTFS 204.31GB GPT (Data Partition)
7) D: Data NTFS 146.48GB GPT (Data Partition)
8):Unallocated 97.66GB GPT
9) ush Button Reset: NTFS 16.50GB GPT (Unused Partition)
Disk 2 (GPT) File System: Used: Type:
1)Unallocated: 1MB GPT
2) :Other 7.46GB GPT (Unused Partition)
3)Unallocated: 14.91GB GPT
1) How can I find or get to the Recovery Partition?
2) If not possible, can I reinstall Windows from scratch and remove all those partitions, or what becomes of them?
I'm not sure how Acer or Windows handles the Main 500GB HD and the 24GB SSD when a reinstall is done.
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Sep 4, 2014
Is that a link because when i copied and pasted to the search on the forum, nothing came up.. What is the exact link.....
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Nov 21, 2014
HDD broke. I bought new one and recovery cds. BUT my aspire V3-551G never boots from cd. Copied system disk to flash and that boots but no way to get it to recognize recovery disk 1. Is the fault in bios, physical dvd drive, or recovery software?
Can I (or should i):
A. edit some file in usb system disk to get it to cooperate
B. update bios
C. move a dvd drive from other laptop
D. get usb cd drive (tried didnt work)
E. get other usb flash hdd (as if that changes things somehow)
F. Move HDD to other laptop and either boot or work through windows there
G. Find acer accepted laptop fixer (how)
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Dec 20, 2014
I've created a Factory Default Backup with a USB drive with Acer Recovery Management. I see this message which tells me I can delete the recovery partion to free up disk space after I've created the backup but it never gives me the option to do so.
I DO get the option to remove the Driver Recovery Partition after backing it up to USB but not the 10GB Recovery Partition. It's a a HUGE deal on a system that only has a 32GB hard drive.
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Aug 29, 2007
I have an Aspire 3050 that I need to restore to its original comdition. I created the recovery CD's when I got the laptop, however when I try and install I get read errors.
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Mar 2, 2013
I have an HP Pavilion dv6000 and run Windows Visa Home Edition.I wanted to restore my laptop to its factory settings but the Recovery Manager wouldn't work. When I clicked on it it would just restart the computer without anything else happening. I then right clicked on the computer >manage> disk manager and made the recovery partition active. When I rebooted the computer it began showing:Bootmgr is missingPress Ctrl+Alt+DeleteWhich of course leads back to the same message after te computer reboots. I can't access F8 key. Only F10 (Bios) works. I don't have a recovery or installation CD as it didn't come with the laptop when I purchased it.Is there anyway I can change the active partition back to the C drive, this disabling the recovery partition? I read that it was possible to access disk manager from cmd prompt window, but I don't know how to access it since the F8 key won't work (makes just a bipping noise when pressed)?I am also out of the country so can't mail my laptop to HP to have it fixed.
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Jan 23, 2013
i have hp pavilion g6 notebook pc laptop...but it does not contain recovery disk and whenever i create recovery disk from recoverry manager it failed to verify disk 1 and show the message "insert another disk " it happen again and again ...what to do....
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Nov 3, 2014
I performed a system recovery to factory settings that resulted in my Disk space being distributed differently than before. I have a lot of unallocated space as you can see bellow. I need to know how to fix and how to prevent this from happening the next time I perform a recovery. Also, is it normal for the RECOVERY (D) partition to show multiple times in Disk Management ?
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Feb 26, 2015
My wife's Aspire One 725 went down a couple of months ago with a bad hard drive. Of course, I hadn't maed a recovery USB. I finally ordered one from the Store, and tried it out tonight. I set the boot order to USB HDD, and, well, nothing happens! First, I see a cursor in the top left corner, and then I see the little circle of balls wait indicator, but i never get any other screen! Could I have a bad USB media from ACER?
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Nov 20, 2014
I have a brand new Acer Aspire E1-572G. It has 1TB HDD and with no partitions. So I want to create partitions as I wish, but before that, I would like to know if the recovery option will work if I alter the default HDD structure. Before I have failed with restoring after creating partitions with some other brands.
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Aug 21, 2014
The uefi bios recovery does not work on my computer nether has the .exe files that are bios... I would like to try flashing the BIOS but don't know where to go...
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Mar 24, 2013
I have had this computer for about 6 years- all through college. I've had an issue where my disk cleanup doesn't work for a while, but it has just become serious enough to worry about. My disks are full! How do I clean them up. That's the first of the problems we'll work on.
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Nov 25, 2009
Bought my Vaio only a couple of months ago. Thought it was the best thing in the world. When I finally got it and turned it on it kept reminding me to make Recovery Disks!
Finally got around to doing that and stored them in a safe place.
Seeing that I had bought it at a certain time I was receiving the upgrade to Windows 7 Home Premium for free. Now mind you, everything was working fine on my laptop up to this point. Windows Vista 64bit Home Premium was doing a fine job. Well, after receiving the upgrade I went ahead and installed it. Also did the companion cd that came along with the upgrade. Went to sony esupport webpage and downloaded all upgrades from there.
This is where things started to go wrong. For some odd reason, some of the upgrades from the esupport webpage would not install, mainly the WinDVD program for my Blueray player.
Idid everything that I knew possible to get it to install. Nothing worked. I finally got to the point where I was about ready to call Sony and tell them to take the dang thing back. Now here is where I start to make mistakes. Being as frustrated as I was, and not thinking about the possible consequences...I inserted the recovery disk into my laptop. Turn off the laptop and restarted. Up pops the menu to erase all the stuff from my C: Drive.....and that's what I did. After all was said and done and while trying to restore my C: Drive, I find out that the first disk that I made is corrupt. Mainly the P23.sny file. If I could somehow possibly get this file from someone then I could make a new recovery disk and start all over again. I've looked on the laptop to see if that specific file is there and alas it is not......don't know why either. I need help in a big way.
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Mar 18, 2009
I just got a new XPS 1530 with Vista Home Premium 64 bit. I'm told, before I do anything, I should make a Recovery Disk. How do you do that?
I think the recovery disk is used in case everything crashes.
It's different from a Boot disk (which isn't needed anymore, since you can use the OS installation disk to start Vista if needed).
Also, I'm not talking about System Restore, which reloads your system from a time before your last SW install.
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May 19, 2010
I just got my new Z, burned the recovery disk, did a clean install of retail W7, and now wanted to go back to original factory setting. So I popped my recovery disk back in, selected "Restore Complete System", went through all the default options. Then I got "An error occurred while executing an application." at 17% into recovery, and the recovery stopped.
Did I screwed up on the recovery disk? My recovery disk is 7.90GB.
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