Acer Gateway NE71B :: Cannot Update BIOS - Some Settings Don't Save After Changed
Dec 25, 2014
I have a Gateway NE71B a friend gave me and it has Windows 8 installed. I had to do some repair to it after a drink was spilled into it but I cleaned it out and its been fine, sorta...
Resuming from sleep doesn't work. It is just black. I have to shutit down and that works fine. It appears that a BIOS upgrade is needed and I downloaded the latest BIOS and tried to update it. It uses some 'InsideH2O' update app. Well it goes to reboot and when it tries to apply the BIOS, it keeps saying that it is an invalid firmware image. I've verifiedd that this is the correct BIOS file. I tried other BIOS versions and none will apply, always getting the error. I've researched the utility, extracted the config and BIOS. I'm tempted to tell it to write without verify (its that fustrating).
One option, that seems to saved most people is to disable Secure Boot. No matter what, I cannot do this. It never saves. I followed the official steps of powering off, then power on, set the admin password, disable Secure Boot, save and exit. Secure Boot always stays enabled. I've tried probably 30 times, 10 different ways and it just won't stick. I also noticed that I cannot change other settings in the BIOS. I can set some to a different value but they always revert back. I cannot get the function keys setting to stay on Function Keys. It always defaults back to Special Keys after reboot. Same thing goes with enabling F12 for boot menu.
I've tried removing the coin battery, which has a charge, shorting out the contacts holding it for about a minute, removed power battery and power cable, letting it sit but still no good. I've also tried removing the hard drive. Where is the BIOS data being stored and can it be wiped?
I've been considering getting an Acer laptop but this is starting to steer me away. Definately not getting a Gateway.
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Dec 14, 2008
I just bought used Aspire 3680 laptop, I was told it only had harddrive problem,
however It have few more problems.
1. it won't save bios settings.
2. it won't always boot sometime it takes 3-4 tries before it will boot.
3. when it finally boot it will randomly freeze after 2-10 minutes.
I try new harddrive, reset the memory, unplug the battery.
memtest shows the memory is fine.
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Feb 6, 2010
is there any bios update for this bios
BIOS Type: Acer
BIOS ID: V1.10
BIOS Date: 2009-09-04
BIOS Vendor: Acer
BIOS Version: V1.10
BIOS Size: 1048576
Chipset: Intel 27AC rev 3
Motherboard Name:Gateway
Motherboard Model:LT20
System Name: Acer
System Model: V1.10
Base Manufacturer:Acer
Base Product: LT20
BIOS Type: ACRSYS - 1
BIOS ID: InsydeH2O Version V1.11
when i went to acer bios, i found out that my bios is KAV80
the ones they have which is the ad250 is KAV60
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Jan 19, 2015
Laptop still under warranty. I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
For whatever reason, I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? If it matters, I re-installed Windows 7 64-bit.
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Jan 19, 2015
Laptop still under warranty.
I recently had a motherboard and HDD replacement. I wanted to install Windows myself, but the BIOS was set to UEFI, and I couldn't seem to boot off of a USB drive. So I switched it to Legacy, booted from the pendrive, and installed Windows just fine.
I went back to try and change the setting to UEFI. Now the laptop switches on, but refuses to boot. I get a black screen, with no logo or any prompt whatsoever to access the BIOS.
I read a bit and seems I need to remove the BIOS battery, let the memory clear itself to reset BIOS settings to default, and try again? I re-installed Windows 7 64-bit.
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Apr 21, 2010
I have an Aspire 5720. The default mode for the eAuido Management is Movie (which means surround on). When I turn the computer on, I change that value to Music (surround off). However, there is no way to save my preferred mode (Music), and everytime, I have to bother with changing it from Movie to Music.
Is there a way to make "Music" the default mode of the eAudio Management?
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Sep 24, 2014
I have tried to restore laptop to oringal factory settings using Gateway Recovery Management disks purchased from Gateway. I have booted from System Disk (1 of 4) which ejected and instructed me to insert Recovery Disk 1 which loaded files (100%). Recovery Disk 1 ejected and instructed me to insert Recovery Disk 2 which also loaded files (100%). Then a "Restore Progress"window opened and and the process progressed to 79% and gave the following error messages: "WIMApplyImage fail. Error0x570" and "Fail to Restore Image".
Prior to attempting the Restore process, all I get when I start the Gateway NV59C laptop is the following screen:
Windows Boot Manager
A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
If you have a windows installation disc, insert the disc and restart your computer. Click “Repair your computer,” and then choose a recovery tool.
Otherwise, to start windows so you can investigate further, press the enter key to display the boot menu, press F8 for Advanced Boot Options, and select Last Known Good. If you understand why the digital signature cannot be verified and want to start windows with this file, temporarily disable the driver signature enforcement.
File: windowssystem32ootwinload.exe
Status: 0xc0000428
Info: Windows cannot verify the digital signature for this file. what is causing these error messages?
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Nov 11, 2009
Today I received my Gateway EC1435u (Acer 1410-2285 clone) and it's VERY nice but it's too bad the screen is so darn reflective.
Anyways, two quick questions:
1) Are there any BIOS updates available? Acer shows a bunch but Gateway's site doesn't list any.
2) Can I delete the first OEM reserved partition? I'd like to install Windows 7 from scratch because I don't need all the bloatware that Gateway installed
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Oct 14, 2014
The original hdd was stopped functioning on my aspire v5-431. I try to put in other laptop but wont spin at all. The laptop was preinstalled with Windows 8 UEFI and safe boot on or something like that and gpt partition i guess and now i can not boot or enter in bios, how to flash bios or to install on this new hdd windows 8.
I tried everything from removing the motherboard batteryto boot from usb with bios file and Crisis files and nothing. The f2 button doesn't work and acer crisis recovery ask for wph file format and i just have rom file format.
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Jan 8, 2015
Acer manual suggested password control can be changed in BIOS. I have Aspire E5-511P. The security page in BIOS does not work. I can scroll with arrows in other pages but nothing happens on Security page. Password at boot has Disabled but every boot asks for password. Is there a repair for BIOS? Also, the Support page on this site does not recognise my model of Aspire.
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Feb 21, 2013
I just bought a brand new computer. Started it up and the mouse pad is working intermittently! Sometimes I'll try dragging over to click an icon and it freezes! Is there a problem with the computer? I'll shut down and it will work fine for an hour, then quit working, or move very slowly. I changed all the settings for the mouse pad and still doesn't work correctly.
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Jul 13, 2014
I have a zbook with a nvidia quadro 610m graphics. I cannot get the gpu to save settings or engage when playing games. It was working until I tried to give windows 8 a try.I did a fresh install of windows 8. Then I installed the hp drivers cd that came with workstation. Everything says it completed successfully and I've rebooted multiple times.
When I open the nvidia control panel, none of the settings I change stick. E.g. tell every program to use the 610m. I click apply it looks like it was successful. However, if I open the nvidia control panel again, all changes are reverted. I restarted after hitting apply too. It doesnt matter what the changes are, they all revert.
I'm guessing I screwed up with the driver install or something but IDK.The device manager says that the 610m is working properly and the driver is up do date.
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Feb 2, 2013
I just bought a new battery (90 Whr) for my Dell Inspiron N5010 as the original one had reached the end of it's life. I put the new battery in, charged it fully, and when I turned my laptop on the window colors were changed to blue and when I go into the personalization screen it won't let me change back to the settings I had before. Also I used to be able to preview the windows I had open by hovering over the icon in the task bar now it just shows a blue bar with the page title and when I hover over it nothing happens. I hover over the right side of the task bar to show desktop and nothing happens. What I wan't to know is how come the battery changed all this and how do I get things back the way I had them?
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Mar 27, 2013
ok upgraded to win8 worjed for a long time but then i accidet changed path in advanced system setting. What is the C: right path please it wont let me login i login and then it says sighing out....
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Sep 14, 2009
Relatively soon after a Windows Update (Vista), my screen blacked out and the resolution changed from 1920x1200 to something like 800x600. After restarting the notebook, everything seemed to be back to normal, except my graphics card (GeForce 8800M GTX x 2) wasn't working, and upon looking in the device manager, it said the device wasn't working (code 43).
So, I tried uninstalling drivers/reinstalling drivers, etc. and nothing seemed to work. And now something I've done has made the main VGA drivers or whatever not work, and all I see is a big black screen on startup (but the mouse icon is on the screen and can move around).
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Sep 27, 2008
I just upgraded my 5315 to 2 gigs ram. Now I would like to increase my video memory to more than 8 mb. Doesn't seem to be a way to do that.
Now that I have more memory, can I not? use more of it for my graphics. 8 meg isn't much memory
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Feb 23, 2015
I did also change 0x21C, nothing seems wrong though.What is 0x21C?
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Nov 6, 2014
So I have bought this Acer laptop for 1 year, and it's BIOS came with V1.0 didn't have UEFI setting, the default is LEGACY. After trying updating that BIOS version to V1.13 successfully, I still don't see the UEFI setting, when I check in a software called HWiNFO64 Program, it says my laptop BIOS is capable of UEFI BIOS. So my main questions are....How can I have UEFI setting in my BIOS? What should I do?
My specs: Intel Core i7-3630QM 2.4GHz, Nvidia Geforce GT 640M 2GB, RAM 8GB, HDD 750GB, Windows 7 Ultimate SP1 x64 (Will upgrade to Windows 8.1 Pro x64 if I can change my BIOS to UEFI boot).
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Feb 10, 2015
where is Virtualization Technology BIOS setting in aspire v5-561-6607
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Aug 27, 2007
It was announced this morning that Acer will be acquiring Gateway for $710 million in cash. The newly formed "multi-branded" company (the Gateway name will stay in the US) will be formed by December 2007 (provided they pass the usual regulatory scrutiny) and has been unanimously approved by the boards of both companies.
So what does this mean for us? The buyers?
According to the press release, prices will end up lower across the board because they will be able to leverage the best of each company to lower costs. That's something that we always like to hear.
Quote:
The considerable increase in scale will result in reductions in per unit procurement and component costs for both companies. This combination also creates a real opportunity for the cross-selling of product portfolios by leveraging the customer relationships of both Acer and Gateway. Significant savings are also expected through the increased efficiency of the combined back-office functions........................
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Mar 24, 2009
I'm sorta afraid to update my BIOS since i'm planning on getting a Core 2 duo sometime. Acer Aspire 5135, and im trying to update to 1.33....what are the risks exactly? Or am i being paranoid...
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Mar 11, 2010
I just joined the family with my 1410. This looks terrible. Is this what I have to look forward to for customer support?
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Jan 7, 2010
im trying to update my BIOS on my 8930G from 1.10 to 1.13 (or maybe even 1.14). Im only doing this as id like to enable VT but the only info i can find is related to 1.13.
Now ive downloaded the BIOS package from Acer and have tried to run the Insyde flash utility (x64 on Win7) but it wont install. After a few seconds it comes up with;
'BIOS not for your notebook'
In the Insyde application window i can can see the following info;
Current BIOS ID - 8930 & Version V1.13
New BIOS ID - KM2/TT2 & Version V1.14
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Jan 10, 2008
Does anyone know if there is a motherboard bios update for the 5920G? Is there anything for the 8600M? Any info would be a great help. Mine is a US model, purchased at Best Buy. Has the T5250 @ 1.5. Is there a way to upgrade the wifi from a/b/g to one with n?
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Dec 13, 2008
Will the latest Vista BIOS V1.24 allow the 9410 to boot with 4GB of RAM?
Think I'm running the original V1.16 BIOS with one 2GB stick and one .5GB stick.
I'd like to run two 2GB sticks. When I try, it won't boot.
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Feb 19, 2010
I want to flash the newest bios to my 5920G, but I don't know how to: the zipped folder has two different .exe files and one .sys, and I don't know which to double click to initiate the process...
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Sep 6, 2009
I have Acer Aspire 5315 and was running Bios v1.33. It has been running warm for sometime and thought an updated BIOS would help.
I tried the ACER site but didn't see any BIOS updates listed for XP. I have XP Pro on it now.
I followed a different link and found BIOS 1.45 so i Flashed it using WinFlash.
After it completed it shut down, i waited a couple of min. and powered back up, when i did i saw the BSOD for about 2 seconds and then goes to selective startup (Normal, Safe, Safe w/networking etc...)
I have not tried safe mode yet but in normal it just goes back to that screen again.
I saw the thread on using the FN+ESC mode but not sure if i really need to do that.
what I should do to restore it back to 1.33? I have to check my external HD but i think i still have that 1.33 version saved that i used when i did it the first time.
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Nov 17, 2008
I upgraded to 4 gb and the Bios was only showing 3gb/Vista 4gb.
I updated the BIOS via bootable DOS Fdd after reading things here and knowning that it was not possible via x64 Vista.
Update finished and notebook shutdown, not restart.
Now it will not turn on.
No lights with power adapter or battery.
I have tried the "crisis" disk method. holding fn+esc.
Tried power in and holding Insert.
I've tried with and with out battery/power adapter.
Opened and bridged the clear-cmos for 30 seconds.
Reseated RAM and CPU.
Tried all of this with 1gb, 2gb 3gb and 4gb.
but alas she is still in a coma.......
I have tried Acer support for help but they want it sent to them, I want to avoid this if I can.
Can a failed BIOS really kill a notebook?
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Mar 2, 2010
I have tried the 1.35, the 1.32, 1.31, and 1.29 bios for the 5620 and all of them keep coming up as 'open flash.sys fail'.
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Apr 18, 2010
I am looking for the following bios:
Acer Aspire 5310, Intel 27A0 rev 3, 2008-12-08, v1.50
Do you have any idea where to get this, who to ask? Acer does not list it, does not respond properly and I could not find anything in the forum here.
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