HP 15-d053cl Lockups :: Windows 8 - Display Goes Blank After Welcome Screen
Aug 28, 2014
HP Windows8 model15-d053cl screen blank
My computer starts and runs through the welcome screen but then goes blank. The screen is backlit, and the mouse is there and I can move it, but screen is black. I shut down the computer last night and I think I closed it before it was done with its business. Opened it this am and was blank.
I have removed the battery and I think I have followed the hard reset appropriately, but I have seen 2 different instructions one in a forum and one in HP support page, so I am not positive.
This computer was purchased only a few months ago and this is pretty ridiculous, right?
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Aug 26, 2014
I got automatic Windows up date last night. After the updates, I can't do anything except turn on the computer, see the HP page, the green log in with password page, then all goes dark blue and freezes. It will not even rcognize the keyboard to back out. It is an HP Envy 20 all in one desktop. I have removed the back, all looks good, everything is secured and in place.
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Aug 9, 2014
My laptop shows me a blank screen after the windows bar loading screen. It did an automatic test on my hard drive to fix files, but when I restarted, it still would keep doing this test. I've tried to use a Windows Vista Upgrade/Recovery, but there is no backup and it keeps giving me an error on all types of restoration. I have just tried the Hard Disk Self Test and it says that there is an error #1 - 04 Fail. From what I've read in the forums, I will likely have to replace the hard drive, but how to recover the files from the old drive and what kind of drive I need to replace.
My product number is: GM010UA#ABL
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Sep 2, 2014
The latest Microsoft update package downloaded 8/31 left me with an unusable laptop. The screen goes blank after entering the sign-in code. The sign-in code has been verified with an alternate computer and is verified as good. How can I get past this point and have windows 8 show up??
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Jul 14, 2014
My pavillion g6 keeps crashes whenever I try to turn it on. It'll go through the start up process but crashes just before reaching the start screen and go blank.
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Dec 10, 2014
I have an HP G32-205TX notebook...I had a problem which was the device would loop on start without showing the start up post or HP logo.
I changed the Ram memmory and it was fixed. Now I am having a some kind different problem, The notebook stopped looping on start but has all its LED flashing(Caps Lock, Wifi, Lan and the side LED)....
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Aug 23, 2014
I have an HP Pavilion g4-2149se Notebook running Windows 7.For the past 2 weeks almost, whenever I start my computer, before getting the Windows welcome screen, I get a lingering blank screen with a cursor. Then, it'll finally get to the welcome screen, but before it loads my desktop, I'll get another lingering blank screen with a cursor. Honestly, I'm grateful that my computer is still starting up at all... But is there any way to fix the lingering blank screens? It's making me nervous.I've looked around the web for a solution for days, and anything I could find I've tried, but nothing has worked. I uninstalled all recent Windows updates, hoping one of them had went wrong, but no luck I scanned for virus' and malware and found nothing. I've only downloaded one program since I noticed the problem began (4K Video Downloader), though the program doesn't seem to be a problem.
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Aug 28, 2013
All of the diagnostics have been run, multiple times to determine the BIOS light flash count blank screen issue, and all other suggestions run, including an additional monitor, with no success.
Hard drive, disc drive, everything works, or at the very least sounds like it is attempting to work as required on start up, just a blank screen. Final diagnostic points to the video card as the culprit? With all of the new systems available around $300, would like to know if it is the video card, and if it is worth the fix or just purchase an entirely new system?
G61-511WM
Windows 7
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Jan 27, 2015
When I log on my hp sleekbook 14 pavilion laptop the screen goes blank. But I can see the cursor is moving. I can hear the windows sound. I can work on safe mode. Programs running but can't see anything. OS is win 7
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Jul 18, 2014
My HP Envy dv6 recently did one of its updates and after that it restarted. Now when I turn my computer on it has the Hp logo, the login and after I log in nothing. There's just a black screen with a glow and the cursor. I know it's working because I can hear noises and the fan going but I can't see my desktop. But if I use the simple pass finger identification it will take me to the we page I saved on the designated finger. That's the only way I can get to the internet. I can't use anything else because I can't see my desktop. I can do ctrl alt del and that pops up but it doesn't do any good. I did the unplug everything, take out the battery, plug in AC adapter but not the battery , hold power button for 15 seconds then put the AC adapter but not the battery and turn on thing and nothing changed. I tried multiple restarts and shutdowns and nothing changed.
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Sep 4, 2014
Unable to use laptop as when I log in the screen goes black and I can only see my cursor, I can press ctrl,alt,delete and I can see again but other than that it stays blank, how can I fix this?
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Aug 16, 2014
I have a "compaq presario v6210US" which worked great for a while then it just shut itself off and restarted and the screen stayed black. Now it keeps restarting itself but the screen stays blakc. I can hear the fan and hard drive and everything else running the way it's supposed to. I heard that this has happened to a bunch of other people so it sounds like a defect to me. How do I get it fixed or do I just pull the hard drive, toss the Presario and get a competitors laptop?
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Aug 30, 2014
I just got a problem today on my HP Envy notebook Product number = F7P58PA. It has working fine till yesterday night. It has windows 8.1 on it, and may be some updates are installed on it during the night (I am not too sure about it).
THe issue is that when I login to windows by providing my pin the start up screen does not show up. its simply blank with cursor showing only. ALT-CTRL DEL gives the task manager and I can run internet explorer through task manager run command but start up screen remains blank.
I have done battery, memory etc tests and nothing has resolved the issue.
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May 2, 2014
I have an "HP ENVY TouchSmart Sleekbook 4-1115dx" laptop that is about two weeks past warranty and the screen went blank. I currently have an old crt monitor hooked up to it and everyting works fine with the machine -- just cant see the screen. Will i need to replace the entire display or can i just replace the chord/ribbon from the display thru the hinges to the main unit?
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Aug 16, 2013
Blank display, connected to tv via hdmi and to monitor via vga still blank. Tried with single ram in both slots alternatively still blank. Reconnected hdd still the same. Consulted with a technician, who tells that it is possibly a IC got corrupted (maybe of the vga or graphic). Is it repairable without replacing motherboard. If so then, where do I find the IC. What is the IC model number and what else do I need to do?
Using: HP Pavilion dv6-3050tx Product number: XB772PA#ACJ
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Sep 15, 2014
When I switch the laptop on, I can hear the fan, the wifi and caps lights come on but the display remains blank. This happened about two weeks ago so I did a hard reset and that worked. When my laptop, which is a pavilion g6-1112sa model that I've only had for two tears went into sleep mode yesterday I tried to awaken it but the screen just remained blank. I've tried a hard reset again today but it doesn't work at all.
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May 14, 2014
(HP 2000 Notebook PC / Windows 8.1, 64 Bit) Blank screen always, external monitor works fine. What components could be malfunctioning? This occured about six months ago, approximately one week after the one year warranty expired.
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Feb 12, 2014
Computer worked as advertised until it started with a blank screen when awaking from sleep or now on start.
Running Win 8.1(all drivers and software current as of upgrade to 8.1) 64 bit. Only other indicator of something wrong besides the blank screen is that the caps button light is flashing.
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Oct 3, 2014
i have a HP 2000 nopebook PC and its giving me a black screen with no error codes or beeps. I can hear the startup sounds and see the screen brighten up and then gets dim. When I hook it up to an external moniter it comes up. I have tested the memory, the inverter, I tried draining the battery and I even tried updating the graphics card and still nothing.
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Jun 17, 2014
Lenovo G510 laptop; Windows 7
I'm trying to set up the laptop to use an external monitor via HDMI. I tried a setting but it didn't work. However the laptop screen went blank and now I can't undo the changes.
On reboot, the screen works until the Window splash screen then it goes blank as the computer continues to boot up.
Booting into safe mode works, but I can't access the graphics card properties from there.
Tried unplugging the HDMI cable, but doesn't work.
How can I bring back the default display settings without doing a hard reset? (It's not my own computer)....
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Apr 16, 2014
Model# HP Pavilion dm1-4151NR
Product# A6X41UA#ABA
Windows 7 Home Premium 64 bit
Screen looks like it has a very dark sun glass over it. If you shine a flash light on it you can see what is there. VGA connection to another monitor works okay.
Updated BIOS to latest. No change.
Updated Graphic driver. No change.
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Sep 19, 2014
My HP Pavilion dvr-1200 CTO Entertainment Notebook PC has a huge problem. It will not display anything other than a set pattern of rotating block colors -it goes from red to blue to green to a shadow sort of grey with vertical lines, each lasting about ten seconds, than repeating over and over. You can hear the computer starting up, and you can get it to the start page by knowing when to press enter and when to scan your fingerprint; this is as far as I can get without seeing. I've had the problem for about two months; the unfortunate thing is after about a week, I decided to hook up a external monitor to it, and got a full picture, with everything but the screen display working great. Unfortunately, in excited haste, I decided it had to be a graphics driver issue, which would just mean an update or a completely new set of drivers. Great. But I accidentally deleted the drivers I had before I uploaded new ones, and the external screen I was using went blank.
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Jan 30, 2013
My laptop pavilion dv6t 6b00 quad edition entertainment notebook pc. tripple booted with windows 8, 7 and ubuntu. was working nicely for a year and 35 days. today when I tried to start it, a blank white screen appears. no movement. does not work even with external monitor. even the start up hp logo does not come up to take me to bios. no movement. even lights don't change when I push the wifi or sound button on the keyboard. no external media. has super important data and loss can cause big problems.
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Jan 12, 2009
I have a Compaq 3000 Laptop, it's almost 2.4 Years old now, over the period of time I dint faced any issues with my Machine.it all started yesterday.
I was watching a movie on my Laptop yesterday, after sometime the screen froze up but the movie was playing as I was able to hear whats going in the movie.
Later I tried restarting the machine, what i get is the machine boots up properly, but the screen doesnt display anything thing, it shows up a blank white screen, sometime when the windows XP loading picture comes up the screen shows light distorted colors but again goes white blank.
I did approached a local vendor for that but he says that we need to replace on the motherboard, I was not much convinced over his explanation over the issue.
I would like to know your views on what might be the problem with my Machine.
I am going to try over connecting an external monitor and see if LCD is the problem, but I would like to know more what all possible options are there which might be affecting my machine and how much would it cost me in the worst possible case.
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Dec 6, 2014
Recently, the screen on my laptop goes blank, then after a few seconds returns to normal with a message that the display driver stopped working but has recovered.
Is there a possible solution to stop this happening?
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Aug 21, 2014
I am currently stumped on troubleshooting error code lights for a clients hp compaq cq62. I have tried the hard reset, reseating the memory, and even plugging the notebook directly into the wall instead of a surge protector with the battery removed. I cannot find any solution on the HP site or any other forum site for that matter as to what a solid caps lock light and a solid orange light on the f12 key.
Currently I am thinking the client is might need a new back light for the system or a new cpu.
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Nov 13, 2014
HP ENVY 15-j165 hdmi output problem - tv recognised in video and audio setup BUT external screen blank ....
It even mentions the SONY-TV in the output settings (audio and video) but there is nothing on my tv, just a blank screen ....
I have tried re-installing drivers, getting frustrated ....
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Dec 2, 2014
Startup seems to be going as spec., Acer logo appears, circular arrow goes round then screen goes opaque but obviously still lit. Curser still responds but that's the end of the action.
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Mar 22, 2013
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
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