I have an Aspire 5742 factory loaded with Windows 7 and it worked for 3 years. Now, Microsoft is sending me 'Unauthorized Windows' messages. The hardware has not changed. Microsoft checked and said my OEM product key is fine. Restoring to a previous point failed to fix problem. I just ordered the eRecovery DVD. Is there a way to fix this without wiping the system and starting over? I have a LOT of software installed that I will hate to lose. BTW - my best guess is that malware caused this.
I own an Acer Aspire 5742, model no. PEW71. It is running on Windows 7. I included a vid for you to see what the problem is: [URL] ....
So, as you can see, the computer can be turned on, but it doesn't get through the acer screen on to the windows picture, and it automatically reboots and shuts itself down again over and over again. This has happened in the past, but the repairers have reset the operating system and BIOS. They also switched the hard disk for a new one, but this could be because of some other problems I was having (USB channels weren't working).
Everything worked fine for a month or so, and then it happened again. I myself am thinking about the motherboard being damaged.When this happened in the past however, I was still able to turn on my PC sometimes, so I was also able to save my files. Now on the other hand, I can't get the computer on anymore. The most important thing to me is saving the files. After that, I'll take it away for reparation again, where they will probably delete everything again (I can't commicate with the repairers myself, so I can't discuss terms or anything).
At the end of the vid you can see me turning off the computer by pulling out the adapter. Removing both the adapter and accu is the only way the computer can be turned off. Even shutting it down by pushing the on/off button for 5 seconds will not prevent the auto re-boot.
At some point during the day, the sound on my Acer Aspire 5742 (running on Windows 7) ceased to function. There is no sound on any internet browser, and the normal notification audio is also not playing. I have checked the mixer and everything is fine. I have checked the speaker properties, which says that the Realtek Audio speakers are enabled and working properly. However, when I try to test the speakers a message says 'Failed to play test tone'. The weird thing is that Spotify is playing totally normally. I have tried shutting down Spotify and restarting it. I have tried turning my computer off and on again.
I have an Aspire 5742 factory loaded with Windows 7 and it worked for 3 years. Now, Microsoft is sending me 'Unauthorized Windows' messages. The hardware has not changed. Microsoft checked and said my OEM product key is fine. Restoring to a previous point failed to fix problem. I just ordered the eRecovery DVD. Is there a way to fix this without wiping the system and starting over? I have a LOT of software installed that I will hate to lose. BTW - my best guess is that malware caused this
My Acer Aspire V3 laptop (with Windows 8) stopped working and I tried to reset it but it fails after around 50% operation. I tried both reset and refresh options both not working. I dont have a recovery disc. I created one in another laptop(Toshiba)running Windows 8. Now I want to boot from the recovery media but it is not doing it. I tried to press F2 key on the start to get the bios screen but it is not showing and showing the Automatic repair screen with Advanced options.
My acer aspire 6930 would crash and then have problems starting up sometimes the blue screen would show up and sometimes i would see lines on my screen and it freezes and also sometimes it just fades away. When i try to restart it the computer wont boot but all the lights are on.
I have an Acer Aspire 1362i. Lately when I am working on the laptop, the screen has been going blank for no apparant reason. This can happen on startup, after 1, 5 or 10 minutes. where to start Troubleshooting this problem?
I have an Aspire 5610 with 2G ram running vista home premium. I had a few explorer windows open, and was getting memory warnings. I shut a few windows down, and a few hours later, the screen turned blank. I reboot the computer, but the problem persists. Now it turns out if I remove the power supply, and run it on battery, everything is fine. As soon as I instert the power supply chord, screen goes blank (black). Upon removing the power supply, if I shut and open the screen, it works again (and it also shows me a warning message that the wireless is in use, and if I really want to turn the antenna off).
The screen obviously is fine, as it runs fine on battery. I don't understand what is happening as soon as I insert the power supply, and why upon removing the power supply, I get a warning on turning off the antenna.
2 days ago I had trouble accessing the internet on my E1-570. Windows Explorer kept throwing up a fault and restoring the page. Eventually I loaded Safari and then Firefox and resolved to sort the problem with Windows Explorer some time in the future. This may be unrelated to what happened the next night. Started the E1 and got the usual "Acer, Explore beyond limits" screen and spinning dots, then got the login screen - input password then return. Spinning dots for much longer than usual then blank screen. I can see the cursor arrow so the screen itself must be functioning. Lights on the front are working - AC, battery and HDD. I have had the machine 14 months and it is used exclusively at home so has not been roughly treated.
I normally powered off my laptop , and then when i try power on again , just a blank screen.Power light is on , no wireless light nor hdd light.I seperated all parts and renewed thermal pastes, tried to short cmos battery , tried without hdd , rams nothing on site worked..At first i wasnt able to flash bios from usb but when i tried flashing it while hdmi cable is in it worked , usb shown activity for 2minThen it powered off and on itself , but still no screen.What would i try else , cmos battery is not replaceable on this model , should i go see repairer to replace this battery?
I watched a movie on Thursday evening and closed the lid of my acer aspire E531 laptop. (Chosen shut down method) I wanted to resume working about 2 hours later and was greeted by only a grey screen. Machine powers up but then just the blank screen. After switching on, the fan starts for about 30 seconds and then stops and then the blank (grey like screen)
I've tried some solutions posted on internet ( remove battery and hold power button; press ctr alt del twice; press F8 on start up) Nothing worked. The remove battery solution ignited some response from the machine, i.e. grey screen seemed to turn white with feint blocks in background almost checkered blocks, but very very feint.
After change BIOS set up, the Acer 6920 cannot boot.
After turn on the ACER screen apperar with F2 (Bios) and F12 (multiboot) appear. If you dont press anything a black screen appear and stay there. If you press F2 or F12 the acer screeen stay with the "Please wait" message on it and stay forever. If dont press anything the black screen appear and stay there. Never got the RAM counting screen.
Looks like a BIOS problems so got the last version, put alone in a USB , put on the note and reboot with try every F key and every Fn+F key but never got a result.
Recently my Aspire 9113 started producing screen corruption during the boot process, looking something like an old version of space invaders, (text mode blocks) and then a hatched pattern in XP. It also would crash with a BSOD driver error related to the video driver. I removed the driver (FX Go7600 card) and at least the computer worked with the exception of the screen being slow to render.
I subsequently decided to investigate the BIOS and as a random act of faith decided to reset the BIOS to default settings. Since this, when the machine boots the screen is blank(black) during POST and XP boot up. I can still login to XP so I assume that everything else is OK.
As I removed the driver I don't think I can switch the display to an external LCD although if the card really is gone then I guess this wouldn't work.
I just bought an aspire switch 10 last week, but I already got into problems with it.You see, when I turn it on, the acer logo appears, but then the screen goes blank and black.When I tried pressing some buttons, there is a mans voice and tells what the button I pressed is. Then nothing happens. It's just like that to every button. I tried to turn it of by just having the battery empty. Cause the screens still blank.What do I do about it?
I have an Aspre 5742 which is a couple of years old now. It is running Windows 7. I have been trying to output the display to my TV but it is not working.
When using the HDMI connector there is no output whatsoever. I have followed the suggestions on the Acer website about detecting connected monitors but this does not detect my TV ...
When using the VGA output the deTect function detects the presence of the TV but the TV does not detect the computer.
I have connected another computer to the same TV using the same cables (HDMI and VGA) and everything works just fine.
I have updated the video drivers on the Acer but there is no change.
A few months ago we had to change the hard disk as the original packed in. I put in the same model disc as I took out and reloaded tyhe software from the rescue disc. Prior to this the HDMI worked perfectly.
I have been using this small utility for caps lock on a 5742 using W7 Pro and it works well. The 5742 doesn't have a caps lock light or indicator built into from Acer, so one have to come up with something.
This program will place a red "x" or green "check" in the taskbar letting you know if you're in caps lock and will also produce a small "beep" after a few letters typed in if in caps lock.
Acer aspire 5742. Installed new hdd. I bought recovery disk. Inserted recovery disk selected top option, inserted dsk1 when asked then dsk 2 when asked. dsk did not run error bootmgr missing ctrt/alt del to restart. Does nothing same error comes up. removed dsk tried again same thing. removed dsk shut down inserted recovery dsk to try to start over. same error.
My Acer 5742-7653 is stuck in reboot loop. It starts to load Windows 7, and then the screen goes black, and it beeps a bit, and theen starts over again. The F2 button no longer gets me into Setup. And the F12 doesn't work. I can't get into SafeMode or Setup. When the problem first began, I could sometimes get into Setup and boot from an external HD which as a diskImage.
I used to be able to remove battery, and remove HDD and RAM, and then it would boot up from the external HD. To get through a busy period at work we set the power option so the computer would never shut off. But this is creating problems with all the Firefox, Adobe and Windows updates that want to run.
This is running on Windows 7, 64bit.
How can I determine if this is a problem with the HDD, or the RAM? or Motherboard? What else could it be?
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD