Acer Aspire 5742 :: (Windows 7) Plays Spotify But No Other Sound
Jan 14, 2015
At some point during the day, the sound on my Acer Aspire 5742 (running on Windows 7) ceased to function. There is no sound on any internet browser, and the normal notification audio is also not playing. I have checked the mixer and everything is fine. I have checked the speaker properties, which says that the Realtek Audio speakers are enabled and working properly. However, when I try to test the speakers a message says 'Failed to play test tone'. The weird thing is that Spotify is playing totally normally. I have tried shutting down Spotify and restarting it. I have tried turning my computer off and on again.
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Jul 16, 2014
Okay, well the day before yesterday I was trying to watch Youtube but when I clicked on a video it had no sound. I thought it was Youtube, so I exited the site and thought I'd wait a little bit. So then I went to Spotify to listen to some music. I kept clicking and clicking and nothing was happening. Then I noticed a blue notice at the top that said something about my soundcard not working properly.
I then checked everything on my computer to see if it had sound. Windows Media Player...no, videos on Facebook...nope, nothing was working. At first I thought it was my daughter. I let her watch Youtube when she lays down for a nap. I came in the other day and she was hitting all kinds of buttons on my computer. I stopped her though and everything seemed fine. I also remember my computer updating that day. Could it be that something went wrong with the update? I don't know if that's possible or not.
And also, what is a soundcard. Do I have to buy it or do I download it???
I went to Yahoo answers and someone said to uninstall the drivers. I did that and then reinstalled them and it worked. The rest of that day I had sound on everything except for Facebook. Yesterday night it happened again and the sound has not returned since but my computer sounds are still working. When I logged on the computer made the log in sound it usually makes. I also tried to listen to a video with headphones and it still did not work. Again, I uninstalled the drivers and then re installed them and got nothing.
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Jan 23, 2015
I have an Aspire 5742 factory loaded with Windows 7 and it worked for 3 years. Now, Microsoft is sending me 'Unauthorized Windows' messages. The hardware has not changed. Microsoft checked and said my OEM product key is fine. Restoring to a previous point failed to fix problem. I just ordered the eRecovery DVD. Is there a way to fix this without wiping the system and starting over? I have a LOT of software installed that I will hate to lose. BTW - my best guess is that malware caused this.
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Sep 3, 2014
I own an Acer Aspire 5742, model no. PEW71. It is running on Windows 7. I included a vid for you to see what the problem is: [URL] ....
So, as you can see, the computer can be turned on, but it doesn't get through the acer screen on to the windows picture, and it automatically reboots and shuts itself down again over and over again. This has happened in the past, but the repairers have reset the operating system and BIOS. They also switched the hard disk for a new one, but this could be because of some other problems I was having (USB channels weren't working).
Everything worked fine for a month or so, and then it happened again. I myself am thinking about the motherboard being damaged.When this happened in the past however, I was still able to turn on my PC sometimes, so I was also able to save my files. Now on the other hand, I can't get the computer on anymore. The most important thing to me is saving the files. After that, I'll take it away for reparation again, where they will probably delete everything again (I can't commicate with the repairers myself, so I can't discuss terms or anything).
At the end of the vid you can see me turning off the computer by pulling out the adapter. Removing both the adapter and accu is the only way the computer can be turned off. Even shutting it down by pushing the on/off button for 5 seconds will not prevent the auto re-boot.
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Oct 28, 2014
dim and brighten....sometimes as frequently as every 20 seconds. happens when im not plugged in!
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Jan 15, 2015
I have an Aspire 5742 factory loaded with Windows 7 and it worked for 3 years. Now, Microsoft is sending me 'Unauthorized Windows' messages. The hardware has not changed. Microsoft checked and said my OEM product key is fine. Restoring to a previous point failed to fix problem. I just ordered the eRecovery DVD. Is there a way to fix this without wiping the system and starting over? I have a LOT of software installed that I will hate to lose. BTW - my best guess is that malware caused this
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Dec 26, 2014
I'm sure I have a virus that won't let me do a full scan on Windows Defender (only quick). It won't list ACER's eRecovery option. How may I do a factory reset? This is an ACER Aspire 5742-7653.
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Jan 18, 2015
I have an Aspre 5742 which is a couple of years old now. It is running Windows 7. I have been trying to output the display to my TV but it is not working.
When using the HDMI connector there is no output whatsoever. I have followed the suggestions on the Acer website about detecting connected monitors but this does not detect my TV ...
When using the VGA output the deTect function detects the presence of the TV but the TV does not detect the computer.
I have connected another computer to the same TV using the same cables (HDMI and VGA) and everything works just fine.
I have updated the video drivers on the Acer but there is no change.
A few months ago we had to change the hard disk as the original packed in. I put in the same model disc as I took out and reloaded tyhe software from the rescue disc. Prior to this the HDMI worked perfectly.
TV is a Sony Bravia
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Dec 16, 2014
Small problem is that my audio jack doesn't work properly. I accidentally torqued the audio jack when the cable was plugged in. Sound only plays through one earbud and it fades in and out. The speakers on the laptop still work perfectly fine.
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Feb 25, 2015
I'm reformatting my HD and it gets stuck on 31 of 32 in the cleanup stage. I had this happen last time I did a reformat but I forgot how I fixed it. I have an Aspire 5742 using Windows 7.
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Dec 7, 2014
I have been using this small utility for caps lock on a 5742 using W7 Pro and it works well. The 5742 doesn't have a caps lock light or indicator built into from Acer, so one have to come up with something.
This program will place a red "x" or green "check" in the taskbar letting you know if you're in caps lock and will also produce a small "beep" after a few letters typed in if in caps lock.
[URL] .....
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Dec 23, 2014
Acer aspire 5742. Installed new hdd. I bought recovery disk. Inserted recovery disk selected top option, inserted dsk1 when asked then dsk 2 when asked. dsk did not run error bootmgr missing ctrt/alt del to restart. Does nothing same error comes up. removed dsk tried again same thing. removed dsk shut down inserted recovery dsk to try to start over. same error.
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Feb 18, 2015
My Acer 5742-7653 is stuck in reboot loop. It starts to load Windows 7, and then the screen goes black, and it beeps a bit, and theen starts over again. The F2 button no longer gets me into Setup. And the F12 doesn't work. I can't get into SafeMode or Setup. When the problem first began, I could sometimes get into Setup and boot from an external HD which as a diskImage.
I used to be able to remove battery, and remove HDD and RAM, and then it would boot up from the external HD. To get through a busy period at work we set the power option so the computer would never shut off. But this is creating problems with all the Firefox, Adobe and Windows updates that want to run.
This is running on Windows 7, 64bit.
How can I determine if this is a problem with the HDD, or the RAM? or Motherboard? What else could it be?
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Sep 3, 2014
i cant Able to install wireless network adapter in my laptop..I downloaded all updated drivers from Acer website but still its missing and not able to connect WIFI.
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Dec 13, 2014
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD
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Sep 18, 2014
My laptop doesnt boot. when i turn it on, blue lights r shown for power and hard disk. but nothing on the screen. and it restarts by itself.
Model: acer aspire 5742
OS: windows 7
Processor: intel p6100
ram: 3gb
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Mar 9, 2015
On mostly when my charge is 96% the charging light starts blinking red continuously , some thimes it does not charge the laptop too , but after some time it starts again.
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Feb 19, 2010
I have an Aspire 6930G and I used Vista 32bit for some time without any problems but I decided to try Windows 7 64bit and everything went fine except the sound. I downloaded the drivers for this version of windows straight from the Acer site (Realtek version 6.0.1.5888) and the sound is fine almost every time but sometimes it goes all weird and starts making a lot of noise. I've tried to delete all the sound drivers from device manager and installing them again and it happens just the same thing after a while.
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May 18, 2009
I bought my Aspire notebook a few weeks ago and after messing around with Vista I decided to replace Vista with XP. But since then I can't get the sound working the way it did before I formated. I tryed everything including driver replacement, update, and even installing the Vista HD 889 sound drivers but still nothing. Everytime I ran a sound file only the left front and back speakers are working 100% the rest work roughly around 20%.
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Dec 3, 2014
I recently got this laptop, Acer Aspire E5-521-23kh with windows 8.1. I have it set up as a desktop so to speak, using a monitor with hdmi cable, wireless keyboard and mouse, and have speakers that use the headphone jack. Just yesterday I started having issues with the sound, it would suddenly turn off even with my speakers powered on. Restarting the computer, or disabling the speakers and then enabling them works, but it turns off eventually. And today I've had the sound working but has static/distortions with the sound.
I don't think it's an issue with the plug in speakers, as I've unplugged them and sound still wasn't coming out of the laptop speakers. But using troubleshooting for windows, it says there are no problems with sound. I've checked in device manager, and under audio inputs/output I've checked that all devices had up to date drivers. I've only had this laptop for a month, and what the cause could be.
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Mar 5, 2009
After reinstalling Windows on my mother's 3000 WLMi, everything works as expected, except there is no sound. I have tried installing drivers off the Acer website, and checking all the sound controls, but to no avail.
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Sep 4, 2009
has anybody else had a crackling sound when playing sound example music/games. i always get it in my right speaker and how can i fix this i believe this is a software/hardware issue as whenever the sound goes off the crackling deaseses.
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Jan 29, 2010
I recently picked up a 3680, upgraded to a 320GB hard drive and switched to xp from Vista. Runs great but the speakers sound like they are down in a well literally. Could it be the drivers or do I need to replace the speakers? Anyone else have this problem? The reason I believe the speakers are ok is when I use headphones it sounds the same.
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Feb 1, 2009
i recently purchased this aspire 6930, new, and i noticed the sound, compared to my cousins aspire, is very low....and i checked all the levels, and they're all max
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Feb 7, 2008
i just downgraded my new acer aspire 5315 from vista to XP, however now i am getting no sounds output at all just beeps! I have installed the Realtek HD Audio driver and removed it a number of times but no sound at any time..
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Dec 25, 2007
I was playing music last night when all of a sudden I feel the music is lagging a bit every 3-8 seconds. For about half a second, it's barely noticable sometimes but very noticable other times.
I notice that it kinda lags in games also, Ive formatted the computer and re set up all the drivers. Still no good
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Nov 23, 2008
Acer Aspire 3050
I have had it for a while and have ugraded the Ram and put Bluetooth into it. Now Im wanting the sound to be better. Just a higher output so it louder. Is there anyway of doing this. New sound card or driver of some sort?
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Oct 26, 2014
I recently bought the Acer Aspire E1-432. It runs Windows 8.1. When I use HDMI to watch movies on my TV, the sound is not played by the TV but by the notebook. I looked on the internet for solutions for this problem and encountered two recurring possibilities.
1) Go to sound manager, show disabled devices and select the HDMI as main audio output.
When I go to sound manager and try the above solution, I can not select anything but the default audio. It does not matter if I plugged in the HDMI cable or not nor does it work to select the HDMI source on the TV. The option does not appear in sound manager.
2) Update the HD realtek audio driver.
I tried removing the driver and letting the notebook update the driver itself. Again it did not work. Secondly, I downloaded the newest version of the HD Realtek Audio Driver I could find (6.0.1.7027) and installed over the old version. Again, this did not work.
Any solution, applicable on this type of laptop, that might do the job?
By the way, chromecast works fine, using the same HDMI port. The cable works as well, for a different laptop of mine is able to produce audio with the exact same cable and same HDMI port.
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