Acer Aspire 5742-7653 :: Stuck In Reboot Loop
Feb 18, 2015
My Acer 5742-7653 is stuck in reboot loop. It starts to load Windows 7, and then the screen goes black, and it beeps a bit, and theen starts over again. The F2 button no longer gets me into Setup. And the F12 doesn't work. I can't get into SafeMode or Setup. When the problem first began, I could sometimes get into Setup and boot from an external HD which as a diskImage.
I used to be able to remove battery, and remove HDD and RAM, and then it would boot up from the external HD. To get through a busy period at work we set the power option so the computer would never shut off. But this is creating problems with all the Firefox, Adobe and Windows updates that want to run.
This is running on Windows 7, 64bit.
How can I determine if this is a problem with the HDD, or the RAM? or Motherboard? What else could it be?
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Dec 26, 2014
I'm sure I have a virus that won't let me do a full scan on Windows Defender (only quick). It won't list ACER's eRecovery option. How may I do a factory reset? This is an ACER Aspire 5742-7653.
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Feb 25, 2015
I'm reformatting my HD and it gets stuck on 31 of 32 in the cleanup stage. I had this happen last time I did a reformat but I forgot how I fixed it. I have an Aspire 5742 using Windows 7.
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Oct 31, 2014
When I strart my laptop it will show the Acer screen with the F2 F12 options then goes black with cursor in upper left corner and when windows should load it goes back to acer screen and will keep doing this till I smack it on the side then it will load windows and run normally. I created a disk image, bought a ner hard drive, loaded my image onto the new hard drive and it worked fine for a couple hours of starting and shutting down. Then it started doing it again ...
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Oct 31, 2014
When I strart my laptop it will show the Acer screen with the F2 F12 options then goes black with cursor in upper left corner and when windows should load it goes back to acer screen and will keep doing this till I smack it on the side then it will load windows and run normally. I created a disk image, bought a ner hard drive, loaded my image onto the new hard drive and it worked fine for a couple hours of starting and shutting down.
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Mar 4, 2009
I'm running Vista 64 and one of my recent windows updates, for the .NET framework, is not able to complete (I don't think it completely downloaded), but when I boot up it keeps trying to complete installation then reboots the computer when it can't, in an endless loop.
What can I do? Does Vista have a 'Safe Mode' or something where I can bypass the normal boot up and be able to get on there to grab my few unbacked-up files, then reinstall Vista? Any other kind of temporary fix? I've been seeing a few weird things for the last couple of weeks so I want to do a clean reinstall no matter what at this point, but I REALLY need to grab a few super important files first.
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Jan 13, 2010
I have a client that brought me their HP Pavilion DV6500 laptop (Windows Vista Home Premium edition) that seems to have a severe issue.
When you attempt to power it up the lights above the keyboard all light up and you can hear the hard-drive spin up but then it reboots itself and begins a continuous reboot cycle. Nothing at all appears on the screen ever. The DVD/CD drive spins up momentarily (indicated by the yellow LED) but powers off when the laptop reboots itself (as one would expect).
The only way to stop the continuous rebooting is to press & hold the ESC key; this prevents the computer from rebooting, the lights stay on, but nothing appears on the screen and the DVD/CD drive will not read the recovery disc(s).
I have taken the following trouble-shooting steps:
1) Unplugged the unit from AC power & removed the battery. I was sure to hold in the power button for 30 seconds to ensure the capacitors were properly drained. This reset did not fix the issue.
2) I reseated the RAM and switched the RAM sticks (there are two of them) in trying to determine if it is a RAM issue; no affect with this attempt either.
3) Have attempted to boot into SAFE-MODE many times with no luck.
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Sep 30, 2013
Recently I purchased a u410 and it has been running great for a few weeks but this morning instead of waking up from hibernation like normal it seems to be stuck in a loop of displaying the lenovo logo then a blank screen with a few seconds on each. This has been running continuously for hours while I try to run down battery in an attempt to reset. I have no bios access during the loop and it will not boot to any usb media. I am now wondering what I should do since it already has data migrated from my old machine and don't exactly want to start over. Is there anything that can be done other than returning it or sending it to lenovo support?
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Mar 12, 2014
So I've had this laptop for a while and it has been working well for a few months but last time when I went to turn it on, all my files were deleted.
All my programs were still there, but images, documents and other files are all gone.
This happens whenever I turn my laptop off and turn it back on, when I put it to sleep and wake it up, my things are still there. I have Windows 8 and I'm fairly new to Windows 8...
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Jan 7, 2015
Has dell logo needs to restart-won't auto repair or go to win 8.1.did trouble shoot-won't refresh-I get out and it goes back to start...
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Dec 28, 2014
My laptop has been messed up ever since I updated it.It all started when I got a notification to update to windows 8.1. It was all good until the next day when I started it up and it would not pick up any Internet connection even though I knew my router was working as I could get an Internet connection on my mobile. I went to the network and sharing center and it said there that it was disabled so I right clicked on it to enable it. After I clicked it, my laptop went to a blue screen and came up with the following message something like this: we've encountered a problem, we're gathering some error info and we will restart your device.
So, it restarted and I tried to re enable the network again and the same thing happened. After about 5 tries the restart thing kept happening. I didn't know what to do so I thought to just restore the laptop. I did that and now it's just in this continuous blue screen restart loop. I can't even get to the log in Window, it just keeps going to the blue Window and then restarting.This is a new laptop, not even 6 months old and it was fine until I was told to update. I'm thinking of just taking it into the repair Centre as I have warranty and I feel as if I can't fix this problem myself as I can't even get into my actual desktop.
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Mar 18, 2012
I have a Dell XPS 17 laptop that seems to be stuck in the Startup Repair Loop, and I have tried everything to get out of the startup repair mode, but nothing seems to be working. I have tried F8, Safe Mode, System Restore (to two different dates), and the command prompt, but everything happened to no avail. I even did the Diagnostics test (long version), and that came up with nothing. I purchased the laptop back in October of 2010, and it has Windows 7. The laptop went into this Startup repair loop about a day after it did a Windows "Critical" update. One of the programs that the update tried to install onto my computer was Google Chrome (which it, according to the laptop, failed to install properly). It makes me wonder if the update uninstalled a driver, or turned a driver bad.
Two errors that I repeatedly get are "Corruptfile" and "Autofailover". I truly hope that this is something that can be fixed, and I hope that I will not have to restore my laptop back to it's factory settings.
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Jan 18, 2015
I have an Aspre 5742 which is a couple of years old now. It is running Windows 7. I have been trying to output the display to my TV but it is not working.
When using the HDMI connector there is no output whatsoever. I have followed the suggestions on the Acer website about detecting connected monitors but this does not detect my TV ...
When using the VGA output the deTect function detects the presence of the TV but the TV does not detect the computer.
I have connected another computer to the same TV using the same cables (HDMI and VGA) and everything works just fine.
I have updated the video drivers on the Acer but there is no change.
A few months ago we had to change the hard disk as the original packed in. I put in the same model disc as I took out and reloaded tyhe software from the rescue disc. Prior to this the HDMI worked perfectly.
TV is a Sony Bravia
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Feb 19, 2013
My girlfriends Inspiron 1545 WINDOWS 7 got the blue screen message.
After trying to restore to a prior date it is now stuck in a repair loop.
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Jul 19, 2013
Unfortunately I woke up this morning to my Y410P stuck with the Lenovo logo and text saying "Preparing Automatic Repair". After a few moments it will say "Diagnosing your PC " and then "Repairing disk errors. This might take over an hour to complete." Then after a few seconds it restarts and everything happens again.
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Feb 9, 2013
I have a Dell Inspiron 15 running Windows 7. I try to turn on my computer, it goes through the Dell logo screen and then instantly reboots. I have pushed F2, F12, F8 and Ctrl+F11 keys during the Dell logo screen, but none of these do anything; all that happens is a black screen with a blinking white cursor in the upper left corner comes up for a couple seconds and then my computer restarts. I have the OS disc for reinstallation, but because of the computer not going past the black screen with the white blinking cursor in the upper left corner, I cannot reinstall Windows because it will not restart correctly.
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Jan 23, 2015
I have an Aspire 5742 factory loaded with Windows 7 and it worked for 3 years. Now, Microsoft is sending me 'Unauthorized Windows' messages. The hardware has not changed. Microsoft checked and said my OEM product key is fine. Restoring to a previous point failed to fix problem. I just ordered the eRecovery DVD. Is there a way to fix this without wiping the system and starting over? I have a LOT of software installed that I will hate to lose. BTW - my best guess is that malware caused this.
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Dec 7, 2014
I have been using this small utility for caps lock on a 5742 using W7 Pro and it works well. The 5742 doesn't have a caps lock light or indicator built into from Acer, so one have to come up with something.
This program will place a red "x" or green "check" in the taskbar letting you know if you're in caps lock and will also produce a small "beep" after a few letters typed in if in caps lock.
[URL] .....
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Dec 23, 2014
Acer aspire 5742. Installed new hdd. I bought recovery disk. Inserted recovery disk selected top option, inserted dsk1 when asked then dsk 2 when asked. dsk did not run error bootmgr missing ctrt/alt del to restart. Does nothing same error comes up. removed dsk tried again same thing. removed dsk shut down inserted recovery dsk to try to start over. same error.
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Sep 3, 2014
I own an Acer Aspire 5742, model no. PEW71. It is running on Windows 7. I included a vid for you to see what the problem is: [URL] ....
So, as you can see, the computer can be turned on, but it doesn't get through the acer screen on to the windows picture, and it automatically reboots and shuts itself down again over and over again. This has happened in the past, but the repairers have reset the operating system and BIOS. They also switched the hard disk for a new one, but this could be because of some other problems I was having (USB channels weren't working).
Everything worked fine for a month or so, and then it happened again. I myself am thinking about the motherboard being damaged.When this happened in the past however, I was still able to turn on my PC sometimes, so I was also able to save my files. Now on the other hand, I can't get the computer on anymore. The most important thing to me is saving the files. After that, I'll take it away for reparation again, where they will probably delete everything again (I can't commicate with the repairers myself, so I can't discuss terms or anything).
At the end of the vid you can see me turning off the computer by pulling out the adapter. Removing both the adapter and accu is the only way the computer can be turned off. Even shutting it down by pushing the on/off button for 5 seconds will not prevent the auto re-boot.
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Jan 14, 2015
At some point during the day, the sound on my Acer Aspire 5742 (running on Windows 7) ceased to function. There is no sound on any internet browser, and the normal notification audio is also not playing. I have checked the mixer and everything is fine. I have checked the speaker properties, which says that the Realtek Audio speakers are enabled and working properly. However, when I try to test the speakers a message says 'Failed to play test tone'. The weird thing is that Spotify is playing totally normally. I have tried shutting down Spotify and restarting it. I have tried turning my computer off and on again.
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Sep 3, 2014
i cant Able to install wireless network adapter in my laptop..I downloaded all updated drivers from Acer website but still its missing and not able to connect WIFI.
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Oct 28, 2014
dim and brighten....sometimes as frequently as every 20 seconds. happens when im not plugged in!
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Dec 13, 2014
Acer aspire 5742. HDD crashed. I nstalled WD HDD. Booted with recovery disk. 1st screen US english next. second screen no OS in box. tried restore with image you have created earlier. could not find image. tried other recovery tool, Recovery Management. will not let me click on completely restore system to factory defaults. If I go back and click install drivers the disk has many applications and drivers. Put the old HDD back in and booted from disk. It allowed me to click on restore to default but when finished and restarted nothing. restarted wit f2 and with old drive in shows no HDD
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Jan 15, 2015
I have an Aspire 5742 factory loaded with Windows 7 and it worked for 3 years. Now, Microsoft is sending me 'Unauthorized Windows' messages. The hardware has not changed. Microsoft checked and said my OEM product key is fine. Restoring to a previous point failed to fix problem. I just ordered the eRecovery DVD. Is there a way to fix this without wiping the system and starting over? I have a LOT of software installed that I will hate to lose. BTW - my best guess is that malware caused this
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Sep 18, 2014
My laptop doesnt boot. when i turn it on, blue lights r shown for power and hard disk. but nothing on the screen. and it restarts by itself.
Model: acer aspire 5742
OS: windows 7
Processor: intel p6100
ram: 3gb
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Mar 9, 2015
On mostly when my charge is 96% the charging light starts blinking red continuously , some thimes it does not charge the laptop too , but after some time it starts again.
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Nov 24, 2014
Attempted a system restore but restore did not initialize and went into a loop. After a long delay itwent to a BSoD and a continuous loop saying it would restart the computer. It didn't. Can't shut down to do a restart.
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