HP Envy TS M6 SleekBook Display :: Touch Screen Stopped Working
Sep 28, 2014
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
I Have HP m6 Sleek Book Core i5 Laptop. I am using KMP Player to play videos. From Few Days my video is not resizing from touch screen like not zoom out nor zoom in. When i buy that laptop this functionality works fine for me. what was the issue
I have an "HP ENVY TouchSmart Sleekbook 4-1115dx" laptop that is about two weeks past warranty and the screen went blank. I currently have an old crt monitor hooked up to it and everyting works fine with the machine -- just cant see the screen. Will i need to replace the entire display or can i just replace the chord/ribbon from the display thru the hinges to the main unit?
I have a XPS 15 L502x.... and sometime in the past week, my touch screen has stopped responding completely. I've tried everything i can think of... all the settings i can find relating to touch input appear to be correct, etc, but no luck. I'm usually decently ok at fixing the problems my computer has on my own through a little internet research, but either no one's had this problem and posted about it or its buried many pages down in google.
I dont have time to go through the phone tech support hassle for another few days and i miss being able to use the touch screen function. Not that it was ever super-functional to begin with, but it was nice for scrolling and such ....
Today, I tried connecting an external display to my HP ENVY TouchSmart 15 laptop, via a USB hub, only to discover that using the touch screen points at the corresponding part of the external display rather than the inbuilt one (the displays are being extended). Can this be changed?
I'm using the same 64-bit Windows 8 installation and drivers that the computer came with.
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
My touch screen has recently stopped working for an unknown reason. I looked under "Devices' in 'Device Manager' using the side 'Search' tool and I actually can't find the touch screen program anywhere. I ran a Diagnostics Test for it and it said that the device could not even be found.
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
I ordered this laptop from one of the retailer sites and received it today. We were very curious to check the touch screen functions. But nothing happened. The touch screen was not detected. [No pen or touch input available for this device]. There were no settings under control panel such as Tablet.
The laptop: HP Envy TouchSmart 15 Notebook PC (15-j173cl) Windows 8.1 Pro
The problem: I use an external monitor, so my laptop is usually shut. Randomly, my touch screen THINKS something is touching it, which disrupts whatever I'm doing. I would like to disable the touch screen completely, as I do not use it at all.
I thought maybe the latch wasn't closing properly, but the screen resolution changes when I shut the laptop, so it KNOWS it's closed and switches to the proper resolution for my external monitor, but it DOES NOT disactivate the touch screen, and some dirt or something is touching it, changing where my mouse is pointed, where I am typing, etc.
I have tried cleaning the screen and keyboard with compressed air.
The problem happens randomly; sometimes when I CAD for the day, sometimes after hours of working.
I got this Notebook a couple of months ago at The Source in Alberta Canada. Worked fine for a week or so and then the touch screen began to stop working intermittently. Once or twice it seemed that cleaning the (not dirty) screen worked but not anymore. It has just stopped working completely for the past month or so. I've tried glass cleaner on a napkin and on a microfiber cloth..all the way to the edges and nothing. I've run all the troubleshooters, driver updates...everything is up to date and working properly or so they say.
I just received a refurbished HP ENVY TouchSmart m6-k125dx Sleekbook. I can't set a resolution higher than 1366 x 768 though according to specs the native resolution is 1920 x 1080. I updated the Intel HD graphic driver and the BIOS but that did not work. Did HP possibly reinstall a wrong display as part of the refurbish?
I bought my Sony VAIO VGN-FW11E at the beginning of January and have been very happy with it. A notebook that has very similar specs to macbook pro at half the price! Wicked.
A week ago the touch pad stopped working . Only a USB mouse will keep the cursor alive. I'm posting this because I couldn't find any relevant info on any forums or online sony support centres and hope this might aid others in the same situation.
If your Sony VAIO touch pad doesn't work there are steps to take to find out exactly where the problem lies...
It might be static electric interference try...
1. Shut down 2. Unplug adapter 3. Remove battery 4. Hold down the power button for 1-2 minutes 5. Insert battery 6. Power on, test.
Still under warranty Sony phone support were however quite helpful and efficient, this is what they told me............
I am running Win 8.1 x64 (up-to-date) on HP Pavilion 1322TX laptop. There are Intel HD Graphics 3000 and ATM Radeon HD 7450M two graphic cards as the device manager window. Recently I am getting blue screens and later message appear saying the ATM driver stopped working. I found many problems with this driver in the past as well. When I check the relevent page for my laptop model, there is no update since 2012..
Can I update these two drivers seperately by getting updates from Intel and AMD sites?
Is there any update for catalyst control system (CCC) ?
When I try to update through the CCC or HP Support Assist, it is always no updates..
2 weeks ago I began having video issues on my system. At that time, I was able to get to the login screen and right after I logged in, the screen started blinking at a constant rate (about evey second). To fix this, I booted to the Startup Menu (hit ESC after power on) and got the text based menu. From there I could get to the nice little graphical Windows Startup Options Menus. I used that to do system restore back to July and this seemed to work for a couple weeks.Now when I start the laptop, it quickly goes to a screen full of little dots all over and I can't see anything. I was able to get the text based statup menu that listed (system info, sys diags, ..., Starup menu). But when I tried to get the graphics based menus, it immediately when to the screen with dots so I could not do any of the recovery or start up options (like safe mode).
My Pavilion TS 14 Sleekbook running Windows 8 did two updates today that required restart for both. I don't know what the updates were, I have it set to autoload important updates. When I tried to "flip" my lock screen to enter my password to open, the screen did nothing but show energy waves around my fingertip. Used the keyboard to open to password page. Tried to pull up touch screen keyboard, nothing. Used regular keyboard to type in password and then the touchscreen works fine.
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
The sound on my hp envy 15-3040nr just stopped working. I have reinstalled the sound drivers, checked to see if the speakers were disabled in the device manager, and used the troubleshooting tool in system and security. None of these have worked. Sound also doesn't work with headphones.
I purchased an Envy 15-J108la notebook about a month ago (Windows 8.1 64). I also bought a Microsoft bluetooth mouse to use with it.
First I noticed mouse stoped working randomly, maybe 2 times a day. Sometimes it was enough to turn it off and on again to recover it, but sometimes I had to reboot.
I updated the bluetooth driver (Intel Bluetooth 4.0 Driver, 2014-01-18, Version 3.1), problem persisted but seemed to occur less frequently.
Today after installing an update for the wireless adapter the device manager reported that the Intel Bluetooth 4.0 device was faulting. Tried to dissable and re-enable but the device simply dissapeared. Now device manager reports a "Unknown USB device" with error 43, and bluetoth devices are not detected, no matter how many times I reboot.
Simple Pass stopped working, on my Envy 15 j009wm windows 8.1 notebook, suddendly today. HP Recovery Manager and tried to fix it there, but it didn't work. When I manually click on Simple Pass it won't open... that is to say the page starts to come on, but then it flashes off and won't open.
I have a HP ENVY dv6-7273ca with the following system information...I am running Windows 8.1, along with HP CoolSense. The notebook is always on a hard and flat surface, with plenty of space around it for ventilation. I periodically clear the fan vents with compressed air as preventative maintenance.
Over the past few weeks I have found that, for no apparent reason, the fan has got increasingly loader and I would experience intermittent 'black screens' at start-up. It has now got to the stage where the fan is constantly working at a high speed, and is extremely hot to the touch. This includes at initial start up, even after long periods of shutdown, and with no other software other than the OS running.I have always run HP Support Assistant via Windows, and there does not seem to be any issues shown by this software. I have also tried to run the HP System Health Scan, but all I get is a constant progress bar. I have tried this in Google Chrome and Internet Explorer.I have checked, and I have the latest BIOS update. I am running the ENERGY STAR power option.
The brightness control keys (f2 & f3) on my pavilion dm4 stopped working all of a sudden. I'm operating windows 7 64bit. I've tried reverting to previous system restore points. I've also installed the BIOS, Intel chipset, and graphics drivers. All the other function keys are working properly, just can't change the brightness. Right now it's stuck on the brightest setting. I'm getting terrible eye strain from the screen.
Currently whenever I startup my laptop the display flickers. If windows fully boots or I try to enter one of the startup menus the will flash briefly on the screen and then the display will return to and remain black.
I am able to run an HDMI cable to my TV and it seems to be running fine other than going black with the occasional distorted picture of windows booting.
I've buyed a new XPS12 convertible ultrabook, when I've received the PC, the LCD not working, then has been replaced the LCD, but after that the LCD working in proper manner, but the Touch screen not running (date 17 of jan 2013) since this time the Technical support can not be able to solve this problem, first istance said there was some firmware version problem, they replace another time the LCD, but not solve the problem.
Today 34 day after receiving the payed ultrabook no answer has been provided, the only solution is to receive a new XPS12 but DELL need anoter 50 day to try to send me another PC.