HP Envy 15 J108la Networking :: Bluetooth Mouse Is Stopped Working
Jul 11, 2014
I purchased an Envy 15-J108la notebook about a month ago (Windows 8.1 64). I also bought a Microsoft bluetooth mouse to use with it.
First I noticed mouse stoped working randomly, maybe 2 times a day. Sometimes it was enough to turn it off and on again to recover it, but sometimes I had to reboot.
I updated the bluetooth driver (Intel Bluetooth 4.0 Driver, 2014-01-18, Version 3.1), problem persisted but seemed to occur less frequently.
Today after installing an update for the wireless adapter the device manager reported that the Intel Bluetooth 4.0 device was faulting. Tried to dissable and re-enable but the device simply dissapeared. Now device manager reports a "Unknown USB device" with error 43, and bluetoth devices are not detected, no matter how many times I reboot.
View 6 Replies
ADVERTISEMENT
Jan 9, 2015
I have an HP Pavilion dm4-1150ea running Windows 7 64bit.
I bought a bluetooth audio receiver and it paired with the laptop and installed a driver. I was able to stream audio to the receiver but when I closed the laptop and later opened it, it stopped working.
I looked in device manager and the bloetooth radios were no longer there and there were no bluetooth devices under Network Adapters. They had been there previously.
I rebooted a few times and it still didn't work. I got it to work once and it coincided with putting the power lead in. However, it didn't work for long.
HP Wireless Assistant says that Bluetooth is disabled in Device Manager.
I tried downloading the latest bluetooth driver from the HP site but it won't install because bluetooth isn't running.
At some point I got a message saying that a USB device had failed. I can see a warning icon on an "Unknown Device" in the USB Controllers section of Device Manager.
I tried to do a system restore but that failed because it couldn't get access to a file.
how I can get blue tooth working again?
View 9 Replies
View Related
Feb 25, 2014
I have HP model G6-2284CA with Windows 8 and my bluetooth has stopped working.
The generic bluetooth device is no longer in my device manager.
I've tried downloading different drivers from the HP site for my model but they do not do anything.
I've tried uninstalling and reinstalling drivers but that has also not fixed anything.
This could be due to updating drivers for my wireless card through Windows Update recently. That seems to be around the time that it stopped working. I need bluetooth to use my wireless mouse for work.
View 8 Replies
View Related
May 22, 2014
I recently Upgraded my Laptop to windows 8.1. Before i was using Windows 8, in that i used Bluetooth to send files. But after upgrading to windows 8.1 Bluetooth is not working at all.
Product name: HP Pavilion g6 Notebook PC
Product number: C9L68PA#ACJ
I updated the latest windows update and in Hp assistant as well.
View 5 Replies
View Related
Nov 24, 2014
I purchased the HP ENVY m6-n113dx laptop from Best Buy and a 240gb SATA III SSD. When I re-installed the OS from a previous license that I owned for Windows 8.1 Pro x64, I could no longer get the Bluetooth radio working. The Qualcomm Drivers work great, or at least Windows doesn't find anything wrong with them. I did not format the original hard drive that came with the laptop so I replaced it to see if the bluetooth radio was working on a previous Windows 8.1 installation to find that it works great.
The drivers that were installed on the working OS are the same drivers as the replacement OS. The radio works with the previous OS, but not with the new OS. The only difference that I can tell is in the BIOS settings where I disabled the "Security" option regarding the HP Secure Keys.
View 1 Replies
View Related
Sep 19, 2014
I have a Hp envy dv7 notebook pc. Upgrade from windows 8 to windows 8.1 and my bluetooth stop working.Product name is HP ENVY DV7 NOTEBOOK.
View 6 Replies
View Related
Nov 30, 2011
i have a Envy TS m7 computer with windows 8.1 64bit. I purchased a z8000 bluetooth mouse but i can't get my computer to see it. i have checked the the box "allow bluetooth devices to find this PC".
View 9 Replies
View Related
Dec 13, 2014
I have a Dell Inspiron 7000 series and 2 days ago Windows installed a critical update which stopped my keyboard and mouse working, I have had to do a system restore to get it working again but with it being a critical update I'm assuming I will need it.
View 3 Replies
View Related
Oct 30, 2014
I am using HP envy 17 notbook PC. It is a 2 month old. From today morning the mouse pad is not at working all of a sudden. I had to use usb mouse to operate. I tried all ways of installing drivers and all other stuff but its not working.
View 2 Replies
View Related
Jan 19, 2015
The wireless button has stopped working on my pavilion g6. I have read that a few people have had this issue.
View 5 Replies
View Related
Jan 5, 2015
I just purchased an Hp Envy m6 notebook PC m6-n168ca to replace my last Envy with a corrupt OS. I have a Microsoft wireless mobile mouse 4000 to use with it and I plugged in the usb connector and it installed automatically and successfully apparently. Unfortunately, the mouse is not being recognized on the screen. It works on my other laptops so i know it's not the mouse. This is my first touch screen laptop though so I am wondering if it has something to do with that? The trackpad mouse function works fine but I need to be able to use the mouse and the touch pad. Is this possible? Is there something I have to toggle on or off? How to change the mouse click settings and stuff.
View 1 Replies
View Related
Dec 29, 2013
My HP g6-1d70us running on windows 8 64-bit's sound just stopped working after shutting down.When I move my mouse to the speaker icon on the task bar, it shows a message "No audio output device is installed".When I run the troubleshooting, it says "Bluetooth Hands-free audio has a driver problem".
View 4 Replies
View Related
Oct 21, 2009
All my drivers are up to date, my mouse has new batteries, and I tried this fix:
[URL]
Now my Bluetooth mouse only works after I reboot the computer, but then disconnects after a while, and I can't even add it again to my Bluetooth devices.
View 6 Replies
View Related
Dec 13, 2014
I bought a new laptop yesterday, Model - Envy 15t k000
I am not able too bluetooth option turn on or off. Do i need to install any drivers? if so what respective driver i need to install.
OS - Win 8.1
Note: WiFi is working fine.
View 5 Replies
View Related
Sep 21, 2014
After successful pairing it gets immediately disconnected again I am using a HP ENVY 15 Notebook PC with Windows 8.1 BT driver installed is Intel Wireless Bluetooth 4.0
Would MediaTek (Ralink) Bluetooth Software Driver sp65804.exe from HP download solve the problem ?
View 2 Replies
View Related
Dec 5, 2014
where can I find bluetooth drivers for HP Envy j126tx ?? BCM20702a0??
View 1 Replies
View Related
Nov 19, 2013
My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller' (could not find driver software for your device).
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.
View 9 Replies
View Related
Mar 24, 2013
I have Inspiron N5010. I downloaded the Windows 8 and the bluetooth stopped working.
I downloaded the drivers from the dell.com, but all it says is this "this product has compatibility issues" ...
ALSO, i can not use my webcam to take the pics. it will only turn on when using yahoo messenger or something.
How can I get the webcam to be on...
View 1 Replies
View Related
Nov 26, 2012
I have an M6600 running Windows 7.
The BT Moust is a Dell Travel Mouse F299K. When I add it through the normal bluetooth menu, it seems to add correctly, but the blue light on the mouse keeps blinking.
I updated the BIOS to A12- that got it working for about 15 minutes. Then it quit and I'm back to where I started. I tried the mouse on two other machines and it works fine. Even on a Macbook Pro.
View 8 Replies
View Related
Aug 16, 2009
I get a red X over the internet icon and my router will no longer recognize any networks. I called my ISP and the manufactuer of my Belkin router. So I went out and rought a brand new Net Gear router. Still not working. I called Net Gear and they think it's my wireless card?
Is there a way to determine for sure if its a hardware problem? Maybe I need to download a driver?
Is there a wireless switch on my laptop? Do I need to configure my new router? I'm hoping to use my Belkin router if it's just a driver problem so I can take back the new router and get my money back.
Pavilion dv6=7135nr entertainment PC. Windows 7.
View 2 Replies
View Related
Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
View 4 Replies
View Related
Jul 17, 2014
I have HP Envy 15-171nr notebook pc installed with Windows 8.1 pro. Since past 2 to 3 days I was not able to connect my mobile phone to the laptop through bluetooth. So I removed my phone from the paired device and again tried to pair it with my laptop, but I couldn't pair it. So I tried to reinstall the bluetooth driver from HP Recovery Manager. It was notified that the installation was successful but after that there is no bluetooth icon the PC Settings where I can switch on/off bluetooth. There is no bluetooth icon in the Device Manager as well.
View 1 Replies
View Related
Jul 19, 2014
Computer is a year old. Windows 8. If i reset the computer the sound will come on for as long as im using it, but the second i walk away and come back its off and not working.
View 1 Replies
View Related
Jun 3, 2013
The sound on my hp envy 15-3040nr just stopped working. I have reinstalled the sound drivers, checked to see if the speakers were disabled in the device manager, and used the troubleshooting tool in system and security. None of these have worked. Sound also doesn't work with headphones.
View 9 Replies
View Related
Apr 16, 2014
My webcam stopped working all of a sudden. I have HP ENVY dv6-7258nr Notebook PC with Windows 8. The camera app says "Connect a camera." and the device manager does not show "Imaging Devices". Instead there is "Other Devices" which has a subcategory of "Unknown Devices" with a yellow mark.
I have updated, reinstalled cyberlink youcam drivers, tried system restore (which does not complete saying i have an anti virus open when i don't have any antivirus on my notebook) but nothing works. Scanning for hardware does not bring up any thing. I have also followed the instructions given on hp site and opened the youcam software but it does not detect the camera.
View 7 Replies
View Related
Jul 21, 2014
My beats speakers stopped working all of a sudden..
View 3 Replies
View Related
Sep 28, 2014
Laptop is only 9 months old. I did all of the updates and then my touchscreen stopped working - that was 4 days ago. Today I did a system restore to the point before the 1st critical update (9/24/14). It still does not work. Did it corrupt my driver? And if so, what is the name of the driver? How can I restore the touch screen...
Product: EOLO6UA#ABA
System: x64
Processor: AMD A10-5745M APU with Radeon (tm) HD Graphics
SM BIOS Version: 2.7
Microsoft Windows 8
View 9 Replies
View Related
Aug 7, 2010
Since updating to ThinkPad Bluetooth software 6.5.1.2700 on July 28, 2012, my ThinkPad Bluetooth mouse will stop working after using it for several hours. Disabling power management in Bluetooth does not seem to solve the problem. Please provide a download link to the prior version of ThinkPad Bluetooth software until this issue is resolved.
ThinkPad T420s [ i7-2640M CPU | 8GB RAM | 1TB SSD | Bay Battery | BT | Webcam | FR | Win7Pro64 ]
View 9 Replies
View Related
Sep 27, 2013
Simple Pass stopped working, on my Envy 15 j009wm windows 8.1 notebook, suddendly today. HP Recovery Manager and tried to fix it there, but it didn't work. When I manually click on Simple Pass it won't open... that is to say the page starts to come on, but then it flashes off and won't open.
View 6 Replies
View Related
Aug 10, 2011
X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that?
View 7 Replies
View Related
