HP G6-2284CA Networking :: Bluetooth Stopped Working - Windows 8
Feb 25, 2014
I have HP model G6-2284CA with Windows 8 and my bluetooth has stopped working.
The generic bluetooth device is no longer in my device manager.
I've tried downloading different drivers from the HP site for my model but they do not do anything.
I've tried uninstalling and reinstalling drivers but that has also not fixed anything.
This could be due to updating drivers for my wireless card through Windows Update recently. That seems to be around the time that it stopped working. I need bluetooth to use my wireless mouse for work.
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May 22, 2014
I recently Upgraded my Laptop to windows 8.1. Before i was using Windows 8, in that i used Bluetooth to send files. But after upgrading to windows 8.1 Bluetooth is not working at all.
Product name: HP Pavilion g6 Notebook PC
Product number: C9L68PA#ACJ
I updated the latest windows update and in Hp assistant as well.
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Jan 9, 2015
I have an HP Pavilion dm4-1150ea running Windows 7 64bit.
I bought a bluetooth audio receiver and it paired with the laptop and installed a driver. I was able to stream audio to the receiver but when I closed the laptop and later opened it, it stopped working.
I looked in device manager and the bloetooth radios were no longer there and there were no bluetooth devices under Network Adapters. They had been there previously.
I rebooted a few times and it still didn't work. I got it to work once and it coincided with putting the power lead in. However, it didn't work for long.
HP Wireless Assistant says that Bluetooth is disabled in Device Manager.
I tried downloading the latest bluetooth driver from the HP site but it won't install because bluetooth isn't running.
At some point I got a message saying that a USB device had failed. I can see a warning icon on an "Unknown Device" in the USB Controllers section of Device Manager.
I tried to do a system restore but that failed because it couldn't get access to a file.
how I can get blue tooth working again?
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Jul 11, 2014
I purchased an Envy 15-J108la notebook about a month ago (Windows 8.1 64). I also bought a Microsoft bluetooth mouse to use with it.
First I noticed mouse stoped working randomly, maybe 2 times a day. Sometimes it was enough to turn it off and on again to recover it, but sometimes I had to reboot.
I updated the bluetooth driver (Intel Bluetooth 4.0 Driver, 2014-01-18, Version 3.1), problem persisted but seemed to occur less frequently.
Today after installing an update for the wireless adapter the device manager reported that the Intel Bluetooth 4.0 device was faulting. Tried to dissable and re-enable but the device simply dissapeared. Now device manager reports a "Unknown USB device" with error 43, and bluetoth devices are not detected, no matter how many times I reboot.
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Sep 12, 2014
I recentlly bought a new HP 14-d106TX laptop. I have installed all the drivers from HP website.
But the bluetooth doesn't seem to be working. It is not detecting any of my bluetooth devices, neither my phone or my headset.
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Aug 8, 2014
My Bluetooth is not working since I update to Windows 8.1. I tried everything. Not working. Driver error. I test through a driver scanner. It days I needed Ralink Bluetooth PCIe Adapter version 2.9.27.0 .. Where can I get it?
Laptop Model: HP Pavilion 11z
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Jul 17, 2014
I have just bought the Hp Split 13 X2, product no. E7G42EA#ABU and upgraded to Windows 8.1
I'm having real problems trying to get anything to bluetooth to my PC. Tried to find different ways to solve this , but had no luck.
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Aug 31, 2014
Recently i bought the HP 15-g009ax. I installed the driver which are specified in the fourm because there is no drivers in the HP site. i facing the problem with bluetooth. After I install the bluetooth drivers it not working. I am using windows 8.1
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Jul 25, 2014
I am using HP d103tx model running in windows7 Ultimate. But I am not able to use Bluetooth service at all.
When I am trying to send a file using bluetooth, no bluetooth is detected though I switched on my phone's Bluetooth. My phone is also not detecting my PC.
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Sep 19, 2014
I have a Hp envy dv7 notebook pc. Upgrade from windows 8 to windows 8.1 and my bluetooth stop working.Product name is HP ENVY DV7 NOTEBOOK.
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Jun 15, 2014
I have HP Pavilion g6-2206tx Notebook PC which was running windows 8(64-bit).
Recently I updated to windows 8.1 . All things are fine after the update i.e., all the hardware and software are working properly expect bluetooth . bluetooth is not working & i tried all the ways to run it.
It seems that there is no bluetooth hardware in my laptop . I contacted hp also & they gave me 1 update and it also won't work.
My laptop product number - C0P19PA
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May 13, 2014
I have compaq presario cq57-408tuI justupdated to Windows 8.1last night and i found bluetooth icon showing in notification area but not working i can,t connect any bluetooth device. I have downloaded latest driver for bluetooth but whet i try to installing driver it says no bluetooth device detecting.plz solve the issue
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Jan 19, 2015
The wireless button has stopped working on my pavilion g6. I have read that a few people have had this issue.
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Dec 29, 2013
My HP g6-1d70us running on windows 8 64-bit's sound just stopped working after shutting down.When I move my mouse to the speaker icon on the task bar, it shows a message "No audio output device is installed".When I run the troubleshooting, it says "Bluetooth Hands-free audio has a driver problem".
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Mar 24, 2013
I have Inspiron N5010. I downloaded the Windows 8 and the bluetooth stopped working.
I downloaded the drivers from the dell.com, but all it says is this "this product has compatibility issues" ...
ALSO, i can not use my webcam to take the pics. it will only turn on when using yahoo messenger or something.
How can I get the webcam to be on...
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Aug 16, 2009
I get a red X over the internet icon and my router will no longer recognize any networks. I called my ISP and the manufactuer of my Belkin router. So I went out and rought a brand new Net Gear router. Still not working. I called Net Gear and they think it's my wireless card?
Is there a way to determine for sure if its a hardware problem? Maybe I need to download a driver?
Is there a wireless switch on my laptop? Do I need to configure my new router? I'm hoping to use my Belkin router if it's just a driver problem so I can take back the new router and get my money back.
Pavilion dv6=7135nr entertainment PC. Windows 7.
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Aug 10, 2011
X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that?
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May 18, 2013
My Notebook model HP Pavilion G6-2236tx.
I am Upgrade window 8 to Window 8.1. But Bluetooth not working. I am install following 3 bluetooth driver pack,
1. Intel Bluetooth Driver 2.6
2. Qualcomm Atheros Bluetooth 4.0+HS Driver for Microsoft Windows 8 1.00
3. Ralink Bluetooth Software Driver 9.2.10.10
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Jul 23, 2014
my Bluetooth device is not working properly after
Product name - HP Pavilion g6-2016tx , Product no - B3H81PA with
Windows Original version - Windows 7 Home basic 64 bit and Windows currently installed - Windows 7 Home basic 64 bit.
Last week my PC got crashed due to hard disk problem , hence OS & all other softwares reinstalled with drivers from then this problem is there.when checked in the bluetooth seetings it shows the device is working properly.but when i try to connect i am not able to establish connection between my mobile and laptop the connection is failing.
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Nov 24, 2014
I purchased the HP ENVY m6-n113dx laptop from Best Buy and a 240gb SATA III SSD. When I re-installed the OS from a previous license that I owned for Windows 8.1 Pro x64, I could no longer get the Bluetooth radio working. The Qualcomm Drivers work great, or at least Windows doesn't find anything wrong with them. I did not format the original hard drive that came with the laptop so I replaced it to see if the bluetooth radio was working on a previous Windows 8.1 installation to find that it works great.
The drivers that were installed on the working OS are the same drivers as the replacement OS. The radio works with the previous OS, but not with the new OS. The only difference that I can tell is in the BIOS settings where I disabled the "Security" option regarding the HP Secure Keys.
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Apr 28, 2014
Yesterday i purchased hp notebook Model # 15-d018TU, Product: F7P99PA#UUF, then installed windows 7 (64-Bit). Everything else seems to be working fine except the internet. When i open network and sharing centerto set up a new connection, it says "Windows did not detect any networking hardware". Also the drivers for Bluetooth controller, Ethernet controller, Network controller, PCI Simple communication controller, SM Bus controller and USB controller are not updated, and i can't update them as a i don't have any internet access.
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May 29, 2014
Generic bluetooth adaptor in device manager does not work and hence bluetooth
HP 630 notebook PC window 7 ultimate bit 32
her is the hardware id as shown in device
USBVID_03F0&PID_311D&REV_0001USBVID_03F0&PID_311D
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Oct 22, 2014
I have the Pavilion g7-2235dx with Windows 8.1 operating system. Nearly every automatic update messes up my ability to get on the internet. The only way I can connect is to uninstall all of the updates. The icons on my desktop also stopped working. When I click on them, it goes right back to desktop. Can't pin them to the taskbar either. The ones on the taskbar won't open by clicking on them either. Have to right click and tell it to open. Also problem getting my Norton anti-virus to open. Says it working but can't open it.
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Aug 25, 2014
my Bluetooth, I can't enable it. I think the image explains more than words. OS: Windows 8Laptop: HP Pavilion g6.
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Mar 1, 2014
i want bluetooh driver for HP Pavilion 15-e026AX ,havng instaled windows 8.1 pro 64 bit. it havng amd proccerer and amd graphics...
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Sep 18, 2010
I am using HP EliteBook 8440p,with Window 7 professional. I installed the Bluetooth driver downloaded from HP but the Wireless Asistant still showing my Bluetooth as disable, I can not enable and the caption say "This device has been disabled in the computer setup utility and cannot be enabled from Wireless Assistant.
The Bluetooth icon is also missing in Control Panel tray.
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Sep 21, 2014
After successful pairing it gets immediately disconnected again I am using a HP ENVY 15 Notebook PC with Windows 8.1 BT driver installed is Intel Wireless Bluetooth 4.0
Would MediaTek (Ralink) Bluetooth Software Driver sp65804.exe from HP download solve the problem ?
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Nov 19, 2013
My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller' (could not find driver software for your device).
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.
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Sep 1, 2014
I have a HP pavilion G6 model number C0Y35EA#ABU. I had an automatic update for Windows 8 and my keyboard stopped working immediately after.I have checked device manager and it says there is no keyboard and gives a code of C24.If I go into setup before Windows the keyboard works fine so I know it's not a hardware issue.
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