HP Envy M6-n113dx Networking :: Bluetooth Not Working With Fresh OS Install?
Nov 24, 2014
I purchased the HP ENVY m6-n113dx laptop from Best Buy and a 240gb SATA III SSD. When I re-installed the OS from a previous license that I owned for Windows 8.1 Pro x64, I could no longer get the Bluetooth radio working. The Qualcomm Drivers work great, or at least Windows doesn't find anything wrong with them. I did not format the original hard drive that came with the laptop so I replaced it to see if the bluetooth radio was working on a previous Windows 8.1 installation to find that it works great.
The drivers that were installed on the working OS are the same drivers as the replacement OS. The radio works with the previous OS, but not with the new OS. The only difference that I can tell is in the BIOS settings where I disabled the "Security" option regarding the HP Secure Keys.
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Jul 16, 2014
I have a hp envy m6 sleekbook model. anyways ever since I installed windows 8.1 fresh my touchpad wont work to a point. Ill install the driver and it works fine till I shutdown the laptop and restart it. Im pretty sure the driver is auto updating and not working correctly.
My model: HP ENVY m6-k010dx
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Jul 11, 2014
I purchased an Envy 15-J108la notebook about a month ago (Windows 8.1 64). I also bought a Microsoft bluetooth mouse to use with it.
First I noticed mouse stoped working randomly, maybe 2 times a day. Sometimes it was enough to turn it off and on again to recover it, but sometimes I had to reboot.
I updated the bluetooth driver (Intel Bluetooth 4.0 Driver, 2014-01-18, Version 3.1), problem persisted but seemed to occur less frequently.
Today after installing an update for the wireless adapter the device manager reported that the Intel Bluetooth 4.0 device was faulting. Tried to dissable and re-enable but the device simply dissapeared. Now device manager reports a "Unknown USB device" with error 43, and bluetoth devices are not detected, no matter how many times I reboot.
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Sep 19, 2014
I have a Hp envy dv7 notebook pc. Upgrade from windows 8 to windows 8.1 and my bluetooth stop working.Product name is HP ENVY DV7 NOTEBOOK.
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Feb 3, 2013
After a fresh install of Win 7 Pro 64bit, I'm not able to get the drivers installed for the 2 3.0 USB ports on the left hand side of this laptop. I did install the chipset, which is supposed to include the drivers for those ports, as the first driver installed after the fresh install of Win 7 but it doesn’t seem to work.
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Apr 25, 2013
I am pretty sure I just don't have the right drivers. I installed the Renesas drivers from the HP downloads page but they didn't solve the issue(so I uninstalled them).
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Jun 18, 2014
I bought a pair of blueooth headsets and i want to use them with my HP 15 notebook PC. but i need a bluetooth driver.
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Dec 13, 2014
I bought a new laptop yesterday, Model - Envy 15t k000
I am not able too bluetooth option turn on or off. Do i need to install any drivers? if so what respective driver i need to install.
OS - Win 8.1
Note: WiFi is working fine.
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Sep 21, 2014
After successful pairing it gets immediately disconnected again I am using a HP ENVY 15 Notebook PC with Windows 8.1 BT driver installed is Intel Wireless Bluetooth 4.0
Would MediaTek (Ralink) Bluetooth Software Driver sp65804.exe from HP download solve the problem ?
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Dec 5, 2014
where can I find bluetooth drivers for HP Envy j126tx ?? BCM20702a0??
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Nov 19, 2013
My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller' (could not find driver software for your device).
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.
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Jul 17, 2014
I have HP Envy 15-171nr notebook pc installed with Windows 8.1 pro. Since past 2 to 3 days I was not able to connect my mobile phone to the laptop through bluetooth. So I removed my phone from the paired device and again tried to pair it with my laptop, but I couldn't pair it. So I tried to reinstall the bluetooth driver from HP Recovery Manager. It was notified that the installation was successful but after that there is no bluetooth icon the PC Settings where I can switch on/off bluetooth. There is no bluetooth icon in the Device Manager as well.
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Sep 3, 2014
I am using HP Pavilion g6 2005ax laptop and I installed Windows 7 Ultimate 64 bit OS. I am unable to detect any bluetooth device in my laptop and my laptop's bluetooth also is not detecting in any other device (Say in my cell). When I tried install Broadcom bluetooth 4.0 driver software it showing error "No bluetooth device was detected. Please make sure that your bluetooth device is plugged in properly in order to continue installation". In device manager everything is perfect, i mean no undetected hardware.
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Jan 9, 2015
I have an HP Pavilion dm4-1150ea running Windows 7 64bit.
I bought a bluetooth audio receiver and it paired with the laptop and installed a driver. I was able to stream audio to the receiver but when I closed the laptop and later opened it, it stopped working.
I looked in device manager and the bloetooth radios were no longer there and there were no bluetooth devices under Network Adapters. They had been there previously.
I rebooted a few times and it still didn't work. I got it to work once and it coincided with putting the power lead in. However, it didn't work for long.
HP Wireless Assistant says that Bluetooth is disabled in Device Manager.
I tried downloading the latest bluetooth driver from the HP site but it won't install because bluetooth isn't running.
At some point I got a message saying that a USB device had failed. I can see a warning icon on an "Unknown Device" in the USB Controllers section of Device Manager.
I tried to do a system restore but that failed because it couldn't get access to a file.
how I can get blue tooth working again?
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Sep 12, 2014
I recentlly bought a new HP 14-d106TX laptop. I have installed all the drivers from HP website.
But the bluetooth doesn't seem to be working. It is not detecting any of my bluetooth devices, neither my phone or my headset.
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Aug 8, 2014
My Bluetooth is not working since I update to Windows 8.1. I tried everything. Not working. Driver error. I test through a driver scanner. It days I needed Ralink Bluetooth PCIe Adapter version 2.9.27.0 .. Where can I get it?
Laptop Model: HP Pavilion 11z
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Jul 17, 2014
I have just bought the Hp Split 13 X2, product no. E7G42EA#ABU and upgraded to Windows 8.1
I'm having real problems trying to get anything to bluetooth to my PC. Tried to find different ways to solve this , but had no luck.
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May 18, 2013
My Notebook model HP Pavilion G6-2236tx.
I am Upgrade window 8 to Window 8.1. But Bluetooth not working. I am install following 3 bluetooth driver pack,
1. Intel Bluetooth Driver 2.6
2. Qualcomm Atheros Bluetooth 4.0+HS Driver for Microsoft Windows 8 1.00
3. Ralink Bluetooth Software Driver 9.2.10.10
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Aug 31, 2014
Recently i bought the HP 15-g009ax. I installed the driver which are specified in the fourm because there is no drivers in the HP site. i facing the problem with bluetooth. After I install the bluetooth drivers it not working. I am using windows 8.1
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Feb 25, 2014
I have HP model G6-2284CA with Windows 8 and my bluetooth has stopped working.
The generic bluetooth device is no longer in my device manager.
I've tried downloading different drivers from the HP site for my model but they do not do anything.
I've tried uninstalling and reinstalling drivers but that has also not fixed anything.
This could be due to updating drivers for my wireless card through Windows Update recently. That seems to be around the time that it stopped working. I need bluetooth to use my wireless mouse for work.
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Jul 25, 2014
I am using HP d103tx model running in windows7 Ultimate. But I am not able to use Bluetooth service at all.
When I am trying to send a file using bluetooth, no bluetooth is detected though I switched on my phone's Bluetooth. My phone is also not detecting my PC.
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Aug 20, 2014
My wireless button will not light up blue. Pressing it only switches airplane mode on and off. I tried a hard reset and it didn't work. I have a HP Envy TS 17 Notebook. Product number is E8A11UA#ABA. How to solve this?
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May 22, 2014
I recently Upgraded my Laptop to windows 8.1. Before i was using Windows 8, in that i used Bluetooth to send files. But after upgrading to windows 8.1 Bluetooth is not working at all.
Product name: HP Pavilion g6 Notebook PC
Product number: C9L68PA#ACJ
I updated the latest windows update and in Hp assistant as well.
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Jul 23, 2014
my Bluetooth device is not working properly after
Product name - HP Pavilion g6-2016tx , Product no - B3H81PA with
Windows Original version - Windows 7 Home basic 64 bit and Windows currently installed - Windows 7 Home basic 64 bit.
Last week my PC got crashed due to hard disk problem , hence OS & all other softwares reinstalled with drivers from then this problem is there.when checked in the bluetooth seetings it shows the device is working properly.but when i try to connect i am not able to establish connection between my mobile and laptop the connection is failing.
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Jun 15, 2014
I have HP Pavilion g6-2206tx Notebook PC which was running windows 8(64-bit).
Recently I updated to windows 8.1 . All things are fine after the update i.e., all the hardware and software are working properly expect bluetooth . bluetooth is not working & i tried all the ways to run it.
It seems that there is no bluetooth hardware in my laptop . I contacted hp also & they gave me 1 update and it also won't work.
My laptop product number - C0P19PA
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Aug 6, 2014
last week i turned of my wireless internet for three days (i was out of town and didn't need it) but today when i went to turn it back on it couln't detect my wireless internet. it's an hp enve dv7 7250 running windows 8 64 bit
i've had the computer for two years.
about a months ago i had to reset the computer due to software problems.
my wireless router was just replaced two weeks ago and all other devices are working fine.
i have attempted to reinstall the drivers. no changes
i have had issues with the wireless on the computer for the passed year (limited access) usualy fixed its self
when pluged directly into the internet, internet works fine.
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Apr 13, 2014
I replaced hard drive with SSD and installed windows 7 ultimate (X64) on my HP Pavilion G4 notebook. However, I am not able to install switchable graphics on my laptop now.
I have tried this
1. Installed HPSA and ran update and tuneup. It asked me to update "AMD High-Definition Graphics Driver" but it failed with multiple retries and after some time now it doesnt ask to do this update at all. Now everything is green in HPSA but I am still not able to switch the graphics
2. Tried to download from HP drivers page but it says "AMD Catalyst Mobility cannot be downloaded due to incompatible harware/software on your computer"
3. Tried uninstalling the driver but windows updates the drivers automatically.
4. I also updated BIOS as suggested at [URL] ..... but still no luck......
Product Name: HP Pavilion g4 Notebook PC
Operating System: Windows 7 Ultimate 64-bit Service Pack 1
Product number : LQ375PA#AB
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Sep 14, 2014
I installed windows 7 on my hp envy m7-k010dx and everything worked fine. but i got a new haerdrive and reinstalled it and all my drivers but the bluetooth doesnt seem to want to work. the system knows its there but it cant find my bluetooth mouse. do i need to reformat everything and reinstall?
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May 29, 2014
Generic bluetooth adaptor in device manager does not work and hence bluetooth
HP 630 notebook PC window 7 ultimate bit 32
her is the hardware id as shown in device
USBVID_03F0&PID_311D&REV_0001USBVID_03F0&PID_311D
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Nov 14, 2014
I have a HP ENVY TouchSmart 14t-k000 CTO Ultrabook. It just went out of warranty a month or so ago but started blue-screening rigth after that - I had to reinstall Windows 8.1.
Since the install, my wifi has not been working properly. (I can use an Ethernet cable without a problem.) Sometimes it will say the wifi is connected with full bars, but then I get a "DNS_PROBE_FINISHED_NO_INTERNET" when I try to pull up any browser and nothing will load. Other times it just won't connect at all. The weird thing is that 5% of the time it will work fine, and I'll be able to use wifi no problem for a couple hours at a time.
What could possibly be going on? Is it a driver issue? Should I get a new network adapter? Is it a settings issue?
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