HP Envy 15-171nr Networking :: Not Able To Connect Mobile Phone To Notebook Through Bluetooth
Jul 17, 2014
I have HP Envy 15-171nr notebook pc installed with Windows 8.1 pro. Since past 2 to 3 days I was not able to connect my mobile phone to the laptop through bluetooth. So I removed my phone from the paired device and again tried to pair it with my laptop, but I couldn't pair it. So I tried to reinstall the bluetooth driver from HP Recovery Manager. It was notified that the installation was successful but after that there is no bluetooth icon the PC Settings where I can switch on/off bluetooth. There is no bluetooth icon in the Device Manager as well.
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Nov 19, 2014
I have recently updated to 8.1 it has worked fine. Last night my computer did the HP installs and now I cannot connect to my WiFi but can hotspot my phone.
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Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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Oct 17, 2014
I have recently had my broadband upgraded to 5Ghz 100mbps however my HP ENVY m6-1310sa can't detect the 5G band. I just want to know if it has the right network card to do this, my laptop supports 802.11n which should be able to,yet still can't detect the 5ghz, whereas my phone and tablet can detect it.
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Jul 31, 2014
I have a problem with my HP Envy dv6 notbook. It can't find and connect to the wifi. But the other laptops in the house do. And when I can make connection its very weak and shut down continuous.
technical information:
producktname: HP ENVY dv6 Notebook PC
producktnumber: D4F57EA#UUG
operating system: Windows 8.1 64 bits
Bios: F.22
Network: Intel(R) centrino(R) Wireless-N 2230 version: 15.12.0.6
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Aug 23, 2014
My HP Envy m6 laptop cannot connect to our wifi connection and only connects using the cable connection, ethernet.
It was still fine when I downloaded windows 8.1 but all of a sudden displays limited/no connectivity. I tried everything I can including resetting tcp ip settings thru command prompt, finding other drivers till someone suggested me to put my laptop back to windows 8. Still didn't fix the problem. Now, my laptop does not access wifi nor detect any wireless connection whether our home wifi, or others.
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Mar 29, 2013
I using an Inspiron N4030. It is suspended, usually, when the mobile phone ring which close to.
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Feb 10, 2012
I have an HP G60 Notebook PC with Windows Vista Home Premium, it's about 4 years old. I recently got a new Cisco Linksys E1500 wireless router, which is connected to my home computer. My laptop shows that it is connected to the home network, but it will not connect to the internet. Other laptops in the house are able to connect to the network and the internet. Mine seems to be the only one not working. Why isn't it working? What do I need to do to fix it?
I've run network diagnostics. It says "A problem with you network router or broadband modem might be preventing an internet connection." I've unplugged both of these and tried again. It didn't work! I've also connected my laptop straight to the modem and it still didn't connect to the internet. I've tried resetting the network adapter. My IP settings are set to automatic.
My internet connection wasn't a problem before last week (when I got a new router).
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Oct 19, 2014
I bought a new a HP 15 notebook PC which is unable to connect to wifi. I understand I need to install some drivers. Below are my product details;
Hardware ID:
PCIVEN_168C&DEV_0036&SUBSYS_217F103C&REV_01PCIVEN_168C&DEV_0036
&SUBSYS_217F103CPCIVEN_168C&DEV_0036&CC_028000PCIVEN_168C&DEV_0036&CC_0280
Model: 15-d019TU
Product number: F7Q00PA#UUF
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Oct 25, 2014
my notebook is HP 15-r012tx Notebook
i can't conect to the wifi....when i press the connect battom for the wifi then it's gone...........and i can't install that softower {Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver for Microsoft Windows 8.1} when i go to instoll that softower...it's show me like that (the device may not be present or could have been ejected/unplugged from the systeminsert or reinsert now)
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Nov 16, 2013
I turned on my computer this morning after a Windows update and it wouldn't allow me to connect to my wifi. Initially it said that I was manually connected to an old network but I deleted that and tried to manually connect to my home network but no luck. I worked through all the trouble shooting options and checked to see if the driver was up to date (it was) - all without success. My computer allows me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet wi-fi with my iPad. Here are some specifics:
Product Model: E4X87PA
Product Name: HP Pavilion TouchSmart 11-e004au Notebook PC
Driver: Ralink RT3290 802.11bgn wi fi adaptor
When I look at the Driver details it appears it is a 32system driver whereas I believe I am running a 64 bit operating system( but I might be misreading this as I don't know a lot about these things).
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Dec 15, 2014
I have a HP dv4-1540us i can't connect my bose sound link with blue tooth. is my pc capable? I'm using windows 7 . I have the bose looking for blue tooth and windoes looking for blue tooth and theynwont connect.
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Oct 29, 2012
Basically just moved house and got Eircom broadband installed, my girlfriends laptop connected automatically, whereas my Compaq CQ60 Presario Notebook WindowsVista will not connect.I have checked so many different forums trying to fix this problem, but to no avail im afraid... it looks like there is an excellent internet connection.... but cannot go on the internet because it says "Unidentified Network local access only"
The router I have is "atheros AR5007 802.11b/g WiFi adapter", and the o/s I have on my laptop is Windows Vista 32 bit.
In our previous residence we had UPC broadband, and I had no problems at all connecting.
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Jun 22, 2014
I have an hp envy m6 laptop. I can not get it to connect to my wifi connection the modem/router are in the same room as the laptop but yet no connection I called Twc (ISP) and no problem on their end.&l;The funny thing is all my other devices (ps3,4,iPhone iPod you name it it picks up the connection) when I use an Ethernet Cable with my laptop but I obviously got to stay In one spotAlso before I forget all all hp/ windows updates have been done so it is current
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Jan 11, 2009
My notebook PC model is HP V3808TU.
The HP V3808TU has a wireless network card.But when I try to connect the Nokia6300 mobile phone and my notebook via Bluetooth,they can't.
Note:Nokia6300 is built in Bluetooth.
Do I need to install other software on my notebook?
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Jun 18, 2014
I bought a pair of blueooth headsets and i want to use them with my HP 15 notebook PC. but i need a bluetooth driver.
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Dec 28, 2013
I have a HP ENVY TouchSmart M7-J010DX Laptop with Core i7 Haswell CPU and Intel Centrino Wireless N-2230 card. Product number is E0K83UAR and I'm running Windows 8.1 OS. Lately, I've experienced many occasions when the laptop fails to connect to a wireless network when other PCs in the same room connect. I should say it mostly connects, but with "limited connectivity" and no Internet access. I struggled during a week's vacation to connect and then had a problem connecting when I returned home, where I previously had no problems. And I'm having this problem on networks that previously were not a problem. I've read on this forum that many people are having similar problems. So, I'd like to upgrade the wireless/bluetooth card to something that is known to work more reliably. I assume I would have to stay in the Intel family. I saw one recommendation for an Intel AC 7260 card...
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Feb 3, 2015
I have a problem, and honestly, i suffered a lot from it. when i connect to the proxy server, my laptop crashes....
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Jun 23, 2014
I have bought laptop Hp Envy Ts17 notebook pc , and ican't use the bluetooth ..
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Oct 14, 2014
I just buy a laptop (pavilion 15-p050sq). I using windows 7 ultimate x64. I want wireless and bluetooth drivers for my laptop.
And a second question is, wich button turn on/off wireless or wich quick command such as fn+f12 (btw this don't work)
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May 29, 2014
Generic bluetooth adaptor in device manager does not work and hence bluetooth
HP 630 notebook PC window 7 ultimate bit 32
her is the hardware id as shown in device
USBVID_03F0&PID_311D&REV_0001USBVID_03F0&PID_311D
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May 23, 2014
I've had my HP envy Touchsmart 15-J102sa for about 3 months now and ever since I've had it, it runs really slow at time. It's occurs more often when I'm on the internet browsing or watching a video on youtube. When It starts running slow, it say the page is not responding for about 3 mins then it displays the page and start working at normal speed again. I really need any sort of solutions that might fix it, I know for a fact that it's not a virus because I scan pc everytime I turn it on.
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Sep 3, 2014
Bluetooth doesn't work on my notebook. I have an Envy 15-j030eb which includes Bluetooth. I'm running Windows 8.1 Pro. Notebook product number is E4N79EA
In the device manager, I don't see Bluetooth, but there is one unknown device for which there is no driver installed, I assume this is the Bluetooth.
The HP Support Assistant couldn't locate the driver, so I tried to install the MediaTec/Ralink driver (as my WiFi adapter is from MediaTec/Ralink, I assumed the Bluetooth is from the same manufacturer). This is the driver I tried to install: [URL] ....
I tried to install the driver, the installer runs but ends without any confirmation that it was completed.
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Dec 13, 2014
I bought a new laptop yesterday, Model - Envy 15t k000
I am not able too bluetooth option turn on or off. Do i need to install any drivers? if so what respective driver i need to install.
OS - Win 8.1
Note: WiFi is working fine.
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Sep 21, 2014
After successful pairing it gets immediately disconnected again I am using a HP ENVY 15 Notebook PC with Windows 8.1 BT driver installed is Intel Wireless Bluetooth 4.0
Would MediaTek (Ralink) Bluetooth Software Driver sp65804.exe from HP download solve the problem ?
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Dec 5, 2014
where can I find bluetooth drivers for HP Envy j126tx ?? BCM20702a0??
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Nov 19, 2013
My system is HP Envy m6 1104tx. It came with Windows 8 (64-bit) preinstalled and everything was fine until I chose to upgrade to Windows 8.1.
After checking with CompMgmt.msc I found that I had RaLink 3290 802.11 Wi-Fi adapter. Just below Network adapters I have 'Other Devices' and under it 'Bluetooth Controller' with a yellow exclamation mark on it. I tried updating the drivers, but it says "Windows was unable to install bluetooth controller' (could not find driver software for your device).
I updated almost all the possible device drivers, but this 'Bluetooth Controller' still shows a yellow exclamation on it.
Also in CompMgmt.msc I dont find 'Bluetooth' or 'Bluetooth Module' but instead there is a 'Bluetooth Profiles Devices' and inside that 'Bluetooth Profile Interface Driver'. I tried updating it but the result was again as mentioned above.
So, how do I troubleshoot this? How do I get Bluetooth work on my Envy m6?
And yes I ran HP Support Assistance, but it says everything's fine. And in reality it isn't, Bluetooth not working.
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Nov 30, 2011
i have a Envy TS m7 computer with windows 8.1 64bit. I purchased a z8000 bluetooth mouse but i can't get my computer to see it. i have checked the the box "allow bluetooth devices to find this PC".
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Jul 11, 2014
I purchased an Envy 15-J108la notebook about a month ago (Windows 8.1 64). I also bought a Microsoft bluetooth mouse to use with it.
First I noticed mouse stoped working randomly, maybe 2 times a day. Sometimes it was enough to turn it off and on again to recover it, but sometimes I had to reboot.
I updated the bluetooth driver (Intel Bluetooth 4.0 Driver, 2014-01-18, Version 3.1), problem persisted but seemed to occur less frequently.
Today after installing an update for the wireless adapter the device manager reported that the Intel Bluetooth 4.0 device was faulting. Tried to dissable and re-enable but the device simply dissapeared. Now device manager reports a "Unknown USB device" with error 43, and bluetoth devices are not detected, no matter how many times I reboot.
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Nov 24, 2014
I purchased the HP ENVY m6-n113dx laptop from Best Buy and a 240gb SATA III SSD. When I re-installed the OS from a previous license that I owned for Windows 8.1 Pro x64, I could no longer get the Bluetooth radio working. The Qualcomm Drivers work great, or at least Windows doesn't find anything wrong with them. I did not format the original hard drive that came with the laptop so I replaced it to see if the bluetooth radio was working on a previous Windows 8.1 installation to find that it works great.
The drivers that were installed on the working OS are the same drivers as the replacement OS. The radio works with the previous OS, but not with the new OS. The only difference that I can tell is in the BIOS settings where I disabled the "Security" option regarding the HP Secure Keys.
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