HP Networking :: Envy Dv6 Notebook Unable To Connect To Internet
Nov 12, 2014
I own an HP Envy dv6 Notebook PC, MOdel No.2CE243OCYT. It has an Atheros AR9485 802.11 b:g:n WiFi adapter. There is an HP update for that adapter, but when I updated it, I was unable to connect to the internet. I realize that this WiFi adapter is only for 2.5G. I had to refresh my laptop, then I had internet access again. I have not tried that driver update again, but TWC just updated my Cable modem to dual band using the 2.5G and 5G bands.I am afraid to install the Atheros update in my lapotop again because I don't want to go though the hassle of re-installing all my software pd[rograms again.Is there a dual band WiFi adapter that HP recommends, and is it easy to install?
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May 21, 2014
I am using HP Compaq 15 a00t2u, windows 7 ultimate 64 bit. I'm not able to connect to the internet via WiFi. Everytime I connect, it says,"no network access." There's a yellow triangle over the WiFi icon. Windows diagonsed it but failed to correct it. A message appears " Wireless Network Connection doesn't have a valid IP address. At times, it fixes the issue but within seconds, the problem again hops up.I am able to connect my mobile and other devices via same router. Also, when I switch on my mobile's Wifi Tethering, laptop connects to the network easily without any issue.
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Feb 10, 2012
I have an HP G60 Notebook PC with Windows Vista Home Premium, it's about 4 years old. I recently got a new Cisco Linksys E1500 wireless router, which is connected to my home computer. My laptop shows that it is connected to the home network, but it will not connect to the internet. Other laptops in the house are able to connect to the network and the internet. Mine seems to be the only one not working. Why isn't it working? What do I need to do to fix it?
I've run network diagnostics. It says "A problem with you network router or broadband modem might be preventing an internet connection." I've unplugged both of these and tried again. It didn't work! I've also connected my laptop straight to the modem and it still didn't connect to the internet. I've tried resetting the network adapter. My IP settings are set to automatic.
My internet connection wasn't a problem before last week (when I got a new router).
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Oct 17, 2014
I have recently had my broadband upgraded to 5Ghz 100mbps however my HP ENVY m6-1310sa can't detect the 5G band. I just want to know if it has the right network card to do this, my laptop supports 802.11n which should be able to,yet still can't detect the 5ghz, whereas my phone and tablet can detect it.
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Jul 31, 2014
I have a problem with my HP Envy dv6 notbook. It can't find and connect to the wifi. But the other laptops in the house do. And when I can make connection its very weak and shut down continuous.
technical information:
producktname: HP ENVY dv6 Notebook PC
producktnumber: D4F57EA#UUG
operating system: Windows 8.1 64 bits
Bios: F.22
Network: Intel(R) centrino(R) Wireless-N 2230 version: 15.12.0.6
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Jul 17, 2014
I have HP Envy 15-171nr notebook pc installed with Windows 8.1 pro. Since past 2 to 3 days I was not able to connect my mobile phone to the laptop through bluetooth. So I removed my phone from the paired device and again tried to pair it with my laptop, but I couldn't pair it. So I tried to reinstall the bluetooth driver from HP Recovery Manager. It was notified that the installation was successful but after that there is no bluetooth icon the PC Settings where I can switch on/off bluetooth. There is no bluetooth icon in the Device Manager as well.
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Sep 25, 2014
Product: HP 15-g029wm Notebook PC
Original OS: Windows 8
Currently Installed: Windows 7
I recently downgraded my Windows 8 HP 15-g029wm Notebook to Windows 7 Ultimate. Of course this has caused issues with drivers, and the Windows 7 64-bit drivers listed on HP's website for my laptop do not work properly. Currently the laptop does not recognize any USB device and I am unable to connect to the Internet, making it difficult to run any diagnostics to obtain information needed to find the best drivers for my system. Where can I find drivers for my laptop that will allow it to function properly?
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Aug 23, 2014
My HP Envy m6 laptop cannot connect to our wifi connection and only connects using the cable connection, ethernet.
It was still fine when I downloaded windows 8.1 but all of a sudden displays limited/no connectivity. I tried everything I can including resetting tcp ip settings thru command prompt, finding other drivers till someone suggested me to put my laptop back to windows 8. Still didn't fix the problem. Now, my laptop does not access wifi nor detect any wireless connection whether our home wifi, or others.
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Jan 21, 2010
I'm using Windows7 on Dell vostro1500, I'm unable to connect to Internet through wireless modem router, let me know whether I need to Install any driver separately for the same. If yes Please provide me the link for for the drivers.
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Nov 19, 2014
I bought new HP15-g005ax and installed windows 7 (64 bit). I have installed the drivers downloaded from hp official weblink. URL...I can't connect with internet using LAN (cable) and device manager shows yellow sign and asks to install driver for ethernet controller. I can't find the required driver from HP's website for HP15-g005ax as its not listed there.
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Aug 9, 2014
I am having a hp pavilion dv6 from recently I cant connect to the internet and it is very annoying I tried to do everything but still its not working ....
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Jun 26, 2014
I deleted HP_TOOLs while formatting,and i can't find my cd which has drivers and i tried to install these drivers:
Ralink 802.11 b/g/n WiFi Adapter
Atheros 2011 Wireless LAN Driver
Broadcom Wireless LAN Driver
Realtek RTL8188CE 802.11b/g/n Wireless LAN Driver for Microsoft Windows
But I still cant even connect with cable, I tried to install HP Quickweb too but it said HP_Tools is deleted so you cant install this etc....
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Jan 9, 2014
I have been dealing with this for a while now, and it just happened out of no where. I turned on my computer one morning and it wouldnt allow me to connect to my wifi. I have tried EVERYTHING. My computer does allow me to connect an ethernet cord to it and the router and use the internet that way. I know it's not the router because I use the internet on my iPhone and tablet. When I attempt to connect to internet it has a red X where the wireless icon used to be, now the icon looks like a computer screen instead the the little bars. When I tap my wireless button on my key pad a message comes up and notifies me that i just turned my wireless connection off, but no matter if it's off or on that little button always has the orange light on. I can't figure out whats going on
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May 30, 2013
My computer crashed and i had to restore it to factory settings. I then successfully connected it to the internet but now it wont.
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Nov 28, 2014
I can't get my presario c700 to connect to the internet. only get local connection. I have tried using compaq's website, microsoft, and atheros website. Nothing is working. I've downloaded a bunch of different drivers. I've found multiple forums with links to drivers that worked, but when I click on them they can't be found. Getting extremely frustrated. All of my other devices connect fully so I know its not my router.
Compaq Presario C700
Atheros AR5007
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May 27, 2014
My son has a HP Pavilion g6 laptop which operates Windows 8.1 All been working fine until yesterday when the orange light on the f12 button came on and laptop won't connect to the internet. we can't turn this light off.
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Mar 27, 2013
I have a HP Compaq Presario CQ56 notebook computer. It was set up correctly when I bought it, everything worked perfectly. I somehow managed to get a virus which prevented me from even turning on my computer (Which is odd, because I'm not an idiot with computers, and I know what not to download/sites to visit), so I had to reset my computer back to stock, I used my Windows 7 disk, formatted the partitions and installed windows again.
Now, for some reason it won't connect wirelessly to the internet. It connects when I have an ethernet cable plugged in, but it won't find any networks, as shown in this screen shot:
I'm not sure what's causing it, but I guess it must be a driver issue?
Here's another screenshots :
It works fine when I have my laptop plugged into the internet, when I'm at uni, but when I come home on a weekend I can't bring my laptop back, because I only have WiFi back home.
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Nov 22, 2014
I am using hp 15-r078tu notebook and im using windows 8.1 OS
The problm is , i cant connect my own WIFI to my HP LAPTOP sometimes whereas i can connect to my mobile and desktop..
laptop can detect other WIFI networks but it is not detecting my own WIFI
Im using BSNL bradband connection with D-LINK routerand i have done troubleshoot through HP SUPPORT ASSISTANT but the problem is not rectified. i can connect sometimes but it is not connecting sometimes
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Nov 25, 2014
Machine will connect to the wireless network, but will not connect to the internet.
Have rebooted, hard-rebooted, and uninstalled/reinstalled all network adapter drivers.
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Jan 28, 2014
I just purchased a HP laptop 13-c004TU (I think -- too small to read). It is seeing my home wireless internet and listing on available networks. I have typed in my security key, yet it is still saying that it cannot connect to that network. I have been on the phone with my ISP and they cannot see why it does not connect. Usually, in these cases, I would hard-cable it to the router, but the laptop does not have an appropriate connection port. Obviously, being new, it is Win 8.1 ..........
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Oct 28, 2014
I recently reinstalled Windows 7 32 bit on my PC,a HP 2000 2DO5SE, and since I am not able to access wireless internet.I have tried to intall Realtek and Atheros Wireless LAN drivers to no avail.The hardware IDs are:
PCIVEN_168C&DEV_0036&SUBSYS_217F103C&REV_01
PCIVEN_168C&DEV_0036&SUBSYS_217F103C
PCIVEN_168C&DEV_0036&CC_028000
PCIVEN_168C&DEV_0036&CC_0280
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May 14, 2014
I was happily connecting to my home wifi yesterday evening before my HP Pavilion g7 notebook updated to windows 8.1. Now I can only connect via ethernet cable.
I phoned Microsoft Support and was told that my wifi driver was out of date and that this needs to reinstalled. I have had a look at available downloads for network drivers but I am unsure how to establish which one I need.... there are 4 options.
Under Device Manager > Network Adapters, there was only one driver which needed update according to this. The Realtek PCle FE Family Controller. When I checked for updates here is said that it had updated successfully, but I am STILL unable to connect to the internet.
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Mar 6, 2013
As above I keep losing internet connection on HP Pavilion g6 Notebook PC and often have to turn off to get it back. I have had the laptop for over a year now and have had this problem from day one. Often there are no connections to be seen at all. I can be on a site fine one minuete then the next it just freezes. Sometimes clicking dissconnect then reconnect will resolve the issue. But most of the time I have to switch off, leave it off for a few mins then reboot. This does not always work so I have to do it again.
As above, I have had this issue from day one. When I got it home there were no connections to be seen. I took it streight back to PC World they switched it on and connections were there. When I got home, switched on others were there but not my own. After switching off and on again mine was there. After that it was okay for a week or so then I started getting the problems I have now. My son sitting about three feet away from me on his lap top has no problems at all so I know it is the laptop and not my router. Also my wifes, my son's and my phone are on the internet through the router when this goes off. Now and then it will be okay for a couple of days but most of the time it goes off several times a day.
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Oct 19, 2014
I bought a new a HP 15 notebook PC which is unable to connect to wifi. I understand I need to install some drivers. Below are my product details;
Hardware ID:
PCIVEN_168C&DEV_0036&SUBSYS_217F103C&REV_01PCIVEN_168C&DEV_0036
&SUBSYS_217F103CPCIVEN_168C&DEV_0036&CC_028000PCIVEN_168C&DEV_0036&CC_0280
Model: 15-d019TU
Product number: F7Q00PA#UUF
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Oct 25, 2014
my notebook is HP 15-r012tx Notebook
i can't conect to the wifi....when i press the connect battom for the wifi then it's gone...........and i can't install that softower {Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver for Microsoft Windows 8.1} when i go to instoll that softower...it's show me like that (the device may not be present or could have been ejected/unplugged from the systeminsert or reinsert now)
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Jan 31, 2015
I have tried all the options in your post and still I'm unable to connect to WiFi with WPA2-PSK encryption. Currently I'm using the driver atheros 5007 WiFi network adaptor.
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Nov 17, 2014
I have an Hp Pavilion 15 notebook pc. The problem Im having is that I will be connected to the internet browser and it will work for about 5 minutes and then I wont connect after that. I know its not the connection because everything else on this network works and even the email button on my laptop will still sync all my emails. Ive tried uninstalling and reinstalling the browser. (using firefox) and also tried using internet explorer. What are some other steps that I can go through.
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Nov 15, 2014
I downgraded from windows 8.1 to 7 Ultimate.
Although, I just can't find a internet driver for my laptop model. I know there is one. I've seen HP experts provide drivers to other people on the forum while they downgraded as well just like me.
In device manager, shows this when I right click and go to details and hardware Ids
Driver for windows 8.1 ( Just need one for windows 7)
[URL]...
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Jun 17, 2014
Up until this past Saturday (6/14/14) everything was working fine with my HP Envy dv4. Now I cannot connect to the internet anywhere. Having read the posts I have already looked up what seems to be some the necessary information to solve the problem: Product #C3Q25UA#ABA; Bios F.24, Ralink Tecnology w/driver version 5.0.37.0.
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Nov 19, 2014
I have recently updated to 8.1 it has worked fine. Last night my computer did the HP installs and now I cannot connect to my WiFi but can hotspot my phone.
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